element EV01AB96GB TurboExtract Bagless Upright Vacuum Cleaner Owner’s Manual

June 6, 2024
Element

Bring it home

TurboExtract™
OWNERS MANUAL

QUICKSTART GUIDE

WHERE TO FIND IMPORTANT

VACUUM INFORMATION

Keep this information
Write the model, type, and serial number here:
Date of purchase (keep your receipt)…………………..
Model number and type…………………
Serial number…………………
Find these numbers on a label on the middle backside of the vacuum
cleaner. Refer to these numbers when ordering parts and accessories
or if service is needed.

This Owner’s Guide provides important instructions
to prolong the life of your Element vacuum cleaner.

REGISTRATION: To register your product just head on over to elementelectronics.com/register
INSPECTION: Carefully unpack and inspect your new Element vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Element support at 833.469.0875 immediately.

IMPORTANT SAFEGUARDS

WARNING
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING

To reduce the risk of fire, electric shock, or injury:

  • Do not use outdoors or on wet surfaces.
  • Do not leave a vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Use only as described in this manual. Use only the manufacturer’s recommended attachments.
  • Do not use with damaged cord or plug. If the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Element Customer Support at 1-800-282-2886.
  • Do not pull or carry by a cord. Do not use a cord as a handle. Do not close a door on the cord or pull cord around sharp edges or corners. Do not run the vacuum cleaner over cord. Keep cord away from heated surfaces.
  • Do not use extension cords or outlets with inadequate current carrying capacity.
  • Turn off all controls before unplugging.
  • Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or vacuum cleaner with wet hands.
  • Do not put any objects into openings. Do not use with any openings blocked: keep free of dust, lint, hair. and anything that may reduce airflow.
  • This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Do not place vacuum cleaners on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without a dust cup, filter, and screen In place.
  • Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
  • Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
  • Store your vacuum cleaner Indoors In a cool, dry area.
  • Keep your work area well lit.
  • Unplug electrical appliances before vacuuming them.
  • WARNING: This product can expose you to chemicals including Styrene. which Is known to the State of California to cause cancer, and Bisphenol-A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plugin anyway.

MOTOR
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

WHAT’S INCLUDED IN THE BOX

HOW TO ASSEMBLE

YOUR TurboExtract VACUUM

IDENTIFYING THE PARTS OF YOUR VACUUM

For filter maintenance instructions, see page 9

HOW TO USE YOUR TurboExtract VACUUM

Empty dust cup after every use.

Step on handle release to lower handle into position for vacuuming floors.

Press the release button and lift off dust cup.

To empty debris, press the lever to release the bottom lid.

HOW TO USE YOUR ACCESSORIES

Caution: When using tools, always place the handle in an upright position. Make sure the vacuum cleaner is turned off while attaching tools.

  • Place vacuum in an upright position.
  • Turn the height adjustment knob to the highest position.
  • Pull up on hose connection to release hose end from hose inlet (Fig. 1).
  • Push the end of the hose into the top of the handle and twist clockwise until it clicks (Fig. 2).
  • Press handle release latch and pull out handle with a wand (Fig. 3).
  •  To attach accessories, push the desired tool onto end of the wand (Fig. 4).

Pet (H)airBrush Use to remove pet hair from stairs, carpet and upholstery. 3-in-1 Tool For vacuuming in narrow and hard-to-reach places

HOW TO USE YOUR TurboExtract VACUUM

Empty dust cup after each use ****

Press release button and lift off dust cup.

Hold the dust cup over the wastebasket and press the lever to release the bottom lid. Debris will empty.

Close the bottom lid until it clicks.

Clean dust cup filters monthly

Pull dust cup latch to lift up dust cup lid.

Lift out foam filter and shake off dust. Rinse foam filter and dry thoroughly

Grip tabs and lift out filter screen. Twist bottom of filter screen counterclockwise to unlock and pull apart. Shake off dust. Rinse screen and dust cup. Dry all thoroughly. Reassemble screen, twist clockwise to lock.

Align tab on filter screen with slot on back of dust cup and drop into position.

Reinstall foam filter

Close cover until it clicks.

Warning : Never operate a vacuum cleaner without a foam filter, filter screen, and dust cup in the proper position.

HOW TO CLEAR A BLOCKAGE

Caution: Make sure the vacuum is turned off and the power cord is unplugged.
If the vacuum is not cleaning floors, or if there is no suction at end of the hose, check to be sure the air path is not blocked.

  • Press the release button and lift off the dust cup (Fig. 1).
  • Empty debris. Holdover wastebasket and press lever to release bottom lid (Fig. 2).
  • Check filter and filter screen. Remove any debris and shake off the dust. (See maintenance instructions on page 9.)
  • Loosen end of the hose.
  • Use a rod or similar blunt implement to clear a blockage in a wand or hose. Flex hose to loosen debris (Fig. 3). Use caution if there is any risk that glass or nails could have become embedded in the hose.
  • Use finger to check for debris in air path (Fig. 4).
  • Reinstall filter and filter screen inside dust cup and position dust cup onto vacuum cleaner.

Warning: Never operate vacuum cleaner without foam filter, filter screen and dust cup in proper position.

HOW TO INSTALL THE CORD HOOKS

|

Step 1: Align the upper cord hook with the upper connector. Push until it snaps into place. Ensure the cord hook can rotate freely.

---|---
Step 2: Align the lower cord hook with the lower connector. Ensure the rounded edge of the cord hook is pointing downward, as shown. Push until it snaps into place. This cord hook should not rotate.

HOW TO MAINTAIN BRUSH ROLL

Caution: Make sure the vacuum is turned off and power cord is unplugged.

  • Step on handle release to lower handle.
  •  Turn vacuum face down on the floor.
  •  To avoid unnecessary service calls, check brush roll for debris.
  • Use scissors to clip heavy threads or strings.

Grasp collar and twist to unlock the cover. Lift cover-up.

With cover open, use fingers or small brush to clear accumulated pet hair from bristles.

Close cover and twist collar to lock.

HOW TO REPLACE BRUSH ROLL OR BELT

Caution: Make sure the vacuum is turned off and the power cord is unplugged.

  • Step on handle release and lay vacuum cleaner face down.

  •  Use Phillips screwdriver to remove 6 screws from brush roll cover
    (Fig. 1). Liftoff cover. Refer to
    Fig. 7 for the location of screws.

  •  Rotate the right end of the brush roll and lift out (Fig. 2).

  •  Lift out the left end of the brush roll.

  • To replace the belt, position the new belt around the motor shaft (Fig. 3).

  • Loop new belt around brush roll shaft at the left end of brushroll (Fig. 4). 5

  •  To reposition the brush roll into the base, pull the belt down and insert the left end of the brush roll first. Align brush roll end cap with a slot so it fits into position (Fig. 5). Press the right end of the brush roll into position.

  •  To replace the brush roll cover, align the slot on the cover with the tab (Fig. 6) and snap the cover into place. Replace 6 screws (Fig. 7).

TROUBLESHOOTING YOUR VACUUM

Notice: Thermal cutoff

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.

If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Element support at 833.469.0875.

Problem Solution
The motor will not start •Push plug securely into an outlet, try another

outlet or check the circuit breaker.
•Step on the power switch to turn the vacuum on.
•See detailed “thermal cut-off” instructions above.
The vacuum cleaner does not clean floors| •Empty dust cup, clean and/or change filter.
•Clean or replace filter regularly to maintain suction
•Check vacuum height adjustment knob position.
•Clean brushroll if needed. Page 12.
No suction at the end of the hose or want.| •See other solutions above.
•Remove clogs from the hose or wand that restrict the airflow. Page 10.
Burning smell; brush roll will not turn.| •Check brush roll for debris.
•Replace broken or out-of-shape belt. Page 13.
Vacuum is hard to push| •Adjust vacuum height knob to a higher position.
•Check brush roll for debris and clean if needed. Page 11.
Pet (H)airBrush will not turn| •Check turbo brush for debris. Page 12.

ORDER REPLACEMENT PARTS FOR YOUR VACUUM

To order replacement parts, contact Element support at 833.469.0875 or visit elementelectronics.com

ELEMENT APPLIANCE LIMITED WARRANTY

Model Names/Numbers Subject to Limited Warranty:
Element TurboExtract EVOIAB96GB
(the *Products’ or ‘Product” when referencing a singular product herein)
This product, as supplied and distributed in new condition, is warranted by Element Appliance Company, LLC (-Element”) to the original purchaser of such Product who purchases the Product from an authorized Element retailer (the ‘Original Purchaser’) against defects in material and workmanship under proper use, maintenance, and care according to the owner’s manual, warnings, and instructions accompanying the Product (the ‘Warranty”) as follows:
*PLEASE NOTE – Proof of purchase evidencing the date of purchase by the Original Purchaser from an authorized Element retailer (“Valid Proof of Purchase’) is required for all warranty service. The express warranty set forth herein is subject to all terms and conditions set forth below.
1. WARRANTY SERVICE:
A. ONE-YEAR WARRANTY: Except as provided in subpart 1.B below, for a period of one (1) year from the date of purchase by the Original Purchaser (the ‘Warranty Period”), if the parts or components covered by this Warranty are determined by Element or Element’s authorized service provider to be defective in material or workmanship, Element will, at its sole and absolute discretion and option: (i) repair the defective part or component at no charge to the Original Purchaser, (ii) replace the defective Product with a new Product of similar or better quality, at no charge to the Original Purchaser, or (iii) refund the documented purchase price paid by the Original Purchaser (excluding tax) to the Original Purchaser upon return of the defective Product as directed by Element. After the Warranty Period expires, the Original Purchaser must pay for all parts, components, shipping and handling, labor, and replacement costs associated with the Product or any part or component thereof, regardless of any defects in the Product or any part or component thereof.
B. LIMITED EXTENDED WARRANTY THROUGH PRODUCT REGISTRATION: If and only if the Original Purchaser registers the Product at www.elementelectronics.com within ninety (90) days of the date of purchase by the Original Purchaser, then the Warranty Period discussed in subpart I.A. above shall be extended an additional one (1) year to a new Warranty Period equaling two (2) years from the date of purchase by the Original Purchaser. If the Product is not registered as provided for in this subpart 12, then the standard one-year Warranty Period set forth in subpart 1.A shall apply.
C. TIMING AND PROCEDURE: Before Warranty service can commence, the Original Purchaser must contact either (i) the retailer from whom the Original Purchaser purchased the Product, or (ii) Element directly, in either case for problem determination and service procedures. Valid Proof of Purchase evidencing that the Product is within the Warranty Period MUST be presented by Original Purchaser in order to obtain the requested Warranty service. Please have your model and serial number available, along with your date of purchase of the Product. To remain eligible for Warranty service, Original Purchaser may not return the Product or any part or component thereof to the retailer or Element without Element’s prior written consent.
2. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE The Warranty covers manufacturing defects in materials and workmanship of the Product encountered in the normal, non-commercial use of the Product, and does not cover (a) damages or malfunctions resulting from improper or unreasonable use or maintenance, abuse, negligence, failure to follow instructions contained in any written materials that accompany the Product, deterioration by reason of excess moisture, corrosive atmosphere, lightning, power surges, connections to the improper voltage supply, unauthorized alteration. or other external causes such as extremes in temperature or humidity. modifications. scratches or discoloration: (b) improper or incorrectly performed repairs by service providers not authorized by Element: (c) transportation, shipping, delivery, pickup, insurance, installation, or set-up costs: (d) ordinary wear and tear, cosmetic damage, or damage due to acts of nature, including but not limited to. water. floods. wind. storm. tornado. earthquake. or fire. or due to damage caused by extraordinary impact events, such as dropping, crushing, demolition or other extraordinary damage:

**ELEMENT APPLIANCE LIMITED WARRANTY (CONT.)

**

(e) commercial use of the Product. or use of the Product for anything other than single-family household
or residential use: or (f) modification of the Product or any part of the Product.
This Warranty is made to the Original Purchaser only and does not cover Products sold AS IS or WITH ALL FAULTS. The Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. This Warranty is valid only in the United States, and only applies to Product if it was purchased and serviced in the United States. The addition of equipment or features to the Product that are not manufactured or recommended by Element could affect the intended function of the Product, and therefore may void the Warranty. Furthermore, the exposure of the Product to chemicals, heat, cold, humidity or other elements can affect the Product components, and therefore, the Warranty does not cover discoloration, fading, cosmetic changes, rust, or any damages or failure related to any such items. The Warranty is contingent upon the proper use, maintenance, and care of the Product. The Warranty may be void if the Product has been used in a manner contradictory to, or in violation of, the terms of the user’s manual, warnings, or instructions accompanying the Product.
THIS WARRANTY IS MADE IN LIEU OF AND SUPERSEDES ALL OTHER WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR GENERAL USE, WHETHER EXPRESS. IMPLIED, COLLATERAL, STATUTORY, OR PROVIDED BY COMMON LAW, THE UNIFORM COMMERCIAL CODE, OR OTHERWISE. ELEMENT FURTHER DISCLAIMS ALL WARRANTIES AFTER THE END OF THE WARRANTY TERM DEFINED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY OTHER PERSON, FIRM, OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON ELEMENT REPAIR. REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE, AT ELEMENT’S SOLE DISCRETION, ARE THE EXCLUSIVE REMEDIES OF THE CUSTOMER.
ELEMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT. THESE INCLUDE, BUT ARE NOT LIMITED TO, ANY DAMAGES IN THE FORM OF LOST PROFITS, LOSS OF USE, LEGAL FEES, ECONOMIC LOSS, PERSONAL INJURIES, OR ANY OTHER DAMAGES CAUSED BY CIRCUMSTANCES BEYOND THE CONTROL OF THE ELEMENT. NOTWITHSTANDING THE FOREGOING, ELEMENT’S AGGREGATE LIABILITY TO ANY CUSTOMER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CUSTOMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERRABLE. NO PERSON IS AUTHORIZED TO ALTER, EXTEND, OR WAIVE THIS WARRANTY OR ANY OF ITS TERMS OR CONDITIONS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on warranties, so the above limitations or exclusions may not apply to you. This Warranty gives you specific rights, and you may have other rights. which vary from state to state. The exclusions and limitations to the Warranty apply to the maximum extent permitted by law and unless restricted or prohibited by law. Where any term of this Warranty is prohibited by applicable law, it shall be null and void, but the remainder of this Warranty shall remain in effect.
PLEASE CONTACT THE RETAILER FROM WHOM YOU PURCHASED THE PRODUCT FOR CUSTOMER SERVICE OR TO CONFIRM PROCEDURES FOR WARRANTY SERVICE.
In the event you wish to contact Element, please direct all correspondence to:
Element Appliance Company, LLC
appliance@elementelectronics.com
833-250-6588
https://elementelectronics.com/appliances

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