Cylinda TT251D 5 kg Top-Loading Washing Machine User Manual

: June 6, 2024
: Cylinda

Table of Contents

Cylinda TT251D 5 kg Top-Loading Washing Machine
SAFETY INSTRUCTIONS
PRODUCT DESCRIPTION
- DETERGENT DISPENSER
TECHNICAL DATA FOR WATER CONNECTION
CONTROL PANEL
PROGRAMMES
- COTTON
- JEANS
- SYNTHETICS
- DELICATES
- RAPID 15′
- WOOL/HANDWASH
- 20°C
- ECO 40-60
- RINSE & SPIN
- SPIN
- DRAIN
OPTIONS
FUNCTIONS
PROGRAMME CHART
HOW TO USE THE APPLIANCE
CLEANING & MAINTENANCE
TROUBLESHOOTING
- DESCRIPTION OF FAILURE INDICATORS
- TRANSPORT AND HANDLING
AFTER-SALES SERVICE
Installation Guide
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Cylinda TT251D 5 kg Top-Loading Washing Machine

SAFETY INSTRUCTIONS

Before using the appliance, read these safety instructions. Keep them nearby for future reference.
These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these safety instructions, for inappropriate use of the appliance or incorrect setting of controls.

Very young children (0-3 years) should be kept away from the appliance. Young children (3-8 years) should be kept away from the appliance unless continuously supervised. Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision. Do not attempt to force the lid open.

PERMITTED USE

CAUTION: The appliance is not intended to be operated by means of an external switching device, such as a timer, or separate remote controlled system.
This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments: areas for communal use in blocks of flats or in launderettes.
Do not load the machine above the maximum capacity (kg of dry cloth) indicated in the program table.
This appliance is not for professional use. Do not use the appliance outdoors.
Do not use any solvents (e.g. turpentine, benzene), detergents containing solvents, scouring powder, glass or general purpose cleaners, or flammable fluids; do not machine wash fabrics that have been treated with solvents or flammable liquids.

INSTALLATION

The appliance must be handled and installed by two or more persons – risk of injury. Use protective gloves to unpack and install – risk of cuts.
Move the appliance without lifting it by the worktop or top lid.
Installation, including water supply (if any) and electrical connections and repairs must be carried out by a qualified technician. Do not repair or replace any part of the appliance unless specifically stated in the user manual. Keep children away from the installation site. After unpacking the appliance, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest After-sales Service. Once installed, packaging waste (plastic, Styrofoam parts etc.) must be stored out of reach of children – risk of suffocation. The appliance must be disconnected from the power supply before any installation operation – risk of electric shock. During installation, make sure the appliance does not damage the power cable – risk of fire or electric shock. Only activate the appliance when the installation has been completed.
Do not install your appliance where it may be exposed to extreme conditions, such as: poor ventilation, temperatures below 5°C or above 35°C.
When installing the appliance make sure that the four feet are stable and resting on the floor, adjusting them as required, and check that the appliance is perfectly to level using a spirit level.
If the appliance is being installed on wood or “floating” floors (certain parquet and laminate materials), secure a 60 x 60 x 3 cm (at least) sheet of plywood to the floor then place the appliance on top of this.
Connect the water inlet hose(s) to the water supply in accordance with the regulations of your local water company.
For cold fill only models: do not connect to the hot water supply.
For models with hot fill: the hot water inlet temperature must not exceed 60°C.
The washing machine is fitted with transport screws and a transport bracket to prevent damage during transport. Before using the washing machine you must remove the transport bracket (see “Installation guide”). After the removal, cover the openings with the 2 enclosed caps. Remove the bottom protection by tilting and turning the washing machine on one rear bottom corner. Make sure that the plastic part of the bottom protection (if available on the model) remains in the packing and not in the machine bottom. This is important, as otherwise the plastic part could damage the washing machine during operation.
After installation of the device, wait a few hours before starting it so that it acclimates to the environmental conditions of the room.
Make sure that the ventilation openings in the base of your washing machine (if available on your model) are not obstructed by a carpet or other material.
Use only new hoses to connect the appliance to the water supply. The old hose- sets should not be reused.
The supply water pressure must be in the 0.1-1 MPa range.
Do not repair or replace any part of the appliance unless specifically stated in the user manual. Use only authorized After-sales Service. Self or non- professional repair may lead to dangerous incident resulting in live or health threatening and/or significant property damage.
The spare parts for the household machine will be available for 10 years after placing the last unit on the market as dictated by the European Ecodesign regulation.

ELECTRICAL WARNINGS

It must be possible to disconnect the appliance from the power supply by unplugging it if plug is accessible, or by a multi-pole switch installed upstream of the socket in accordance with the wiring rules and the appliance must be earthed in conformity with national electrical safety standards.
Do not use extension leads, multiple sockets or adapters. The electrical components must not be accessible to the user after installation. Do not use the appliance when you are wet or barefoot. Do not operate this appliance if it has a damaged power cable or plug, if it is not working properly, or if it has been damaged or dropped.
If the supply cord is damaged, it must be replaced with an identical one by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard – risk of electric shock.

CLEANING AND MAINTENANCE

WARNING: Ensure that the appliance is switched off and disconnected from the power supply before performing any maintenance operation. To avoid risk of personal injury use protective gloves (risk of laceration) and safety shoes (risk of contusion); be sure to handle by two persons (reduce load); never use steam cleaning equipment (risk of electric shock). Non-professional repairs not authorized by the manufacturer could result in a risk to health and safety, for which the manufacturer cannot be held liable. Any defect or damage caused from non-professional repairs or maintenance will not be covered by the guarantee, the terms of which are outlined in the document delivered with the unit.

DISPOSAL OF PACKAGING MATERIALS

The packaging material is 100% recyclable and is marked with the recycle symbol.
The various parts of the packaging must therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.

DISPOSAL OF HOUSEHOLD APPLIANCES

This appliance is manufactured with recyclable or reusable materials. Dispose of it in accordance with local waste disposal regulations.
For further information on the treatment, recovery and recycling of household electrical appliances, contact your local authority, the collection service for household waste or the store where you purchased the appliance. This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you will help prevent negative consequences for the environment and human health.
The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection center for the recycling of electrical and electronic equipment.

PRODUCT DESCRIPTION

Lid handle
Lid
Control panel
Detergent dispenser
Drum
Water filter – behind the cover
Mobility lever (depending on model)
Adjustable feet (x2)

DETERGENT DISPENSER

Main wash compartment
- Detergent for the main wash phase (must be added for all wash programs)
- Additive for stain removal (optional)
- Water softener (optional; recommendable for water hardness class 4 or more)
Prewash compartment
- Detergent for the prewash phase
Softener compartment
- Fabric softener (optional)
- Starch dissolved in water (optional)
- Bleach
  Pour softener or starch solution only up to the “MAX” mark.
Release button
- Press to remove tray for cleaning.

TECHNICAL DATA FOR WATER CONNECTION

Water connection
Water supply: Cold
Water tap: 3/4″ threaded hose connector
Minimum water supply pressure: 100 kPa (1 bar)
Maximum water supply pressure: 1000 kPa (10 bar)

CONTROL PANEL

Program selector
“Start/Pause” button
“Spin speed” button
“Start delay” button
“Reset 3 sec.” button
Program sequence indication and Start delay indicator

PROGRAMMES

For choosing the appropriate program for your kind of laundry, always respect the instructions on the care labels of the laundry. The value given in the tub symbol is the maximum temperature possible for washing the garment.

COTTON

For washing normally to heavily soiled towels, underwear, table and bed linen, etc. in resilient cotton and linen. Only when the temperature is selected at 95°C the cycle is provided with a prewash phase before main washing phase. In this case it is recommended to add detergent both, in the prewash and main wash section.

JEANS

Turn garments inside-out before washing and use a liquid detergent.

SYNTHETICS

For washing soiled garments made from synthetic fibers (such as polyester, polyacrylic, viscose, etc.) or cotton/synthetic blends.

DELICATES

For washing particularly delicate garments. Preferably turn garments inside out before washing.

RAPID 15′

Refresh program. Briefly worn clothing made of cotton, artificial fibers and blends with cotton. Use lowest recommended detergent amount.

WOOL/HANDWASH

All wool garments can be washed using programme‚ “Wool” even those carrying the “hand-wash only” label. For best results, use special detergents and do not exceed max kg declaration of laundry.

20°C

For washing lightly soiled cotton garments, at a temperature of 20°C.

ECO 40-60

For washing normally soiled cotton garments declared to be washable at 40°C or 60°C, together in the same cycle. This is the standard cotton programme and the most efficient in terms of water and energy consumption.

RINSE & SPIN

Separate rinse and intensive spin programme. For robust laundry.

SPIN

Spins the load then empties the water. For robust laundry.

DRAIN

Drain only – no spinning.

OPTIONS

! When the combination of programme and additional option(s) is not possible, the indication lights switch off automatically.
! Unsuitable combinations of options are deselected automatically.

START DELAY

To set the selected programme to start at a later time, press the “Start delay” button until the desired delay time indication is illuminated. The lamp for the “Start delay” option button lights up, and it goes off when the programme starts. Once having pressed the “Start/Pause” button, the countdown of the time delay begins. Number of hours preselected can be reduced by pressing the “Start delay” button again. Do not use liquid detergent when activating this option. To cancel the “Start delay” turn the programme selector to another position.

ENERGY SAVER

With a lower temperature and slightly modified washing duration, the optimum combination of excellent washing results and even lower energy consumption is achieved.

RAPID

Enables quicker washing by shortening the programme duration. Recommendable for small loads or only lightly soiled laundry.

SPIN SPEED

Every programme has a predefined spin speed. Press the button to set another spin speed. If you select spin speed “0”, the final spinning is cancelled and the water is drained out only. However, intermediate spin phases remain during the rinse.

FUNCTIONS

KNOB
To select and confirm programmes. Turn to select.

START/PAUSE
To start the programme, after you have finished your settings. To pause a running programme. To continue a paused programme.

ÃTERSTÃLL 3 SEK
To reset settings of a not yet running programme back to its defaults or to cancel and drain water of a running programme before the end of the cycle.

BLEACHING
Wash your laundry in the desired programme, Cotton or Synthetics , adding an appropriate amount of chlorine bleach to the Softener chamber (close the lid carefully). Immediately after the end of the programme, turn the
“Programme selector” and start the desired programme again to eliminate any residual bleach smell; if you want, you can add softener. Never put both chlorine bleach and softener into the softener chamber at the same time.

PROGRAMME CHART

Max load 5,0 Kg
Power consumption in off-mode 0,11 W / in left-on mode 0,11 W| Detergents and additives| Recommended detergent| **Residual dampness % *| Energy consumption kWh| Total water lt| Laundry temperature °C
---|---|---|---|---|---|---
Programme| Temperatures| Max, spin speed (rpm)| Max load (kg)| Dura- tion (h : m)| Pre- wash| Main wash| Softener| Powder| Liquid
Setting| Range| | |
Cotton| Normal vit/kulör| 60°C| 40 – 95°C| 1000| 5,0| 2:45|  (95°)| | | | | 64| 0,95| 53| 55
Jeans| Jeans| 40°C| 40°C| 1000| 4,0| 1:44| –| | | –| | –| –| –| –
Synthetics| Syntet| 40°C| 30 – 60°C| 1000| 3,0| 1:50| –| | | | | 47| 0,52| 45| 40
Delicates| Fintvätt| 30°C| 30 – 40°C| 1000| 1,5| 0:45| –| | | –| | –| –| –| –
Daily load| Daglig tvätt| 40°C| 40°C| 1000| 3,0| 1:00| –| | | | | –| –| –| –
Rapid 15’| Snabb 15 min| 30°C| 30°C| 1000| 3,0| 0:15| –| | | –| | 64| 0,15| 30| 20
Wool/Handwash| Ylle/Handtvätt| 40°C| 20 – 40°C| 1000| 1,0| 0:35| –| | | –| | –| –| –| –
20 °C| 20°C| 20°C| 1000| 5,0| 3:05| –| | | –| | 62| 0,25| 46| 20
Eco 40–60| 40°C| 40°C| 951| 5,0| 3:05| –| | | | | 62| 0,68| 45,5| 40
951| 2,50| 2:30| –| | | | | 62| 0,50| 36,5| 34
951| 1,25| 2:30| –| | | | | 62| 0,55| 36,5| 34
Rinse & Spin| Sköljn, & Centrifug| –| –| 1000| 5,0| –| –| –| | –| –| –| –| –| –
Spin| Centrifug| –| –| 1000| 5,0| –| –| –| –| –| –| –| –| –| –
Drain**| Utpumpn| –| –| –| –| –| –| –| –| –| –| –| –| –| –
 Dosing required  Dosing optional

Eco 40-60 – Test wash cycle in compliance with EU Ecodesign regulation 2019/2014. The most efficient programme in terms of energy and water consumption for washing normally soiled cotton laundry. Display only: spin speed values shown on the display can slightly differs from the values stated in the table.

For all Test Institutes
Long wash cycle for cottons: set wash cycle Cotton with a temperature of 40°C.
Synthetic program along: set wash cycle Synthetics with a temperature of 40°C.

This data may differ in your home due to changing conditions in inlet water temperature, water pressure etc. Approximate programme duration values refer to the default setting
of the programmes, without options. The values given for programmes other than the Eco 40-60 programme are indicative only.

After programme end and spinning with maximum selectable spin speed, in default programme setting.
The sensor technology adapts water, energy and programme duration to your wash load.

HOW TO USE THE APPLIANCE

FIRST TIME USE

Remove any manufacturing debris:

Select the “Cotton” programme at a temperature of 95°C.
Pour a small quantity of detergent powder into the main wash compartment of the detergent dispenser (maximum 1/3 of the quantity the detergent manufacturer recommends for lightly soiled laundry).
Start the programme without adding any laundry (with empty drum).
See section “DAILY USE” for more information on how to select and start a programme.

DAILY USE

PREPARING THE LAUNDRY
Empty Pockets

Coins, paper clips, etc. could damage the load and the washing machine components.
Tissues will break down during the wash cycle, and the fragments will have to be subsequently removed by hand.

Close all zippers, buttons, and hooks. Tie all ribbons or belts

Insert the smaller garments (e.g. nylon hosiery, belts, etc.) and garments with hooks (e.g. braziers) into a fabric bag or a pillowcase with a zipper. Remove any rings from curtains, or else place the curtains inside a fabric bag together with the rings.

Rules for separating laundry

Fabric type / indications on label (cotton, mixed fibers, synthetic, wool, handwash items)
Color (separate colored garments from whites, wash new colored items separately)
Size (wash items of different sizes in the same load to improve washing efficacy and weight distribution in the drum)
Delicates (place small items – such as nylon stockings –and garments with clasps – such as braziers – in a laundry bag or in a pillow case with a zip).

HOW TO USE THE WASHING MACHINE

Load laundry
- Open the machine lid by pulling it upwards.
- Open the drum, by pushing the drum flap release.
- Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the “PROGRAMME CHART” table. Overloading the machine will result in unsatisfactory washing results and creased laundry. Do not use the flaps to push the laundry into the drum.
Close the drum
- Hold both flaps in the middle, the rear flap over the front flap.
  ATTENTION: Check that no laundry gets stuck between the flaps, or between flaps and drum. Make sure that the drum flaps are properly locked – depending on the model:
- All metal hooks must be properly hooked inside the rear door flap.
- The slider of the front flap must slightly overlap the rear flap.
Add detergent
Add detergent (and additives/softener) into the relative compartments as described in section “DETERGENT DISPENSER“. Observe the dosing recommendations on the detergent pack.
Correct dosing of detergent / additives is important, because:
- it optimizes the cleaning result
- it avoids irritating residues of surplus detergent in your laundry
- it saves money by avoiding waste of surplus detergent
- it protects the washing machine by avoiding calcification of components
- it respects the environment by avoiding unnecessary environmental burden
  Note: Too much detergent can result in excess foam formation, which reduces washing efficiency. If the washing machine detects too much foam, it may prevent spinning, or prolong the programme duration and increase the water consumption (see also remarks on foam formation in the “TROUBLESHOOTING GUIDE”). Insufficient detergent may result in grey laundry and also calcifies the heating system, drum and hoses.
  Using starch powder
- Wash your laundry in the desired wash programme.
- Prepare the starch solution according to the starch manufacturer’s instructions.
- Fill the prepared starch solution (maximum 100 ml) into the softener chamber of the detergent dispenser.
- Close the lid and start programme “Rinse & Spin”.
Close the lid so that you can hear it click shut.
Set the desired programme
Select the required programme and temperature with the “Programme selector” dial (“KNOB”). The washing machine automatically indicates the default spin speed settings possible for the selected programme. Adjust the spin speed setting if needed with the relative button.
Change spin speed, if needed
The spin speed can be changed by pressing the “Spin speed” button. The indicator of the predefined spin speed lights up.
Select options, if needed
Press the button to select the option; the respective button LED indicator illuminates.
Press the button again to cancel the option; the light extinguishes.
Delaying the start of a programme
- To set a programme to start at a later time, see the section “OPTIONS/ START DELAY”.
  Note: To reset settings of a not yet running programme back to its defaults press the “Reset 3 sec.” button.
Open water tap
Make sure that the washing machine is connected to the water mains. Open the water tap.
Start programme
- Press the “Start/Pause“ button. The “Start/Pause“ indicator will lights up and the door will be locked.
- Due to variations in load and temperature of inlet water, the remaining time is newly calculated in certain programme phases.
Change the settings of a running programme, if needed
You can still change the settings while a programme is running. The changes will be applied, provided the respective programme phase has not finished yet.
To change the settings of a running programme:
- Press “Start/Pause” to put the running programme on pause.
- Change your settings.
- Press “Start/Pause” again to continue the programme.
  If you have changed the programme, do not add detergent for the new programme.
Pause a running programme and open the door, if needed
- To pause the wash cycle, press the “Start/Pause”, the indicator light blinks.
- If the temperature is not too high, the “Door locked” indicator light turns on. You can open the lid, for example to add more laundry, or to remove laundry which was loaded by mistake. It may last a while until you can open the lid.
- Press “Start/Pause” to proceed with the programme again.
Cancelling a running programme, if needed
- To cancel a running programme before the end of cycle, press the “Reset 3 sec.” button for at least 3 seconds.
- The water is drained out.
- It may last a while until you can open the lid.
- The water is emptied and the door unlocks at the end of the programme.
Programme End
- The door can only be opened when the “Door locked” indicator light turns on.
- Turn the programme selector to the “O” position and close the water tap.
- Open the lid and drum and unload the machine.
- Leave the lid open for some time to allow the interior of the machine to dry.

After about a quarter of an hour, the washing machine will switch off completely to save energy.

CLEANING & MAINTENANCE

For any cleaning and maintenance, switch off and unplug the washing machine.
Do not use flammable fluids to clean the washing machine.
Clean and maintain your washing machine periodically (at least 4 times per year).

CLEANING THE EXTERIOR AND INTERIOR OF THE WASHING MACHINE

Exterior:

Use a soft damp cloth to clean the outer parts of the washing machine.
Do not use glass or general purpose cleaners, scouring powder or similar to clean the control panel – these substances might damage the printing.

Interior:

After each washing, leave the Lid open for sometime to allow the inside of the appliance to dry.
If you never or seldom wash your laundry at 95°C, we recommend to occasionally run a 95°C programme without laundry, adding a small amount of detergent, to keep the interior of the appliance clean.
Check the condition of the lid seal periodically and clean it from time to time with a damp cloth.

CHECKING THE WATER SUPPLY HOSE

Check the inlet hose regularly for brittleness and cracks. If damaged, replace it by a new hose available through our After-sales service or your specialist dealer.
Depending on the hose type:

CHECKING THE WATER SUPPLY HOSE 01

If the inlet hose has a transparent coating, periodically check if the color intensifies locally. If yes, the hose may have a leak and should be replaced.

CHECKING THE WATER SUPPLY HOSE 02

For water stop hoses: check the small safety valve inspection window (see arrow). If it is red, the water stop function was triggered, and the hose must be replaced by a new one. For unscrewing this hose, press the release button (if available) while unscrewing the hose.

CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE

Close water tap and unscrew the inlet hose.
Clean the mesh filter at the hose’s end carefully with a fine brush.
Now unscrew the inlet hose on the back of the washing machine by hand. Pull out the mesh filter from the valve on the back of the washing machine with pliers and carefully clean it.
Insert the mesh filter again. Connect the inlet hose to water tap and washing machine again. Do not use a tool to connect the inlet hose. Open the water tap and check that all connections are tight.

CLEANING THE DETERGENT DISPENSER

Clean the detergent dispenser regularly, at least three or four times a year, to prevent detergent build-up.

Press the release button to release the detergent dispenser and remove it. A small quantity of water can remain in the dispenser, thus you should carry it in an upright position.
Wash the dispenser using running water. You can also remove the siphon cap on the back of the dispenser for cleaning. Replace the siphon cap in the dispenser (if removed)
Reinstall the dispenser by locating the dispenser’s bottom tabs into the appropriate openings on the lid, and by pushing the dispenser against the lid until it locks into place.

Make sure that the detergent dispenser is correctly reinstalled.

CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER

Switch off and unplug the washing machine before cleaning the water filter or draining residual water. If you used a hot wash programme, wait until the water has cooled down before draining any water.
Clean the water filter regularly, to avoid that the water cannot drain after the wash due to obstruction of the filter. Especially:

if the appliance is not draining properly or if it fails to perform spin cycles.
if the “Clean filter” indication lights up.

Open the filter cover with a coin.
Container for the drained water:
Place a low and wide container under the water filter in order to collect the residual water.
Drain the water:
Slowly turn the filter counter-clockwise until all the water has come out. Allow the water to flow out without removing the filter. Once the container is full, close the water filter by turning it clockwise. Empty the container. Repeat the procedure until all the water has been drained.
Remove filter: Lay a cotton cloth beneath the water filter, which can absorb a small amount of rest water. Then remove the water filter by turning it out anti-clockwise.
Clean the water filter: remove residues in the filter and clean it under running water.
Insert the water filter and close the cover:
Reinsert the water filter again by turning it in clockwise direction. Make sure to turn it in as far as it goes; the filter handle must be in vertical position. Pour approximately one liter of water into the washing machine via the drum and check that water does not leak from the filter. Close the filter cover.

RECOVERING AN OBJECT THAT FALLS BETWEEN THE DRUM AND THE TUB

If an object accidentally falls between the drum and the tub, you can recover it thanks to one of the removable drum blades:

Unplug the washing machine and remove the laundry from the drum.
Close the drum flaps and turn the drum a half-turn.
Using a screw-driver, press on the plastic end while sliding the blade from left to right. It will fall into the drum.
Open the drum: you can recover the object through the hole in the drum.
Refit the blade from inside the drum: Position the plastic tip above the hole on the right side of the drum. Then slide the plastic blade from right to left until it clips.
Close the drum flaps again, turn the drum through half a turn and check the positioning of the blade at all its anchorage points.
Plug the washing machine in again.

TROUBLESHOOTING

Your washing machine is equipped with various automatic safety and feedback functions. They enable failures and needed maintenance to be detected and indicated accordingly. These failures are frequently so minor that they can be removed within a few minutes.

Anomalies	Possible causes / Solution

The washing machine does not turn on and/ or programme does not start|

The plug is not inserted into the electrical outlet, or not enough to make contact.
There has been a power failure.
Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).
Lid is not properly closed.

The wash cycle does not start|

The “Start/Pause” button has not been pressed .
The water tap is not open .
A “Start delay” has been set .

Appliance stops during the programme, and the “Start/Pause” light blinks|

“Rinse hold” option is activated (if available). Terminate “Rinse hold” by pressing “Start/Pause” or by pressing the “Reset 3 sec.” button for at least 3 seconds starting “Drain” cycle .
Programme has been changed – re-select desired programme and press “Start/Pause”.
The appliance’s safety system has been activated (see USER MANUAL/ Description of failure indicators) .
Water tap is not opened or water inlet hose is kinked .

Detergent dispenser contains residues from detergent/ additives at end of wash|

Detergent dispenser is not properly installed, or detergent dispenser is blocked (see “CLEANING & MAINTENANCE”).
Filter in the water inlet hose is blocked (see “CLEANING & MAINTENANCE”).

Appliance vibrates|

The washing machine is not level.
The transport bracket has not been removed; before using the washing machine, the transport bracket must be removed.

Final spin results are poor . The laundry is still very wet . “Spin/ Drain” indicator blinks, or the spin speed indicator blinks after the end of the programme – depending on the model|

Unbalance of the laundry load during spinning prevented the spin phase to avoid damages on the washing machine . This is why the laundry is still very wet . Reason for unbalance can be: small laundry loads (consisting of only few quite big or absorbent items, e .g . towels), or big/heavy laundry items.
If possible avoid small laundry loads.
Excessive foam formation prevented spinning; select and start “Rinse + Spin” programme . Avoid excessive detergent dosing.
“Spin speed” button has been set to a low spin speed.
It is highly recommended that you add other laundry items of different sizes when washing a big or heavy piece of laundry.

Programme duration is considerably longer or shorter as indicated in the “PROGRAMME CHART”|

Normal function of the washing machine to adapt to factors that can have an effect on the programme duration, like excessive foam formation, load unbalance due to heavy laundry items, prolonged heating time resulting from low inlet water temperature etc. Moreover, the sensing system of the washing machine adapts the programme duration to the size of the wash load.
Depending on these factors, the duration is recalculated during the programme and updated if necessary .
For small loads, the programme time indicated in the “PROGRAMME CHART” may be reduced by up to 50%.

DESCRIPTION OF FAILURE INDICATORS

Failure Indicator Lights up:	Possible Causes / Solution
Service	Failure: Call After-sales service

Refer to Troubleshooting section
If faults persist, unplug the appliance, turn off the water tap and contact our After-sales service.

Water tap closed| Appliance has no or insufficient water supply . The “Start/Pause” light blinks. Check whether:

Water tap is fully open and water supply pressure is sufficient.
Kinks are present in water inlet hose.
Mesh filter of water supply hose is blocked (see “CLEANING & MAINTENANCE”).
Water hose is frozen up.
Safety valve inspection window of your water supply hose is red (provided your appliance has a water supply hose, (see previous chapter “CLEANING & MAINTENANCE/ CHECKING THE WATER SUPPLY HOSE”); replace the hose by a new one available through our After-sales service or your specialist dealer.

After problem has been removed, restart programme by pressing “Start/Pause”. If the fault occurs again, contact our After-sales service.

Clean filter| Waste water is not pumped out. The appliance stops in the corresponding programme step; unplug it and check whether:

Kinks are present in the drain hose.
Filter or pump is blocked (see chapter “CLEANING & MAINTENANCE/ CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER”); make sure the water has cooled before draining the appliance.
The drain hose is frozen up.

After problem has been removed, push “Reset 3 sec.” button for at least 3 seconds to drain the water . If the fault occurs again, contact our After- sales service.

All lamps of the Washing phase indicator light up|

Drum flaps open
Appliance stops during the programme. The drum flaps have not been closed properly . Push the “Reset 3 sec.” button for at least 3 seconds and wait until the “Door closed” light turns off . Open lid and close drum flaps, then select and start desired programme again . If fault persists, contact our After-sales service.

TRANSPORT AND HANDLING

Never lift the washing machine by holding it at the lid or panel.

Pull out the mains plug, and close the water tap.
Make sure that the drum and lid are properly closed.
Disconnect the inlet hose from the water tap, and remove the drain hose from your draining point. Remove all rest water from the hoses, and fix them so that they cannot get damaged during transport.
Fix the transport bracket again for transportation. (see “Installation guide” last step)
Transport the washing machine upright.

Important: Do not transport the washing machine without having fixed the transport bracket. (see “Installation guide”)

AFTER-SALES SERVICE

BEFORE CALLING THE AFTER-SALES SERVICE

See if you can solve the problem by yourself with the help of the suggestions given in the TROUBLESHOOTING
Switch the appliance off and back on again to see if the fault persists.

IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE
To receive assistance, call 0771-25 25 00 or follow the instructions on the website www.cylinda.se
When contacting our client After-sales service, always specify:

a brief description of the fault;
the type and exact model of the appliance (xxxx)
the service number (75xxxxxxxxxx).
your full address;
your telephone number.

If any repairs are required, please contact an authorized After-sales service (to guarantee that original spare parts will be used and repairs carried out correctly).