MarCum TECHNOLOGIES VS825SD Underwater Viewing System User Manual
- June 6, 2024
- MarCum TECHNOLOGIES
Table of Contents
- MarCum TECHNOLOGIES VS825SD Underwater Viewing System
- INTRODUCTION
- Getting Started
- Adjusting the Monitor and On-Screen Display (OSD) Settings
- ON-SCREEN DISPLAY (OSD) FUNCTIONS
- ICE FISHING APPLICATION
- OPEN WATER APPLICATION
- Installing and Using the Visor
- Battery Charging
- BATTERY CHARGER TROUBLESHOOTING
- PRODUCT PERFORMANCE SPECIFICATIONS
- One Year Warranty
- How to Obtain Service
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
MarCum TECHNOLOGIES VS825SD Underwater Viewing System
INTRODUCTION
The VS825sd offers several technologies that are the first of their kind,
making this system the most technologically advanced underwater viewing system
available.
Using technology such as an 8″ Solar Intelligent-H2D display will deliver the
sharpest, most vivid display, even in bright sunlight. Color Kill technology
allows you to switch between a Color or Black and White image on demand, while
maintaining crisp screen resolution. On-Screen displays of Camera Direction,
Depth, Temp and Battery Voltage take all the guess work out of your camera
position so your new VS825sd can be used to hunt for underwater treasures,
locate the “spot on the spot”, observe fish in their natural habitat or learn
how fish react to your lure or bait presentation. The applications are
endless, and it’s never been easier or more fun to view.
600v x 800h Solar-Intelligent, H2D LCD monitor – equipped with a sophisticated, thermostatically controlled heater to enhance your viewing experience in winter conditions. The daylight viewable monitor requires no sunshield while viewing outdoors. Although classified as daylight viewable, it is recommended that you use the provided visor and turn the monitor away from direct sunlight when using outdoors during the day. The ultra-thin monitor housing is sealed with a rubber gasket and all plug-in connections are potted to protect the internal electronics from the harsh elements.
Sony CCD Super HAD II Camera – .01 lux – Sony’s next generation low-light camera. In order to create an ultra-clear, nearly HD picture, there needs to be a matching high quality camera. This camera offers a 90° angle of view, giving the user a wide coverage area for maximum visibility.
The Manta camera design matches the high quality Sony Super HAD II –
Switchable CCD camera to adjustable high intensity white LEDs. This lighting
option incorporates MarCum’s exclusive Darkwater lighting technology.
Dark-water technology greatly reduces particulate reflection and increases
viewing distance by positioning the lights above and behind the actual camera
lens. The Manta camera incorporates internal ballast weights within the camera
housing. The amount of weight is ideal for trolling at low speeds or keeping
the camera tracking smooth in current. For added open water stability or to
use as a down view camera, the fin (included) snaps into the rear of the Manta
camera housing with ease.
Color Kill Technology – Switch between Color and Black and White on demand
OSD – On Screen Displays of: Direction, Depth, Temp and Battery Voltage 75
feet of high strength, flexible camera cable
Manta camera design utilizing Darkwater technology lighting system Super high
intensity white LED lights for low light viewing
Front keypad control panel for one-touch menu and on-screen display
Removable down-viewing and trolling fin
Video Output jack for attaching to external monitor or recording device 90°
cable connections to prevent cable wear
Padded soft pack encompasses internal molded case that stores battery, camera
cable, and Manta camera. Provides for maximum portability and protection
9.0 amp 12v rechargeable battery. This battery will provide up to 11 hours of
continuous use during ideal conditions. Battery run time will vary depending
on the condition of the battery, use of underwater LED lighting, level of
screen backlight (brightness) and LCD heater system.
Automatic 1-amp, 3 stage battery charger Full 1 Year Warranty
Removable visor to improve daylight viewing
Getting Started
The VS825sd has been set-up and tested at the factory before being placed into
its retail packaging. Remove the VS825sd from the packaging and place it on a
level surface with the MarCum Technologies logo facing towards you and right
side up. Once opened, loosen the knobs on either side of the gimbal bracket
(at the base of the monitor) by turning each one counter-clockwise. Make sure
to loosen the knobs a considerable distance. Then depress both knobs by
pushing inwards and hold in place. This releases the lock on the monitor
angle. While depressing the knobs with the base of your palms use the index
fingers of each hand and gently lift the monitor up to the desired viewing
position and release tension on the gimbal knobs. Once you have set the
monitor to the desired viewing angle, gently tighten the knobs until they are
snug. The battery, camera and cable are now accessible behind the monitor.
It’s easiest to remove the hook and loop straps and unzip the soft pack case.
The battery has a wiring harness with “piggyback” terminals attached. The
power cord from the monitor attaches to this; the positive (red) terminal
should already be attached. You should only have to attach the negative
(black) wire to the negative terminal, and you’re ready to go. The other cord
coming from the battery is the port to attach your battery charger, more on
that in the section on charging. There is no reason for you to disconnect any
of these wires unless you are going to remove/replace the battery.
To turn ON the VS825sd, press the power key which is located on the keypad on
the lower left side on the front of the monitor. After pressing the power key,
a small red LED indicator light
(located next to the power button) will turn ON. The monitor should now be
displaying the image being transmitted from the camera. The camera can now be
unwrapped from the cable spool and deployed into the water to the desired
depth.
The depth of field (distance the camera can see underwater) depends on the
clarity of the water and available light at the depth the camera is used. In
clear water, the depth of field can be many feet but in cloudy or muddy water
the depth of view can be reduced to only a few inches due to particles
suspended in the water. Dirty or muddy water and/or low light penetration can
detract from the quality of the color picture. Optimum color quality will
result from clear water and adequate light penetration.
Adjusting the Monitor and On-Screen Display (OSD) Settings
MONITOR SCREEN ADJUSTMENTS
The VS825sd monitor has six different adjustments that can be made to enhance the image on the monitor to the user’s preference. (Note: The VS825sd has been pre-set with factory defaults for normal viewing.)To access the settings menu, press the menu key on the digital keypad. The settings menu will be displayed on the screen (note: if you wait too long before selecting and adjustment, the menu screen will time out and disappear).
To change between on-screen adjustment choices
When making adjustments for Brightness, Contrast, Sharpness, Color, Color Kill
and Backlight, press the menu key to get to your desired monitor adjustment
option. The selected on-screen adjustment will be highlighted on the LCD
screen. To change the settings within a selected menu, use the UP and DOWN
arrows located on the far right of the digital keypad. After pressing your
selected menu option, the main menu will disappear from the center of the
screen, and your selected menu option will appear on the bottom of the screen.
You will now be able to easily adjust and see the screen adjustments you are
making. As you select UP or DOWN to make your adjustments, you will see the
numbers of the selected adjustment increase or decrease depending on the arrow
direction you are depressing. To accept the changes, release the UP/DOWN arrow
and settings will be saved. Once the settings are adjusted properly, the on-
screen menu will shut off automatically.
Occasionally, you may find that one of your settings will not adjust. By
simply scrolling through the menu options and coming back to the setting that
wouldn’t adjust a second time, you will automatically reset the internal
timer, enabling that setting to be adjusted.
Brightness – This increases how bright the individual pixels on your
screen will illuminate. Different lighting conditions and water clarity will
affect how you may want the brightness to be set. Too much “Brightness” can
cause the image to have a washed-out look. To increase the overall brightness,
you may want to use the “Backlight” feature [See below] Contrast –
Contrast is the difference in brightness between lightest and darkest tones in
a picture. A picture with too much contrast has highlights (lighter tones)
that are too bright with no detail, and shadow areas that are too black. A
picture with too little contrast looks dull, with no true blacks and more
grayish highlights. Different water clarities coupled with the amount of light
available will affect the contrast. Adjust the contrast to the desired setting
for the best overall picture.
Sharpness – Sharpness is the amount of high-frequency detail in the
image. Adjust the sharpness according to personal preference. (Note:
increasing the contrast can give an impression of increased sharpness, so try
this first).
Color – Increasing the color saturation will increase the vividness but
can make the picture look darker overall. Decreasing the color saturation will
make the colors look washed out and gray.
Color-Kill – This feature allows you to switch between super high-res
color, and black and white with the push of a button. To access Color Kill,
pressing the UP/DOWN arrows after this menu option is highlighted, will select
either ON/OFF which will chance the display image from Color to Black and
White and back again. For viewing in low-light, dirty water, or after dark,
Black and White viewing is recommended for optimal viewing.
Clear or good water clarity and daylight viewing is optimal for viewing in
color. NOTE: The Color-kill feature will turn on automatically when the
camera’s light sensor doesn’t detect enough light for optimal color viewing.
This can happen in low light conditions, in deep water, or when the ice is
very thick and/or covered with snow.
Backlight – This enables the user to increase or decrease the overall
brightness of the monitor without using the “Brightness”. As a general
guideline, set the Backlight at its highest setting when outdoors. When in a
darkened ice fishing shelter, the highest Backlight setting may be brighter
than necessary, so dialing this setting back may be desirable.
ON-SCREEN DISPLAY (OSD) FUNCTIONS
The MarCum VS825sd underwater viewing system includes the most technically
advanced features available in an underwater fishing camera. This system
incorporates a variety of sensors and an On Screen Display (OSD), capable of
displaying water temperature, water depth, battery voltage, and the relative
direction heading of the camera.
The Manta camera contains a digital temperature sensor, a pressure sensor for
measuring camera depth, and an electronic compass sensor used to determine the
heading of the camera. The monitor base includes an additional compass sensor
used to determine the heading of the monitor. The OSD circuit, which includes
the control panel with the DISPLAY and F/C buttons, receives data from the
camera, calculates the “relative” heading of the camera, and displays
temperature, depth, voltage, and heading. The heading is displayed around the
perimeter of the screen indicates which direction the camera is pointing
“relative” to the direction the monitor is facing. For this indication to be
accurate, the camera must be suspended by the cable, and the monitor must be
on a level surface. If either the camera or the monitor rotates, so will the
arrow. An arrow at the top center of the screen indicates that the camera and
monitor are facing in the same direction. An arrow at the left indicates the
camera is pointing to the left relative to the direction the monitor is
facing. Down indicates behind, and right indicates to the right. The arrow
will move around the perimeter of the screen indicating all positions. The
corners correspond to relative angles at the 45 degree marks. When enabled,
the temperature, voltage, and depth are also displayed along the top.
Display: Each press of the OSD/DISPLAY button will toggle the unit
through its various display modes:
Mode 1 (Direction, temperature, depth) – default
Mode 2 (Direction and depth)
Mode 3 (Direction only)
Mode 4 (all OSD off)
F/C: Each press of the F/C button will alternate the units between Fahrenheit
and Celsius, and Fresh and Salt water. In addition, with each initial press of
the F/C button, the battery voltage and current water mode, either Fresh or
Salt, is displayed briefly.
CALIBRATION: The systems contain sensors which measure water temperature, relative direction, and depth. The temperature sensor is pre- calibrated. The compass sensor may be calibrated with a sophisticated calibration routine contained within the microprocessor software. The Depth sensor automatically calibrates itself, and can optionally be manually zeroed. Compass Calibration: Pressing and holding both buttons simultaneously for several seconds will cause the unit to enter Compass Calibration mode. This is only necessary if the user suspects the camera or monitor compasses have become magnetized for some reason, or if the direction appears to be incorrect. Tilt of the camera, such as “nose down”, or “nose up”, will also cause direction errors. Calibration can be used to compensate for a change in tilt, such as from the addition of weights or attachment of fins.
Step 1 – Before proceeding further, make sure the camera is suspended and
hanging freely on the cable. Make sure it is not swinging or rotating. The
monitor must be on a level surface. Press F/C to enter Step 2.
Step 2 – Without swinging or tilting, slowly rotate the camera on its
cable 2 full revolutions. You may rotate it first one full revolution, then
return to where it started, and then rotate one full revolution the other way.
Carefully, without tilting the camera, return it to its initial position, then
press F/C to enter Step 3. You will notice the first two columns of numbers on
the screen have changed.
Step 3 – Prepare the monitor for rotating on a level surface and press
F/C to enter Step 4.
Step 4 – Slowly rotate the monitor on a level surface two full
revolutions. You will now notice that the last two columns of numbers on the
screen have changed. Press F/C to store the new calibration and exit Compass
Calibration. The display will briefly indicate “STORING”
The compass sensors are now calibrated. To exit Compass Calibration and return
to the previous calibration, press DISPLAY while at Step 1. Pressing DISPLAY
at any time after Step 1, i.e. Steps 2, 3, or 4, will exit Compass
Calibration. And return to the factory default settings. The numbers on the
screen can be largely ignored. The digits in the first two rows indicate raw
compass data coming from the sensors, the third row indicates calculated
sensor offsets, and the fourth row indicates compass sensor scale factors. You
will notice these numbers change as either the camera or monitor is rotated.
Depth Calibration: Since the depth sensor is sensitive to barometric pressure
changes, it is automatically zeroed each time the unit is turned on. If the
unit is turned on while the camera is already under water, the previous stored
zero is automatically recalled. If the depth display ever indicates a non-zero
depth with the camera out of the water, possibly due to a change in barometric
pressure, a quick press of both buttons will force the display to zero.
Lighting: The VS825sd utilizes super high intensity white LED lights. The
VS825sd incorporates Darkwater technology which greatly reduces particulate
reflection and increases viewing distance by positioning the lights above and
behind the actual camera lens.
To turn the lighting system ON, press the key titled LIGHTS, located on the
digital keypad on the front of the monitor. By pressing the key, a small green
LED light to the right of the button will be illuminated. This indicates that
the high intensity white LED lights are ON. To turn the lighting system OFF,
press the light button a second time. When the lights are first turned ON,
they will be at the lowest intensity level setting. To increase the lighting
intensity press the UP arrow key on the right side of the digital keypad.
There are (4) intensity level settings from low to high. To decrease the
intensity of the lights while the lights are ON, press the down key on the
right side of the digital keypad (note: the lights always come on at the
lowest intensity level). The amount of LED light required will depend on the
clarity and amount of particulates in the water. Darker, stained water will
require more light while clear water will have sufficient light penetration
therefore decreasing the need for LED intensity.
Utilizing the RCA Jack: On the back of the monitor, there is a yellow RCA
jack. This can be used to attach a larger monitor, or an external recording
device. There are many compact recording devices available that will work
great for capturing video. Be aware that the video signal coming from the RCA
jack is “analog”, and most recording devices nowadays are “digital”. This
means that you will likely need a device that will convert the signal from
analog to digital in order to record. Any large retailer specializing in
consumer electronics will have these devices, and they are inexpensive and
easy to use. It is amazing how much more you see “the second time around” when
you review recordings at home!
ICE FISHING APPLICATION
The VS825sd can be used to search for that perfect weed line or locate the
crib or rock pile where fish will generally school, entertain the kids, or as
the perfect tool to enhance your ice fishing experience. To use as a search
tool, drill a series of holes through the ice in the location you’re
interested in fishing. The VS825sd is small enough to hold in your arms while
walking from hole to hole. Drop the camera down each hole in search for the
best spot or until you locate fish. Keep your eye on the directional and depth
indicators to pinpoint the fish’s hideout. Once you’ve located the spot, drill
a hole 3 or 4 feet away from the hole you’re actually going to fish in. Set
the VS825sd on the ice and lower the camera down the second hole. To assist in
keeping the camera at the desired depth and direction, it is recommended that
an Automatic Camera Panner be used. Once you send a lure or bait down and
locate it with the VS825sd, you’re ready to fish. The depth, direction and
temp indicators on theVS825sd can be changed at any time by pressing the OSD/
Display button.
The VS825sd also includes a down viewing fin that snaps into the back of the
Manta camera. Once the fin is attached, the camera cable can be inserted
through the cutout at the rear of the fin and locked into place. It is
recommended that you leave about six inches of excess cable, forming a loop,
before locking the cable into place. The camera can now be lowered into the
hole to view what is directly below you. This can be very helpful while
fishing in shallow water.
OPEN WATER APPLICATION
To locate fish, look for treasure or find that perfect spot, simply turn the
camera power ON and drop the Manta camera into the water. If you’re drifting
with the wind or using a trolling motor with the VS825sd, attach the supplied
trolling fin to the rear of the Manta Camera for added stability. The internal
weight is enough to keep the camera down while the fin assists in keeping The
Manta Camera tracking straight through the water. The direction, temp and
depth indicator combined with the solar intelligent H2D display makes this the
ultimate search tool. Learn in minutes what would normally take a lifetime to
reveal through traditional sonar. Moving along at speeds of 1 mph or less will
give the best viewing opportunities. It is a good idea to have a GPS and/or a
marker buoy at hand to quickly mark any hotspots for future reference. This is
a great way to learn new ice fishing hotspots. Imagine finding a rock pile
that no one else on your lake knows about! Always use extra caution when
viewing around underwater obstructions like boulders, cribs, or wrecks. If the
camera becomes hung up, back up from the direction you were traveling from and
slowly try to back the camera out of the snag. DO NOT pull directly upward
with force unless all other avenues have been pursued.
If you spend a lot of time using your viewing system from your boat, it is
inevitable that you will encounter some weather. While your VS825sd system is
designed to be used in a variety of conditions in the outdoors, it is
recommended that anytime you experience precipitation that is more than a
light rain, you should immediately turn off and stow your entire viewing
system. At no time should the monitor be in direct contact with large amounts
of water. Should your viewing system become wet, it is unlikely that any harm
will come to it, but make sure you get the entire system completely dried out
as soon as possible.
Installing and Using the Visor
Your VS825sd package includes a visor that was custom designed to fit snugly around the monitor. This visor will help to shroud the monitor and improve your viewing during sunny conditions. The visor is easily attached or removed by using the hook and loop fasteners. It is strongly advised that you install the hook side of the hook and loop fastener to the monitor while still at home. Make sure the monitor is clean, warm, and dry. Peel the “hook” tape from the visor, and then peel the tape backing off. You may now apply the sticky side of the tape around the perimeter of your monitor. The “loop” portion of the fastener on the visor may now be married to the hook tape on the monitor, providing shade for those sunny days.
Battery Charging
Your MarCum system comes with a 3-stage battery charger. This style of charger
is proven to be most effective and easiest to use of all charging systems
available. Because this is a 3-stage charger, there is no danger of
overcharging your battery. When properly cared for, a sealed lead acid battery
will last for at least a couple of years. Batteries are made to be used, and
they need to be used to make the most of them. The most important thing you
can do is promptly recharge your battery after each use. Not charging your
battery immediately after use is the number one thing that leads to battery
failure.
For safety reasons, it is recommended that you place your system on a flat,
hard surface like cement or tile when charging it, away from any flammable
materials. Be sure to disconnect the charger from the wall when not in use,
and avoid leaving your battery hooked up to the charger for extended periods
of time.
When you get home from a trip, put your battery on charge right away and leave
it there overnight, or for around 8-12 hours. Likewise, on the night before an
ice fishing trip put it on the charger again, just to make sure. Again, there
is no danger of overcharging your battery. We often talk to people who
hesitate to charge their battery after each use for fear that the battery will
develop a “memory” and this will lead to a shortened run time – THIS IS
FALSE!!! ALWAYS CHARGE YOUR BATTERY AFTER EACH USE!!! Be sure to use the
charger that came with your system, or a similar one that is between .5 amp
and 1 amp. Using a larger charger, like you would use on a car, truck, RV, or
boat is likely to cause damage to the battery. There is really no danger of
overcharging your battery with a low amp charger, and most chargers
automatically go into “maintenance mode” once a full charge has been achieved.
TO CHARGE YOUR BATTERY
Your battery has a wiring harness attached to it that has “piggyback”
terminals on it, enabling you to keep the power cord from the unit attached to
the battery at all times, as well as having the wiring harness with receptacle
for your charger attached at all times. To charge, simply couple the end of
the charger with the end of the wiring harness. It is normal for a green light
to appear on the charger at this time if the charger is plugged into the
battery only. It is also normal for the light on the charger to be green if it
is plugged into the wall. When it is plugged into the wall and battery, you
will see a red LED light appear on the charger. If the light is red, the
battery is being charged. When your battery is fully charged, this red light
should change to green. If it is time to go fishing and the light has not
turned green, go fish and try to allow a longer charging period next time.
Batteries are an expendable item, and must be replaced periodically. The
batteries that we use are the “Sealed Lead Acid” variety, they are 12 volts,
and range from 7 to 9 amps. The more amps the battery has, the longer it will
run on a full charge. Your Marcum can be powered off of any battery that is 12
volts, even a large automotive or deep cycle battery.
If you need to remove the battery, slide the power cord leads from the
battery. Remove the strap that is holding the battery in place and lift the
battery out. To replace the battery, place a new battery of similar
specifications into the battery compartment and secure it with the Velcro
strap and re-connect the positive and negative terminals.
BATTERY CHARGER TROUBLESHOOTING
A majority of inquiries that come to our office are battery or battery charger related. Battery failure can be caused by a fault in the charging system, and many times the issue is with the fuse on the wiring harness. If you suspect your battery is not being charged, follow these troubleshooting tips:
- When the charger is plugged into the WALL ONLY it should show a green light. If there is no light showing, confirm that the outlet is good. If the outlet is good, it is very likely that the charger itself is faulty.
- If the charger is plugged into the BATTERY ONLY it should show a green light. If it does not show a green light, it is likely that the charger is not making contact with the battery. The most likely reason for this is a faulty fuse on the wiring harness. This fuse is a 2-amp automotive fuse, and it should be replaced with a 2 or 3-amp fuse available anywhere that sells auto parts. The fuse can blow out if there is a short in the charging system, or if the plug end of the wiring harness comes in contact with a battery terminal.
- When the charger is plugged into both the wall AND the battery, there should be a red light showing on the charger. A red light showing indicates that the charger is in contact with the battery and is actively charging the battery. Once the battery has reached a voltage level that is considered “fully charged” the red light should change to green. If after 24 hours the light has not changed to green there is no cause for alarm! Remember that when the light is red, the battery is being charged, and you will be able to use your system.
If it has been over 24 hours and the light is not green, the first thing you should do is unplug the charger and turn on your monitor. The VS825sd has a built-in voltmeter; you turn it on by pressing the OSD/DISPLAY button on the lower control panel. How different batteries will react with a charger isn’t 100% possible to predict, but after 24 hours your battery should be charged to around 13 volts. If your unit turns on and has a voltage level over 12 volts, there is no need for concern, you should go fishing! If it is not at or above 12 volts after charging you should consider replacing your battery.
If your charger is plugged into the wall and battery, and you get a blinking light on the charger, it is very likely that the battery is faulty and should be replaced.
PRODUCT PERFORMANCE SPECIFICATIONS
- Battery………………………………………………….12 volt DC, 9.0 amp
- Charger………………………………………………..1 amp
- Camera Image Sensor………………………….1/3″ Sony SUPER HAD II CCD (Switchable: Color/Black and White)
- Resolution……………………………………………800 horizontal lines
- Light Sensitivity……………………………………01 lux
- Field of View……………………………………….90 degrees
- Monitor……………………………………………….8″ 4:3 aspect TFT LCD (600v x 800h)
- Current Draw………………………………………600 – 1200mA, varies depending on which functions are being used
One Year Warranty
MarCum warranties this product to be free from defects in materials and
workmanship for one year from the date of purchase. This warranty applies to
customers who properly complete
the online product registration form found on the MarCum Technologies Website:
www.marcumtech.com/support
If you are unable to use the internet, please fill out and submit the enclosed
warranty registration card to be eligible for the one year warranty. MarCum
Technologies will repair or replace any components that fail in normal use.
Failures due to abuse, misuse, unauthorized alteration, modification, or
repair are not covered. The warranty is valid only for the original owner who
purchases the unit from an authorized dealer. An original sales receipt dated
within the warranty period is required for all warranty claims.
In an effort to best serve our customers, MarCum Technologies has set a
standardized
battery warranty policy. Battery warranty coverage requires a proof of
purchase. Please see our website,
www.marcumtech.com/support, for full
details.
How to Obtain Service
If your unit is malfunctioning, check the FAQ section of our website. You may
find that the solution to your problem is something you can resolve yourself.
If you need to send it in, there is no need to contact our office. Getting
repairs is as simple as going to our website, clicking on the support tab, and
then filling out the Warranty Service Form. If your unit is under warranty, be
sure to attach a picture/scan of your proof of purchase with date included.
If your system is out of warranty, it is a simple as going to our website and
filling out a MarCum non-warranty form. Once you have completed the non-
warranty form, package the unit as described on the website and ship it to us.
All non-warranty repair pricing is determined after the system is received by
us.
There is no need for an authorization or reference number, just make sure that
you have included your contact info and a brief description of the issue on a
note in the box.
If you do not have the ability to use the Internet, you may also fill out the
service request form included in the box with your unit. If you enclose this
form in the box with your unit there is no need to contact our office, just
include the filled out form in the shipping box.
Some people are more comfortable calling for shipping instructions. During
peak ice season, we sometimes receive a high volume of calls, making it
impossible to get to all customers who phone in. For this reason, strongly
consider using the on-line form or email rather than calling. In your email,
please provide your name, complete address, and phone #. Please indicate what
model MarCum you have, approximate date of purchase, and what has gone wrong
with it.
Please send your email inquiries to
service@versae.com
If you are unable to use email or internet, you may call us at
763-512-3987. Our office hours are
Monday – Friday, 8 – 4 Central Time.
International callers may use
888-778-1208.
OUR ADDRESS:
MARCUM TECHNOLOGIES
ATTN: SERVICE DEPT.
3943 QUEBEC AVE NORTH
MINNEAPOLIS, MN 55427
The customer is responsible for shipping costs associated with returning the
unit to MarCum Technologies. MarCum will pay for shipping the repaired unit
back to the customer while it is still under warranty. All out of warranty
services will be charged a fee for service and shipping which must be paid in
advance. The unit should be securely packed and shipped “pre-paid freight” and
insured to MarCum Technologies. It is the customer’s full responsibility to
track their products sent out in the mail or other forms of delivery service.
MarCum Technologies will not be liable for packages lost en route to us.
Unless specified otherwise, do not include batteries or other accessories when
returning the product for repair. MarCum Technologies will not be responsible
for lost or damaged accessories. Turnaround time can vary, on average it is
about 1 week.
These are some other great systems from MarCum. These items can be purchased from one of our many fine retailers, or direct from us atmarcumtech.com
Camera Panner
This is a must-have for anyone using an underwater viewing system. The
Camera Panner allows the user to maintain the camera at a desired depth and
use the remote to “pan” right and left 360 degrees to view the entire area.
The panner is powered by two “C” batteries.
M-5
The most advanced flasher-sonar ever built, the MarCum “M” Series offers
brushless, dead-quiet operation with dazzling bright and crisp color
definition of bottom, fish, baitfish and your lure, all illuminated on the
highest resolution display available in a commercial grade flasher. Acurate.
75-inch target separation distinctly identifies each individual object on the
screen, so you can clearly discern the minuscule separation of a bluegill
about to kiss your ice jig.
LX-7
The LX-7 Digital Sonar takes DNA from other fine Marcum sonars –you might say
it was “bred” for excellence. Because the LX-7 is digital, we can pack it full
of more features than have ever been found in an ice sonar before. With an 8″
customizable dashboard display, superior target separation, 12- level
interference rejection, dual-beam transducer, expandable zoom, and much, much
more, the LX-7 is the perfect combination of macro features and micro
precision.
Showdown 5.6
The Showdown 5.6 Digital Fish Finder delivers unmatched system performance and
offers the most intuitive and easy to use system on the market. You will now
spend more time actually fishing, less time trying to figure out how to use
and interpret what your sonar unit is showing you. The ShowDown’s Auto Depth
Range feature means there’s no switching between various depth ranges. The
Showdown 5.6 immediately locks on to the proper depth range, while also
displaying digital depth at all times. Other standard features include
Adjustable Zoom, Sensitivity, Range, and Noise Reduction.
www.MarCumtech.com
MarCum Technologies
3943 Quebec Ave N
Minneapolis, MN 55427
MarCum User Manuals are available for downloads from
www.MarCumtech.com