EDIFIER NeoBuds Pro True Wireless Stereo Earbuds with Active Noise Cancellation User Guide

June 6, 2024
Edifier

NeoBuds Pro
True Wireless Stereo Earbuds with Active Noise Cancellation
Download EDIFIER CONNECT APP from the APP store/Google Play Store
For user safety and compliances, also for the optimum performance,
please carefully read safety instructions and use the product in accordance with them.

 Product description and accessories

Accessories: Ear tips x 7 Paris, Storage bag x1, Charging cable x1

Note:

  • There are different sizes of ear tips attached in the package, please select the suitable ones to wear.
  •  Images are for illustrative purposes only and may differ from the actual product.

Power on/off

  • The earbuds will power on when the case is opened.
  • The earbuds will power off when placed in the case and the case is closed.

Charge

Charge the earbuds

  •  Place the earbuds in the case and close the case for charging.

Charge the charging case

  • Connect the case to the power source with the included charging cable for charging.
  •  When the earbuds are being charged, the indicators will be lit one by one from the center to both sides, and then turn off one by one from both sides to the center in a breathing pattern; after the earbuds are fully charged the indicators turn off.

Battery level indicator on the charging case

  • Open/close the charging case to show the case’s battery level:
  • The red LED indicators are lit from the center to both sides, then extend from the center to both sides. The light strip indicates battery level and will turn off in 3 seconds.

Warning: The rechargeable batteries that provide power for this product must be disposed of properly for recycling.
Do not dispose of batteries in a fire to prevent an explosion.

User guide

Bluetooth connection

  • Place the earbuds in the case, press and hold the button on the case for around 3 seconds to enter Bluetooth pairing, and the indicators on the case will be lit one by one  from left to right in a circulating pattern;
  • Set the mobile phone to search for and connect to “EDIFIER NeoBuds Pro”, after pairing is successful, all the indicators will simultaneously flash red twice and then turn off.

TWS pairing of the left and right earbuds & clear pairing records 
Place the earbuds in the case, triple-click the button on the case to enter the TWS pairing of the left and right m earbuds and to clear pairing records and the indicators on the case will be lit one by one from both sides to the center in a circulating pattern; After the TWS pairing is done, the earbuds will auto-enter Bluetooth pairing state,] and the indicators on the case will be lit one by one from left to right in a circulating pattern until the pairing is successful.
Note:
For initial use, set the mobile phone to search for and connect to the corresponding Bluetooth pairing name when the indicators flash from left to right; For subsequent use, the earbuds will automatically connect to the mobile phone used last time.

User guide

Functional operation

| Accept/end a call: double click the left or right earbud
---|---
| Mode switch: double click the left earbud
| Game mode on/off: triple-click the left earbud
| Pause/Play: double click the right earbud
| Next track: triple-click the right earbud

Note:

  • Mode switch: It is the high noise cancellation mode & ambient sound mode by default when both earbuds are used. The users can select the low noise cancellation mode & ambient sound mode or the standard mode &  the ambient sound mode through the EDIFIER CONNECT APP; It will auto-enable the standard mode & ambient sound mode when only one earbud is used.
  • The users can customize buttons function through the EDIFIER CONNECT APP.
  • For the need of technical improvement and system upgrade, the information contained herein may be subject to change from time to time without prior notice.

Tapping

Operating method: Tap! Tap! Tap!
The right method to tap: The users cannot “touch” but can “tap” the earbuds!
Please tap within the effective tapping area with a fingertip as shown in the picture below.
The users can also adjust the tapping sensitivity through the EDIFIER CONNECT APP.

FAQs

When charging the charging case, the indicator is off.

  • Please ensure the charging case is correctly connected with the power source.

No sound

  • Check if the earbuds are operating.
  •  Check if the earbuds’ volume is at an appropriate level.
  • Check if the earbuds are correctly connected to the mobile phone.
  • Check if the earbuds are operating within a normal working range.

The call quality of the earbuds is not good.

  • Check if the mobile phone is in an area with a strong signal.
  •  Please ensure the earbuds are within an effective distance (10m) and no obstacle between the earbuds and mobile m phone.

When playing music, cannot control pause/play/next track via the earbuds.

  • Please ensure the paired device support AVRCP (Audio/Video Remote Control Profile) profile.

The tapping function is too sensitive or not sensitive.

  •  Please ensure you are tapping within the effective area with moderate intensity or at an appropriate angle. You can also adjust to the desired tapping sensitivity through the EDIFIER CONNECT APP.

After one earbud alone is connected to another mobile phone, there is no sound from the other earbud when used again.

  •  When one earbud alone is connected to another mobile phone, the interconnection between the left and right earbuds may have been disconnected. To restore the two earbuds mode, double click the button on the case to resume interconnection between the left and right earbuds. Then try again.

There is a delay problem when playing games.

  •  Please triple-click the left earbud to switch to game mode and then start playing the game..

Maintenance

  • If it is not used for long periods of time, please charge the product with a lithium battery every three months.
  • Keep the product away from humid places to avoid affecting the internal circuit. Do not use the product during intense exercise or with much sweat to prevent sweat from dropping into the product to make damage.
  • Do not put the product in places exposed to the sun or with high temperatures. The high temperature will shorten the service life of electronic components, damage batteries, and make plastic components deformed.
  •  Do not put the product in cold places to avoid damaging the internal circuit board.
  • Do not dismantle the product. Non-professional personnel may damage the product.
  • Do not drop, strongly vibrate, strike the product with a hard object to avoid damaging the internal circuit.
  • Do not use drastic chemicals or cleaner to clean the product.
  •  Do not use sharp objects to scratch the product surface to avoid damaging the shell and affecting the facade.

FCC statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,  including interference that may cause undesired operation.
IC statement: CAN ICES-3(B)/NMB-3(B).

FCC ID: Z9G-EDF143
IC: 10004A-EDF143

Declaration for EU
Frequency Band: 2.402GHz ~ 2.480GHz
RF Power Output: ≤20 dBm (EIRP)
There is no restriction of use.

FCC Statement
This device complies eth part 15 of the FCC Rules_ Operation is subject to the following No conditions: This device may not cause harmful interference, and 121 this device must accept any interference received, including interference that may cause undesired operation Any Changes or modifications not expressly approved by the party responsible for the compliance, could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the knits for a Class B digital device, pursuant to part 15 of the FCC Rules. These knits are designed to provide reasonable protector) against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver,
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure knits set forth for an uncontrolled every time
IC Caution
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure users can obtain Canadian information on RF exposure and compliance. This device contains license-exempt transmitteristfreceiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  1.  This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Model: EDF200051
Edifier International Limited
P.O. Box 6264
General Post Office
Hong Kong
www.edifier.com
2021 Edifier International Limited. All rights reserved.
Printed in China

NOTICE:
For the need of technical improvement and system upgrade, the information contained herein may be subject to change from time to time without prior notice.
Products of EDIFIER will be customized for different applications. Pictures and illustrations show this manual may be slightly different from the actual product. If any difference is found, the actual product prevails.

References

Read User Manual Online (PDF format)

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