Blomberg Tall Larder Fridge User Manual
- June 7, 2024
- Blomberg
Table of Contents
Tall Larder Fridge
User Manual
SOE 96733
Please read these instructions first before using your appliance
Thank you for choosing a Blomberg appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the
appliance is correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this
user manual, and store in a safe location close to the appliance for easy
future
reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our contact centre or find
help and information online at
www.blomberguk.com
Explanation of symbols
Throughout this user manual the following symbols are used:
Important information or useful tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.
INFORMATION
The model information as stored in the product
database can be reached by entering following website and searching for your
model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
Your refrigerator
Congratulations on your choice of a BLOMBERG quality Appliance which has
been designed to give you service for many years.
1. Trim plastic front
2. Butter & Cheese sections
3. Adjustable door shelves
4. Shelter wire
5. Bottle shelves
6. Adjustable front feet| 7. Crisper
8. Chiller compartment
9. Crisper cover and glass
10. Movable shelves
11. Wine cellar
---|---
*May not be available in all models
****Figures that take place in this instruction manual are schematic and may
not correspond exactly with your product. If the subject parts are not
included in the product you have purchased, then it is valid for other
models.
Warnings
- DO NOT connect your appliance to the electricity supply until all packing and transit protectors have been removed.
- Leave to stand for at least 4 hours before switching on to allow compressor oil to settle if transported horizontally.
- If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, ensure that it is left in a safe condition to prevent the entrapment of young children.
- This appliance must only be used for its intended purpose i.e the storing of edible foodstuff.
- Do not dispose of the appliance on a fire. At BLOMBERG, the care and protection of our environment is an ongoing commitment. This appliance which is among the latest range introduced is particularly environment friendly your appliance contains non-CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane) which are potentially flammable if exposed to fire. Therefore, take care not to damage, the cooling circuit/pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated.
- We suggest you contact your local authority for disposal information and facilities available.
- To obtain the best possible performance and trouble-free operation from your appliance it is very important to carefully read these instructions.
- On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.
- Ensure that the plug remains readily accessible. Do not use multiple adapters or extension cables.
- Failure to observe these instructions may invalidate your right to free service during the guarantee period.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer.
- We suggest you keep these instructions in a safe place for easy reference.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory r mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
- Children should be supervised to ensure that they do not play with the appliance.
For models with water dispenser
- Pressure for cold water inlet shall be maximum of 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
- If there is a risk of water hammer effect in your installation, always use water hammer prevention equipment in your installation. Consult Professional plumbers is you are not sure that there is a water hammer effect in your installation.
- Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
- Use drinking water only.
Electrical Requirements
Before you insert the plug into the wall socket make sure that the voltage and
the frequency is shown on the rating plate inside the appliance corresponds to
your electricity supply.
The rating label is on the left-hand side of the inner liner.
We recommend that this appliance be connected to the mains supply via a
suitable switched and fused socket. The appliance must be positioned so that
the plug is accessible.
Should the mains lead of the appliance become damaged or should it need
replacing at any time, it must be replaced by a special purpose made mains
lead which can only be obtained from a BLOMBERG Authorised Service Agent.
Warning! This Appliance Must Be Earthed
If the fitted molded plug is not suitable for your socket, then the plug
should be cut off and an appropriate plug fitted. Destroy the old plug which
is cut off as a plug with ared cord could cause a shock hazard if inserted
into a socket elsewhere in the house.
The molded plug on this appliance incorporates a 13 A fuse. Should the fuse
need to be replaced an ASTABEAB approved BS 1362 fuse of the same rating must
be used. Do not forget to refit the fuse cover. In the event of losing the
fuse cover, the plug must not be used until a replacement fuse cover has been
fitted. The Colour of the replacement fuse cover must be the same color as
that visible on the pin face of the plug. Fuse overs are available from any
good electrical store.
Important! Fitting A Different Plug
As the colors of the wires in the mains lead of this appliance may not
correspond with the colored markings identifying the terminals in your plug
proceed as follows: (See
diagram).
-
Connect the green-yellow or green (Earth) wire to the terminal in the plug marked ‘E’ or with the symbol or colored green and yellow or green.
-
Connect the blue (Neutral) wire to the terminal in the plug marked ‘N’ or colored black.
-
Connect the brown (Live) wire to the terminal in the plug marked ‘L’ or colored red.
-
With alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.
Energy Saving Tips
- Ensure your appliance is installed in a well-ventilated area.
- Ensure the time between buying chilled/frozen food and placing them in your appliance s kept at a minimum, particularly in summer. We recommend you use a cool bag or a special carrier bag to carry perishable food.
- Do not leave the door (s) of your appliance open longer than necessary and ensure they are closed properly after each opening.
- Defrost frozen food in the fridge, so that frozen food acts as an ice pack to assist cooling in the fridge.
Compliance with WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears
a classification symbol for waste electrical and electronic equipment (WEEE).
This product has been manufactured with high-quality parts and materials which
can be reused and are suitable for recycling. Do not dispose of the waste
product with normal domestic and other wastes at the end of its service life.
Take it to the collection center for the recycling of electrical and
electronic equipment. Please consult your local authorities to learn bout
these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies with the EU RoHS Directive
(2011/65/EU). It does not contain harmful and prohibited materials specified
in the Directive.
Package information
Packaging materials of the product are manufactured from recyclable materials
in accordance with our National Environment Regulations. Do not dispose of the
packaging materials together with the domestic or other wastes. Take them to
the packaging material collection points designated by the local authorities.
Installation
Transportation Instructions
- The appliance should be transported only in a vertical upright position. The packing, as supplied, must be intact during transportation.
- If during the course of transport the appliance has to be transported horizontally, the product must only be laid on its right-hand side (when facing the door front) and it must not be operated for at least 4 hours to allow the system to settle after the appliance is brought back to an upright position.
- Failure to comply with the instructions could result in damage occurring to the appliance. The manufacturer will not be held responsible if these instructions are disregarded.
- The appliance must be protected against rain, moisture, and other atmospheric influences.
- When positioning your appliance take care not to damage your flooring, pipes, wall coverings, etc. Do not move the appliance by pulling by the door or handle.
- Empty any water in the drain tray and water Dispenser tank before moving. See section ‘Defrosting’ and ‘Care & cleaning’ for further information.
- Make sure that the defrost water pipe at the back of the product is fixed to the plastic evaporating pan on the top of the compressor, to avoid defrost water spillage on the floor.
Important Care must be taken when carrying the appliance to avoid touching the bottom of the condenser metal support/pipework at the back of the appliance as you might injure your fingers and hands or damage your product.
Important :
Make sure that the mains cable is not caught under the appliance during and
after carrying/moving the appliance, to avoid the mains cable becoming cut or
damaged.
Do not attempt to sit or stand on top of your appliance. You could injure
yourself and damage the appliance. BLOMBERG declines to accept any liability
should the instructions not be followed.
Installation Instructions
-
Fit the two plastic wall spacers supplied with the appliance onto the condenser at the back of the appliance by rotating 1/4 turn.
-
Locate the appliance on a smooth surface.
-
To ensure it is standing upright adjust the two front feet by turning clockwise or anti-clockwise until it is in firm contact with the floor. Correct adjustment of feet avoids excessive vibration and noise.
4. A special receptacle is supplied to store the mains plug during transit. The receptacle is fixed at the back of the cabinet on the side of the compressor. Gently remove the plug from the receptacle. Never pull the mains cord, you may damage the appliance. In case of transportation, ensure you locate the plug in the receptacle provided to avoid transit damage.
5. The space in the room where the appliance is installed must not be smaller than 10 cubic meters.
Changing the illumination lamp
To change the Bulb/LED used for illumination of your refrigerator, call your
authorized service.
The lamp(s) used in this appliance is not suitable for household room
illumination. The intended purpose of this lamp is to assist the user to place
foodstuffs in the refrigerator/freezer in a safe and comfortable way. The
lamps used in this appliance have to withstand extreme physical conditions
such as temperatures below -20 °C. (only chest and upright freezer)
Reversing The Doors
We recommend that you reverse the door before switching it on for the first
time.
Tools required: Small and medium-size flat and cross-headed screwdrivers, a
pair of pliers.
Spare Parts supplied in the plastic bag: The following parts, which are
exclusively for left-hand side fitted hinge operation are supplied in a
plastic bag with the appliance:
– Door top trim hinge covers – there are 2 different parts, one for each side
of top trim.
We suggest you keep all the parts supplied in the plastic bag and also parts,
which have been removed when reversing the door, in a safe place for possible
future, re-use.
Important:
We suggest you ask somebody to help you when moving the appliance around and
to hold the door when removing / re-fitting hinges and the door to avoid any
injury and damage to the product. Please refer to the diagrams supplied. To
follow numbers in brackets below, refer to the main diagram.
- Switch off the appliance at the socket outlet and pull out the mains plug.
- Remove all loose items and fittings and food inside the appliance.
- Gently prise off plastic hinge covers n both sides of the front top panel using a small flat-headed screwdriver. (1-2)
- Unscrew the bolts of the top hinge and remove the top hinge. (3)
- Remove the door carefully off the bottom hinge and stand the door upright in a safe place. (4)
- Gently prise off plastic hinge cover on door top trim. Fit the other door top trim plastic off hinge cover supplied in the plastic bag.(5)
- Gently tilt the appliance back against a strong wall on its rear side sufficiently to allow the lower hinge to be removed. Take care to protect the appliance, your wall, and floor coverings. You can utilize the original packaging to do this. Once you tilt the appliance back, check to make sure the appliance is completely stable and safe before you carry on. (6)
- Unscrew and remove the front feet and 1 bolt. (7)
- Unscrew and remove the bottom hinge. (8)
- Unscrew and remove the bottom hinge door stopper and bushing and reposition them on the other side while rotating the bushing 180°. (9)
- Fit the bottom hinge and tighten the screws as shown in the figure. (10)
- Fit the other front feet as shown in the figure. (11)
- Rotate the top hinge 180°. Unscrew the hinge pin and re-tighten it to the opposite side. (12)
- Fit the top hinge on the left-hand side bushing of the door. (13)
- Locate and re-fit the door to the bottom hinge pin. (14)
- Re-fit the upper hinge on the opposite side by using a flat-headed screwdriver. (15)
- Fit front top panel plastic hinge covers on the opposite sides. (16)
- Remove the handle cover gently taking care not to damage the appliance.(17)
- Unscrew and remove the handle (18). Do not unscrew the yellow-colored screws!
- Rotate 180 degrees and fit the handle to the other side after removing hole plugs gently.(19,20)
- Fit the handle cover.(21) 22. Adjust the two front feet if necessary.
- Check that door opens and closes easily, it is aligned correctly and there are no gaps allowing air into the cabinet. If there are gaps between the door seal and the cabinet, adjust the door seal by gently pulling away from the door using fingers.
- Check that all the hinge screws are tightened. Avoid over-tightening the screws.
- Put all items, fittings back in the appliance.
- Wait for at least 4 hours to allow the system to settle before switching on.
- Once the correct storage temperatures have been reached in the appliance put back all the food.
Before operating
Starting
Final Check
Before you start using the refrigerator check that:
- For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
- The front feet have been adjusted so the appliance is level.
- The interior is dry and air can circulate freely around the outside of the product.
- Clean the interior as recommended under “CLEANING AND CARE.”
- Insert the plug into the wall socket and switch on the electricity supply. When the door is open the interior light will come on.
- You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, whether the compressor is running or not which is quite normal.
- We recommend that you set the thermostat to 3 (three) and monitor the temperature to ensure the appliance maintains desired storage temperatures (See section Temperature Control and Adjustment).
- Do not load the appliance immediately it is switched on. Wait until the correct storage temperature has been reached.
- We recommend that you check the temperature with an accurate thermometer
Using your cooler
Thermostat knob
The thermostat knob is located on the top trim of the cooler.
Important:
When you adjust the set temperature, there may be a short delay before the
compressor starts to operate. This is normal and not a compressor fault.
Using interior compartments
Body shelves: Distance between the shelves can be adjusted when necessary.
Crisper: Vegetables and fruits can be stored in this compartment for long
periods without decaying. Bottle shelf: Bottles, jars, and tins can be placed
in these shelves.
Stopping your product
If your thermostat is equipped with “0” position:
– Your product will stop operating when you turn the thermostat button to “0”
(zero) position. Your product will not start unless to you turn the thermostat
button to position “1” or one of the other positions again. If your
thermostat is equipped with “min” position:
– Unplug your product to stop it.
Cooling
Food storage
The fridge compartment is for the short-term storage of fresh food and drinks.
Store milk products in the intended compartment in the cooler Bottles can be
stored in the bottle holder or in the bottle shelf of the draw meat is best
kept in a polyethylene bag in the compartment at the very bottom of the
cooler. Allow hot foods and beverages to cool o room temperature prior to
placing them in the cooler.
- Attention Store concentrated alcohol only standing upright and tightly closed.
- Attention Do not store explosive substances or containers with a flammable propellant gases (spray cans etc.) in the device. There is a danger of explosion.
Placing the food
Egg tray | Egg |
---|---|
Fridge compartment shelves | Food in pans, covered plates and closed containers |
Fridge compartment door shelves | Small and packaged food or drinks (such as |
milk, fruit juice and beer)
Crisper| Vegetables and fruits
Defrosting of the appliance
The appliance defrosts automatically.
Maintenance and cleaning
-
We recommend that you switch off the appliance at the socket outlet and pull out the mains plug before cleaning.
-
Never use any sharp abrasive instrument, soap, household cleaner, detergent, and wax polish for cleaning.
-
Use lukewarm water to clean the cabinet of the appliance and wipe it dry.
-
Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
-
Make sure that no water enters the temperature control box.
-
If the larder refrigerator is not going to be used for a long period of time switch it off, remove all food, clean it and leave the door ajar.
-
Any dust that gathers on the condenser, which is located at the ack of the appliance, should be removed once a year with a vacuum cleaner.
-
Check door seals regularly to ensure they are clean and free from food particles.
-
Removal of door rack :
-
To remove a door rack, remove all the contents and then simply push the door tray upwards from the base.
-
Make sure that the special plastic container (drain tray) at the back of the appliance which collects defrost water is clean at all times. If you want to remove the tray to clean it follow the instructions are below :
-
Switch off at the socket outlet and pull out the mains plug.
-
Push the lug down with the tip of ascrew driver & pull out firmly.
-
Clean the drain tray and wipe it dry.
-
Reassemble reversing the sequence and operations.
Super Fresh Zone: -
Pull it out as far as possible and then lift up and remove it completely.
Do’s and Don’ts
Do- Clean your larder refrigerator regularly.
Do- Keep raw meat and poultry below cooked food and dairy products and ideally
in the super fresh zone.
Do- Keep food for as short a time as possible and adhere to ‘Best Before’ and
“Use By” dates.
Do- Take off any unusable leaves on vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley and cauliflower on the stem.
Do- Wrap cheese firstly in greaseproof paper and then in a polythene bag
excluding as much air as possible.
Do- Wrap meat, fish, and offal in polythene bags.
Do- Wrap bread well to keep it fresh.
Do- Chill white wines, beer, lager, and mineral water before serving.
Do- Put Melon in your fridge. It can be chilled for short periods as long as
it is wrapped to avoid it flavoring other food.
Don’t – leave the door open for long periods as this will make the larder
refrigerator more costly to run.
Don’t- Keep poisonous or any dangerous substances in the larder refrigerator.
Your larder refrigerator has been designed for the storage of edible
foodstuffs only. Don’t- consume food that has been stored for an excessive
time in the larder refrigerator.
Don’t- Store cooked and fresh food together in the same container. They should
be packaged and stored separately..
Don’t- Let defrosting food or food juices drip onto food in your larder
refrigerator.
Problem Solvıng
If the appliance does not operate when switched on, check whether:
- The plug is inserted properly in the socket and that the power supply is on. (To check the power supply to the socket, plug in another appliance)
- The fuse has blown/circuit breaker has tripped/main distribution switch has been turned off.
- The temperature control has been set correctly.
- The new plug is wired correctly if you have changed the fitted molded plug.
If the appliance is still not operating after the above checks, please refer
to the section on “How To Obtain Service”.
Please ensure that the above checks have been made as a charge will be made if
no fault is found.
BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND
CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective
components, or manufacturing defects.
The standard guarantee starts from the date of original purchase of the
product and lasts for a period of thirty-six (36) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact center on
0333 207 9870 (the UK and Northern Ireland) or 01 691 0160
(Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please
contact the retailer from which you purchased the product. In certain
circumstances, it is possible that your statutory rights may offer additional
or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
- Repairs to the product required as a result of faulty materials, defective components, or manufacturing defects.
- Functional replacement parts to repair a product.
- The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
- Transit and delivery damage.
- Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
- Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters, and light bulbs.
- Repairs are necessary as a direct or indirect result of
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Blomberg
Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet
the requirements contained in this guarantee or the User Instructions
Booklet.
- Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is ot limited to loss arising from:
- Time took off work.
- Damaged food, clothing or other items.
- Meals are taken at restaurants or from takeaways.
- General compensation for the inconvenience.
Important Notes
- Your product is designed and built for domestic household use only.
- The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises unless we have previously agreed to the installation environment.
- The product must be correctly installed, located, and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
- Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers, and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
- Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for the Republic of Ireland) registered gas installer.
- This guarantee is given in respect of products purchased and used within the united Kingdom and the Republic of Ireland.
- This guarantee is effective from the initial date of purchase of a new product from an authorized retailer and will be void if the product is resold.
- This guarantee does not apply to graded sales (where the product is purchased as a “second”).
- Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above.
- The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
- Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical
model but when this is not possible, a model of similar specification will be
provided. The Manufacturer will cover the costs and arrange for the delivery
of the new product and for the return of the old product. Any costs related to
disconnecting the faulty product and installing the replacement product will
not be borne by the Manufacturer unless previously agreed to in writing. The
original guarantee will continue to apply to the replacement product; the new
product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday from 9.00 am to 5.00 pm. Appointments
outside these hours may be possible at the sole discretion of the Manufacturer
but cannot be guaranteed. Whilst our Engineers will endeavor to minimize
inconvenience and to meet requests for specific timed appointments, this
cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your
product is covered by this guarantee with proof of purchase. The Manufacturer
reserves the right to charge for the reasonable cost of any service call if:
- You cannot provide evidence that your product is covered by this guarantee.
- Where a service call has been made and the engineer finds that there is no fault with your product.
- That your product has not been installed or operated in accordance with the User Instructions Booklet.
- That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
- For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you ith
an invoice. The Manufacturer reserves the right to terminate the guarantee if
you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed
by English law and subject to the English Courts, save where you live in
another part of the United Kingdom, in which case the law and courts of that
location will apply.
If you are resident in the Republic of Ireland, this guarantee will be
governed by Irish law and the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number
02415578.
BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE TERMS AND
CONDITIONS
This 10-year guarantee relates to Blomberg products that feature the Optima
Inverter Motor.
The Optima Motor guarantee terms and conditions are in addition to our
Standard guarantee terms and conditions are detailed in the previous section.
In order to activate the 10-year guarantee, you MUST register the appliance
within 90 days of the original purchase date. You can register by first
visiting blomberguk.com/register and by following the online instructions.
All Blomberg appliances come with 3-year parts and labor guarantee as
standard. When you register your appliance for the Optima Inverter Motor 10
year guarantee, you are also registering your appliance for the standard
3-year parts and labor guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come
with 3-year parts and labor guarantee which is extended to 5 years, free of
charge, upon registration of the appliance. When you register your appliance
for this additional 2 years, you will automatically activate the Optima
Inverter Motor 10 year guarantee. You do not need to register twice. To make a
claim against your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”),
all customer and product details must be registered with eko plc using the
procedure outlined below.
- This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee is only effective after the expiration of the standard manufacturer’s guarantee.
- It is only valid for the Optima Inverter motors of selected washing machines, washer-dryers, tumble dryers, and dishwashers. It does not cover any labor charge or any other components of the product. In addition, it is only valid for one replacement of the Optima motor during the extra 9-year (for free standing appliances) or 8 years (for built-in appliances) guarantee period.
- To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting blomberguk.com/register.
- Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be quoted at the time of a claim being
- Any repair/replacement of the Optima Inverter motor must only be carried out by an authorized Blomberg Service Agent (the “Service Agent”).
- Labour for the repair/replacement of the Optima Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent
- Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent.
- The guarantee is not transferable and cannot be exchanged for cash.
- There are no alternative or additional offers to this Guarantee.
- The guarantee is exclusive of the manufacturer’s standard guarantee
- The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
- We may use the information you provide for marketing purposes and to analyze your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt in to this service during the registration process. Further details are available at http://www.blomberguk.com/cookie-and-privacy.
- These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe
lace; you will need to have this documentation available should the product
require attention under guarantee.
Please take a few moments to complete the details below, as you will need this
information when you call us, or to use our online services. When you call us
you may be required to input your serial number into your telephone keypad.
For help please visit Blomberguk.com/support/model-finder
- The product model number is printed on the Operating Instruction Booklet / User guide
- The product model and serial number is printed on the Rating Label affixed to the appliance.
- The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.
Model number | Serial number | Purchased from | Date of purchase |
---|---|---|---|
For service under guarantee or for product advice please call our Contact
center
Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible
to the Engineer, without the need for cabinets or furniture to be removed or
moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as
you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic
numbers 01 or 02, and are charged at the basic rate. Calls from landlines and
mobiles are included in free call packages but please check with your
telephone service provider for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturer’s guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise please
call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on
0333 207 9870 or 01 691 0160
Contact us through our website
Send us a secure message through our online contact us form. Please visit our
website, click Contact Us, and choose a product support topic from the list of
options. Complete the required details and click send a message.
Product registrations
For UK and Republic of Ireland product registrations please visit Bloomberg
UK. com/register
References
- Blomberg Product Guarantee Registration
- Find Your Model & Serial Number | Blomberg
- Freestanding & Built-In Home & Kitchen Appliances | Blomberg
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>