Electra 5273152/5273153 Electric Bicycle User Guide

Electra 5273152/5273153 Electric Bicycle User Guide

WELCOME TO THE FAMILY!

This is a Quick Start guide for your new electric bicycle (e-bike).
A comprehensive Electric Bicycle Owner’s Manual specific to your model can be found on our website under “Manuals and user guides”, or you can access it by scanning the QR code on the last page of this guide. If you do not have access to a computer or the internet, you can request a printed manual from your authorized Electra bike shop.

Even if you’ve been riding a bike for years, you should read this Quick Start \guide, the bicycle Owner’s Manual that came with your e-bike, and the comprehensive Electric Bicycle Owner’s Manual (specific to your model) before your first ride. The manuals contain important safety information and useful suggestions about the proper use and maintenance of your e-bike and how to properly dispose of electrical components.

FIVE THINGS YOU NEED TO KNOW ABOUT RIDING YOUR NEW E-BIKE

1. Start slow
   We know — fast is fun. But e-bikes take a bit of getting used to. It may be tempting to ramp your e-bike up to the fastest setting right away, but we recommend taking it nice and easy the first few rides. Start on the low assist setting and learn the feel of free speed.

2. Brake sooner
   E-bikes are heavier than normal bikes, and they move faster. More power, more speed, and more weight mean once you get moving, you’ll need more time to react, so you should start slowing down sooner on your e-bike than you would on a normal bike.

3. A faster bike gets stronger brakes
   We put the latest brake technology on your e-bike, and it works really well — maybe even better than you expect. When you’re getting used to your new e-bike, start braking with a lighter hand and a gradual pull of the brake levers. And never grab just your front brake lever — brake with both front and rear evenly.

4. You’re faster than you look
   E-bikes look just like regular bikes, so drivers and pedestrians might not expect you to be riding as fast as your e-bike allows. Until everyone is accustomed to the look and speed of e-bikes, ride with extra care and pay greater attention to your surroundings.

5. All bike rules still apply
   While your new e-bike will bring you a new level of freedom and fun, you’re \still responsible for knowing and following all the rules of the road, paths, and trails in your area. Have fun out there, but with greater speed, there is greater responsibility!

BASIC OPERATION OF THE HYENA ASSIST SYSTEM

See the first pages of this guide for the Figures referenced below.

1. Turning the e-bike system on/off (Figure A)
   

   • Single press the power button to switch on the system.
   • Press the power button longer than 2 seconds to switch off the system.
   • Riding with the assist system turned off is like riding a normal, non-electric powered bicycle.
   • Always switch off the e-bike system when parking.

2. Selecting an assist level (Figure B)
   

   • Once the assist system is switched on, the system will default to Level 0. Select the desired assist level using the UP (+) and DOWN (-) buttons.
   • Select between four levels: Level 0 (0%, no assist), Level 1 (Max. 140%), Level 2 (Max. 250%) to Level 3 (Max. 390%, maximum assist). The number of illuminated red LEDs show the selected assist level: none (Level 0) to the maximum of three (Level 3).
   • When learning to ride an e-bike, start at the lowest assist level and gradually increase levels.
   • The maximum range on one battery charge will decrease with higher assist levels.
   • The e-bike drive output only provides support up to the maximum speed permitted by local regulation (25 kmh/20 mph). As soon as you have reached this speed limit, the assist system will suspend the riding support and automatically reactivates when your speed is below the speed limit.
   • The assist modes affect how much support the assist system delivers based on your pedaling input.
   • If your e-bike is equipped with gears, change gears appropriately to get the
     most use out of your battery

3. Activating the Walk assistance (Figure C)
   
   The Walk-assist mode can help you push your e-bike more easily, for \example, up a hill, with a maximum speed of up to 3 km/h (2 mph). You can only enable the Walkassist mode when the system is switched on and you are pushing the e-bike.

   • Press and hold the DOWN (-) button on the console for two seconds to activate the Walk-assist mode.
   • To propel the e-bike forward at a slow speed, press and hold the UP (+) button.
   • Release the UP (+) button to stop the Walk-assist function on your e-bike.
   • Short press the DOWN (-) button to turn the Walk-assist mode off.
     Note. The Walk-assist mode will automatically turn off if no buttons are pressed in 5 seconds.

4. Indication of the battery charge level
   Battery charge level indicator on the console

   ---

| 100 % charged. Maximum range.
---|---
| 21-40% charged. Charge the battery.
| 1-20% charged. The battery is near empty. Charge the battery as soon as possible.

  * 9% charged. The LED flashes to warn the rider to charge the battery immediately.
  * At 4% charge, the riding support will stop. The remaining charge capacity is reserved to power lights for up to two hours.  

5. Charging the battery (Figure D)

Your e-bike is equipped with a charging socket on the bike to charge the integrated battery. Charge the battery indoors or in a garage at room temperature, to avoid exposure to rain or wind. Do not use the charger outdoors or in environments with high humidity.

  * To charge the battery, open the cover of the charging socket on the e-bike.
  * Connect the charging plug of the supplied charger with the charging socket  

on the battery.

  * Plug the AC-plug of the charger into an outlet (100V to 240V).
  * The LED on the charger will illuminate red while charging.
  * While charging, the charge level indicator on the console will show the charge level of the battery. Each illuminated green LED on the console represents approximately 20% capacity.
  * The battery is fully charged when the indicator on the charger turns green and all green LEDs on the charge level indicator on the console illuminate.  

Note. The e-bike system will power off after reaching full charge (within about six minutes).

  * After charging, disconnect the AC-plug from the outlet and the charging plug from the battery.

6. Turning on/off the lights (if equipped, Figure E)
   

   • Some e-bikes are equipped with a front and rear light powered by the assist system.

   • With the system turned on, press and hold the UP (+) button for two seconds to turn the lights on or off.
     Notes.

   • At 4% charge, the riding support will stop. The remaining charge capacity is reserved to power the lights for up to two hours.

   • If your battery is empty, the lighting on your e-bike may not work until the battery is recharged.

FUNDAMENTALS FOR CARE AND MAINTENANCE

1. Handle the battery with care

   • Be gentle with your battery. There is a lot of power packed in there. Damage or punctures to the internal part of the battery could have serious repercussions. If you suspect damage to your battery, visit your authorized Electra bike shop immediately for inspection.
   • Consult with an authorized Electra bike shop before installing accessories. Using the wrong bolt in the wrong place could damage your e-bike’s electrical system.
     WARNING: A short circuit in the electrical system and/or damage to the battery might lead to over-heating. Do not pierce the battery pack with any tool or bolt. A battery pack that has been severely impacted could catch fire.
     

2. Properly maintain the battery pack

   • Only charge the battery with the charger that came with your e-bike. Using the wrong charger risks the life of the battery and presents a potential fire hazard.
   • Do not leave a battery unattended while charging. Choose an electric outlet with grounded, circuit breaker protection, if possible. Disconnect the charger immediately after charging.
   • Store your e-bike in a dry, ventilated location that is away from moisture, heat sources, and combustible or easily flammable objects.
   • When you store the e-bike for a long period of time, charge the battery to 80% prior to storage (four green LEDs illuminated).
     Important: Check the battery charge level again after six months. If the remaining power of the battery is less than 30%, charge it again to 80% (four green LEDs illuminated).

3. Be careful when transporting your e-bike

   • An e-bike is heavier than a normal bike. Keep this in mind when you are transporting an e-bike on a vehicle. Be aware of the maximum load capacity of the vehicle’s roof, towing hitch and/or the applied bike carrier. Refer to the manual of the vehicle and bike carrier for details.
   • Always respect local laws about transportation of an e-bike.
   • Li-Ion batteries of this size and power are considered ‘Dangerous goods, class 9’ when transporting and may be subject to restrictions. The regulations are less strict when traveling with your complete e-bike (with integrated battery). Make sure to check ahead with your airline or carrier, before booking your trip, if you are allowed to travel with your complete e bike.

FREQUENTLY ASKED QUESTIONS ABOUT YOUR E-BIKE]

Q: Can I ride with an empty battery?
A : Yes, you can. The bicycle will ride as a normal, non-assisted bicycle

Note: If your battery is empty, the lighting on your e-bike may not work until the battery is recharged.

Q: What should I do if something isn’t working with my e-bike?
A : Your e-bike is a finely tuned machine. Always trust your repairs to certified professionals. The technicians at your authorized Electra bike shop are the best resource to troubleshoot and repair the system on your e-bike.

Q: Can I change or upgrade the console on my e-bike?
A : No, an upgrade is not possible.
The only possibility is to exchange a defective console with the same, genuine Hyena console. This type of repair should only be undertaken by an authorized Electra bike shop.

Q: Can I change or upgrade the integrated battery on my e-bike?
A : No, an upgrade of the integrated battery to one with more capacity is not possible, due to the limited room in the frame. The only possibility is to exchange a defective or end-of-life battery with the same, genuine Hyena battery. This type of repair should only be undertaken by an authorized Electra bike shop.

CONTACT

US Head Office Electra Bicycle Company 364 2nd Street Encinitas, CA 92024 USA
Tel.: 1.800.261.1644

European Head Office Bikeurope B.V. Ceintuurbaan 2-20C 3847 LG Harderwijk The Netherlands
Tel.: +31 (0)88-4500699

Website: www.electrabike.com

https://electra.trekbikes.com/electra-manuals/

PN 5273152 – 5273153 Rev. 2, August 2021
© 2021 Trek Bicycle Corporation. All rights reserved.

To see this guide and the comprehensive E-bike Owner’s Manual in your language, use the QR code in this guide or visit our website.

CUSTOMER SERVICE

Electra Bicycle Company | 364 2nd Street, Encinitas, CA 92024, USA | Tel. 1.800.261.1644
Bikeurope B.V. | Ceintuurbaan 2-20C, 3847 LG Harderwijk, The Netherlands | Tel. +31 (0)88-4500699
www.electrabike.com | © 2021 Trek Bicycle Corporation
PN 5273152 – 5273153 Rev.2

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