Starkey Behind the Ear BTE 13 with Earmold User Guide

June 7, 2024
Starkey

Starkey Behind the Ear BTE 13 with Earmold User Guide
Starkey Behind the Ear BTE 13 with Earmold

Your new hearing aids offer Starkey’s most advanced technology with supreme sound quality and features. They are customizable to fit your unique hearing needs, helping you to stay connected to the people and things you love most.

Hearing Aid Parts

Product Overview

  1. Hearing Aid
  2. Earhook
  3. Tubing
  4. Microphone
  5. Rocker Switch User Control
  6. Earmold
  7. Battery Compartment (On/Off Control)

Insertion and Removal

To insert the hearing aid:
  1. Grasp the tubing at the point where it enters the earmold with your thumb and forefinger.
    Insertion and Removal  Instructions

  2. Tilt your hand slightly forward and gently insert the tip of the earmold into your ear canal.
    Insertion and Removal  Instructions

  3. Rotate the earmold slightly backward into position.
    Insertion and Removal  Instructions

  4. Softly press the earmold into place with your fingertip.
    Insertion and Removal  Instructions

  5. Carefully place the BTE behind your ear wrapping the earhook over the top of your ear.
    Insertion and Removal  Instructions

To remove the hearing aid:
  1. Pull the hearing aid forward to remove it from behind your ear.
  2. Grasp the tubing at the point where it enters the earmold with your thumb and forefinger and gently pull the earmold out of your ear canal.
  3. Lightly pulling down on the earlobe may help loosen the custom earmold as it is removed.

How-to Video

Batteries

Your hearing aid uses a battery as its power source.
To insert or replace the battery:

  1. Use the finger pick to gently open the battery door.
    Inserting Or Replacing Battery

  2. Remove the old battery.
    Inserting Or Replacing Battery

  3. Remove the colored tab from the new battery.
    For best results, wait 3-5 minutes after removing the tab before inserting the battery.
    Inserting Or Replacing Battery

  4. Insert into the battery door, “+” side up.
    Inserting Or Replacing Battery

  5. Close the battery door.
    Inserting Or Replacing Battery

How-to Video

Battery Indicator

You will hear an indicator through your hearing aid when battery voltage is low and the battery needs replacing.

Hearing Aid Care

Cleaning Your Hearing Aids
  • Use the cleaning brush or soft cloth to clean debris from around the user control, microphone, battery compartment, tubing and earmold.
  • Never use water, solvents, cleaning fluids or oil to clean your hearing aid.
Cleaning the Tubing and Earmold
  1. Separate the earmold from the hearing aid by gently pulling the tubing away from the earhook.
    Cleaning Instructions

  2. Connect an earmold air blower to the tubing and gently squeeze the bulb to push air through the tubing. Any moisture or debris should come out the end of the earmold.
    Cleaning Instructions

  3. Use a soft, damp cloth or a cleaning brush to clean debris from the earmold.
    Cleaning Instructions

  4. Ensure the earmold is dry, then slide the earmold tubing onto the earhook.
    Cleaning Instructions

Customer Support

For more help, visitStarkey.com/Support

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References

Read User Manual Online (PDF format)

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