element ERT21CSCW Top Freezer Refrigerator User Manual

June 1, 2024
Element

element ERT21CSCW Top Freezer Refrigerator

element-ERT21CSCW-Top-Freezer-Refrigerator-PRODUCT

Product Information

Specifications

  • Model: ERT21CSCW / ERT21CSCB / ERT21CSCS
  • Capacity: 20.5 cu.ft.
  • Type: Top Freezer Refrigerator

FAQ

  • Q: Can this refrigerator be used for commercial purposes?
    • A: No, this refrigerator is intended for household and similar applications only. Using it commercially may void the warranty and pose safety risks.
  • Q: What should I do if I notice transport damage on the device?
    • A: Do not connect a damaged device under any circumstances. Contact the supplier immediately for further assistance.

Before using your new product, read these instructions to prevent any damage.

SAFETY INSTRUCTIONS

Intended Use

Before switching on the appliance for the first time read the following safety hints!
This appliance is intended to be used in household and similar applications such
houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non- retail applications.
If the appliance is used commercially or for purposes other than cooling food, please note that the manufacturer cannot accept any liability for any damage.

Explanation of symbols

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-1

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

WARNING: Risk of fire / Flammable material

  • DANGER Risk of fire or explosion.Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant tubing.
  • DANGER Risk of fire or explosion.Flammable refrigerant used. To be repaired only by trained service personnel. Use only manufacturer authorized service parts. Any repair equipment used must be designed for flammable refrigerants. Follow all manufacturer repair instructions. Do not puncture refrigerant tubing.

CAUTION

  • CAUTION Risk of fire or explosion. Dispose of refrigerator properly in accordance with the applicable federal or local regulations. Flammable refrigerant used.
  • CAUTION: Risk of fire or explosion due to puncture of refrigerant tubing.
  • Follow handling instructions carefully. Flammable refrigerant used.

WARNING: General Safety

  • Install in accordance with the manufacturer’s instructions.
  • This product should not be recessed or built in an enclosed cabinet. It is designed for freestanding installation only.
  • WARNING:  Keep ventilation openings, in the product, clear of obstruction.
  • Do not install near any heat sources, such as radiators, heat registers, stoves, other cooking appliances or in direct sunlight.
  • Do not store or use gasoline or any flammable liquids inside or in the vicinity of this refrigerator.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Do not damage the refrigerator circuit.

WARNING: Electrical Safety

Incorrect electrical installation or excessive mains voltage can lead to electric shocks!

  • Only connect your fridge-freezer to a properly installed earthed socket if the label*.
  • Do not use extension cords or ungrounded (two-pin) adapters.
  • Make sure that all electrical cables outside the appliance are protected from damage (e.g. by animals or sharp edges).
  • Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance.
  • Improper power supply may result in fire or electric shocks.
  • Avoid electrical overload. Disconnect the mains plug from the mains socket before carrying out care, maintenance and repair work on the unit.
  • Switch off the unit and disconnect the mains plug from the mains socket when you are not using the unit.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • If the products are equipped with LEDs, do not remove the lighting cover and LED yourself. Any replacement or maintenance of the LED lights is intended to be made by the manufacturer, its service agent or similar qualified person.

This product is not recommended for use with sockets or main switch with the A/GFCI function, otherwise it may cause false tripping

  1. It’s not pose a safety risk when tripped.
  2. If tripping persists, it is recommended to replace the sockets or main switch without a/gfci function.

WARNING: Child Safety

  • Children should be supervised to ensure that they do not play with the appliance.
  • Destroy carton, plastic bags, and any exterior wrapping material immediately after the product is unpacked.
  • Children should never use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers, and can quickly cause suffocation.
  • Remove all staples from the carton. Staples can cause severe cuts, and destroy finishes if they come in contact with other appliances or furniture.
  • Risk of child entrapment. Before you throw away your old refrigerator or freezer:
  • Take off the doors.
  • Leave the shelves in place so that children may not easily climb inside.

CAUTION: Risk of Injury and Damage!

  • Never put frozen food in your mouth immediately after taking it out of the freezer.
  • Avoid prolonged skin contact with frozen food, ice and the pipes in the freezer compartment.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Do not place flammable products near the product.
  • Do not store beer, drinks or other liquids in bottles or tightly closed containers in the freezer compartment!

WARNING:  State of California Proposition 65 Warnings:

WARNING: This product can expose you to chemicals including styrene, which is known to the State of California to cause cancer and Bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

CAUTION: To avoid food contamination, following the instructions below:

  • Opening the door for long periods can cause a significant increase of the temperature in the appliance.
  • Regularly clean surfaces that can come in contact with food and accessible drainage systems.
  • Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days. (Note1)(*)
  • WARNING: Fill with potable water only.*)
  • WARNING: Connect to potable water supply onlv. (Suitable for ice making machine)(*)

ATTENTION

  • *():** This feature varies depending on the model purchased. Please confirm whether it is applicable according to your product.

Before the First Use

  • The packaging must be undamaged. Check the device for transport damage.
  • Do not connect a damaged device under any circumstances. In case of damage, please contact the supplier.

Remove transport cover

  • The unit and parts of the interior are protected for transport. You can remove all adhesive tapes on the right and left side of the device door as well as any adhesive residues with cleaning solvent. Remove all adhesive tapes and packaging parts from the interior of the device as well.
  • After transport, the device should stand for 12 hours to allow the coolant to collect in the compressor. Non-observance could damage the compressor and thus lead to failure of the device.

CAUTION: Risk of Damage!

Set up device

  • The ambient temperature affects the power consumption and proper functioning of the device. Therefore, the device should be placed in a well- ventilated and dry room with an ambient temperature corresponding to the climate class for which the device is designed.
  • Do not place the device outdoors (e.g. balcony, terrace, garden shed, etc.).

Do not use sharp knives or pointed objects when opening the device.
Please observe the notes when setting up: “Tips for energy saving”

Remove the doors

  • If the unit does not fit through the apartment door, the unit doors can be unscrewed.

ATTENTION

  • The unscrewing of the unit doors may only be carried out by the customer service.

CAUTION: Notes for Cleaning

Disconnect the appliance from the power supply before cleaning.

  • Dust behind the product and on the floor must be cleaned to improve the cooling effect and energy saving.
  • Check the door gasket regularly to make sure there is no debris. Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
  • The interior of the product should be cleaned regularly to avoid odors.
  • Turn the power off before cleaning the interior; remove all foods, drinks, shelves, drawers, etc.
  • Use a soft cloth or sponge to clean the inside of the refrigerator, with two tablespoons of baking soda and a quart of warm water. Then, rinse with water and wipe clean. After cleaning, open the door and let it dry naturally before turning on the power.
  • For areas that are difficult to clean inside the refrigerator (such as narrow places. gaps or corners), we recommend to wipe them regularly with a soft rag, soft brush, etc. and when necessary, with some tools (such as thin sticks) to ensure no contaminants or bacteria accumulates in these areas.
  • Do not use soap, detergent, scrub powder, spray cleaner, etc., as these may cause odors inside the product or contaminate food.
  • Clean the door tray, shelves and drawers with a soft cloth dampened with soapy water or diluted detergent. Dry with a soft cloth or dry naturally.
  • Wipe the outer surface with a soft cloth dampened with soapy water, detergent, etc., and then wipe dry.
  • Do not use hard brushes, scouring pads, wire brushes, abrasives (such as toothpaste), organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items, which may damage the fridge surface and interior. Boiling water and organic solvents such as benzene may deform or damage plastic parts.
  • Do not rinse directly with water or other liquids during cleaning to avoid short circuit or affect electrical insulation after immersion.

SPECIFICATIONS

  • Product model: ERT21CS**
  • Total Storage Volume: 20.5 cu.ft.
  • Rated Voltage: 115V~/60Hz
  • Rated Current: 2A
  • Overall Dimension (H x W x D): 1692mm x 755mm x 830mm
    • 66.6″x 29.7″x 32.7″

PRODUCT OVERVIEW

Names of Components

Display panel on the side

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-2

  1. Freezer glass shelf
  2. Display control
  3. Refrigerator shelf
  4. Fruits and vegetables box
  5. Freezer door tray
  6. Storage box
  7. Refrigerator door tray

ATTENTION

  • The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.
  • When the refrigerator is powered on for the initial time, storing too much food may adversely affect the cooling effect of the refrigerator.
  • Do not block the air outlet during food storage, which may adversely affect the cooling effect.
  • If the temperature in fridge compartment is cold, please adjust the switcher to the weaker position.If the temperature in fridge compartment is not cold enough, please adjust the switcher to the strong position.

PRODUCT INSTALLATION

Installation Instruction

Finding a suitable location

  • This refrigerator is designed to be free standing only, and should not be recessed or built-in.
  • The refrigerator should be placed in a well-ventilated indoor place; the ground should be flat and sturdy.
  • Keep away from heat and avoid direct sunlight. Do not place the refrigerator in moist or watery places to prevent rust or reduction of insulating effect.

Dimensions and Clearances

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-3

  • Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 100 mm of clearance from each adjacent wall when installing the appliance.

Providing a proper power supply

  • Check your local power source. This refrigerator requires a AC115 V, 60 Hz power supply.
  • Use a receptacle that accepts the grounding prong. The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this refrigerator.

CAUTION

  • The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
  • Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
Start to Use
  • The refrigerator should sit for half an hour before connecting power when it is firstly started.
  • The refrigerator should fun for 2 to 3 hours before loading fresh or frozen food. Due to high ambient temperatures in the summer, the refrigerator should run for more than 4 hours in advance.

Space requirement diagram (when the door is open and when the door is closed)

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-4

Width| Overall Height| Depth| Depth Only Cabinet| Width doors open 135o| Depth doors open 135o
---|---|---|---|---|---
A| B| C| C1| D| E
755mm / 29.7″| 1692mm / 66.6″| 830mm / 32.7″| 734mm / 28.9″| 1275mm / 50.2″| 1395mm / 54.9″

Notice: All dimensions in mm & inches

Door Right – Left Change
  • Based on the location where you plan to use your refrigerator, you may find it more convenient to reverse the position of the door.

CAUTION

_ CAUTION: _To avoid injury to yourself or your property, we recommend that someone assist you during the door reversal process.

Preparing to reverse the door position

You will need: A standard screwdriver, a Phillips screwdriver, and the included Allen wrench.

  • Make sure that your refrigerator is unplugged and empty.
  • Have someone available to assist you in the process.
  • Keep all of the parts you remove to reuse them later.

Parts included with the hinge kit:

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-5

Parts already mounted on the door (as shipped):

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-6

Steps:

  1. Unplug your refrigerator and remove all food from the doors and shelves.
  2. Remove the cover plate and the top hinge cover, then unscrew and remove the top hinge. Keep the screws to reuse.element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-7
  3. When the user removes the top hinge cover, note that the hinge cover cannot be directly removed. There is a sensor wiring harness connected to the box on the inside side of the hinge cover, it needs to be slowly dismantled, and then taken out of the sensor wiring harness from the inside of the hinge cover. Finally, attach the cover back on.
    • ATTENTION: Images show a refrigerator that opens on the left side. Your refrigerator may open on the right side.
    • When you remove the cover plate, be careful not to damage the ambient temperature sensor located under the plate. Remove it from the cover pin and leave it in position.
  4. Lift the freezer door up and away from your refrigerator.
  5. Unscrew the three screws holding the center hinge, remove the hinge, then lift the refrigerator door up and away from your refrigerator. Save the screws to reuse and store the hinge in a safe place in case you need to reverse the door position again.element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-8
  6. Remove the adjusting foot and screw installed on the bottom hinge before removing the bottom hinge.
  7. Unscrew the hinge pin from the bottom hinge and reattach it to the other hole in the hinge pin. Then, secure the bottom hinge to the opposite side of the refrigerator using the screws you removed previously. Remove the hole caps and plastic bushings from the top of the freezer and refrigerator doors. Save them for the next step.
  8. Insert the hole caps and plastic bushings into the opposite sides (from where you removed them) of the freezer and refrigerator doors.element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-9
  9. Remove the door block from the bottom of the refrigerator door and attach it to the other side.
  10. Attach the upper door self-locking block and the door-open stopper to the side of the freezer door where the hinge will be. Use the parts from the hinge kit.element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-10
  11. Remove the old upper door self-locking block and the door-open stopper (do not remove the parts attached in step 10). Store in a safe place in case you need to reverse the door position again.
  12. Attach the refrigerator door to the bottom hinge, then attach the center hinge to the refrigerator. Use the center hinge from the hinge kit (not the piece removed in step 4).element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-11..
  13. Put the freezer door onto the center hinge, then attach the top hinge (from the hinge kit) to the top of refrigerator. Cover the hinge with the top hinge cover (from the hinge kit) and cover the screw holes on the top with the cover plate you previously removed.element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-12
  14. Add covers to the screw holes and hinge pivot.

Leveling Feet

  • To avoid vibration, the unit must be leveled.
  • If required, adjust the leveling screws to compensate for the uneven floor.
  • The front should be slightly higher than the rear to aid in door closing.
  • Leveling screws can be turned easily by tipping the cabinet slightly.
  • Turn the leveling screws counterclockwise to raise the unit, clockwise to lower it.

Moving the Appliance

  1. Remove all food from inside the refrigerator.
  2. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
  3. Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance.
  4. Carefully, move the refrigerator with more than two people. When transporting the refrigerator over a long distance, keep the appliance upright.
  5. After installing the refrigerator, connect the power plug into a socket outlet to switch on the refrigerator.

ATTENTION

Precautions before operation:

  • Before making changes the refrigerator must be disconnected from power.
  • precautions should be taken to prevent any personal injury.

Changing the Light

  • Any replacement or maintenance of the LED lights is intended to be made by the manufacturer, its service agent or similar qualified person.

Connecting the Appliance

  • After installing the refrigerator, connect the power plug into a socket outlet.

ATTENTION

  • After connecting the power supply cord (or plug) to the outlet, wait 2 or 3 hours before you put food into the appliance.
  • If you add food before the appliance has cooled completely, your food may spoil.

Installing an Optional Ice Maker

  • Ice maker type:
    • This refrigerator is compatible with Element brand ice maker EAIMM19.
  • Ice maker installation:
    • If the refrigerator can be installed with an ice maker, please refer to the ice maker installation instructions provided separately for the installation method of the ice maker. The ice maker is installed by the customer.

Tips for Energy Saving

  • Do not place the appliance near cookers, radiators or other heat sources. If the ambient temperature is high, the compressor will run more frequently and for longer, resulting in increased energy consumption.
  • Ensure that there is sufficient ventilation at the base of the appliance, on the sides of the appliance and at the back of the appliance. Never cover ventilation openings.
  • See the spacing dimensions in the chapter “Installation”.
  • The arrangement of drawers, shelves and racks as shown in the illustration offers the most efficient use of energy and should be retained as far as possible. All drawers and shelves should remain in the appliance to keep the temperature stable and save energy.
  • To obtain a larger storage space (e.g. for large refrigerated/frozen goods), the middle drawers can be removed. The top and bottom drawers and shelves should be removed last it necessary.
  • An evenly filled refrigerator/freezer compartment contributes to optimal energy use. Therefore, avoid empty or half-empty compartments.
  • Allow warm food to cool before placing it in the refrigerator/freezer. Food that has already cooled down increases energy efficiency.
  • Allow frozen food to defrost in the refrigerator. The coldness of the frozen food reduces the energy consumption in the refrigerator compartment and thus increases the energy efficiency.
  • Open the door only as briefly as necessary to minimize cold loss. Opening the door briefly and closing it properly reduces energy consumption.
  • The door seals of your refrigerator must be perfectly intact so that the doors close properly and energy consumption is not increased unnecessarily.

OPERATION INSTRUCTIONS

Control Panel

Display panel on the side

Key

  • A: Setting Button

Display

  • When power is first turned on, the indicator light is off and the refrigeration temperature can be adjusted.

ATTENTION

  • The actual control panel may differ from model to model.

Operating Instructions

Refrigerator and Freezer setting

  • Press and hold the temperature setting button for 3 seconds, when the freezer compartment indicator light is on, the freezer temperature can be adjusted.
  • Press and hold the temperature setting button again for 3 seconds to switch to the refrigeration compartment.
  • Each time the temperature setting button A is pressed once,the temperature setting changes one time.
  • After the temperature setting has been completed, the refrigerator will run according to the set value after 15s. the order is as follows:

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-18

Note

  • The temperature of each gear is within 35°Fof the set temperature, and the actual situation is slightly different according to the load situation.

Fault indication

  • The following warnings appearing on the display indicate corresponding faults of the refrigerator. Though the refrigerator may still have refrigerator and freezing function with the following faults, the user should contact maintenance specialist for maintenance, so as to ensure normal use of the refrigerator.
Fault Code Fault Description
LED1/LED2 flashing Refrigerator temperature sensor faults
LED1/LED3 flashing Freezing frost sensor faults
LED1/LED4 flashing Ambient temperature sensor faults
LED2/LED4 flashing Freezer temperature sensor faults

Shelf humidity control

element-ERT21CSCW-Top-Freezer-Refrigerator-FIG-19

  • The movement of the paddle to the middle is wet, and the movement of the paddle to both sides is dry.
  1. Display fault code in the event of a failure (Loop display); display the set gear of the refrigeration room in the event of trouble-free.
  2. Under normal circumstances, the current set gear is displayed, and when a “fault code visible” class failure occurs, the fault code is displayed.
Tips on Storing Food

Freezer compartment

  • The freezer is designated for the storage of food frozen at very low temperature, long-term storage of frozen food, and for the production of ice.
  • Only use the shelves in the door of the freezer to store frozen food, not for storing hot food designated for freezing.
  • Do not put fresh and frozen food next to each other. The frozen food may thaw.
  • When freezing fresh food (such as meat, fish or chopped meat), cut them into parts that can be used at the same time.
  • Storing frozen food: instructions are usually stated on the packages, which must be followed. If there is no information on the packaging, food should not be stored for longer than three months from the date of purchase.
  • When purchasing frozen food, make sure that it was frozen at a suitable temperature and that the packaging is not damaged.
  • Frozen food should be kept in suitable packages to retain the quality and should be returned to the freezer compartment as soon as possible.
  • If a package of frozen food shows moisture or abnormal bulging, it is probable that it was stored at the wrong temperature and the content is spoiled.
  • The storage period for frozen food depends on the room temperature, the thermostat setting, the frequency of opening the door of the freezer, the type of food and the time of transporting the product from the shop to the household.
  • Always follow the instructions printed on the packaging and never exceed the maximum storage time stated on the package.

Refrigerating compartment

  • To reduce moisture and subsequent ice build-up, never put liquid into the refrigerator in unsealed containers. Frost tends to concentrate in the coolest parts of the evaporator. Storing uncovered liquids results in a more frequent need for defrosting.
  • Never put warm foods in the refrigerator. These should first cool down at room temperature and then be placed so as to ensure adequate air circulation in the refrigerator.
  • Foods or food containers should not touch the back wall of the refrigerator because they could freeze to the wall. Do not keep regularly opening the door of the refrigerator.
  • Meat and clean fish (packed in a package or plastic foil) can be placed in the refrigerator, which can be used in 1-2 days.
  • Fruit and vegetables without packaging can be placed in the part designated for fresh fruit and vegetables.

ATTENTION

  • The optimal temperature setting of each compartment depends on the ambient temperature.
  • Above optimal temperature is based on the ambient temperature of 77 °F.

CLEANING AND MAINTENANCE

Defrosting

  • The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function. Frost formed due to change of season or temperature may also be manually removed by disconnection of the appliance from power supply or by wiping with a dry towel.

Cleaning Door Trays

  • According to the direction arrow in the figure below, use both hands to squeeze the tray, and push it upward, then you can take it out.
  • After taking the tray out and washing it, you can adjust its installing height according to your requirement.

Cleaning Glass Shelves

  • As the innermost part of the refrigerator liner where contacting the shelves has a backstop, raise the shelves upward, then you can be able to take it out.
  • Adjust or clean the shelves according to your requirement.

Cleaning the Vegetable Drawer

  1. Remove the contents of the drawer. Hold the handle of the vegetable drawer and pull it out completely until it stops.
  2. Lift the vegetable drawer up and remove it by pulling it out.

ATTENTION

Soft towels or sponge dipped in water and non-corrosive neutral detergents are suggested for cleaning. The freezer of shall be finally cleaned with clean water and dry cloth. Open the door for natural drying before the power is turned on. Do not use hard brushes, clean steel balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items clean refrigerator considering that this may damage the fridge surface and interior.

Stop Using

Power failure:

  • In case of power failure, even if it is in summer, food inside the refrigerator can be kept for several hours.
  • During the power failure, the times of door opening should be reduced, and no more fresh food should be put into the appliance.

Long-time nonuse:

  • The refrigerator should be unplugged and then cleaned; then the doors are left oper to prevent odor.

Moving:

Before the refrigerator is moved, take all objects out, fix the glass partitions, vegetable holder, freezing chamber drawers and etc. with tape, and tighten the leveling feet; close the doors and seal them with tape. During moving, the appliance should not be laid upside down or horizontally, or be vibrated; the inclination during movement should be no more than 45°.

ATTENTION

  • The appliance should run continuously once it is started. Generally, the operation of the appliance should not be interrupted; otherwise the service life may be impaired.
  • Food can be preserved for a couple of hours even in summer in case of power failure; it is recommended to reduce the frequency of opening door.

TROUBLESHOOTING

The following simple issues can be handled by the user. Please call the after- sale service department if the issues are not solved.

Problem Possible reason
Failed operation • Check whether the appliance is connected to power or

whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits have tripped
Odor| • Odorous foods should be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation of the compressor| • Long operation of the refrigerator is normal in summer
• When the ambient temperature is high it is not suggestible having too much food in the appliance at the same time
• Food should cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit| • Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged
• Have the light replaced by a specialist
Door can not be properly closed| • The door is stuck by food packages
• The refrigerator is tilted
Loud noises| • Check whether the floor is level and whether the refrigerator is placed stably
• Check whether accessories are placed at proper locations
Door seal fails to be tight| • Remove foreign matters on the door seal
---|---
• Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows

| • There is too much food in the chamber or food stored contains too much water,resulting in heavy defrosting
• The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting
Hot housing| • Heat dissipation of the built-in condenser via the housing, which is normal when housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the compressor is shut down, provide sound ventilation to facilitate heat dissipation
Surface condensation| • Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Just wipe the condensate with a clean towel
Abnormal noise| • Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal
• Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal

DISPOSAL AND RECYCLING

Important Instructions for Environment

Compliance with the WEEE Directive and Disposing of the Waster Product: This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

  • The product you have purchased complies with EU RoHS Directive (2011/65/EU).
  • It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

WARRANTY

Element Appliance Limited Warranty

(the “Products” or “Product” when referencing a singular product herein)

This Product (including any accessories included in the original packaging) as supplied and distributed in new condition, is warranted by Element Appliance Company, LLC (“Element”) to the original customer who purchases the Product from an authorized Element retailer (the “Original Customer” or “you”) against defects in material and workmanship under proper use, maintenance, and care according to the owner’s manual, warnings, and instructions accompanying the Product (“Warranty”) as follows:

PLEASE NOTE:  Proof of purchase evidencing the date of purchase by the Original Purchaser from an authorized Element retailer (“Valid Proof of Purchase”) is required for all Warranty service. The express Warranty set forth herein is subject to all terms and conditions set forth below.

WARRANTY SERVICE:

ONE-YEAR WARRANTY: Except as provided in subpart 1.B below, for a period of one (1) year from the date of purchase by the Original Customer (the “Warranty Period”), if the parts or components covered by this Warranty are determined by Element or Element’s authorized service provider to be defective in material or workmanship, Element will, at its sole and absolute discretion and option: (i) repair the defective part or component at no charge to the Original Customer, (ii) replace the defective Product with a new Product of similar or better quality, at no charge to the Original Customer, or (iii) refund the documented purchase price paid by the Original Customer (excluding tax) to the Original Customer upon return of the defective Product as directed by Element. After the Warranty Period expires, the Original Customer must pay for all parts, components, shipping and handling, labor, and replacement costs associated with the Product or any part or component thereof, regardless of any defects in the Product or any part or component thereof.

LIMITED EXTENDED WARRANTY THROUGH PRODUCT REGISTRATION: If and only if the Original Customer registers the Product at www.elementelectronics.com within ninety (90) days of the date of purchase by the Original Customer, then the Warranty Period discussed in subpart 1.A. above shall be extended an additional one (1) year to a new Warranty Period equaling two (2) years from the date of purchase by the Original Customer. If the Product is not registered as provided for in this subpart 1.B, then the standard one-year Warranty Period set forth in subpart 1.A shall apply.

TIMING AND PROCEDURE: Before Warranty service can commence, the Original Customer must contact either (i) the retailer from whom the Original Customer purchased the Product, or (ii) Element directly, in either case for problem determination and service procedures. Valid Proof of Purchase evidencing that the Product is within the Warranty Period MUST be presented by Original Customer in order to obtain the requested Warranty service. Please have your model and serial number available, along with your date of purchase of the Product. To remain eligible for Warranty service, Original Customer may not return the Product or any part or component thereof to the retailer or Element without Element’s prior written consent.

EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE

The Warranty covers manufacturing defects in materials and workmanship of the Product encountered in the normal, non-commercial use of the Product, and does not cover (a) damages or malfunctions resulting from improper or unreasonable use or maintenance, abuse, negligence, failure to follow instructions contained in any written materials that accompany the Product, deterioration by reason of excess moisture, corrosive atmosphere, lightning, power surges, connections to improper voltage supply, unauthorized alteration, or other external causes such as extremes in temperature or humidity, modifications, scratches or discoloration;

(b) any damage caused by using non-authorized parts or service facilities for repair of Products (however, for avoidance of doubt, using non-authorized parts or service facilities will not, in and of itself, void the Warranty); (c) transportation, shipping, delivery, pickup, insurance, installation, or set-up costs; (d) ordinary wear and tear, cosmetic damage, or damage due to acts of nature, including but not limited to, water, floods, wind, storm, tornado, earthquake, or fire, or due to damage caused by extraordinary impact events, such as dropping, crushing, demolition or other extraordinary damage; (e) commercial use of the Product, or use of the Product for anything other than single-family household or residential use; or (f) modification of the Product or any part of the Product.

This Warranty is made to the Original Customer only and does not cover Products sold AS IS or WITH ALL FAULTS. The Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. This Warranty is valid only in the United States, and only applies to Product if it was purchased and serviced in the United States. The addition of equipment or features to the Product that are not manufactured or recommended by Element could affect the intended function of the Product, and therefore may void the Warranty. Furthermore, the exposure of the Product to chemicals, heat, cold, humidity, or other elements can affect the Product components, and therefore, the Warranty does not cover discoloration, fading, cosmetic changes, rust, or any damages or failure related to any such items. The Warranty is contingent upon the proper use, maintenance, and care of the Product. The Warranty may be void if the Product has been used in a manner contradictory to, or in violation of, the terms of the user’s manual, warnings, or instructions accompanying the Product.

THIS WARRANTY IS MADE IN LIEU OF AND SUPERSEDES ALL OTHER WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR GENERAL USE, WHETHER EXPRESS, IMPLIED, COLLATERAL, STATUTORY, OR PROVIDED BY COMMON LAW, THE UNIFORM COMMERCIAL CODE, OR OTHERWISE. ELEMENT FURTHER DISCLAIMS ALL WARRANTIES AFTER THE END OF THE WARRANTY TERM DEFINED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY OTHER PERSON, FIRM, OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON ELEMENT. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE, AT ELEMENT’S SOLE DISCRETION, ARE THE EXCLUSIVE REMEDIES OF THE CUSTOMER.

ELEMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT. THESE INCLUDE, BUT ARE NOT LIMITED TO, ANY DAMAGES IN THE FORM OF LOST PROFITS, LOSS OF USE, LEGAL FEES, ECONOMIC LOSS, PERSONAL INJURIES, OR ANY OTHER DAMAGES CAUSED BY CIRCUMSTANCES BEYOND THE CONTROL OF ELEMENT. NOTWITHSTANDING THE FOREGOING, ELEMENT’S AGGREGATE LIABILITY TO ANY CUSTOMER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CUSTOMER WHO PURCHASED THE PRODUCT, AND IS NOT TRANSFERRABLE. NO PERSON IS AUTHORIZED TO ALTER, EXTEND, OR WAIVE THIS WARRANTY OR ANY OF ITS TERMS OR CONDITIONS.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on warranties, so the above limitations or exclusions may not apply to you. This Warranty gives you specific rights, and you may have other rights, which vary from state to state. The exclusions and limitations to the Warranty apply to the maximum extent permitted by law and unless restricted or prohibited by law. Where any term of this Warranty is prohibited by applicable law, it shall be null and void, but the remainder of this Warranty shall remain in effect.

PLEASE DIRECT ALL CORRESPONDENCE TO:

Element, the Element Logo, and Bring it home are trademarks of Element Brand Holding, LLC.
All other trademarks are the property of their respectiveve owner, who has not sponsored, endorsed, or approved this product. ©2023 Element Appliance Company, LLC. All rights reserved.

Distributed by Element Appliance Company, LLC
Augusta, GA 30909

For service, support and warranty information:

References

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