Instant 13L Plus Air Fryer Oven Instruction Manual

June 10, 2024
Instant

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Instant 13L Plus Air Fryer Oven

Instant-13L-Plus-Air-Fryer-Oven-product

INSTANTTM VORTEXTM PLUS AIR FRYER OVEN

Welcome
to your new Instant™ Vortex™ Plus Air Fryer Oven!
This Instant™ Vortex™ Plus Air Fryer Oven can help you cook delicious meals with less oil and more choice. We hope you fall in love with Instant™ air frying and enjoy it in your kitchen for years to come!
Get started with your Vortex™ Plus Air Fryer Oven!

Scan to Get Started!
To make your cooking experience with Instant as easy as possible, we have created 4 simple steps with how-to videos to guide you. Scan the QR code and follow the steps to become an Instant Chef in no time! instantbrands.com.au/pages/getting-started

Download the Instant Brands® Connect app to access 1000’s of recipe ideas.

Visit the Instant Brands ANZ YouTube channel for how-to videos and recipe inspiration.

Warning
Before using your new Air Fryer Oven, read all instructions, including the Safety and Warranty document. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.

IMPORTANT SAFEGUARDS

Warning

Safety Instructions
At Instant™, we want you to feel comfortable using our products. This Instant™ Air Fryer Oven was designed with you and your safety in mind.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.
Read all instructions before using and only use this appliance as directed. Failure to follow these Important Safeguards may result in personal injury and/or property damage and will void your warranty.

Placement

  • DO place the appliance on a countertop only. Always operate the appliance on a stable, non-combustible, level surface.
  • DO NOT place the appliance on or close to a hot gas or electric burner, or a heated oven.
  • DO NOT use the appliance near water or flame.
  • DO NOT use outdoors. Keep out of direct sunlight.
  • DO NOT place on anything that may block the vents on the appliance.
  • DO make sure all parts are dry and free of food debris before use. GENERAL USE
  • DO NOT touch the appliance’s hot surfaces, or any accessories during or immediately after cooking because they will be hot.
  • DO use the appliance’s handles and knobs.
  • DO use oven mitts when removing accessories.
  • DO place hot accessories on a heat-resistant surface or cooking plate.
  • DO NOT cover the accessories or any part of the appliance with foil. This will cause the oven to overheat.
  • DO NOT move the appliance while it is in use.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play

Warning
with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • DO NOT use the appliance for anything other than household use. It is not intended for commercial use.
  • DO NOT leave the appliance unattended while in use.
  • DO NOT use the appliance for more than 60 minutes in a 2-hour period.

AIR FRYING CAUTIONS
When the air fryer oven is in operation, hot air is released through the air vents. Keep your hands and face at a safe distance from the air vents and take extreme caution when removing hot accessories from the appliance. Failure to do so may result in injury or property damage.
While cooking, the internal temperature of the appliance reaches several hundred degrees. To avoid personal injury, never place unprotected hands inside the appliance until it has cooled to room temperature.

  • DO NOT use a ceramic-coated or stoneware pot for air frying.
  • DO NOT block the vents on the air fryer oven. Leave at least 13 cm of space around the air fryer oven when in use.
  • DO NOT place the appliance on a hot stove.
  • DO NOT operate the appliance on or near combustible materials such as tablecloths and curtains.
  • DO NOT cover the air vents while the air fryer oven is in operation. Doing so will prevent even cooking and may cause damage to the appliance.
  • DO NOT overfill the air fryer oven. Overfilling may cause food to contact the heating element, which may result in fire, property damage, and/or personal injury.
  • DO NOT pour oil into the cooking container. If needed, spray food lightly with non-stick cooking spray. Using cooking oil could result in personal injury and/or property damage.
  • DO use caution with cooking containers made of materials other than metal or glass. Failure to do so may result in fire, personal injury, and/or property damage.
  • Should the unit emit black smoke during use, press Cancel and unplug the appliance immediately. Wait for smoking to stop before opening the door/basket, then clean thoroughly. For further information refer to ‘Troubleshooting’ in the User Manual.
  • DO use extreme caution when moving the appliance containing oils or other hot liquids.
  • DO use extreme caution when removing the tray or disposing of hot grease.
  • DO NOT use this appliance for deep frying foods.

ACCESSORIES

  • DO use only accessories or attachments authorised by Instant Brands Inc. The use of parts, accessories or attachments not recommended by the manufacturer may cause a risk of electric shock or other personal injury, fire, and/or property damage.
  • DO NOT use the included accessories in a microwave, toaster oven, convection or conventional oven, or on a ceramic cooktop, electric coil, gas range or outdoor grill.
  • To ensure smooth rotation when using the rotisserie basket accessory DO NOT fill with food that weighs more than 1.35kg.

CARE AND STORAGE

  • DO let the appliance cool to room temperature before cleaning or storage.
  • DO NOT store any materials in the appliance when not in use.
  • DO NOT place any combustible materials in the appliance, such as paper, cardboard, plastic, Styrofoam or wood.
  • DO NOT clean the appliance with metal scouring pads or steel wool.
  • Pieces can break off and touch the electrical parts, causing a risk of shock, burns or injury.

POWER CORD
A short power-supply cord is provided to reduce the hazards resulting from grabbing, entanglement and tripping. This appliance has a 3-prong earthed plug. To reduce the risk of electric shock:

  • ONLY plug the power cord into an earthed electrical outlet.
  • DO NOT remove EARTH.
  • DO NOT let the power cord hang over edges of tables or counters, or touch hot surfaces or open flame, including the stovetop.
  • DO NOT use below-counter power outlets.
  • DO NOT use with extension cords, power converters or adapters, timer switches or separate remote-control systems.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Warning

If the unit includes a detachable power cord:
To connect, always attach the power cord to the appliance’s outlet firmly first, then plug the power cord into the wall outlet well.

ELECTRICAL CAUTIONS

  • The appliance contains electrical components that are an electrical shock hazard. Failure to follow these instructions may result in electric shock and/or death.
  • To avoid electrical shock:
    • To disconnect, select Cancel, then remove plug from power source. Always unplug when not in use, as well as before adding or removing parts or accessories, and before cleaning.
    • To unplug, grasp the plug and pull from the outlet. Never pull from the power cord.
    • DO allow unit to cool before adding or removing parts or accessories.
    • DO regularly inspect the appliance and power cord.
    • DO NOT operate the appliance if the power cord or plug is damaged, or after the appliance malfunctions or is dropped or damaged in any manner. For assistance, contact Customer Care by email at support.au@instantbrands.com
    • DO NOT attempt to dislodge food while the appliance is plugged into an electrical outlet, as this may cause electric shock, burns or other personal injury, and/or property damage.
    • DO NOT attempt to repair, replace or modify components of the appliance, as this may cause electric shock, fire or injury, and will void the warranty.
    • DO NOT tamper with any of the safety mechanisms, as this may result in personal injury and/or property damage.
    • DO NOT immerse power cord, plug or the appliance in water or other liquid.
    • DO NOT rinse the appliance under tap.
    • DO NOT use the appliance in electrical systems other than 220-240 V ~, 50-60 Hz for Australia and New Zealand.

SAVE THESE INSTRUCTIONS

WHAT’S IN THE BOX

Air Fryer Oven

Instant-13L-Plus-Air-Fryer-Oven- \(4\)

Accessories

Instant-13L-Plus-Air-Fryer-Oven- \(5\)

Remember to recycle!
We designed this packaging with sustainability in mind. Please recycle everything that can be recycled where you live. Be sure to keep this Guide, along with the Safety and Warranty insert for reference.
Illustrations are for reference only and may differ from the actual product.

USING YOUR AIR FRYER OVEN

Control panel
We’ve designed the control panel to be simple to use and easy to read.

  1. Status Display
    • Cooking temperature
    • Cooking time
    • Progress bar indicator
    • Error codes
  2. Message bar
  3. Smart Programs
  4. Temperature Control
  5. Time Control
  6. Rotate
  7. Light
  8. Cancel
  9. Start

Instant-13L-Plus-Air-Fryer-Oven- \(6\)

Turning the sound On/Off
You can set notification sounds to ON or OFF.

  • While in Ready mode or while you’re setting up a cooking program (but before pressing Start), press and hold Time and Temp for 5 seconds until the display shows Sound On or Sound Off.

Error alerts cannot be turned off.

Choosing the temperature scale
You can display cooking temperature in either Fahrenheit or Celsius.

  • While in Ready mode or while you’re setting up a cooking program (but before pressing Start), press and hold Temp for 5 seconds until the display shows Temp Unit °F or Temp Unit °C.

Reset Smart Programs to original settings
Reset individual Smart Programs

  • Once you’ve selected the Smart Program, press and hold that Smart Program button for 3 seconds.

The Smart Program’s button blinks and the cooking time and temperature are restored to the factory default setting.

Reset all Smart Programs
With the cooker in Ready mode, press and hold the Control Dial for 3 seconds until the cooker beeps.

All Smart Program cooking times and temperatures are restored to the factory default setting.

INITIAL SET UP

Unpack

  1. Remove your new air fryer oven from the box.
  2. Remove all the packaging material from in and around the air fryer oven.
  3. Make sure to remove all the accessories from inside the air fryer oven.
  4. Don’t remove the safety warning stickers or the rating label from the air fryer oven.

Clean before use

  1. Wipe the interior with a damp cloth. Use a clean, soft cloth to dry.
  2. Wash the accessories with hot water and dish soap. Rinse with warm, clear water and use a soft cloth to dry.

Placement

  1. Place your air fryer on a stable, level surface, away from combustible material and external heat sources. Do not place your air fryer oven on top of another appliance.
  2. Make sure to leave at least 13 cm of space above and around all sides of the appliance to allow for sufficient air flow.

Test run
Before using your new air fryer oven for the first time, perform a test run to ensure everything is working correctly.

To perform a test run:

  1. Close the air fryer oven door, but do not add food.
  2. Select the Air Fry cooking program on the Control Panel.
  3. Change the cooking temperature to 205°C.
  4. Change the cooking time to 18 minutes.
  5. Press Start and the air fryer oven starts the test run.
  6. When the display shows Add Food, wait 10 seconds for the program to resume (do not add any food).
  7. When the display shows Turn Food, wait 10 seconds for the program to resume.
  8. After the cooking session is done, let the unit cool.

Now you’re ready to cook a meal in your Instant™ Air Fryer Oven!

COOKING
The Instant™ Vortex™ Plus air fryer oven uses EvenCrisp™ rapid air circulation to crisp and cook food, from the top down giving your meals all the rich, crispy flavour of deep frying, with little to no oil.

Warning
HOT SURFACES
The air fryer oven will be hot during and after cooking. Always exercise extreme caution when removing food or accessories. Touching hot surfaces may result in personal injury, and/or property damage.

MUST ALLOW AIR FLOW
To prevent personal injury, DO NOT block air intake or air vents.

What to cook in
The cooking trays are perforated to allow air to flow under and around your food, and should be used for most foods, like wings, fries and cauliflower bites.
You can place food right on the cooking tray, without using foil or other coverings.
For the Baking program only, you can use a metal or glass baking dish to hold things like batter for cakes and dough for breads.
For roterisserie style foods, use the accessories provided. For instructions on using these accessories, see below.

Cooking in your Air Fryer Oven

These instructions explain how to cook food using one or more of the cooking trays.

Prep
Thaw, cut, season or batter your ingredients according to your recipe.

Preheat

  1. Insert the tray(s) into the cooker and close the door. When the air fryer oven door is closed securely it will be flush with the front of the cooker.

  2. Select the Smart Program you want to use.
    The selected program will blink and the display shows the default cooking time and temperature for that programme.

  3. If you want to adjust the cooking time, press Time and use the Control Dial to increase or decrease the cooking time.

  4. If you want to adjust the cooking temperature, press Temp and use the Control Dial to increase or decrease the cooking temperature.

  5. Press Start to begin.

  6. When the cooker reaches the target temperature, the display shows Add Food.
    Note : Add Food applies to Air Fry, Roast, Bake and Grill only.

Cook

  1. Open the door, remove the cooking tray(s) and place your food on top according to your recipe.
  2. Insert the tray(s) back into the oven and close the door.
  3. Cooking begins and the cooking countdown timer starts.

Turn

  1. Part way through the cooking cycle the display shows Turn Food. If you do not open the door after Turn Food displays, cooking will proceed after 10 seconds.
  2. Open the door and carefully turn, flip, or rotate your food.
  3. Close the door again. Cooking continues.

Finish
When the Smart Program completes, the air fryer beeps and the display shows End.
The air fryer oven beeps once every minute for up to 10 minutes to remind you that cooking has completed.

Rotisserie cooking in your Air Fryer Oven
These instructions explain how to use the rotisserie accessories included with your air fryer oven.
Always insert rotisserie accessories and food items into the cooking chamber before preheating the air fryer oven.
Read these instructions and/or watch the tutorial video to ensure you are using the rotisserie properly.

Using the Rotisserie Spit & Forks
Prep
Before inserting the spit and forks, ensure that joints of meat are securely tied with butchers string; this will ensure a smooth rotation while cooking.

  1. Unscrew the 2 setting screws.
  2. Remove the forks from the spit.
  3. Push the food item onto the spit.
  4. Slide the forks onto both ends of the spit, ensuring the prongs are inserted into the food item.
  5. Tighten the setting screws to secure the forks.
  6. Starting with the left side, slide the spit into the air fryer oven, until securely positioned into the black locator. Then repeat on the right side, sliding it into place.
  7. Once secure, close the door.

Warning
Ensure the food item is able to rotate freely in the cooking chamber. Do not allow food items to make contact with the heating coil.

Cooking

  1. Select Roast
  2. Use the Temp and Time + or – keys to adjust the cooking temperature and time as desired.
  3. Touch Start. Rotation begins automatically*

if you wish to stop rotation, press the rotate button.

Removing the Rotisserie
Use caution when opening the oven door. The oven door and rotisserie will be hot. Always use heat protection.

  1. Position the rotisserie holder beneath the left and right arms of the spit.
  2. Starting with the right side, lift the spit slightly up and towards you to release from the holder.
  3. Carefully remove the rotisserie from the cooking chamber.

Warning
Rotisserie spit and forks will be hot during and after cooking. Always use the rotisserie lift to remove rotisserie accessories, and exercise extreme caution when removing hot accessories from the cooking chamber. Always use proper heat protection.

Changing cooking time during cooking
You can change the cooking time after you’ve started a Smart Program.

  1. Press Time and use the Control Dial to increase or decrease cooking temperature.
  2. Then press the Control Dial to confirm the change.
  3. Press Start to continue cooking.
    If you don’t press Start, cooking continues using the former settings.

Changing cooking temperature during cooking
You can change the cooking time after you’ve started a Smart Program.

  1. Press Temperature and use the Control Dial to increase or decrease cooking temperature.
  2. Then press the Control Dial to confirm the change.
  3. Press Start to continue cooking.

If you don’t press Start, cooking continues using the former settings.

Cancel anytime
You can cancel cooking at any time after you’ve started a Smart Program by pressing Cancel.

SMART PROGRAMS

Air Fry
You can air fry foods like fries, cauliflower bites, wings, nuggets and more.

Setting Default Minimum Maximum
Temperature 205°C 82°C 205°C
Cooking Time 18 minutes

(00:18)

| 1 minute

(00:01)

| 1 hour

(01:00)

To air fry

  • Follow the basic instructions for Cooking.
  • Select “Air Fry” as the Smart Program.

Roast
You can roast foods like beef, lamb, pork, poultry, vegetables and scalloped potatoes, for a deliciously tender inside and browned outside.

Setting Default Minimum Maximum
Temperature 193°C 82°C 205°C
Cooking Time 40 minutes

(00:40)

| 1 minute

(00:01)

| 1 hour

(01:00)

To roast

  • Follow the basic instructions for Cooking.
  • Select “Roast” as the Smart Program.

Bake
You can bake foods like breads, cakes, pastries and buns, with the air fryer oven as your own “mini oven”.

Setting Default Minimum Maximum
Temperature 185°C 82°C 205°C
Cooking Time 30 minutes

(00:30)

| 1 minute

(00:01)

| 1 hour

(01:00)

To bake

  • Follow the basic instructions for Cooking.
  • Select “Bake” as the Smart Program.
  • There is no need to turn the food partway through cooking.

Leave approximately 2.5 cm of space around all sides of the baking dish to allow heat to circulate evenly.

Grill
Grilling cooks using direct top-down heating, perfect for melting cheese on French onion soup, and nachos.

Setting Default Minimum Maximum
Temperature 205°C 205°C 205°C
Cooking Time 8 minutes

(00:08)

| 1 minute

(00:01)

| 30 minutes

(00:30)

To grill

  • Follow the basic instructions for Cooking.
  • Select “Grill” as the Smart Program.
  • There is no need to turn the food partway through cooking.

Dehydrate
Dehydrating uses low heat over a long period of time to safely dry out food items, like dried fruit, jerky and dried veggies.

Setting Default Minimum Maximum
Temperature 49°C 35°C 79°C
Cooking Time 7 hours (07:00) 1 hour (01:00) 72 hours (72:00)

To dehydrate

  • Follow the basic instructions for Cooking.
  • Select “Dehydrate” as the Smart Program.
  • There is no need to turn the food partway through cooking.

Reheat
Bring the crisp and crunch back to leftover fries or pizza, in just a few minutes.

Setting Default Minimum Maximum
Temperature 138°C 49°C 182°C
Cooking Time 10 minutes

(00:10)

| 1 minute

(00:01)

| 1 hour

(01:00)

To reheat

  • Follow the basic instructions for Cooking.
  • Select “Reheat” as the Smart Program.

Once this Smart Cooking function starts, the display will show the target temperature and cooking time immediately, there’s no preheating time.

Proof
Allow your dough to rest and rise, and let the yeast do its job for airy loaves of bread.

Setting Default Minimum Maximum
Temperature 32°C 32°C 42°C
Cooking Time 30 minutes

(00:30)

| 30 minutes

(00:30)

| 40 minutes

(00:40)

To proof

  • Follow the basic instructions for Cooking.
  • Select “Proof” as the Smart Program.

If the ambient temperature of your home is higher than the target temperature set for Proof, the air fryer oven will not operate effectively.

Toast

Setting Default Default Default
Toast Darkness Level 1 Level 2 Level 3
Cooking Time 2:50 minutes 3:10 minutes 3:30 minutes

Toast settings are pre-defined and not adjustable

To toast

  • Select “Toast” as the Smart Program.
  • Select desired level by pressing time and using the control dial.

CLEANING
Clean your Instant™ air fryer oven after each use. Always let all parts cool to room temperature before cleaning. Before use or storing, make sure all surfaces are dry.

Warning
To prevent electric shock, unplug before cleaning.
DO NOT immerse power cord, plug or the appliance in water or other liquid, which may result in electric shock.

Part Cleaning instructions
Cooking tray, rotisserie accessories & drip pan
  • Dishwasher safe.*
  • The cooking trays and drip pan have a non-stick coating.
  • Avoid using metal utensils, steel wool pads or harsh cleansers when cleaning.

Oven door|

  • Clean with a damp cloth and mild dish soap.
  • Avoid using metal utensils, steel wool pads or harsh cleansers when cleaning.

Cooking chamber|

  • Clean with a damp cloth and mild dish soap.
  • Always check the heating coil and cooking chamber walls for oil spatter and food debris, and clean as needed.
  • Ensure the heating coil is dry before turning on the air fryer oven.
  • To remove baked-on grease and food residue from the cooking chamber, spray with a mixture of baking soda and vinegar and wipe clean with damp cloth. For stubborn stains, allow the mixture to sit on the affected area for several minutes before scrubbing clean.

Power cord| Clean with a soft, damp cloth or sponge. Wipe dry.

*Some discolouration may occur after machine washing, but this will not affect the cooker’s safety or performance.

TROUBLESHOOTING

Problem Cause Solution
Air fryer oven will not turn on The appliance is not properly plugged in.

Make sure the power cord is plugged into the outlet firmly.
Outlet is not powered.| Plug another appliance into the same outlet to test the circuit.
The door is not fully closed.| Make sure the door is fully closed..
Black smoke is coming from the air fryer oven| Using an oil with a low smoke point.| Cancel the Smart Program, unplug the cooker and allow it to cool to room temperature.
Choose a neutral oil with a high smoke point, such as Canola, Avocado, Soybean, Safflower, or Rice Bran.
Food residue on the heating coil, in the cooking chamber or on the accessories.| Cancel the Smart Program, unplug the cooker and allow it to cool to room temperature.
Remove all accessories from the cooking chamber and clean the cooking chamber and all accessories thoroughly.
Appliance malfunction.| Contact Customer Care.
White smoke is coming from the air fryer oven| Cooking foods with a high fat content, such as bacon, sausages, and hamburgers.| Avoid air frying foods with a high fat content. Check the cooking chamber for excess oil and/or fat and carefully remove as needed before air frying.
Water is vaporising, producing thick steam.| Pat dry moist food ingredients before air frying.
Do not add water or other liquid to the cooking chamber when air frying.
Seasoning on food has blown into element.| Be mindful when seasoning food. Spray vegetables and meats with oil before seasoning to help the seasoning stick.

ERROR CODES
If the control panel displays an error code from this list, there is an issue with the air fryer oven. Here are the actions you should take to fix the problem.

Problem Cause Solution
E1 Temperature sensor open circuit Contact Customer Care.
E2 Temperature sensor short circuit. Contact Customer Care.

LEARN MORE

There’s a whole world of Instant™ information and help just waiting for you. Here are some of the most helpful resources.
Register your product
instantbrands.com.au/pages/product- registration
Contact Consumer Care
instantbrands.com.au
support.au@instantbrands.com
1800 251 643 or +61 2 9317 1000

Download the Instant Brands Connect App

  • Recipes
  • New User Tips
  • Getting Started Videos

Instant-13L-Plus-Air-Fryer-Oven- \(8\) Join the community

@Instant.anz
@Instantanz

Product specifications

Model Volume Wattage Power Weight Dimensions
VTAFO131-BK 13 Litres 1450-1700W 220-240V ~, 50-60 Hz 8.2 kgs cm: 39.3 L

x 35.5 W x 37.8 H

WARRANTY

Limited Warranty

This Limited Warranty is issued by Instant Brands (Australia) Pty Ltd (Instant Brands Australia) and is effective for one year from the date of original consumer purchase. Proof of original purchase date and return of your appliance is required to obtain service under this Limited. Return of your appliance to us will be done in accordance with our instructions only. Provided that this appliance is operated and maintained in accordance with written operating instructions attached to or furnished with the appliance or published operating instructions on www.instantbrands.com.au, Instant Brands Australia will, in its sole and exclusive discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the event that your appliance is replaced, the Limited Warranty on the replacement appliance will expire 12 months from the date of original consumer purchase.
We remind you the appliance you purchased is for personal use only (not commercial use).
Any modification/alteration or attempted modification/alteration to your appliance will void this Limited Warranty, unless such modification/alteration or attempted modification/alteration was expressly authorised by an Instant Brands Australia Representative in writing.
This Limited Warranty only covers Instant Brands Australia’s appliances/products and is not extended to any other appliances, products, equipment, components, or devices that you use or may use in conjunction with the Instant Brands Australia’s appliances.
To claim under this Limited Warranty:

  1. Contact Instant Brands Australia at:
  2. Provide a description of the appliance you believe has malfunctioned due to defective parts or workmanship.
  3. If it is necessary for the appliance to be sent to Instant Brands Australia for repair or replacement, Instant Brands Australia will send you a pre-paid shipping label and you must send the appliance and your dated sales receipt to Instant Brands Australia along with the appliance. If you do not have your dated sales receipt, please advise Instant Brands Australia in advance, and Instant Brands Australia will attempt to verify your purchase.
  4. If Instant Brands Australia determines that the appliance has malfunctioned due to defective parts or workmanship, and is covered under this Limited Warranty, Instant Brands Australia will repair and return the appliance, or send you a replacement appliance, at Instant Brands Australia’s cost.
  5. Any repaired or replaced appliance will be covered by this Limited Warranty for the remainder of the original warranty period or ninety (90) days following your receipt of the replacement or repaired appliance, whichever is greater.
  6. If Instant Brands Australia confirms the appliance has not malfunctioned due to defective parts or workmanship, and/or is in working order, or if proof of purchase is not verified, Instant Brands Australia reserves the right to return the appliance to you at your pre-paid cost. If this cost is not met, Instant Brands Australia reserves the right to dispose of the appliance after 45 days’ notice to you.

Limitation and Exclusions
To the maximum extent permitted by law, the maximum liability of Instant Brands Australia, if any, for any allegedly defective appliance or part shall in no circumstances exceed the purchase price of a comparable replacement appliance or part of the same age.
This Limited Warranty does not cover:

  1. Damage resulting from accident, modification/alteration (unless expressly authorised by an Instant Brands Australia Representative in writing), misuse, abuse, neglect, unreasonable use, use contrary to the written operating instructions attached to or furnished with the appliance or published operating instructions on instantbrands.com.au, normal wear and tear, commercial use, improper assembly by you or anyone, disassembly by you or anyone, repair by you or anyone, failure to provide reasonable and necessary maintenance, force majeure event including but not limited to fire, flood, acts of God;
  2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is contrary to the written operating instructions attached to or furnished with the appliance or published operating instructions on instantbrands.com.au ; or
  3. Use of unauthorised parts and accessories, or repairs to parts and systems resulting from unauthorised repairs or modifications/alterations made to your appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by you. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Distributed by Instant Brands (Australia) Pty Ltd. Sydney Corporate Park
Level 1, 182-184 Bourke Road, Alexandria, NSW 2015. 1800 251 643 or +61 2 9317 1000.
Email: support.au@instantbrands.com

©2024 Instant Brands (Australia) Pty Ltd.
Sydney Corporate Park
Level 1, 182-184 Bourke Road, Alexandria NSW 2015, Australia.
instantbrands.com.au
© 2024 Instant Brands LLC.
INSTANT and INSTANT BRANDS are registered trademarks of Instant Brands Holdings Inc.

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