ULTRA DURA+ Wet Grinder User Manual

June 7, 2024
ULTRA

ULTRA DURA+ Wet Grinder User Manual

Visit www.elgiultra.com to shop for Ultra products & accessories

Dear Customer,

We’re delighted to welcome you to the Ultra family of millions of happy customers worldwide. You’ve made a smart and informed decision to invest in a perfectly made Ultra. Ultra products are inventive and
aesthetically superb with a combination of good quality, precision and durability to help prepare the tastiest and healthiest meal. Ultra assures you of trouble-free performance for years. However, in the unlikely event of any operational problem, we would be more than happy to assist you.

PRODUCT INFORMATION


S. No|

Features

|
1| Form| Table Top
2| Capacity| 1.25L
3| Motor Wattage| 85 watts
4| Voltage| 230V, 50Hz
5| Grinding Stones| Conical
6| Drum| AISI-304 Rust-Resistant Food Grade Stainless Steel
7| Shell| ABS
8| Drum Shape| Cylindrical
9| Multi-Utility Drum| Yes
10| Power Surge Protector| Yes
11| Shock Proof| Yes
12| Stone Assembly weight| 1.7 KG
13| Warranty| 5 Years
14| Net Weight| 8.8 kg
15| Product Dimension (mm)| 400 x 230 x 315
16| Drum Size (mm)| ø190 x 175
17| Motor Speed (Rated without Load)| 1350 RPM
18| Drum Speed (with Load)| 155 – 160 RPM
19| Box Contents| Grinder Unit, User Guide and Batter Cleaner

Recommended Measure and Grinding TIme *

Grinding Medium

|

Load Condition

|

Measurements before soaking

|

Soaking TIme in Hrs

|

Water to be added

---|---|---|---|---

Rice

(Raw / Boiled)

| Minimum| 106 gms| 4| 100 ml
Maximum| 781 gms| 4| 780 ml

Dhal

| Minimum| 41 gms| 2| 80 ml
Maximum| 195 gms| 2| 390 ml

1 cup (200 ml) – 180 gms of idly rice
1 cup (200 ml) – 180 gms of black gram

Grinding Instructions

Rice and Dhal should be ground separately.
For better grinding result, do grind rice first and dhal next.
Do not use cut pieces of coconut; instead use only shredded coconut for grinding.
*Results under lab test conditions and may vary with actuals

HOW TO OPERATE YOUR ULTRA TABLE TOP GRINDER

Sequence of Operation
  1. Wash and clean the drum and roller stone assembly

  2. Place the roller assembly in the drum in position asindicated above the drum

  3. Take a cup of water and pour it in to the drum

  4. Add the grinding medium in small quantities with adequate water and close the drum with hatch

  5. Remove the hatch, hold the arm and press lock to release, then swing the arm upwards and rest it suitably

  6. Remove the drum and use required amount of batter. Store the rest in your refrigerator

  7. Place the drum on pulley coupler. Gently rotate till the drum fixes itself

  8. Close the arm and ress gently to lock automatically

  9. required consistency is achieved, switch off the grinder

  10. Remove the roller stone assembly, place it on the batter cleaner as shown and rotate the stones to wipe down the batter into the drum

  11. Remove the drum and use required amount of batter. Store the rest in your refrigerator

  12. For pulse/cereals, always add in small quantities to ensure even grinding

MAKE YOUR ULTRA WORK LONGER DOs

  • Make sure you keep your Ultra Wet grinder clean and dry, always
  • When not in use, disconnect the electric cord from the mains
  • For best results and trouble-free performance, use Ultra Wet grinder only as specified in this User Guide
  • Be alert and cautious while operating in the presence of children and physically challenged persons
  • Always keep your Ultra Wet grinder away from heat sources
  • Lift the appliance at its base
  • Clean the drum and roller assembly thoroughly after every use
  • Ensure that the grinder is in unlocked position while not in use
  • Keep the wiper position facing the motor while grinding (Please refer diagram printed on Arm)

DON’Ts

  • Do not run the grinder empty for more than a minute
  • Do not use any other attachments. Use only those recommended by us
  • Do not put your hand into the drum while grinding
  • Do not unlock the arm while in operation
  • Do not insert sharp objects into the slits. This would damage the parts inside
  • Do not lubricate any parts with oil/grease
  • Do not keep the drum upside down after washing
  • Do not attempt to repair the grinder yourself. If there’s any fault, contact Customer Care

EXPLODED VIEW OF ULTRA

diagram

SL.

No.

| Part Name
---|---
1| Base Frame
2| Bottom Shoe
3| Slotted CSK – M5 x 12
4| Cheese Head Screw M4 x 15
5| Cheese Head screw M4 x 20
6| Brg. Hsg Plate
7| Deep Groove Ball Bearing 6202
8| Bearing Spacer
9| Poly ‘V’ Belt – 4PJ745
10| Driven Pulley – (Poly ‘V’)
11| Driven Pulley
12| Hex Socket Grub Screw M5 x 6
13| Washer Gromment ID5.5 x OD17 x T1
14| Gromment Motor Mount
15| Hexagon Nut M4
16| Spring Washer M4
17| MS Washer 4.5 x 12 x 1
18| Motor Mounting Plate
19| Bush – Motor Mounting Plate
20| Hexagon Nut M5
21| Capacitor 5 MFD
22| Ultra Motor 230V, 50Hz, 85W
23| Motor Fan
24| Wago 3 Way Connector Assy.
25| Wire Cord – 230 V
26| Switch -230 V
27| Cheese Head Screw M4 x 15
28| Hexagon Nut M3
29| Cheese Head Screw M4 x 15
30| Ms Washer 4.5 x 12 x 1
31| Cover – Switch Knob
32| Shell Assy
33| Stopper Arm Channel
SL.

No.

| Part Name
---|---
34| Lock Spring
35| Lock
36| Shell Top Cover
37| Cheese Head Scraw M5 x 8
38| Channel Bottom Cover
39| Slotted CSK Head Screw M5 x 8
40| Housing
41| Sleeve
42| Main Spring
43| Arm Channel
44| Hinge with Insert
45| M.S. Washer ID 8.5 x 0D 14.5 x T 0.5
46| Rubber Washer ID 8.5 x 0D 15.5 x T 0.3
47| Disc Spring 12.5 x 6.2 x 0.7
48| SS Hexagon Lock Nut M6
49| Split Pin 1.4 x 15
50| Channerl Top Cover
51| Hatch
52| Pin – Hinge
53| Plug Hinge Pin
54| Collar Pad
55| Adaptor
56| Flate Stone
57| Drum
58| Wiper Assy
59| Hexagon Lock Nut M8
60| Roller Lock Screw
61| Taper Roller Assy – I
62| Roller Lock Screw
63| Taper Roller Assy – II

Atta Kneader

Coconut Scraper

Visit www.elgiultra.com to watch the demo video

*Attachments have to be purchased separately at additional cost

TROUBLESHOOTING CHART

PROBLEM REASON SOLUTION
Grinder does not run No power supply Check mains
Loose connection of wire cord Contact Ultra Customer Care

Grinder starts but drum stops suddenly

| Overloading of medium| Remove medium and add in small quantities
Low belt tension| Contact Ultra Customer Care
Insufficient water| Add water as required
Grinder is noisy| Incorrect wiper position| Check and correct the wiper position as printed on Arm lid



Takes more time to grind

| Excess quantity, insufficient soaking time| Reduce quantitiy or check manual for correct grinding measures
Incorrect wiper position| Check and correct the wiper position as printed on Arm lid
Low voltage| Operate at 230 V Ac 50 Hz
Low belt tension| Contact Ultra Customer Care
Grinder overheating| Motor housing air vents blocked| Use a dry brush to clean air vents
External heat source| Keep the grinder away from external heat sources
Vibration| Uneven platform| Place the grinder on stable and horizontal platform
Grinder / Drum smells| Motor burnt| Contact Ultra Customer Care
Drum / Roller Holder Assembly not cleaned well| Clean the drum / roller holder assembly
Grinder stops automatically when it is swiched on| Faulty switch| Contact Ultra Customer Care
Arm does not lock| Roller assembly not cleaned well| Unscrew roller and clean under running water


Roller not rotating

| Roller not cleaned properly after use| Unscrew roller and clean under running water
Excessive loading/insufficient water| Remove excess medium
Roller stuck on pin| Unscrew roller pin and clean

Warranty- Terms & Conditions

Elgi Ultra Industries Limited (hereinafter referred to as “the Company”) guarantees this product for normal home use against defects in materials or workmanship for a period of 5 years from the date of original retail purchase. During the said period, the Company has the option to either repair or replace parts free of charge, if this product is returned personally or sent through prepaid courier to our Ultra Care Centres, along with proof of purchase and guarantee card duly filled in by the retailer. The decision of the Ultra Care Centres in determining the cause of failure and repairs required to be carried out will be final and binding under this 5 years
warranty and cannot be canvassed either by dealer or the retail purchaser on any ground whatsoever. The warrantor shall not be liable for any transportation cost or any damage due to or during transit of the product either way. Repaired units under warranty will be returned to the customer at his/her risk and on “to pay” freight basis. This Warranty shall NOT apply:

  • For wear and tear to the product
  • For grinder hatch
  • Involvement in an accident
  • If the product is purchased from any unauthorised source
  • If repairs or product modifications and/or alterations have been carried out by unauthorised service organisations or persons
  • If the product is being used for commercial purposes
  • If the defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance to the recommended operations of the product
  • If the defect is caused by its connection to peripherals, additional equipment or accessories other than those recommended by Ultra
  • If the warranty card and/or a purchase bill is not produced at the time of repair

In no event will the Company be responsible for any loss or damage, directly by or consequential to, careless, negligent handling or misuse of this product.

This Warranty is expressly in lieu of all other warranties expressed or implied (statutory or otherwise) and of all other obligations or liabilities on the Company’s part. No person, agent, distributor, dealer, service centre or company is authorised to change, modify or extend the terms of this Warranty in any manner whatsoever. The Company’s liability under this Warranty is restricted to only repair of the product and does not involve any replacement, monetary payment or damages. Any doubt/disputed claim under this Warranty shall be subject to arbitration by an Arbitrator appointed only by the Company. The arbitration shall be at Coimbatore only.

Please Note:

  • The Warranty is applicable only for purchase made through authorised dealers in the country of purchase
  • The above Warranty is applicable only for materials/components and not for  service/labour charges incurred in rectification/repair

logo

CHARGES APPLICABLE

Service Period

|

Spares

| Service charges (Ultra service centre/doorstep)| Doorstep visiting charges
---|---|---|---
Up to 1 year within warranty| Free| Free| Free
After 1 year within warranty| Free| Free| 100 Out of warranty| At Cost|250| `100

Above charges are applicable only in India and is subject to change without any prior notice. Please check with Ultra Customer Care for prevailing charges.
Doorstep service is applicable only in India.

FOR YOUR KIND ATTENTION

  • Please read all instructions and warning before using this product. Keep this user guide, sales receipt and warranty for future reference and use.
  • In case of any mechanical faults, call Ultra Customer Care. Do not attempt to repair it yourself
  • This user guide provides important information on proper operation and maintenance. Every effort has been made to provide the details with as much accuracy as possible. We reserve the right to change or upgrade the product or any part thereof without prior notice.
  • The instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. We urge you to exercise common sense, caution and care when setting or using this product.
  • When unpacking check to make sure all parts listed is included. If you find anything missing or broken or damaged, kindly call Customer Service.
  • The design, specifications and price are subject to change without prior notice.

The Ultra social media broadcasts are full of recipes and tips on healthy, delicious food. From daily updates to interesting engagements on special days, our content is something you mustn’t miss. What’s more, there are also lots of contests and exciting prizes to look forward to!

WARRANTY CARD*

Please retain this limited warranty card and present the same to the Ultra Service Technician / Customer Care
Centre for availling warranty service

.Ultra Wet Grinder
Name:
Full postal address:
Bill No.:
Date of purchase:
Serial No.:
Month of manufacture:

Dealer’s stamp:

(Please ensure dealer stamp and serial number is duly filled in to secure warranty repair service)

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References

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