BestMatic COM-125597.1 Freezer Fridge Combi Instruction Manual

June 6, 2024
BestMatic

Freezer Fridge Combi
COM-125597.1

SAFETY INSTRUCTIONS

Before use make sure to read all of the below instructions in order to avoid injury or damage, and to get the best results from the appliance. Make sure to keep this manual in a safe place. If you give or transfer this appliance to someone else make sure to also include this manual. In case of damage caused by the user failing to follow the instructions in this manual, the warranty will be void. The manufacturer/importer accepts no liability for damages caused by failure to follow the manual, negligent use, or use not in accordance with the requirements of this manual.

  1. Read and save these instructions. Attention: pictures in the IM are for reference only.

  2. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if
    they have been given supervision or instruction concerning the use of the appliance in a safe way to understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  3. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.

  4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

  5. WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

  6. WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

  7. WARNING: Do not damage the refrigerant circuit.

  8. WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

  9. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

  10. This appliance is intended to be used in households and similar applications such as
    – staff kitchen areas in shops, offices, and other working environments;
    – farmhouses and by clients in hotels, motels, and other residential type environments;
    – bed and breakfast type environments;
    – catering and similar non-retail applications.

  11. Place the appliance against a wall with a free distance not exceeding 75mm and more than 50mm.

  12. WARNING : When positioning the appliance, ensure the supply cord is not trapped or damaged.

  13. WARNING: Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance.

  14. To avoid contamination of food, please respect the following instructions:
    – Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
    – Clean regular surfaces that can come in contact with food and accessible drainage systems.
    – Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days. (Only applicable to water dispenser and water inlet system)
    – Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
    – Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes.
    – One-, two- and three-star compartments are not suitable for the freezing of fresh food.
    – If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.

  15. This refrigerating appliance is not intended to be used as a built-in appliance.

  16. Climate class:
    – Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
    – Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
    – Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
    – Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’.

  17. Unplug the appliance from the outlet when not in use, before putting on or taking off parts, before cleaning.

  18. Make sure to place the plug all the way into the socket when connecting your appliance.

  19. Insert the plug into a single grounded socket.

  20. Never use the appliance in a place where combustible and inflammable materials are kept.

  21. For safety reasons, be sure to repair or replace parts at an authorized service dealer.

  22. The motor is permanently lubricated and will require no oil.

  23. The appliance must be positioned so that the plug is accessible.

  24. Please follow the local regulations regarding disposal of the appliance for its flammable blowing gas. Before you scrap the appliance, please take off the doors to prevent children trapped.

  25.  Ensure the refrigerator is unplugged before cleaning or if the product is not in use.

  26. To clean the appliance, use only mild detergents or glass cleaning products. Never use harsh detergents or solvents.

  27. It is not recommended to use this refrigerator with an extension cord or power board. Please ensure that the appliance is plugged directly into the electrical outlet.

  28. Do not place hot food or drink into the refrigerator before it cools down to room temperature.

  29. Close the door immediately after putting in any items so the inside temperature will not rise dramatically.

  30. Keep the appliance away from any heat source or direct sunlight.

  31. To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any soft material.

  32. Do not place any other appliance on top of the refrigerator, and do not wet it.

  33. To avoid injury from electrical shock does not operate the appliance with wet hands while standing on a wet surface or while standing in water.

  34. Do not use outdoors or in wet conditions.

  35. Never pull the cord to disconnect it from the outlet. Grasp the plug and pull it from the outlet.

  36. Keep the cord away from heated surfaces.

  37. Check that the voltage of the power supply in your home is the same as the voltage shown on the rating label of this product.

  38. When frost in the freezer is removed, or when there is no electricity or when the refrigerator ceases to be used, it should be cleaned in order to prevent it from smelling.

  39. Defrost the freezer at least once a month because too much frost may affect refrigeration.

  40. Turn on electricity only 5 minutes later after the electricity goes off. Otherwise, the compressor may be damaged.

  41. Children should be supervised to ensure that they do not play with the appliance.

  42. The appliance is not intended to be operated by means of an external timer or a separate remote-control system.

  43. This appliance has been incorporated with a grounded plug. Please ensure the wall outlet in your house is well earthed.

  44. It is recommended to check regularly the supply cord for any sign of possible deterioration, and the appliance should not be used if the cable is damaged.

  45. Regarding the information for replacing of the lamps of the appliance, thanks to referring to the paragraph “CLEANING AND CARE” of the manual.

  46. Regarding the information pertaining to the installation, handing, maintenance, servicing, and disposal of the appliance, thanks to referring to the paragraph “TRANSPORT AND HANDING”, “INSTALLATION”, “CLEANING AND CARE”, and “TROUBLESHOOTING” of the manual.

  47. Disposal of the appliance: To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. And the disposal should only be done through public collection points. Old refrigerators can contain CFC that destroy the ozone; contact the waste treatment center nearest your home for more details on the correct procedures for disposal.

  48. WARNING! Risk of fire / flammable materials Please keep the product far away from the fire source during use, service, and disposal. There are flammable materials at the back of the appliance.

STRUCTURE ILLUSTRATION

1. Thermostat device
2. Refrigerator shelf
3. Salad crisper cover
4. Salad crisper
5. Upper drawer| 6. Middle drawer
7. Lower drawer
8. Adjustable foot
9. Pocket racks
10. Bottle rack
---|---

Note: The glass shelves and the crisper can be removed and inserted for cleaning and storing of food according to the appliance.

TRANSPORT AND HANDLING
When transportation, hold the base and lift the refrigerator carefully with an angle inferior to 45 degrees. Never hold the door handle as support. Never place it upside down or horizontally. Push refrigerator on its basis and place it thanks to its roller feet.

INSTALLATION
This refrigerating appliance is not intended to be used as a built-in appliance. To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any of the materials.  Choose a location where there is no heat source. Keep the refrigerator away from direct sunlight or other appliance-producing heat. Choose a dry and well-ventilated place where there is no corrosive air. In order to improve the efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator. Place the appliance against a wall with a free distance not exceeding 75mm but more than 50mm.

FIRST USE
Before the use of the refrigerator, remove all the packages, including the bottom cushion and foam pads, and rubber belts in refrigerator. Adjust the feet and clear the outside and inside of the refrigerator with a warm cloth. Do not start the refrigerator immediately after vertical placement. Only start it after 2-6 hours standing to ensure its proper operation. To prevent damage to the power cord and any consequence incidents, the power cord should not be covered by the refrigerator or other objects. Before switching on the refrigerator, please check the voltage range of the refrigerator carefully if the same as that of the power supply. When the refrigerator is first installed, allow it to stabilize at normal operating temperatures for 2-3 hours prior to fill it with fresh or frozen foods. If the operation is interrupted, wait for 5 minutes before restarting.

TEST
Clean the parts of the refrigerator with lukewarm water on a soft cloth or with a neutral detergent and with clear water, then wipe them dry.
Notes: Electric parts of the refrigerator can only be wiped by dry cloth. Turn the thermostat knob on the “3” position and turn on the electricity. The compressor and the light inside the refrigerator begin to work. Close the door and wait 30 minutes. If the temperature in the freezer compartment decreased obviously, it shows that the refrigerator system works well. When the refrigerator operates for a period of time, the temperature controller will automatically set the temperature on conditions that the door is not opened too often. If the above steps are successful, the trial operations are finished. The refrigerator works normally.

TEMPERATURE CONTROL
The temperature in the refrigerator compartment and in the freezer compartment is controlled by the temperature controller installed on the right side of the refrigerator compartment. Turn the thermostat knob to regulate the temperature inside the refrigerator. The marks on the knob are not the exact number of degrees of temperature but the temperature grades to “0” from “7”. The first grade corresponds to a forced STOP of the refrigeration and the 7th grade corresponds to the lowest temperature the refrigerator can produce. Turn the knob from the “1” position to the “7” position, the temperature decreases continuously. Set the thermostat knob to a “3-4” position for normal use.
The appliance thermostat has 7 settings. The appliance assures that temperature is maintained as long as it is in operation and that it is used in normal conditions of use. The temperature inside the appliance can be influenced by many factors: ambient temperature, sun exposure, number of doors opening, and amount of food stored… The slight changes in temperature are perfectly normal.

  • Setting 1: Refrigerator compartment average temperature 10 to 14 °C / Freezer compartment average temperature below -6 to -10°C
  • Setting 4: Refrigerator compartment average temperature 4 to 8 °C / Freezer compartment average temperature -13 to -17°C
  • Setting 7: Refrigerator compartment average temperature -2 to 2 °C / Freezer compartment average temperature -20 to -24°C

Note: the temperature will impact the storage time of food. Set the temperature as necessary. Warmer will accelerate food spoilage and colder will freeze food badly. Thus, food to be wasted.

STORAGE OF FOOD
Your appliance has the accessories as the “Structure illustration” showed in general, with this part instruction you can have the right way to store your food. The glass shelves and crisper can be removed to store food if needed.
Note: Food is not allowed to touch directly all surfaces inside the appliance. It has to be wrapped separately in aluminum sheets or in a cellophane sheets or in airtight plastic boxes.

Storing food in the refrigerator compartment
The fridge compartment helps to extend the storage times of fresh perishable foods. Fresh food care for best results:

  • Store foods that are very fresh and of good quality.
  • Ensure that food is well wrapped or covered before it is stored. This will prevent food from dehydrating, deteriorating in color, or losing taste and will help maintain freshness. It will also prevent odor transfer. Vegetables and fruit don’t need to be wrapped if they are stored in the vegetable content of the fridge compartment.
  • Make sure that strong-smelling foods are wrapped or covered and stored away from foods such as butter, milk, and cream which can be tainted by strong odors.
  • Cool hot foods down before placing them in the fridge compartment.

Dairy foods and eggs

  • Most pre-packed dairy foods have a recommended ‘use by /best before/best by/’ date stamped on them. Store them in the fridge compartment and use them within the recommended time.

  • Butter can become tainted by strong-smelling foods so it is best stored in a sealed container.

  • Eggs should be stored in the fridge compartment.
    Red meat

  • Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.

  • Store cooked and raw meat on separate plates. This will prevent any juice lost from the raw meat from contaminating the cooked product.
    Poultry

  • Fresh whole birds should be rinsed inside and out with cold running water, dried, and placed on a plate. Cover loosely with plastic wrap or foil.

  • Poultry pieces should also be stored this way. Whole poultry should never be stuffed until just before cooking, otherwise, food poisoning may result.
    Fish and seafood

  • Whole fish and fillets should be used on the day of purchase. Until required, refrigerate on a plate loosely covered with plastic wrap, waxed paper or foil.

  • If storing overnight or longer, take particular care to select very fresh fish. The whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels. Place whole fish or fillets in a sealed plastic bag.

  • Keep shellfish chilled at all times. Use within 1-2 days.
    Precooked foods and leftovers

  • These should be stored in suitable covered containers so that the food will not dry out.

  • Keep for only 1-2 days.

  • Reheat leftovers only once and until steaming hot.
    Vegetable container

  • The vegetable container is the optimum storage location for fresh fruit and vegetables.

  • Take care not to store the following at temperatures of less than 7°C for long periods: Citrus fruit, melons, pineapple, papaya, passion fruit, cucumber, peppers, tomatoes.

  • Undesirable changes will occur at low temperatures such as softening of the flesh, browning, and/or accelerated decaying.

  • Do not refrigerate avocados (until they are ripe), bananas, and mangoes.

Food Location
Butter, cheese Upper door rack
Eggs Door rack
Fruit, vegetables, salad Crisper
Meat, sausage, cheese, milk Lower area (lowest shelf/crisper cover)
Dairy products, canned food, cans Upper area or door rack
Drinks, bottles, tubes Door rack

Freezing and storing food in the freezer compartment

  • To store deep-frozen food.
  • To make ice cubes.
  • To freeze food.
    Note: Ensure that the freezer compartment door has been closed properly.

Purchasing frozen food

  • Packaging must not be damaged.
  • Use by the ‘use by /best before/best by/’ date.
  • If possible, transport deep-freezed food in an insulated bag and place quickly in the freezer compartment.

Storing frozen food
Store at -18°C or colder. Avoid opening the freezer compartment door unnecessarily.
Freezing fresh food
Freeze fresh and undamaged food only. To retain the best possible nutritional value, flavor, and color, vegetables should be blanched before freezing. Aubergines, peppers, zucchini and asparagus do not require blanching.
Note: Keep food to be frozen away from food that is already frozen.

  •  The following foods are suitable for freezing:
    Cakes and pastries, fish and seafood, meat, game, poultry, vegetables, fruit, herbs, eggs without shells, dairy products such as cheese and butter, ready meals and leftovers such as soups, stews, cooked meat and fish, potato dishes, soufflés and desserts.

  • The following foods are not suitable for freezing:
    Types of vegetables, which are usually consumed raw, such as lettuce or radishes, eggs in shells, grapes, whole apples, pears and peaches, hard-boiled eggs, yoghurt, soured milk, sour cream, and mayonnaise.

Packing frozen food
To prevent food from losing its flavor or drying out, place food in airtight packaging.

  1. Place food in packaging.
  2. Remove air.
  3. Seal the wrapping.
  4. Label packaging with contents and dates of freezing.

Suitable packaging:
Plastic film, tubular film made of polyethylene, aluminum foil. These products are available from specialist outlets.
Recommended storage times of frozen food in the freezer compartment
These times vary depending on the type of food. The food that you freeze can be preserved from 1 to 12 months (minimum at -18°C).

Food Storage time
Bacon, casseroles, milk 1 month
Bread, ice cream, sausages, pies, prepared shellfish, oily fish 2 months
Non-oily fish, shellfish, pizza, scones and muffins 3 months
Ham, cakes, biscuits, beef and lamb chops, poultry pieces 4 months

Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw),
pork (raw)| 6 months
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes| 12 months

Never forget:

  •  When you freeze fresh foods with a ‘use by /best before/best by/’ date, you must freeze them before this date expires.
  • Check that the food was not already frozen. Indeed, frozen food that has thawed completely must not be re-frozen.
  • Once defrosted, food should be consumed quickly.

DEFROSTING
Refrigerator compartment defrosts fully automatically
While the refrigerating unit is running, beads of condensation or hoarfrost form at the back of the refrigerator compartment. This is normal. It is not necessary to wipe off the condensation or frost. The rear panel defrosts automatically. The condensation runs into the condensation channel and is conveyed to the refrigerating unit where it evaporates.
Note : Keep the condensation channel and drainage hole clean, so that the condensation can run out.
Defrosting the freezer compartment
The freezer compartment does not defrost automatically, otherwise, the frozen food would start thawing.
A layer of frost in the freezer compartment impairs refrigeration of the frozen food and increases power consumption. Remove the layer of hoarfrost regularly.
WARNING : Do not scrape off hoarfrost or ice with a knife or pointed object. Doing this may damage the refrigerant tubes.

  1.  Remove the frozen food and place it temporarily in a cool location.
  2. Set the temperature control knob to the 0 positions and disconnect the mains plug from the mains socket.
  3. To accelerate the defrosting process, place a pan of hot water on a stand in the freezer compartment.
  4. Wipe up condensation with a cloth or sponge.
  5. Wipe dry the freezer compartment.
  6. Plugin the appliance and adjust the temperature control knob as desired.
  7.  Let the appliance work for 2-3 hours to stabilize at the normal operating temperature.
  8. Put the frozen food back in the freezer compartment.

HELPFUL HINTS AND TIPS
We recommend that you follow the tips below to save energy.

  • Try to avoid keeping the door open for long periods in order to conserve energy.
  • Ensure the appliance is away from any sources of heat (Direct sunlight, electric oven or cooker, etc.)
  •  Don’t set the temperature colder than necessary.
  • Don’t store warm food or evaporating liquid in the appliance.
  •  Place the appliance in a well-ventilated, humidity-free room.
  • Please refer to Installing your new appliance chapter.
  • The “STRUCTURE ILLUSTRATION” shows the correct combination for the drawers, crisper, and shelves, do not adjust the combination as this is designed to be the most energy-efficient configuration.

Hints for fresh food refrigeration

  • Do not place hot food directly into the refrigerator or freezer, the internal temperature will increase resulting in the compressor having to work harder and will consume more energy.
  • Do cover or wrap the food, particularly if it has a strong flavor.
  •  Place food properly so that air can circulate freely around it.

Hints for refrigerator

  •  Meat (All Types) Wrap in polythene food: wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers.
  • Cooked food, cold dishes, etc.: They should be covered and may be placed on any shelf.
  •  Fruit and vegetables: They should be stored in the special drawer provided.
  •  Butter and cheese: Should be wrapped in airtight foil or plastic film wrap.
  • Milk bottles: Should have a lid and be stored in the door racks.

Hints for freezing

  • When first starting up or after a period out of use, let the appliance run at least 2 hours on the higher settings before putting food in the compartment.
  • Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required.
  • Wrap up the food in aluminum foil or polyethylene food wraps which are airtight.
  • Do not allow fresh, unfrozen food to touch the food which is already frozen to avoid a temperature rise of the latter.
  • Iced products, if consumed immediately after removal from the freezer compartment, will probably cause frost burns to the skin.
  • It is recommended to label and date each frozen package in order to keep track of the storage time.

Hints for the storage of frozen food

  •  Ensure that frozen food has been stored correctly by the food retailer.
  •  Once defrosted, food will deteriorate rapidly and should not be re-frozen. Do not exceed the storage period indicated by the food manufacturer.

Switching off your appliance

If the appliance needs to be switched off for an extended period, the following steps should be taken to prevent mold on the appliance.

  1. Remove all food;
  2. Remove the power plug from the mains socket;
  3. Clean and dry the interior thoroughly;
  4. Ensure that all the doors are wedged open slightly to allow air to circulate.

CLEANING AND CARE
For hygienic reasons, the appliance (including exterior and interior accessories) should be cleaned regularly at least every two months.
WARNING : The appliance must not be connected to the mains during cleaning. The danger of electrical shock! Before cleaning, switch the appliance off and remove the plug from the main socket.
Exterior cleaning

  •  To maintain the good appearance of your appliance, you should clean it regularly.
  • Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface.
  • Clean the doors, handles, and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth.

Caution!
Don’t use sharp objects as they are likely to scratch the surface. Don’t use Thinner, Car detergent, Clorox, ethereal oil, abrasive cleansers or an organic solvent such as Benzene for cleaning. They may damage the surface of the appliance and may cause a fire.
Interior cleaning
You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of bicarbonate of soda, and then rinse with warm water using a wrung- out sponge or cloth. Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts.
Caution!
Don’t use sharp objects to remove frost from the freezer. Only after the interior completely dry should the appliance be switched back on and plugged back into the mains socket.
Door seals cleaning
Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door. Wash seal with a mild detergent and warm water. Rinse and dry it thoroughly after cleaning. Caution! Only after the door seals are completely dry should the appliance be powered on.
Replacing the light bulb
If the internal light does not work anymore, disconnect then reconnect at once the device.
If the light does not still work, verify if the light bulb is correctly screwed. If in spite of these tests, there is no light, it is necessary to change the light bulb. Use a 220-240V~, MAX 10W light bulb.

  1. Disconnect the appliance;
  2. Open the light cover;
  3. Undo the defective light bulb anticlockwise.
  4. Screw the new light bulb clockwise.

Replaceable (LED only) light source by a professional
This product contains a light source of energy efficiency class G.
DOOR REVERSE
Users can change the direction of opening according to one’s own needs. The concrete operating sequence is as follows: (The pictures below are for the guideline to reverse the door. The appearance of the appliance may be different from the product you purchased.)

1| Remove the top hinge cover.|
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2| Lift the door upwards to disengage it from the middle hinge, put the door to one side, and lay it down gently on a padded surface.
3| Using a screwdriver, dismantle from the middle hinge, lift the door upwards to
disengage it from the lower hinge. Put the door to one side and lay it down gently on a padded surface.|
---|---|---
4| Take out the hinge pin out, rotate the hinge 180 degrees, reverse and reinstall it to the opposite side. Swap over the position of the lower hinge and the adjustable leg to the other side of the cabinet.
5| Remove the hinge pin that is in the bottom of the fridge and freezer door. At the other side of fridge and freezer door, insert the replacement hinge pin that is supplied with the appliance inside the parts bag.|
---|---|---
6| Place the freezer door on the lower hinge, Make sure that the hinge pin is inserted in the hole at the bottom of the freezer door put the middle hinge back on the cabinet, making sure that it is on the opposite side from its original position.
7| Place the fridge door on the middle hinge, making sure that the hinge pin is inserted in the hole at the bottom of the fridge door. Place the top hinge on the fridge door, fixing the screw and cover.|
---|---|---
8| Take out the top hinge from top refrigerator door, rotate the top hinge 180 degrees, take out the hinge pin out, reverse and reinstall it to the opposite side.
9|

Take the left top hinge cover parts from the bag and install it to the left side, tighten all the screws.

|
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TECHNICAL SPECIFICATIONS

Rated voltage: 220-240V~
Rated current: 2.0A
Rated frequency: 50Hz
Lamp power: MAX 10W
Climate class: N/ST
Refrigerant: R600a(82g)
Protection against electrical shock: I
Insulation blowing gas: CYCLOPENTANE

Climate class:

  • Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
  • Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
  • Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
  • Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’;

Note : For more data information, please scan the QR code on the energy label.

TROUBLESHOOTING

Symptom Cause Solution
The appliance does not There is no power supply. lug. Verify that the

appliance is connected to the plug.
The fuse doesn’t work.| Replace the fuse.
The appliance makes a lot of noise.| The appliance is too close to the wall or is not stable, or the accessories inside the refrigerator are placed in the wrong position.| Stabilize the base of the refrigerator by adjusting the position of feet, take away the device off the wall, place correctly the accessories inside the refrigerator.
The appliance doesn’t cool enough.| The door is too often opened or was left open for a long time.| Close the door and do not open it too much frequently.
The refrigerator is too close to the wall.| Take away the device from the wall for ventilation.
The refrigerator is too full.| Remove food from the device.
The temperature is badly adjusted.| Turn the knob of regulation of temperature on “3” or more.
There are smells in the appliance.| Food becomes obsolete inside the refrigerator.| Throw away the obsolete food and wrap the other.
The inside of the device needs to be cleaned.| Clean the inside of the refrigerator.

The following symptoms are not breakdowns:

  • The noise of the cooling liquid which circulates in pipes can be heard, it is normal.
  • The humidity on the surface outside of the device during the wet seasons is not a problem of the device; you just need to wipe it with a dry soft cloth.
  • The compressor and the condenser can warm more during periods of strong heat.
  • The frame of the door is a bit hot; it means that the condenser works to evacuate the humidity of the air.

GUARANTEE AND CUSTOMER SERVICE
Before delivery, our devices are subjected to rigorous quality control. If, despite all care, the damage has occurred during production or transportation, please return the device to your dealer. In addition to statutory legal rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a defective product, you can directly go back to the point of purchase.
Defects that arise due to improper handling of the device and malfunctions due to interventions and repairs by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt, without the receipt you can’t claim any form of warranty. Damage caused by not following the instruction manual, will lead to a void of warranty, if this results in inconsequential damages then we will not be liable. Neither can we hold responsible for material damage or personal injury caused by improper use or if the instruction manual is not properly executed? Damage to accessories does not mean free replacement of the whole appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or the replacement of said parts are not covered by the warranty and are to be paid. The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.
ENVIRONMENT-FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed of with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
For professional repair and ordering spare parts, please contact our customer service. Manufactured by: Emerio Deutschland GmbH
Lerchenweg 3, 40789 Monheim am Rhein, Deutschland
Service Hot Line: +49 3222 1097 615

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