INSTANT COMFORT Q9 Smart Bed Mattress User Guide
- June 1, 2024
- INSTANT COMFORT
Table of Contents
INSTANT COMFORT Q9 Smart Bed Mattress
Specifications
- 45 levels of comfort adjustment
- Remote-controlled
- Memory function to save personalized settings
- Troubleshooting guide included
Finding Your Number
- Lie down on your back while holding the remote.
- Press and release the comfort adjustment button on the remote. The bed will start adjusting.
- Pay attention to the comfort change as the bed softens.
- Determine your comfort level around 20 and adjust in increments of 5.
- Focus on the hollow of your lower back for optimal support.
- Fine-tune in increments of 1 or 2 for the perfect setting.
- Save your number in the remote’s memory for easy access.
Troubleshooting
Mattress slopes to the edge or middle: If your mattress is not level, adjust the air chambers by deflating them to half capacity, repositioning them towards the middle, and ensuring they are evenly distributed.
Mattress has bulges or lumps: Unzip the top panel cover, readjust the comfort layers for even distribution, and if needed, remove and reposition the layers correctly.
One side of the mattress is losing air
overnight: For further assistance, visit
instantcomfort.com or call
800-854-6295 for troubleshooting tips.
FAQ:
Q: How often should I adjust my comfort level?
A: It is recommended to find your optimal comfort level initially and make
minor adjustments as needed over time for maximum comfort.
USER GUIDE
Thank you for purchasing an Instant Comfort® mattress, The Smart Bed That Changes With You. We’re excited for you to experience a sleep system that’s easy to control and tailored to your exact comfort needs. As your needs change, this bed changes with you. In this guide, we will provide tips on finding your optimal setting—which, of course, can change whenever you need it to. The goal is customized comfort and quality sleep.
WE’RE GLAD YOU CHOSE INSTANT COMFORT!
THE MATTRESS
All Instant Comfort smart bed mattresses have a unique modular design and construction. Almost every component of the bed is accessible and can be replaced or refreshed as needed. Some models have reversible quilted top panels that offer additional benefits. It all makes for a bed that’s easy to take apart, move, and put back together.
THE APP
The Instant Comfort app is available for free download on the App Store® or
Google Play”. Install the app on your mobile device, then follow these easy
setup instructions.
- Open the app on your mobile device and choose Connect.
- Select the air control unit from the devices list. Please note: Bluetooth® must be enabled on your mobile device.
- Once the connection has been made to the air contol unit, you may also connect a compatible power base.
- Choose the appropriate bed size, type and configuration in order for the app to work correctly. If your bed is a dual Queen, King or Cal King, it’s a Dual Chamber. All other beds are single chamber.
- Choose the side you wish to adjust the comfort setting for. During the setup process you can name each side of the bed. Use the up/down arrows to increase or decrease firmness.
- You can save your comfort setting in the memory buttons located next to the firmness setting adjustment. You can save up to two firmness settings per side.
FINDING YOUR NUMBER
Instant Comfort mattresses have 45 levels of comfort. Follow this guide to find your perfect sleep setting:
- Before you lie down, set the bed to its firmest level (50).
- Lie down on your back while holding the remote.
- Decrease the firmness until you reach 20 and release. The bed will begin adjusting.
- As the bed softens, pay close attention to how the change feels. We call this the “comfort contrast.”
- Once the mattress is at 20, determine whether you prefer it more or less firm. Adjust up or down in increments of 5.
- As you make those adjustments, focus on the hollow of your lower back (the deepest curve in your spine). When good support is achieved there, you’re close to your optimal level of support.
- Fine-tune your setting in increments of 1 or 2.
- Program your number into the remote’s memory.
THE HAND CONTROL
We’ve designed the Instant Comfort hand control to be quick and easy to operate. There are no batteries needed to operate the Instant Comfort smart bed. Dual chamber mattresses will have two wired hand controls (one for each sleeper).
WARRANTY
The sleep system is designed to provide maximum comfort and durability, using the finest quality of materials and worksmanship. American National Manufacturing, Inc., warrants, to the original purchaser, if within twenty- five years of the date of purchase a defect is found in material or workmanship, we will inspect and, at our option, repair or replace the product under the terms and conditions of this warranty. The consumer will be responsible for the expense of shipping or delivering the component to our factory, as well as the cost of returning the replacement or repaired item.
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This warranty covers the entire mattress, including the ticking, foam cavity, foundation, air chambers, and control system. All warranties date from the original purchase date.
We reserve the right to substitute materials if the original materials are no longer available. -
This warranty covers defects in manufacturing and does not apply to any defects caused by misuse, improper assembly, negligence, accidental damage, or normal wear.
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To obtain performance under this limited warranty, contact our customer service department at 1-800-854-6265.
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American National Manufacturing’s liability is limited to this written warranty. No other warranty is expressed or implied, nor does this warranty cover so-called incidental or consequential damages.
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Some states do not permit limitations on how long an implied warranty may last; some states do not permit the exclusion or limitation of incidental or consequential damages, so either or both above limitations may not apply to you.
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This warranty gives you the specific legal rights, and you may also have other rights which vary from state to state.
Opulence & Luxe Series Mattresses
Essential Series Mattress
- A copy of the original sales receipt with a legible date of purchase must accompany all returns.
- The suggested retail price at the time of return. If the original model is no longer being manufactured, a comparable model will be used to calculate any charges involved.
- If service is required, contact Customer Service at 1-800-854-6295 for specific instructions on returning defective item.
- This warranty does not cover conditions resulting from normal wear and tear. Conditions resulting from normal wear and tear include, but are not limited to: mattress cover compression, compression of foam, or discoloration of foam or air chambers.
TROUBLESHOOTING
Mattress slopes to the edge or middle
This is often caused by misaligned air chambers; you may need to reposition
them. Deflate your mattress to approximately half capacity. Unzip the cover to
expose the air chambers, and reposition them toward the middle by pushing them
together. They should have a very snug fit when properly aligned.
Mattress has bulges or lumps
Unzip your top panel mattress cover to expose the comfort layers. Readjust so
material is distributed evenly over your mattress. You may have to completely
remove the layers to reposition properly.
One side of the mattress is losing air overnight
You should not be experiencing any air loss from your mattress. In the rare
event that a component leaks, you are covered by the 25-year limited warranty.
To diagnose the issue, check all connections between the air chambers and the
air control unit. Disconnect each fitting and examine the black O-ring for any
damage. Lubricate with a non-petroleum based lubricant like mineral or
vegetable oil (do not use Vaseline®). Reconnect the fittings, and make sure
you hear a “click” sound when the fittings are secured.
For more troubleshooting tips, visit instantcomfort.com or call 800-854-6295.