Starkey Neuro + Thrive Platforms Pairing Hearing Aids Instructions

May 15, 2024
Starkey

Neuro + Thrive Platforms
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Pairing Hearing Aids to Apple MacStarkey Neuro Thrive Platforms Pairing
Hearing Aids

Neuro and Thrive Platform hearing aids are compatible for direct pairing and bidirectional audio streaming with several Mac devices. Available on computers with the M2 chip and select computers on the M1 chip: MacBook Pro (14-inch, 2021), MacBook Pro (16-inch, 2021), Mac Studio (2022).

Pairing

Pairing should be completed after the hearing aids have been programmed in the fitting software.
Ensure that the fitting software is closed prior to pairing with any compatible Apple Mac device.
On the Apple Mac Device:

  1. Select the Settings icon. Ensure Bluetooth® is ON.
  2. Select Accessibility > Hearing Devices.
  3. Turn the hearing aids OFF and then ON to activate pairing mode.
  4. The hearing aids will appear under Available Devices. Select Connect.
  5. When pairing is complete, the word “Connected” will appear under the hearing aid name, and controls for streaming, microphone level, and presets will be visible and functional.

Features may vary by country.
Apple and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries and regions.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks is under license.
Starkey logo and Thrive are trademarks of Starkey Laboratories, Inc.
©2023 Starkey Laboratories, Inc. All Rights Reserved. 12/23 FLYR4170-01-EN-SC

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