BestMatic AFC2702 Side by Side Refrigerator Instruction Manual

June 6, 2024
BestMatic

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BestMatic AFC2702 Side by Side Refrigerator

SAFETY INSTRUCTIONS

Before use make sure to read all of the below instructions in order to avoid injury or damage, and to get the best results from the appliance. Make sure to keep this manual in a safe place. If you give or transfer this appliance to someone else make sure to also include this manual.
In case of damage caused by user failing to follow the instructions in this manual the warranty will be void. The manufacturer/importer accepts no liability for damages caused by failure to follow the manual, a negligent use or use not in accordance with the requirements of this manual.

  1. Read and save these instructions. Attention: pictures in the IM are for reference only.
  2. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  3. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  5. WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  6. WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  7. WARNING: Do not damage the refrigerant circuit.
  8. WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  9. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  10. This appliance is intended to be used in household and similar applications such as
    • staff kitchen areas in shops, offices and other working environments;
    • farm houses and by clients in hotels, motels and other residential type environments;
    • bed and breakfast type environments;
    • catering and similar non-retail applications.
  11. WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
  12. WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  13. To avoid contamination of food, please respect the following instructions:
    • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
    • Clean regularly surfaces that can come in contact with food and accessible drainage systems.
    • Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days. (Only applicable to water dispenser and water inlet system)
    • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
    • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
    • One-, two- and three-star compartments are not suitable for the freezing of fresh food.
    • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
  14. This refrigerating appliance is not intended to be used as a built-in appliance.
  15. Climate class:
    • Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
    • Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
    • Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
    • Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’.
  16.  Unplug the appliance from outlet when not in use, before putting on or taking off parts, before cleaning.
  17. Insert the plug into a single grounded socket.
  18. Never use the appliance in place where combustible and inflammable materials are kept.
  19. The appliance must be positioned so that the plug is accessible.
  20. Please follow the local regulations regarding disposal of the appliance for its flammable blowing gas. Before you scrap the appliance, please take off the doors to prevent children trapped.
  21. Ensure the refrigerator is unplugged before cleaning or if the product is not in use.
  22. To clean the appliance, use only mild detergents or glass cleaning products. Never use harsh detergents or solvents.
  23. It is not recommended to use this refrigerator with an extension cord or power board. Please ensure that the appliance is plugged directly into the electrical outlet.
  24. Do not place hot food or drink into the refrigerator before it cools down to room temperature.
  25. Close the door immediately after putting in any items so the inside temperature will not rise dramatically.
  26. Keep appliance away from any heat source or direct sunlight.
  27. To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any soft material.
  28. Do not place any other appliance on top of the refrigerator, and do not wet it.
  29. To avoid injury from electrical shock do not operate the appliance with wet hands, while standing on a wet surface or while standing in water.
  30. Do not use outdoors or in wet conditions.
  31. Never pull the cord to disconnect it from the outlet. Grasp the plug and pull it from the outlet.
  32. Keep the cord away from heated surfaces.
  33. Check that the voltage of the power supply in your home is the same as the voltage shown on the rating label of this product.
  34. Children should be supervised to ensure that they do not play with the appliance.
  35. WARNING! Risk of fire  / flammable materials
  36. Regarding the information pertaining to the installation,handling, use, servicing, replacement of lamp (if applicable), cleaning and disposal of the appliance, thanks to refer to the below paragraph of the manual.

STRUCTURE ILLUSTRATION

BestMatic AFC2702 Side by Side Refrigerator-1

A. Freezer compartment:

  1. LED light

  2. Freezer door rack

  3. Glass shelf

  4. Freezer drawer cover

  5. Freezer drawer

  6. Adjustable foot
    B. Refrigerator compartment:

  7. LED light

  8. Refrigerator door rack

  9. Water tank

  10. Glass shelf

  11. Salad crisper cover

  12. Salad crisper

C. Control panel
D. Water dispenser

TRANSPORT AND HANDING
When transportation, hold the base and lift the refrigerator carefully with an angle inferior at 45 degree. Never hold the door handle as support. Never place it upside down nor horizontally. Push refrigerator on its basis and place it thanks to its roller feet.

INSTALLATION

Choose a dry and well-ventilated place where there is no corrosive air.

  1. In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator.
    Place the appliance against a wall with a free distance that not exceeding 75mm but more than 50mm.

  2. The position where the refrigerator is installed shall be at least 30cm away from heat sources (such as roaster, central heater and kitchen range), shall be at least 5cm away from electric roaster, and shall be protected from the direct sunshine.

  3. If the floor is covered with a carpet, this product must be raised by 2.5cm from the ground.
    Please do not place the refrigerator at an ambient temperature of below 10°C.

FIRST USE
Adjust the feet and clear the outside and inside of the refrigerator with warm cloth.
Do not start the refrigerator immediately after vertical placement. Only start it after 2-6 hours standing to ensure its proper operation.
To prevent damage to the power cord and any consequence incidents, the power cord should not be covered by the refrigerator or other objects. Before switching on the refrigerator, please check the voltage range of the refrigerator carefully if the same as that of the power supply.
When the refrigerator is first installed, allow it to stabilize at normal operating temperatures for 2-3 hours prior to filling it with fresh or frozen foods.
If operation is interrupted, wait for 5 minutes before restarting.

USE (CONTROL PANEL AND DIGITAL DISPLAY)
The control panel and the digital display are in the front of the door.
Important: The control panel is locked under normal circumstance. Please unlock the control panel first and then press buttons to choose your desired functions. Please note this appliance will start to work under smart mode by default if users do not set temperature manually. Detailed instructions are as follows.

BestMatic AFC2702 Side by Side Refrigerator-2

  1. Mode/unlock button
    – Mode function
    Press the mode/unlock button to choose your desired working mode of the appliance. The corresponding indicator light will flash. The setting will take effect without any further operations within 5 seconds.
    a) Quick cooling mode:
    This mode is to make the temperature of foods inside the refrigerator compartment reach 2℃quickly. The temperature of the freezer compartment will keep unchanged. The appliance will exit the quick cooling mode in 2.5 hours automatically.
    b) Super freeze mode:
    This mode is to make the temperature of foods inside the freezer compartment reach -25℃ within a short time. The working time is 6 hours by default. Once 6 hours has elapsed, the appliance will exit the super freeze mode automatically. You can also switch the working time from 6 hours to 48 hours if needed:

  2. Long press the ROOM button until the digital display shows “06” (6 hours);

  3. Press the mode/unlock button; the digital display turns to show “48” (48 hours);

  4. The setting will take effect without any further operations within 5 seconds.
    c Smart mode:
    This appliance will work under smart mode by default after plugged in. Below temperature table is for your reference.

Ambient temperature T()| Set temperature of refrigerator

compartment ()

| Set temperature of freezer

compartment ()

---|---|---
T>34| 7| -17
27≤T<34| 6| -18
23≤T<27| 5| -18
T<23| 4| -18

d) Holiday mode:
Choose this mode when you and your family members plan to go out for a holiday, and nobody will use this appliance. After this mode is started, the refrigerator compartment and the freezer compartment will automatically switch to the proper temperature: refrigerator compartment 8℃; freezer compartment -18℃.

Unlock function
Press any button to turn on the control panel if the panel is extinguished. Press and hold the mode/unlock button 3 seconds to unlock the control panel. The indicator light “ ” will be off. The appliance is unlocked.
Note: If you want to exit the current working mode, you can press the ROOM button and TEMPERATURE button to set your desired temperature manually. Detailed instructions are as follows.

Room button
Press the room button to choose your desired compartment for temperature setting. The corresponding indicator light of the refrigerator compartment “ ” / freezer compartment “ ” will flash.

Temperature button
After the compartment is selected, press the temperature button to set your desired temperature as follows. The setting will take effect without any further operations within 5 seconds.

  • Refrigerator compartment: OF (OFF: The refrigerator compartment will not work.)/2/3/4/5/6/7/8℃
  • Freezer compartment: -25/-24/-23/-22/-21/-20/-19/-18/-17/-16/-15℃

Digital display
The digital display shows the set temperature of the refrigerator compartment and freezer compartment alternately.
Note: the temperature will impact the storage time of food. Set the temperature as necessary. Warmer will accelerate food spoilage and colder will freeze food bad. Thus, food to be wasted.

STORAGE OF FOOD
Your appliance has the accessories as the “Structure illustration” showed in general, with this part instruction you can have the right way to storage your food.
Note: Food is not allowed to touch directly all surfaces inside the appliance. It has to be wrapped separately in aluminum sheet or in cellophane sheet or in airtight plastic boxes.

Storing food in the refrigerator compartment
The fridge compartment helps to extend the storage times of fresh perishable foods.

Fresh food care for best results:

  • Store foods that are very fresh and of good quality.
  • Ensure that food is well wrapped or covered before it is stored. This will prevent food from dehydrating, deteriorating in color or losing taste and will help maintain freshness. It will also prevent odor transfer. Vegetables and fruit don’t need to be wrapped if they are stored in the vegetable container of the fridge compartment.
  • Make sure that strong smelling foods are wrapped or covered and stored away from foods such as butter, milk and cream which can be tainted by strong odors.
  • Cool hot foods down before placing them in the fridge compartment.

Dairy foods and eggs

  • Most pre-packed dairy foods have a recommended ‘use by /best before/best by/’ date stamped on them. Store them in the fridge compartment and use within the recommended time.
  • Butter can become tainted by strong smelling foods so it is best stored in a sealed container.
  • Eggs should be stored in the fridge compartment.

Red meat

  • Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.
  • Store cooked and raw meat on separate plates. This will prevent any juice lost from the raw meat from contaminating the cooked product.

Poultry

  • Fresh whole birds should be rinsed inside and out with cold running water, dried and placed on a plate. Cover loosely with plastic wrap or foil.
  • Poultry pieces should also be stored this way. Whole poultry should never be stuffed until just before cooking, otherwise food poisoning may result.

Fish and seafood

  • Whole fish and fillets should be used on the day of purchase. Until required, refrigerate on a plate loosely covered with plastic wrap, waxed paper or foil.
  • If storing overnight or longer, take particular care to select very fresh fish. Whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels. Place whole fish or fillets in a sealed plastic bag.
  • Keep shellfish chilled at all times. Use within 1-2 days.

Precooked foods and leftovers

  • These should be stored in suitable covered containers so that the food will not dry out.
  • Keep for only 1-2 days.
  • Reheat leftovers only once and until steaming hot.

Vegetable container

  • The vegetable container is the optimum storage location for fresh fruit and vegetables.
  • Take care not to store the following at temperatures of less than 7°C for long periods: Citrus fruit, melons, pineapple, papaya, passion fruit, cucumber, peppers, tomatoes.
  • Undesirable changes will occur at low temperatures such as softening of the flesh, browning and/or accelerated decaying.
  • Do not refrigerate avocados (until they are ripe), bananas and mangoes.
Food Location
Butter, cheese Upper door rack
Eggs Door rack
Fruit, vegetables, salad Crisper
Meat, sausage, cheese, milk Lower area (lowest shelf/crisper cover)
Dairy products, canned food, cans Upper area or door rack
Drinks, bottles, tubes Door rack

Freezing and storing food in the freezer compartment

  • To store deep-frozen food.
  • To make ice cubes.
  • To freeze food.
    Note: Ensure that the freezer compartment door has been closed properly.

Purchasing frozen food

  • Packaging must not be damaged.
  • Use by the ‘use by /best before/best by/’ date.
  • If possible, transport deep-frozen food in an insulated bag and place quickly in the freezer compartment.

Storing frozen food
Store at -18°C or colder. Avoid opening the freezer compartment door unnecessarily.

Freezing fresh food
Freeze fresh and undamaged food only.
To retain the best possible nutritional value, flavor and color, vegetables should be blanched before freezing. Aubergines, peppers, zucchini and asparagus do not require blanching.
Note: Keep food to be frozen away from food which is already frozen.

  • The following foods are suitable for freezing:
    Cakes and pastries, fish and seafood, meat, game, poultry, vegetables, fruit, herbs, eggs without shells, dairy products such as cheese and butter, ready meals and leftovers such as soups, stews, cooked meat and fish, potato dishes, soufflés and desserts.

  • The following foods are not suitable for freezing:
    Types of vegetables, which are usually consumed raw, such as lettuce or radishes, eggs in shells, grapes, whole apples, pears and peaches, hard-boiled eggs, yoghurt, soured milk, sour cream, and mayonnaise.

Packing frozen food
To prevent food from losing its flavor or drying out, place food in airtight packaging.

  1. Place food in packaging.
  2. Remove air.
  3. Seal the wrapping.
  4. Label packaging with contents and dates of freezing.

Suitable packaging:
Plastic film, tubular film made of polyethylene, aluminum foil. These products are available from specialist outlets.

Recommended storage times of frozen food in the freezer compartment
These times vary depending on the type of food. The food that you freeze can be preserved from 1 to 12 months (minimum at -18°C).

Food Storage time
Bacon, casseroles, milk 1 month
Bread, ice cream, sausages, pies, prepared shellfish, oily fish 2 months
Non-oily fish, shellfish, pizza, scones and muffins 3 months
Ham, cakes, biscuits, beef and lamb chops, poultry pieces 4 months

Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw), pork (raw)| 6 months
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes| 12 months

Never forget:

  • When you freeze fresh foods with a ‘use by /best before/best by/’ date, you must freeze them before this date expires.
  • Check that the food was not already frozen. Indeed, frozen food that has thawed completely must not be re-frozen.
  • Once defrosted, food should be consumed quickly.
  • Please don’t put glass containers filed with liquid into the freezer compartment as the glass may break.

HELPFUL HINTS AND TIPS

  • Try to avoid keeping the door open for long periods in order to conserve energy.
  • Ensure the appliance is away from any sources of heat (Direct sunlight, electric oven or cooker etc.)
  • Don’t store warm food or evaporating liquid in the appliance.
  • Place food properly so that air can circulate freely around it.

Switching off your appliance
If the appliance needs to be switched off for an extended period, the following steps should be taken to prevent mould on the appliance.

  1. Remove all food;
  2. Remove the power plug from the mains socket;
  3. Clean and dry the interior thoroughly;
  4. Ensure that all the doors are wedged open slightly to allow air to circulate.

CLEANING AND CARE

WARNING: The appliance must not be connected to the mains during cleaning. Danger of electrical shock! Before cleaning, switch the appliance off and remove the plug from the mains socket.

Exterior cleaning

  • To maintain good appearance of your appliance, you should clean it regularly.
  • Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface.
  • Clean the doors, handles and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth. Caution! Don’t use sharp objects as they are likely to scratch the surface. Don’t use Thinner, Car detergent, Clorox, ethereal oil, abrasive cleansers or organic solvent such as Benzene for cleaning. They may damage the surface of the appliance and may cause fire.

Interior cleaning
You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of bicarbonate of soda, and then rinse with warm water using a wrung- out sponge or cloth. Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts.
Caution! Make sure that no water enters into lamp hood and other electric parts.

Door seals cleaning
Check the sealing state of the door regularly, ensure that the refrigerator is clean and free of food particles.

Replacing the LED light
Warning: the LED light must not be replaced by the user! If the LED light is damaged, contact an authorized service representative for repairing.

WATER DISPENSER
The refrigerator is equipped with a water dispenser.
The water dispenser allows access to chilled water without having to open the refrigerator door.
The number of door openings is thus reduced, less cold air is lost from the refrigerator and you save on electricity costs.

Filling the water tank (Fig. 1)

  • Open the cap of the water tank filling nozzle.
  • Fill with pure and clean drinking water.
  • Do not overfill the tank. The capacity is 2L.
  • Close the cap.
    Notes: Do not fill water tank with any liquid other than drinking water. Beverages such as fruit juice, carbonated fizzy soda drinks and alcohol are not suitable for use with the water dispenser. If such liquids are used, the water dispenser may malfunction and be damaged beyond repair. Some chemical ingredients and drink additives may also attack and damage the water tank material. The guarantee does not cover such eventualities.

Using the dispenser (Fig. 2)

  • Push the safety switch (A) to the right side to unlock the water dispenser.
  • Push in the lever of the water dispenser with your glass.
  • Releasing the lever, stops further dispensing of water.
  • When not in use, you can push the safety switch to the left side to lock the water dispenser.

Clean the water tank (Fig.3-5)

  • Press the buckle and open the buckle (on the lid) outwards.
  • Lift the lid up.
  • Squeeze the water tank inward and lift it up.
  • Remove the water tank. Clean it with clean water and then dry it thoroughly.
  • Install the water tank back into the appliance after cleaning. Load it on the door at 45°(according to the direction of the arrow in the picture.).
    Notes: The water tank and dispenser components are not dishwasher-proof.

TECHNICAL SPECIFICATIONS

Rated voltage: 220-240V~
Rated current: 2.0A
Rated frequency: 50Hz
Lamp power: 3W
Defrost power: 275W
Climate class: SN/N/ST
Refrigerant: R600a(75g)
Protection against electrical shock: I
Insulation blowing gas: CYCLOPENTANE

Climate class:

  • Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
  • Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
  • Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
  • Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’;

Note: More data information, please scan the QR code on the energy label.

TROUBLESHOOTING

Symptom Cause Solution
The appliance does not work. There is no power supply. Verify that the

appliance is connected to the plug.
The fuse doesn’t work.| Replace the fuse.


The appliance makes a lot of noise.

| The appliance is too close to the wall, or is not stable, or the accessories inside the refrigerator are placed in wrong position.| Stabilize the base of the refrigerator by adjusting the position of feet, take away the device off the wall, place correctly the accessories inside the refrigerator.


The appliance doesn’t

cool enough.

| The door is too often opened or was left opened for a long time.| Close the door and do not open it too much frequently.
The refrigerator is too close to the wall.| Take away the device off the wall for the ventilation.
The refrigeratoris too full.| Remove food of the device.


There are smells in the appliance.

| Food becomes obsolete inside the

refrigerator.

| Throw away the obsolete food and wrap

the other.

The inside of the device needs to

be cleaned.

| Clean the inside of the refrigerator.


The light is not working.

| The LED light may be damaged.| Contact an authorized service

representative for repairing.

The control system has disabled the light due to the door being kept

open too long.

| Close and reopen the door to reactivate the light.

The following symptoms are not breakdowns:

  • The noise of the cooling liquid which circulates in pipes can be heard, it is normal.
  • The humidity on the surface outside of the device during the wet seasons is not a problem of the device; you just need to wipe it with a dry soft cloth.
  • The compressor and the condenser can warm more during the periods of strong heat.
  • The frame of the door is a bit hot; it means that the condenser works to evacuate the humidity of air.

It is normal to frequently hear the sound of the motor; it will need to run more when in following circumstances:

  • Temperature setting is set colder than necessary.
  • Large quantity of warm food has recently been stored in the appliance.
  • The temperature outside the appliance is too high.
  • Doors are kept open too long or too often.
  • After your installing the appliance or it has been switched off for a long time.

FAULT CODE DISPLAY

Fault display code Fault items
RS Failure of the sensor in the refrigeration chamber
FS Failure of the sensor in the freezing chamber
Fd Failure of sensor for defrosting of freezing chamber
ES Failure of ambient temperature sensor
FF Fan failure
UC Communication failure
FH Defrosting failure

GUARANTEE AND CUSTOMER SERVICE

Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred during production or transportation, please return the device to your dealer. In addition to statutory legal rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs by third parties or the fitting of non- original parts are not covered by this guarantee. Always keep your receipt, without the receipt you can’t claim any form of warranty. Damage caused by not following the instruction manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither can we hold responsible for material damage or personal injury caused by improper use or if the instruction manual are not properly executed. Damage to accessories does not mean free replacement of the whole appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or the replacement of said parts are not covered by the warranty and are to be paid.
The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.

ENVIRONMENT FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

For professional repair and ordering spare parts, please contact our customer service.

Manufactured by: Emerio Deutschland GmbH Lerchenweg 3, 40789 Monheim am Rhein, Deutschland
Service Hot Line: +49 3222 1097 615

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