RENOGY R300PHX Phoenix 300 Power Station User Guide

June 6, 2024
Renogy

PHOENIX 300 POWER STATION
USER GUIDE
Model: R300PHX

IMPORTANT SAFETY INSTRUCTIONS

Please read the User Guide carefully before recharging or operating your Phoenix 300.
IMPORTANT SYMBOLS
WARNING
Indicates potentially dangerous conditions that could result in personal injury
CAUTION Indicates conditions or practices that could result in damages to the unit or other equipment
NOTE Indicates procedures or functions that are important for proper and safe operation of the unit and/or other equipment

WARNING

DO NOT submerge the unit in water or operate the unit in the rain. Doing so may cause short-circuits, electric shocks, and/or fire.
DO NOT place the unit near fire and/or heat the unit. Doing so may cause irreversible damages to the unit and/or battery explosion.
DO NOT overload the AC or DC outputs. Please check the specifications of output ports and devices before operation.
Please dispose of the product according to the local recycling and environmental regulations.
Please turn off the output ports when no devices are connected to the unit to prevent electric shocks.
CAUTION
DO NOT dismantle or modify the unit. Doing so may cause irreversible damages to the unit and void the warranty.
DO NOT drop or strike the unit. Doing so may cause circuit failures and cracks in the casing.
Keep the unit out of the reach of young children.
DO NOT place the unit under direct sunlight or place in high-temperature situations. Doing so may cause unit malfunction or component degradation.
DO NOT expose the unit to strong electrostatic fields, strong magnetic fields, and/or radiation.
Please check the unit before each use. Stop using the unit if you notice unusual smells, heating, distortion, or any other abnormalities.

FEATURES

REVOLUTIONARY SPEED
The PHOENIX 300’s USB-C port features Power Delivery (PD) technology that can pump out up to 60W power to compatible devices. Quick Charge (QC) technology allows for up to 18W of output power from the USB-A port.
VERSATILE POWERING OPTIONS
The PHOENIX 300 is equipped with multiple commonly used output ports to power essential gadgets and small appliances, while a D-Tap port is at the ready for your photography and videography equipment.
PURE SINE WAVE
Produce clean, silent, and stable AC power up to 200W with the pure sine wave inverter to power delicate electronic devices efficiently and safely.
ULTIMATE SAFETY
The battery management system (BMS) commands voltage control, temperature control, short circuit protection, and overcurrent protection to keep both the power station and your devices safe from damage.

PACKAGE CONTENTS

  • 1 x Renogy PHOENIX 300 Power Station
  • 1 x USB-A to USB-C Cable
  • 1 x USB-C to USB-C Cable
  • 1 x Solar Panel Connectors to 5.5mm DC Adapter Cable
  • 1 x AC/DC Adapter
  • 1 x User Guide

PRODUCT OVERVIEW

RENOGY R300PHX Phoenix 300 Power Station-overviewRENOGY R300PHX Phoenix 300 Power Station-overview
2

1. Battery Level LED Indicators
2. Port Status LED Indicators
3. Flashlight Status LED Indicators
4. CIG Port
5. QC USB-A Port
6. USB-A Ports
7. USB-C PD Port
8. D-Tap Port| 9. Port On/Off Buttons
10. Flashlight On/Off Button
11. Main Power Button
12. AC Outlets
13. DC Input Port
15. Folding Carrying Handle
16. LED Flashlight
17. Air Vent
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SPECIFICATIONS

General

Dimension| 181 x 155 x 143 mm 17.1 x 6.1 x 5.6 in.
Weight| 2.9 kg / 6.4 lb.
Material| PC + ABS
Flashlight| 2 x 1.6W LED
Normal Operating Temperature| 0-40 °C / 32-104 °F
Storage Temperature| 0-45 °C / 32-113 °C
Operating / Storage Humidity| 45-95%
Certifications| FCC, CE, PSE, ROSH
Battery
Type| Lithium-ion Battery
Voltage| 14.4V
Capacity| 23400mAh / 337Wh
Cycle Life| 1000 Cycles to 80% Capacity
Input
DC Input Port| 12-25V, 50W Max
USB-C PD Port| 5-20V, 60W Max
Total| 110W Max
Output
QC USB-A Port| 3.6-6V / 3A, 6.5-9V / 2A, 9-12V / 1.5A, 18W Max
USB-A Port (2)| 5V / 2.4A Each, 3.4A Total Max
USB-C PD Port| 5-20V, 60W Max
CIG Port| 11-17V / 10A Max
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D-Tap Port| 11-17V / 10A Max
AC Outlet (2)| 110V / 60Hz (US, JP, CA) 220V / 50Hz (AU, EU, CN) 200W Rated, 350W Surge Pure Sine Wave
Total Continuous Output| 300W Max

BATTERY LEVEL LED INDICATORS

Four Battery Level LED Indicators to indicate the battery level of the PHOENIX 300, approximating 25% – 50% – 75% – 100% capacity.
As you use your PHOENIX 300 to power other devices, the Battery Level LED Indicators will go out one by one to indicate the remaining battery capacity.
When the battery level of PHOENIX 300 is lower than 15%, the last Battery Level LED Indicator will flash twice per second.
When recharging your PHOENIX 300, one of the Battery Level LED Indicators will flash. The flashing LED indicates the unit’s current battery level. Once your PHOENIX 300 is fully recharged, all Battery Level LED Indicators will be lit and remain solid.
CAUTION If the Battery Level LED Indicators flash in an unusual way, your PHOENIX 300 may need special attention. Please refer to the TROUBLESHOOTING section for help.

RECHARGING YOUR PHOENIX 300

CAUTION To maximize battery life, be sure to fully recharge your PHOENIX 300 before operating or storing.
NOTE To shorten the recharge time of PHOENIX 300, it is recommended to disconnect all loads while recharging the unit.

  • Recharge Time
  • Recharge via Solar: 8 Hours
  • Recharge via AC/DC Adapter: 8 Hours
  • Recharge via USB-C PD Wall Charger: 6 Hours
  • Recharge via both AC/DC Adapter and USB-C PD Wall Charger: 3.5 Hours

NOTE The above recharge times are based on conditions when the PHOENIX 300 is recharged at full speed with no loads connected to it.
Recharging via Solar

  • For optimal recharging performance, it is strongly recommended to recharge your PHOENIX 300 using a compatible solar panel (not included) on bright sunny days free of scattered clouds.
  • Place the solar panel under direct sunlight. Steer clear of trees or branches that can shade the solar panel and slow down the recharging process.
  • Use the included Solar Panel Connectors to DC Adapter Cable to connect the solar panel to the DC Input Port of your PHOENIX 300 and place your PHOENIX 300 in the shade to prevent it from overheating.
  • The PHOENIX 300 will begin to recharge automatically and one of the Battery Level LED Indicators will flash.
    The flashing LED indicates the unit’s current battery level.

RENOGY R300PHX Phoenix 300 Power Station-Recharging via
Solar

Compatible Solar Panels:

  • Renogy Monocrystalline Solar Panel: 50W, 80W, 100W
  • Renogy Polycrystalline Solar Panel: 50W, 100W
  • Renogy ECLIPSE Series Solar Panel: 100W
  • Renogy Monocrystalline Foldable Solar Suitcase w/o Controller: 100W
  • Renogy ECLIPSE Series Foldable Solar Suitcase w/o Controller: 100W
  • Renogy Flexible Solar Panel: 50W, 100W
  • Renogy E.FLEX Series Portable Solar Panel: 50W

WARNING Electrical shock can occur if the Solar Panel Connectors to DC Adapter Cable is damaged or frayed. DO NOT use a damaged or frayed cable to recharge your PHOENIX 300.
CAUTION Make sure the open-circuit voltage of the solar panel does not exceed 25V or fall short of 12V.
NOTE The solar recharge time is highly dependent on solar irradiance and ambient temperature.
Recharging via AC/DC Adapter
Plug your PHOENIX 300 into a wall outlet through the DC Input Port using the included AC/DC Adapter.
The PHOENIX 300 will begin to recharge automatically and one of the Battery Level LED Indicators will flash.
The flashing LED indicates the unit’s current battery level.
RENOGY R300PHX Phoenix 300 Power Station-Adapter

WARNING Electrical shock can occur if the power supply cable of AC/DC Adapter is damaged or frayed.
DO NOT use a damaged or frayed cable to recharge your PHOENIX 300.
Recharging via USB-C PD Wall Charger
Connect the USB-C PD Port of your PHOENIX 300 to a USB wall charger (not included) using the included USB-A to USB-C Cable or USB-C to USB-C Cable and plug the USB wall charger into a wall outlet.
The PHOENIX 300 will begin to recharge automatically and one of the Battery Level LED Indicators will flash.
The flashing LED indicates the unit’s current battery level.
The PHOENIX 300 is designed to be recharged via either a USB-C wall charger or a USB-A wall charger.
However, for optimal recharging performance, it is highly recommended to recharge your PHOENIX 300 using a USB-C PD wall charger (not included) with a high power rating.

RENOGY R300PHX Phoenix 300 Power Station-Wall Charger

Recommended USB Wall Chargers:

  • Apple USB-C Power Adapter: 30W, 61W, 87W, 96W
  • Google USB-C Power Adapter: 45W

WARNING Electrical shock can occur if the USB wall charger is damaged. DO NOT use a damaged USB wall charger to recharge your PHOENIX 300.
CAUTION Operating your PHOENIX 300 at high temperatures above 104℉ (40℃) or at low temperatures below 32℉ (0℃) can result in battery performance degradation and service life-shortening. For optimal battery performance and maximum battery life, it is strongly recommended to operate your PHOENIX 300 at room temperature.
Operation Time

  • Battery-Powered Devices:
    Number of Full Charges = 67,392mAh x 0.95/The Battery Capacity of Device (mAh)

  • DC Powered Devices:
    Working Hours =337Wh x 0.95/ The Rated Power of Device (W)

  • AC Powered Devices:
    Working Hours =337Wh x 0.85/ The Rated Power of Device (W)

NOTE The above estimation formulas only apply when the PHOENIX 300 has been fully recharged and the device does not draw too much power.
NOTE An actual number of full charges and working hours may vary from different powering methods and device operation status.
Powering Your Devices

  • Four Port Status LED Indicators respectively display the status of the AC Outlets, D-Tap Port and CIG Port, USB-C PD Port, as well as QC USB-A Port and USB-A Ports.
  • To use the CIG Port, D-Tap Port, and AC Outlets, first press the corresponding Port On/Off Button to turn on the port.
  • The corresponding Port Status LED Indicator will illuminate. Then, connect your device to the port for power. When not using the port, long-press the corresponding Port On/Off Button to turn it off and the corresponding Port Status LED Indicator will go out.
  • To use the USB-A Ports and QC USB-A Port, directly connect your device to the port. The PHOENIX 300 will begin to power your device automatically with the corresponding Port Status LED Indicator illuminating. When not using the port, long-press the corresponding Port On/Off Button to turn it off and the corresponding Port Status LED Indicator will go out.
  • To use the USB-C PD Port, directly connect your device to the port. The PHOENIX 300 will begin to power your device automatically with the corresponding Port Status LED Indicator illuminating. When not using the port, disconnect your device from the port and the corresponding Port Status LED Indicator will go out.
  • When no device is connected to the PHOENIX 300, press the Main Power Button to turn it off to conserve energy.
  • When the battery level of PHOENIX 300 is lower than 10%, the use of the AC Outlets will be automatically disabled. Please use DC outputs to continue powering your devices.
  • When the battery voltage is excessively low, all the outputs will be cut off automatically. See TROUBLESHOOTING for more details.

Compatible Devices:

  • USB-A Ports / QC USB-A Port: Smart Watch, Electronic Book, Smart Phone, Tablet, Action Camera, Digital Camera, Bluetooth Speaker, Wireless Headphone, Drone, and other USB enabled devices.
  • USB-C PD Port: Smart Phone, Tablet, Laptop, Handheld Gaming Console, DSLR Camera, and other USB-C enabled devices.
  • CIG Port: Portable Refrigerator, Car Vacuum, Car Air Fan, CPAP Machine, and other car-powered devices.
  • D-Tap Port: DSLR Camera, Camcorder, Digital Cinema Camera, LED Light, and other photography or videography equipment.
  • AC Outlets: Laptop, Monitor, TV, Game Console, Inkjet Printer, Portable Projector, Light Bulb, and other AC-powered devices.

WARNING The PHOENIX 300 can provide up to 300W total continuous output. Allocate the outputs rationally and follow the specifications of each output port. DO NOT overload your PHOENIX 300.
CAUTION Battery high-temperature protection may be triggered when the PHOENIX 300 is operating at full load. When this is the case, cool down the unit before resuming operation. See TROUBLESHOOTING for more details.
CAUTION When using the AC outlets of your PHOENIX 300, keep 4 inches of space on either side of the unit to guarantee efficient heat dissipation of the inverter.
CAUTION If any of the Ports Status LED Indicators flashes in an unusual way, your PHOENIX 300 may need special attention. See TROUBLESHOOTING for help.
NOTE Some devices that require high current impulse may not be compatible with the PHOENIX 300 even though they do not exceed the power ratings of output ports.
NOTE When the PHOENIX 300 is powering devices that have high power consumption, the battery level can drop quickly. In this case, you may not get exactly 337Wh of energy.
NOTE The PHOENIX 300 can be recharged and deliver DC power to your devices simultaneously.
Using the LED Flashlight

  • The LED Flashlights on both sides of the Folding Carrying Handle have four light modes: Bright (100% brightness), Dim (50% brightness), Flashing, and SOS.
  • Press the Flashlight On/Off Button to turn on the LED Flashlights, switch light modes, and turn off the LED Flashlights. You can also long-press the Flashlight On/Off Button to turn off the LED Flashlights no matter what mode are they in.

MAINTENANCE

  • To prolong the service life of your PHOENIX 300, keep it away from harsh sunlight, water, dust, and dirt. DO NOT leave your PHOENIX 300 outside under harsh environments.
  • If possible, keep your PHOENIX 300 connected to a power source when it is not being used, and avoid using large loads when the battery level is low.
  • To maintain a healthy battery, please recharge your PHOENIX 300 at least once every two months.
  • If you do not intend to use your PHOENIX 300 frequently, it is strongly recommended to keep its battery level at around 50% and store it in a clean, dry, and well-ventilated environment with temperatures around 77℉ (25 ℃) and humidity no higher than 75%.
  • Keep your PHOENIX 300 away from corrosives, fire, and heat sources.

TROUBLESHOOTING

  • If your PHOENIX 300 does not operate normally, please refer to the following table for a possible cause and solution.
  • If the following troubleshooting solutions do not work, please contact us for help. Refer to the last page of the User Guide for contact information.
LED Indicators Possible Causes Solution
All Battery Level LED Indicators flash twice per second 1 DC Input Port

Overvoltage Protection
2. DC Input Port Undervoltage Protection| 1. Remove all connections
2. If the voltage rating of the power source does not fall in the range of 12-25V. stop using that power source to recharge the unit via the DC Input Port.
3. Connect the unit to the power source that conforms to the specifications of the DC Input Port and the unit will resume recharging automatically.
All Battery Level LED Indicators and Port Status LED Indicators to flash twice per second| 1. Battery High-Temperature Protection
2. Battery Low-Temperature Protection| 1. Remove all connections.
2. Cool down or warm up the unit to room temperature.
3, If the unit was powering loads. press the Port On/Off Button(s) to turn on the output port(s) again and reconnect the loads to the unit.
4. If the unit was recharging. reconnect the unit to the power source and the unit will resume recharging automatically.
The last Battery Level LED Indicator flashes twice per second and the unit gets shut off afterward| 1. Battery Low Voltage Protection| 1. Remove all output connections.
2. Press the Port On/Off Buttons.
If output ports can be turned on,
3. it means that the loads drew too
much power from the unit and
pulled down the battery voltage.
In this case, only connect small
loads to the unit.
4. If none of the output ports can
be turned on, it means that the unit should not continue powering loads. In this case, recharge the unit as soon as possible to avoid permanent damages to the battery.
All Battery Level LED Indicators and the Port Status LED Indicator of USB-C PD Port flash twice per second| 1. SB-C PD Port Overcurrent Protection USB-C PD
2. Port Short-circuit Protection| 1. Remove the connection to the USB-C PD Port.
2. If the USB-C PD Port was shorted, remove the short circuit immediately.
3. If the load drew a current that exceeds the specifications of the USB-C PD Port, stop powering that load via the USB-C PD Port.
4. Connect only the load that conforms to the specifications of the USB-C PD Port to the unit.
All Battery Level LED Indicators and the Port Status LED Indicator of AC Outlets flash twice per second| 1. AC Outlets Overcurrent Protection
3. AC Outlets Short-circuit Protection
3. Inverter Over Temperature Protection
4. Inverter Undervoltage Protection| 1. Remove all output connections.
2. If the AC Outlets were shorted, remove the short circuit immediately.
3. If the loads drew power that exceeds the specifications of AC Outlets, stop powering those loads via the AC Outlets.
4.If the unit has been operating at high loads or at high temperatures for a long time, cool down the unit to room temperature.
5. If the unit was powering large loads via AC Outlets at a low battery level, recharge the unit before resuming operation.
6. Press the Port On/Off Button to turn on the AC Outlets again and connect only the loads that conform to the specifications of AC Outlets to the unit.
All Battery Level LED Indicators and the Port Status LED Indicators of all operating output ports flash twice per second| 1. Total Output Overload Protection| 1. Reallocate the outputs to keep the total output power under 300W.
2. Press the Port On/Off Button(s) to turn on only necessary output port(s).

FREQUENTLY ASKED QUESTIONS

  1. Why doesn’t my PHOENIX 300 power other devices?
    First, make sure the output ports have been turned on by pressing the corresponding Port On/Off Buttons.
    Then, check the battery level of the unit. If the last Battery Level LED Indicator is flashing, please recharge the unit as soon as possible. Finally, check if the connected device conforms to the specifications of output ports. If the unit still cant power your devices, see TROUBLESHOOTING or contact us for help. Refer to the last page of the User Guide for contact information.

  2. Can I replace the battery pack in my PHOENIX 300?
    No, the battery pack in PHOENIX 300 is not replaceable. Do not try to dismantle your PHOENIX 300 and replace the battery by yourself. Doing so may cause irreversible damages to the unit and battery explosion.

  3. Is the PHOENIX 300 chainable?
    No, the PHOENIX 300 cannot be chained with other power stations. If you are looking for a rechargeable AC power supply with a larger capacity, please visit our official website or contact us for more options. Refer to the last page of the User Guide for contact information.

  4. Is the PHOENIX 300 waterproof?
    No, the PHOENIX 300 is not waterproof. Please keep the unit away from moisture. Do no submerge the unit in water or operate the unit in the rain. Doing so may cause short-circuits, electric shocks, and fire.

  5. Why doesn’t the battery of PHOENIX 300 last as long as I expect?
    The battery capacity is rated at 0.2C. When the PHOENIX 300 is powering devices that have high power consumption, the internal resistance of the battery will turn more energy into heat and lower battery capacity as a result. When this is the case, you may not get exactly 337Wh of energy.

WARRANTY

RENOGY products are covered by a 12-month limited warranty from the original purchase date. If any problems occur, please contact us for assistance. Refer to the last page of the User Guide for contact information.
We only provide after-sales services for products that are sold by RENOGY or retailers and distributors authorized by RENOGY. If you have purchased your unit from other channels, please contact your seller for more information about return and warranty.
Please register your purchase(s) directly at warranty.renogy.com/support/tickets/new or your region’s corresponding website so that we can stay in touch and contact you in the unlikely event that a safety recall is required.

References

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