Starkey RIC 312 series MicroRIC Hearing Aid Installation Guide
- June 4, 2024
- Starkey
Table of Contents
Quick Start Guide
Evolv AI
micro RIC 312, RIC 312, BTE 13 and Power Plus BTE 13
RIC 312 series MicroRIC Hearing Aid
At Starkey, we understand the impact of hearing loss.
This is why we take every step to make hearing effortless.
Evolv AI offers a complete line of our most innovative hearing aids ever.
Handcrafted and loaded with our most innovative technology and clearest sound,
these hearing aids seamlessly connect you to the life you love.
Get the most out of your hearing aids
Please visit starkey.com/care for additional tools and resources including:
- Instructional videos
- Operations manuals
- Product brochures
Batteries
Your hearing aid uses a battery as its power source. To insert or replace the battery:
- Use the finger pick on the battery door
- Open the battery door gently and remove the old battery.
- Remove the colored tab from the new battery. Wait 3–5 minutes after removing the tab before inserting the battery.
- Insert into the battery door, “+” side up.
- Close the battery door.
- NEVER FORCE THE BATTERY DOOR SHUT. This could result in serious damage. If the door will not close securely, check that the battery is inserted correctly.
- Do not open the battery door too far or damage is likely to occur.
- Dispose of used batteries immediately in the proper waste or recycling container.
Battery Indicators
An indicator will sound when the battery voltage is low. You have approximately 30 minutes * to replace the battery. An indicator may also sound just before the battery stops working.
Power On & Off
TO TURN ON:
Insert a battery and completely close the battery door. Your hearing aid has a
power‑on delay which may require a few seconds. You may hear a tone indicating
that your hearing aid is powered on.
TO TURN OFF:
Open the battery door until the battery is no longer touching the battery
contacts.
Hearing Aid Care
Keep your hearing aid clean. Heat, moisture, and foreign substances can result in poor performance.
-
Actual time between low battery indicator and shutdown will vary depending on environmental noise levels and the brand of battery used.
- Use a cleaning brush or soft cloth to clean debris from around the user control, microphone, and battery compartment.
- Inspect the receiver, earbud, and wax guard regularly.
- Never use water, solvents, cleaning fluids, or oil to clean your hearing aid.
Helpful Hints
- When not wearing your hearing aid, open the battery door to allow any moisture to evaporate.
- Do not take apart your hearing aids or insert the cleaning tools inside them.
- When not in use, place your hearing aid in the storage container and store:
– In a dry, safe place
– Away from direct sunlight and heat to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach from children and pets
Hear Clear Receiver Wax Guards
RIC hearing aids integrate disposable Hear Clear earwax protection. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. When you need to replace your wax guards, please follow the instructions below.
- Insert the empty end of the application stick straight into the used wax guard in the hearing aid.
- Pull straight out (do not twist) on the stick to remove the used wax guard.
- Use the opposite end of the stick to firmly insert the clean wax guard straight into the hearing aid.
- Pull straight out (do not twist) to remove the stick and discard.
Download and Connect to the Thrive Hearing Control App
The Thrive Hearing Control app makes it easy to control and adjust your 2.4 GHz hearing aids with your compatible Apple ® or Android ™ device. Downloading and connecting to the app is easy; refer to the Thrive Hearing Control app User Guide or visit starkey.com/thrivesupport for additional information, such as:
- Integrated sensors and artificial intelligence features
- Automatic and custom memories
- Geotags
- Tinnitus management
- Find My Hearing Aids
- Alerts
For Thrive Hearing Control app and iOS/Android compatibility information, please visit starkey.com/thrivesupport.
Hearing Aid Information
Hearing aid model:—————–
Serial number: L———————
R——————————————
Warranty expiration date:——————
Battery size:———————————
Memory settings, if applicable:—————-
Memory #
Environment/
Listening Situation
Beep/Indicator
Special instructions:—————————
Clinician:
Product specifications may be obtained from your clinician. Attention
Clinician: For product specifications please visit
Gov.StarkeyPro.com.
M/T Ratings
| M| T
---|---|---
micro RIC 312| 4| N/A
RIC 312| 4| N/A
BTE 13| 4| 3
Power Plus BTE 13| 4| 2
Notes
For Thrive Hearing Control app and iOS/Android compatibility information,
please visit starkey.com/thrivesupport.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a registered
service mark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
Starkey, Starkey logo, Evolv, Thrive and Thrive logo are registered trademarks
of Starkey Laboratories, Inc. Evolv logo is a trademark of Starkey
Laboratories, Inc.
THE AMERICAN HEARING COMPANY
Veteran technical support line
800-211-7789
starkey.com/thrivesupport
6700 Washington Ave. S. Eden Prairie, MN 55344 1.866.418.6928
*
For technical support of hearing devices with wireless connectivity
©2021 Starkey Laboratories,
Inc. All Rights Reserved. 86476‑600 9/21 BKLT3121‑00‑EE‑GS**
Documents / Resources
|
Starkey RIC 312 series MicroRIC Hearing
Aid
[pdf] Installation Guide
RIC 312, RIC 312, BTE 13, Power Plus BTE 13series MicroRIC Hearing Aid, Plus
BTE 13series MicroRIC Hearing Aid, MicroRIC Hearing Aid, Hearing Aid
---|---
References
- Government Services | StarkeyPro
- Official Starkey Support | Starkey Support
- Thrive Hearing Control App How-to Videos | Starkey
- Hearing Aids for Veterans and Military | Starkey