Avantree BTDG-45 Wireless USB Adapter User Manual

June 6, 2024
Avantree

Model No.: BTDG-45
Wireless USB
Adapter

User Manual

IMPORTANT NOTICE

*Please watch step-by-step video tutorial
from https://avantree.com/dg45/video before installation.

Scan for FAQ

support.avantree.com

Avantree DG45 Quick User Guide
(For Windows 10)

Note: If there is no sound, please adjust Windows & your app sound settings:

  • Right-click on taskbar > Open Sound Settings > Set default sound output / input device
  •  Adjust in-app Audio Settings (e.g.Skype)

TROUBLESHOOTING:

  1. Cannot install the driver

This is often caused by a driver conflict – please try the following:

  • Disable your computer’s built-in Bluetooth (if any). TtOs can be done via “Device Manager”(accessed by pressing the Windows key + X) or contact us for support via our Online Clinic / Email / Call (see below info).
  • Uninstall other third-party drivers: search for “Add or remove programs” from the icon on the taskbar. Look for Bluetooth-related drivers such as BlueSoleil, CSR HaIrmony, Widcomm. Right-click and ‘uninstall’ that you find.
  1. Unable to Pair with my Bluetooth Device

More than 90% of pairing issues are due to the device not actually being correctly put into pairing mode. Please refer to your device’s user manual or search on Google for how to do this (search for “your product + pairing”). Example of pairing mode for headphones: typically, either the LED will flash quickly or two colors of LED will flash alternately.

For more detailed troubleshooting, please visit httpsAvantree.com /product-support/BTDG-45-BLK. Online Clinic:https://meetme.so/AvantreeOnlineClinic

Email: support@avantree.com (Reply within 1 working day)

Call: + 1 800 232 2078 (PT 8-5)

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Avantronics Ltd. is under license. Other trademarks and trade names are those of their respective owners.

FCC:

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference.

Changes or modifications not expressly approved by Avantronics Ltd. will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an electrical outlet on a different circuit to that which the receiver is connected.
  • Consult the manufacturer or an experienced radio/TV technician for help.

This product, like other radio devices, emits radiofrequency electromagnetic energy and operates within the guidelines found in radio frequency safety standards and recommendations. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

CE
Plantronics Ltd. hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.avantree.com

In accordance with Article 10(2) and Article 10(10), this product is allowed to be used in all EU member states.

Plantronics Limited
Luohu District, Shenzhen 518000 China

EU Importer:
Avantree Limited
Watford, WD180 0HQ UK

US Importer:
Avantree Corporation
San Jose, California 95119 the USA

support.avantree.com
User Manuals, FAQ, Video Tutorials and more
Email: support@avantree.com
Chat: www.avantree.com

Dispose of the packaging and this product in accordance with the latest provisions.

Z-PKQG-DG45-V2

References

Read User Manual Online (PDF format)

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