samsara AG24 Asset IoT Gateway Installation Guide
- June 6, 2024
- Samsara
Table of Contents
AG24
AG24 THERMO KING REEFER INSTALL GUIDE
Thermo King Hardware (not included)
INSTALL TIPS
In order to complete this installation, please ensure you have both the
Samsara hardware and Thermo King hardware parts needed.
Depending on your reefer model and year, you will need either an REB iBox or a
BlueBox with the respective 3rd party compatible harnesses from Thermo King.
Models 2018 and newer will have a BlueBox pre-installed in the reefer. Please
confirm you have the 3rd party compatible harness. For models prior to 2018,
you may have an REB iBox with a harness that can be used. If not, please
consult with your Thermo King dealer to procure the necessary Thermo King
hardware. For any questions regarding which Thermo King parts are needed
please refer to the Model Compatibility Guide or your local Thermo King
dealer.
Reminder for models with a BlueBox, you will need to contact Thermo King
support at
ackingsupport@thermoking.com, or work
with your local Thermo King dealer with your BlueBox serial number and IMEI to
request that your BlueBox be remotely reconfigured to iBox mode. This will
enable Samsara to communicate with your reefer unit.
Determine the desired location of AG24: place as high on the trailer as
possible in order to maximize GPS signal, but avoid protruding unit above the
trailer roofline to avoid potential damage.
The included cable will route through or around outside of reefer towards the
interior of the control box via a rear grommet.
Some options are: on top of reefer (avoiding airflow of the cooling fan), or
on the outside of the trailer.
Turn all power OFF. If your reefer has a Blue Box, please skip stepping 5.
For models prior to 2017 without a BlueBox, connect the REB iBox to the J98 10-pin connector on the control board.
Connect iBox harness to
the iBox.
For models 2018 and newer, the BlueBox should already be installed.
Open Thermo King cabinet and electronics control box (may require unbolting). Route reefer end of Y-cable into control box via rear grommet.
Attach Thermo King pigtail to Y-cable.
Connect Samsara cable to iBox/BlueBox harness via the 6 pins Deutsch connector.
Test routing cable to the mounting location of AG24 to ensure sufficient
length and/or how to adjust slack before finalizing the mounting location.
Select a mounting location, clean thoroughly with a cleaning wipe. Attach
mounting plate with adhesive and 4 self-tapping screws (bag 1).
Mount AG onto mounting plate with 4 flat-end screws (bag 2).
Plug cable into AG, twist to lock. The LED light will blink orange while connecting and turn to a solid green light once connected. If the light turns solid orange, ensure you’re in an area with a good cellular signal. For further troubleshooting tips, refer to your asset gateway troubleshooting guide.
Run the cable to 7-way. Fasten to the trailer with zip ties.
Connect the cable to 7-way. AG light turns on for 30 seconds if correct.
While the vehicle is on, AG24 will appear as ‘Charging’. If the AG24 does not
charge while the vehicle is on, please validate that power is correctly
flowing to the ABS line.
AG will operate in real-time when power is supplied to the 7-way. When power
is not available via the 7-way, AG will run off of the internal battery in
power-save mode (periodic check-ins, not real-time).
Activate device.
Please note, once any additional Thermo King telematics hardware has been
installed, the reefer HMI will need to be configured for 3rd party access and
remote control. Please work with your local Thermo King dealer to update the
correct 3rd party integration configurations in the guarded access menu.
Reminder for models with a BlueBox, you will need to contact Thermo King
support at
trackingsupport@thermoking.com, or
work with your local Thermo King dealer with your BlueBox serial number and
IMEI to request that your BlueBox be remotely reconfigured to iBox mode. This
will enable Samsara to communicate with your reefer unit.
To confirm installation after completing all of the above steps, turn the reefer on and wait 2 minutes. You should then see the reefer diagnostics are populating on the trailer’s dashboard page. To confirm 2-way control, turn the reefer off from your dashboard and confirm the reefer has turned off. samsara.com/support
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