Sunrise Internet Box Fiber Instruction Manual
- June 6, 2024
- Sunrise
Table of Contents
Sunrise Internet Box Fiber
Important instructions
Have you received the activation SMS?
With the SMS you get confirmed, …
- your internet line is activated,
- that you can start with the installation,
- in which of the OTO-ports (1-4) you have to plug your fiber cable in.
Best WiFi-connection in your home.
Place the box in a central position in your appartement. Do not place the box
in a closet or closed furniture.
Included in delivery
Here’s an overview of the parts included in delivery. Please only use these parts for installation. Even if you just have to replace the box, change the existing cables with the new ones.
ON/ Off, Cable In
- Plug in the power supply and make sure the box is switched on.
- Remove the protective caps from both ends of the fibre cable and as well on the box. Open the cap on the fiber optic cable outlet (OTO socket). Plug one end of the cable into the communicated OTO-Slot (1-4) and the other end into the box.
SURF
Plugged everything in? If the symbols light up within 5 minutes as shown here,
you’re now online. In some cases this process could take up to 30 Minutes.
Now connect your devices to your WiFi-Network. Scan the QR-Code with your
smartphone or connect your devices manualy with the related information on the
sticker on your box.
What should I do?
-
I have bad connections in some of my rooms.
Place the modem on a central and free-standing place. If possible connect your devices with the LAN-cable (TV-Box or PC). Extend your WiFi-Coverage with a repeater-solution. -
I’ve plugged everything in as instructed and still don’t have any internet.
Have you received the activation-SMS from Sunrise yet? Have you pluged in the fibre cable into the OTO socket (1-4), which was instructed by the activation SMS? -
The LEDs are not lit up.
Have you correctly plugged in the power cable? Is there any power coming from the outlet? Have you pressed the ON/OFF button? -
I can’t plug in the fiber optic cable.
Have you removed the protective caps cable and the box and have you opened the OTO socket? -
If you would like to customize your Box after you have successfully connected it, open the configuration
page in your browser:
http://sunrise.box
http://192.168.1.1
The password is on the bottom of your Sunrise Internet Box.