Blomberg TSM 1541 Freezer Compartment Fridge User Guide

Blomberg TSM 1541 Freezer Compartment Fridge User Guide

TSM 1541 – TSM 1541 P- TSM1544 P

Please read these instructions first before using your appliance
Thank you for choosing a Blomberg appliance.

Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.

Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use.

Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference.

This user manual may also be applicable for several other models. Differences between models will be listed.

If you have any questions or concerns, please call our contact centre or find help and information online at www.blomberguk.com

Explanation of symbols
Throughout this user manual the following symbols are used:

Important information or useful tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.

1. Your refrigerator

Congratulations on your choice of a BLOMBERG quality Appliance which has been designed to give you service for many years.

1. Freezing compartment & ice tray
2. Interior light -Thermostat knob
3. Movable shelves
4. Defrost water collection channel-Drain tabe
5. Crisper cover
6. Crisper
7. Adjustable front feet
8. Dairy compartment
9. Door shelves
10. Eggy tray
11. Bottle shelf
12. Bottle gripper
13. Top trim

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

2. Warnings

• DO NOT connect your appliance to the electricity supply until all packing and transit protectors have been removed.

• Leave to stand for at least 4 hours before switching on to allow compressor oil to settle if transported horizontally.

• If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, ensure that it is left in a safe condition to prevent the entrapment of young children.

• This appliance must only be used for its intended purpose i.e the storing of edible foodstuff.

• Do not dispose of the appliance on a fire. At BLOMBERG, the care and protection of our environment is an ongoing commitment. This appliance which is among the latest range introduced is particularly environment friendly.
  Your appliance contains non CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane) which are potentially flammable if exposed to fire. Therefore, take care not to damage, the cooling circuit / pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated.

• We suggest you contact your local authority for disposal information and facilities available.

• To obtain the best possible performance and trouble free operation from your appliance it is very important to carefully read these instructions.

• On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.

• Ensure that the plug remains readily accessible. Do not use multiple adapter or extension cable.

• Failure to observe these instructions may invalidate your right to free service during the guarantee period.

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

• We suggest you keep these instructions in a safe place for easy reference.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

• Children should be supervised to ensure that they do not play with the appliance.

For models with water dispenser

• Pressure for cold water inlet shall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers is you are not sure that there is water hammer effect in your installation.
• Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
• Use drinking water only.

Electrical Requirements
Before you insert the plug into the wall socket make sure that the voltage and the frequency shown on the rating plate inside the appliance corresponds to your electricity supply. Rating label is on the left hand side of inner liner.

We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket. The appliance must be positioned so that the plug is accessible. Should the mains lead of the appliance become damaged or should it need replacing at any time, it must be replaced by a special purpose made mains lead which can only be obtained from a BLOMBERG Authorised Service Agent.

Warning! This Appliance Must Be Earthed
If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. Destroy the old plug which is cut off as a plug with bared cord could cause a shock hazard if inserted into a socket elsewhere in the house.

The moulded plug on this appliance incorporates a 13 A fuse. Should the fuse need to be replaced an ASTABEAB approved BS 1362 fuse of the same rating must be used. Do
not forget to refit the fuse cover. In the event of losing the fuse cover the plug must not be used until a replacement fuse cover has been fitted. Colour of the replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are available from any good electrical store.

Important! Fitting A Different Plug

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows: (See diagram).

1. Connect the green-yellow or green (Earth) wire to the terminal in the plug marked ‘E’ or with the symbol or coloured green and yellow or green.
2. Connect the blue (Neutral) wire to the terminal in the plug marked ‘N’ or coloured black.
3. Connect the brown (Live) wire to the terminal in the plug marked ‘L’ or coloured red.
4. With alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Energy Saving Tips

1. Ensure your appliance is installed in a well ventilated area.
2. Ensure the time between buying chilled/frozen food and placing them in your appliance is kept at minimum, particularly in summer. We recommend you use a cool bag or a special carrier bag to carry perishable food.
3. Do not leave the door (s) of your appliance open longer than necessary and ensure they are closed properly after each opening.
4. Defrost frozen food in the fridge, so that frozen food acts as an ice pack to assist cooling in fridge.

Compliance with WEEE
Directive and Disposing of the Waste Product:

This product complies with EU WEEE
Directive (2012/19/EU).
This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

3. Installation

Please remember that the manufacturer shall not be held liable if the information given in the instruction manual is not observed.

Points to be considered when re-transporting your refrigerator

1. Your refrigerator must be emptied and cleaned prior to any transportation.
2. Shelves, accessories, crisper and etc. in your refrigerator must be fastened securely by adhesive tape against any jolt before repackaging.
3. Packaging must be tied with thick tapes and strong ropes and the rules of transportation printed on the package must be followed.

Please do not forget…
Every recycled material is an indispensable source for the nature and for our national resources. If you wish to contribute to recycling the packaging materials, you can get further information from the environmental bodies or local authorities.

Before operating your refrigerator
Before starting to use your refrigerator check the following:

1. Is the interior of the refrigerator dry and can the air circulate freely in the rear of it?
2. Please install the 2 plastic wedges as illustrated in the figure. Plastic wedges will provide the required distance between your refrigerator and the wall in order to allow the air circulation. (The illustrated figure is only an example and does not match exactly with your product.)

3. Clean the interior of the refrigerator as recommended in the “Maintenance and cleaning” section.
4. Plug the refrigerator into the wall outlet. When the fridge door is open, the fridge compartment interior light will come on.
5. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
6. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation

Electric connection
Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.

Important:

• The connection must be in compliance with national regulations.
• The power cable plug must be easily accessible after installation.
• The specified voltage must be equal to your mains voltage.
• Extension cables and multiway plugs must not be used for connection.

A damaged power cable must be replaced by a qualified electrician.

Product must not be operated before it is repaired! There is danger of electric shock!

Disposing of the packaging
The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions. Do not dispose of them along with the normal household waste.

The packing of your refrigerator is produced from recyclable materials.

Disposing of your old refrigerator

Dispose of your old refrigerator without giving any harm to the environment.

• You may consult your authorised dealer or waste collection center of your municipality about the disposal of your refrigerator.
  Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then call the authorised service to have them remove the doors of your refrigerator and pass it sideways through the door.

1. Install your refrigerator to a place that allows ease of use.
2. Keep your refrigerator away from heat sources, humid places and direct sunlight.
3. There must be appropriate air ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall. If the floor is covered with a carpet, your product must be elevated 2.5 cm from the floor.
4. Place your refrigerator on an even floor surface to prevent jolts.

Reversing The Doors

We recommend that you reverse doors before switching on for the first time. Tools required: Small and medium size flat and cross-headed screwdrivers, a pair of pliers.

Spare Parts supplied in the plastic bag: The following parts, which are exclusively for left hand side fitted hinge operation are supplied in a plastic bag with the appliance:

– Upper door top trim hinge covers – there are 2 different parts, one for each side of top trim.
– Upper door middle hinge bushing/ door stopper assembly.

We suggest you keep all the parts supplied in the plastic bag and also parts, which have been removed when reversing doors, in a safe place for possible future, re-use.

Important: We suggest you ask somebody to help you when moving the appliance around and to hold doors when removing / re-fitting hinges and doors to avoid any injury and damage to the product.

Please refer to diagrams supplied. To follow numbers in brackets below, refer to the main diagram.

1. Switch off the appliance at the socket outlet and pull out the mains plug.

2. Remove all food, loose items and fittings from inside the appliance and door shelves.

3. Carefully tilt the appliance on its back side. (1) (You may need somebody to help you.) Take care not to damage the appliance by laying on some protective material (e.g. its original packaging). Make sure that you tilt the appliance on its back side, otherwise compressor oil may block the pipes and you may damage the appliance.

4. Unscrew and remove the LHS front feet and bolt (2).

5. Unscrew the bolts and remove the bottom hinge while holding the door (3).

6. Remove the door carefully from the top hinge by sliding down wards (4).

7. Reposition top hinge bushing and blanking plug on the opposite side and stand the door safely (5). You may find it easier to remove the bushing and the plug with the tip of a small screwdriver. Take care not to mark the door.

8. Remove the two screws from the top front plastic trim (6)

9. Remove the bushing of the four-star compartment cover hinge(7); Pull out the cover (8) and remove pin on the upper wall (9) Remove the locking mechanism (10)

10. Remove the two screws from the back of the top plate (11) and remove the top plate (12)

11. Remove the top hinge and re-position it on the opposite side (13)

12. Re-fit the top plate (14) and put the two screws into the top front plastic trim (15)

13. Put the two screws back into the top plate (16)

14. Put the pin on the upper wall (17).
    Take the 4-star compartment cover(18). Put the hinge (19) and the locking mechanism in place (20). Put the caps in to the holes (21&22)

15. To refit the door, locate the top hinge in the door, attach to the cabinet and hold the door (23).

16. Fit the bottom hinge (24). If necessary adjust and then tighten the bolts. Ensure, that the door opens and closes easily and that there are no gaps allowing air into the cabinet. If there are gaps between the door seal and the cabinet, adjust the door seal by gently pulling away from the door using fingers.

17. Fit the other front feet (25).

18. Carefully stand your appliance. (You may need somebody to help you.) Adjust the front feet (See Installation Instructions)

19. Put back all, loose items and fittings.

20. Wait for at least 4 hours to allow the system to settle before switching on.Spare plastic parts supplied with the appliance are for your future use during door repositioning.

21. Fit the door handle to the opposite

4. Before operating

Final Check
Before you start using the fridge/ freezer check that:

1. The feet have been adjusted for perfect levelling.
2. The interior is dry and air can circulate freely.
3. Clean the interior as recommended under “CLEANING AND CARE.”
4. Insert the plug into the wall socket and switch on the electricity supply. When the door is open the interior light will come on.
5. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, whether the compressor is running or not which is quite normal.
6. Slight undulation of the top of the cabinet is quite normal due to the manufacturing process used, so do not worry, it is not a defect.
7. We recommend that you set the thermostat knob at 3 (three) and monitor the temperature to ensure the appliance maintains desired storage temperatures (See section Temperature Control and Adjustment).
8. Do not load the appliance immediately it is switched on. Wait until the correct storage temperature has been reached. We recommend that you check the temperature with an accurate thermometer (see; Temperature Control and Adjustment). Important Note :Ice formation at the back is normal, do not worry. (See Defrosting)

5. Using your refrigerator

Temperature Control And Adjustment

Operating temperatures are controlled by the thermostat (see diagram). Settings may be made from 1 to 5, the coldest position.When the appliance is switched on for the first time, the thermostat should be adjusted so that after 24 hours, the average fridge temperature is no higher than +5°C (+41°F ). We recommend you set the thermostat halfway between the 1 and 5 setting and monitor to obtain the desired temperature i. e. towards 5 you will obtain a colder fridge temperature and vice versa. Some sections of the fridge may be cooler or warmer ( such as the salad crisper and the top part of the cabinet ) which is quite normal.Over ambient temperatures of 25°C (77°F) especially in summer turn the thermostat knob towards 5. Under ambient temperatures of 25°C (77°F) turn the thermostat knob to a half way position.Frequent door opening cause higher internal temperatures, so close the door as soon as possible after use.In case of a temporary ice build up in the fridge compartment reduce the thermostat setting to 1, monitoring at the same time that the fridge temperature is maximum +5 degrees C (41 degrees F). Once the ice build up disappears and the appliance starts auto defrosting again as normal, then you may increase the thermostat setting, if required.

Suggested Arrangement Of Food In The Fridge
Arrangement Examples (See diagram).

1. To freeze fresh food, frozen food, rapid cooling of beverages,making ice cubes.
2. Baked, chilled cooked food, dairy products,
3. Meat, sausages, cold cuts, cans.
4. Fruit, vegetables, salads.
5. Tubes, small bottles and cans.
6. Butter, cheese, dairy products..
7. Beverages, large bottles.

The following guidelines and recommendations are suggested to obtain the best results and storage hygiene.

6. To store raw meat, wrap in polythene bags and place on the lowest shelf. Do not allow to come into contact with cooked food to avoid contamination. For safety, only store raw meat for two to three days.
7. Shelves incorporate rear stops and tilting for storing bottles. Lift shelf to clear grooves when adjusting.
8. To tilt a shelf place the back of the shelf one level below the front of the shelf. To remove a tilted shelf, first release the back off the grooves and then pull it.
9. Keep the food packed, wrapped or covered. Allow hot food and beverages to cool before placing them in the fridge. Do not store explosive substances in the refrigerator. High proof alcohol must be stored upright in sealed containers. Left over canned food should not be stored in the can.
10. Fizzy drinks should not be frozen and products such as flavoured water ices should not be consumed too cold.

11. Some fruit and vegetables suffer damage if kept at temperatures near 0 degrees centigrade. Therefore wrap pineapples, melon, cucumbers, tomatoes and similar produce in polythene bags.
12. Shelves, racks, crisper bins, dairy compartments, drawers, baskets trays, flaps, bottle grippers are all removable.
13. Always wrap food using a suitable packaging material before storing in your appliance to avoid contact with the appliance surface and food remains for hygiene reasons.

Defrosting
A) Fridge compartment
The fridge defrosts automatically.

The defrosting water runs to the drain tube via a collection channel and is evaporated in a special container at the back of the appliance

During defrosting, water droplets may form at the back of the fridge where a concealed evaporator is located.

Some droplets may remain on the liner and refreeze when defrosting is completed. Do not use pointed or sharp-edged objects such as knives or forks to remove the droplets which have refrozen.

If, at any time, the defrost water does not drain from the collection channel, check that no food particles have blocked the drain tube. The drain tube can be cleared by pushing the special plastic plunger provided down the drain tube.

B) Freezer compartment
Defrost twice a year or when a frost layer of around 7 mm (1/4”) has formed.
To start defrosting procedure switch off the appliance at the socket outlet and pull out the mains plug.

All food should be wrapped in several layers of newspaper and stored in a cool place (e.g. fridge or larder). Containers full of warm water may be placed carefully in the freezer to speed up the defrosting.

Carefully dispose of the burnt-out light bulb immediately.“Replacement light bulb can easily be obtained from a good local electrical or DIY store.”

Changing the illumination lamp

To change the Bulb/LED used for illumination of your refrigerator, call your AuthorisedService.

The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

6. Maintenance and cleaning

• We recommend that you switch off the appliance at the socket outlet and pull out the mains plug before cleaning.
• Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
• Use luke warm water to clean the cabinet of the appliance and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• Excess deposit of ice should be removed on a regular basis using the handle of a spoon. Large accumulation of ice will impair the performance of the freezer.
• If the freezer is not going to be used for a long period of time switch it off, remove all food, clean it and leave the door ajar.
• To remove a drawer, pull it as far as possible, and then tilt it upwards, and then pull it out completely.
• Any dust that gathers on the condenser, which is located at the back of the freezer, should be removed once a year with a vacuum cleaner.
• Check door seals regularly to ensure they are clean and free from food particles..
• Never :
• Clean the worktop with unsuitable material; eg petroleum based products.
• Subject it to hot temperatures in any way, Scour, rub etc., with abrasive material.

Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

7. Do’s and Don’ts

Do- Clean your appliance regularly (See “Cleaning and Care”)
Do- Keep raw meat and poultry below cooked food and dairy products.
Do-Keep food for as short a time as possible and adhere to ‘Best Before’ and “Use By” dates.
Do- Take off any unusable leaves on vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley and cauliflower on the stem.
Do- Wrap cheese firstly in greaseproof paper and then in a polythene bag excluding as much air as possible.
For best results take out of the fridge compartment an hour before eating.
Do- Wrap raw meat and poultry loosely in polythene or aluminium foil.
This prevents drying.
Do- Wrap fish and offal in polythene bags.
Do- Wrap food which have a strong odour or can dry out in polythene bags, aluminium foil or place in an airtight container.

Do- Wrap bread well to keep it fresh.
Do- Chill white wines, beer, lager and mineral water before serving.
Don’t- Store bananas in your fridge.
Don’t- Store melon in your fridge. It can be chilled for short periods as long as it is wrapped to avoid it flavouring other food.
Don’t- Leave the door open for long periods as this will make the larder refrigerator more costly to run.
Don’t- Don’t- Store poisonous or any dangerous substances in the larder refrigerator. Your larder refrigerator has been designed for the storage of edible foodstuffs only.

Don’t- Consume food which has been stored for an excessive time in the larder refrigerator.

Don’t- Consume food which has been stored for an excessive time in the larder refrigerator.
Don’t- Store cooked and fresh food together in the same container. They should be packaged and stored seperately.
Don’t- Let defrosting food or food juices drip onto food in your larder refrigerator.

Problem Solvıng
If the appliance does not operate when switched on, check whether:

• The plug is inserted properly in the socket and that the power supply is on. (To check the power supply to the socket, plug in another appliance)
• The fuse has blown/circuit breaker has tripped/main distribution switch has been turned off.
• The temperature control has been set correctly.
• New plug is wired correctly if you have changed the fitted moulded plug.

If the appliance is still not operating after the above checks, please refer to the section on “How To Obtain Service”.

Please ensure that above checks have been made as a charge will be made if no fault is found.

BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Blomberg product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of thirty six (36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact centre on 0333 2079870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:

Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Blomberg Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Blomberg products that feature the Optima Inverter Motor.

The Optima Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by first visiting blomberguk.com/register and by following the online instructions.

All Blomberg appliances come with a 3 year parts and labour guarantee as standard. When you register your appliance for the Optima Inverter Motor 10 year guarantee, you are also registering your appliance for the standard 3 year parts and labour guarantee.

Blomberg built-in or integrated products purchased from Euronics agents come with a 3 year parts and labour guarantee which is extended to 5 years, free of charge, upon registration of the appliance. When you register your appliance for this additional 2 years, you will automatically activate the Optima Inverter Motor 10 year guarantee. You do not need to register twice. To make a claim against your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer and product details must be registered with Beko plc using the procedure outlined below.

1. This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee is only effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the Optima Inverter motors of selected washing machines, washer-dryers, tumble dryers and dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid for one replacement of the Optima motor during the extra 9-year (for free standing appliances) or 8 year (for built-in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be quoted at the time of a claim being made.
5. Any repair/replacement of the Optima Inverter motor must only be carried out by an authorised Blomberg Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Optima Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at http://www.blomberguk.com/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit Blomberguk.com/support/model- finder

• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on
0333 207 9870 or 01 691 0160

Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.com/register

DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section).

Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.

However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Blomberg) shall void the guarantee.

Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door handles, door hinges, trays, baskets and door gaskets (an updated list is also available in support.blombergappliances.com as of 1st March 2021).

Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.blombergappliances.com. For your safety, unplug the product before attempting any self-repair.

Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in
support.blombergappliances.com, might give raise to safety issues not attributable to Blomberg, and will void the warranty of the product.

Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.

By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board,inverter board, display board, etc.

The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.

The spare part availability of the refrigerator that you purchased is 10 years.
During this period, original spare parts will be available to operate the refrigerator properly
The minimum duration of guarantee of the refrigerator that you purchased is 36 months.

This product is equipped with a lighting source of the “G” energy class.
The lighting source in this product shall only be replaced by professional repairers.

Read More About This Manual & Download PDF:

References

• Blomberg Product Guarantee Registration
• Find Your Model & Serial Number | Blomberg
• Freestanding & Built-In Home & Kitchen Appliances | Blomberg

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