BestMatic Side by Side Refrigerator User Guide

June 6, 2024
BestMatic

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BestMatic Side by Side Refrigerator

BestMatic Side by Side Refrigerator

SAFETY INSTRUCTIONS

Before use make sure to read all of the below instructions in order to avoid injury or damage, and to get the best results from the appliance. Make sure to keep this manual in a safe place. If you give or transfer this appliance to someone else make sure to also include this manual.

In case of damage caused by user failing to follow the instructions in this manual the warranty will be void. The manufacturer/importer accepts no liability for damages caused by failure to follow the manual, a negligent use or use not in accordance with the requirements of this manual.

  1. Read and save these instructions. Attention: pictures in the IM are for reference only.
  2. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  3. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  5. WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  6. WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  7. WARNING: Do not damage the refrigerant circuit.
  8. WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  9. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  10. This appliance is intended to be used in household and similar applications such as
    • staff kitchen areas in shops, offices and other working environments;
    • farm houses and by clients in hotels, motels and other residential type environments;
    • bed and breakfast type environments;
    • catering and similar non-retail applications.
  11. Placed the appliance against a wall with a free distance not exceeding 75mm and more than 50mm.
  12. WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
  13. WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  14. To avoid contamination of food, please respect the following instructions:
    • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
    • Clean regularly surfaces that can come in contact with food and accessible drainage systems.
    • Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days. (Only applicable to water dispenser and water inlet system)
    • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
    • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
    • One-, two- and three-star compartments are not suitable for the freezing of fresh food.
    • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
  15. This refrigerating appliance is not intended to be used as a built-in appliance.
  16. Climate class:
    • Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
    • Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
    • Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
    • Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’.
  17. Unplug the appliance from outlet when not in use, before putting on or taking off parts, before cleaning.
  18. Make sure to place the plug all the way into socket when connecting your appliance.
  19. Insert the plug into a single grounded socket.
  20. Never use the appliance in place where combustible and inflammable materials are kept.
  21. For safety reason, be sure to repair or replace parts at an authorized service dealer.
  22. The motor is permanently lubricated and will require no oil.
  23. The appliance must be positioned so that the plug is accessible.
  24. Please follow the local regulations regarding disposal of the appliance for its flammable blowing gas. Before you scrap the appliance, please take off the doors to prevent children trapped.
  25. Ensure the refrigerator is unplugged before cleaning or if the product is not in use.
  26. To clean the appliance, use only mild detergents or glass cleaning products. Never use harsh detergents or solvents.
  27. It is not recommended to use this refrigerator with an extension cord or power board. Please ensure that the appliance is plugged directly into the electrical outlet.
  28. Do not place hot food or drink into the refrigerator before it cools down to room temperature.
  29. Close the door immediately after putting in any items so the inside temperature will not rise dramatically.
  30. Keep appliance away from any heat source or direct sunlight.
  31. To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any soft material.
  32. Do not place any other appliance on top of the refrigerator, and do not wet it.
  33. To avoid injury from electrical shock do not operate the appliance with wet hands, while standing on a wet surface or while standing in water.
  34. Do not use outdoors or in wet conditions.
  35. Never pull the cord to disconnect it from the outlet. Grasp the plug and pull it from the outlet.
  36. Keep the cord away from heated surfaces.
  37. Check that the voltage of the power supply in your home is the same as the voltage shown on the rating label of this product.
  38. When frost in the freezer is removed, or when there is no electricity or when refrigerator ceases to be used, it should be cleaned in order to prevent it from smelling.
  39. Defrost the freezer at least once a month because too much frost may affect refrigeration.
  40. Turn on electricity only 5 minutes later after electricity goes off. Otherwise, the compressor may be damaged.
  41. Children should be supervised to ensure that they do not play with the appliance.
  42. The appliance is not intended to be operated by means of an external timer or a separate remote-control system.
  43. It is recommended to check regularly the supply cord for any sign of possible deterioration, and the appliance should not be used if the cable is damaged.
  44. Regarding the information pertaining to the installation, handing, use, servicing, replacement of lamp (if applicable), cleaning and disposal of the appliance, thanks to refer to the below paragraph of the manual.
  45. Do not put glassware in freezing chamber or refrigerator chamber air outlet, it may cause explosion or hurt.
  46. Do not touch food or containers at the freezer with wet hands. It may cause frostbite.
  47. Do not use the fridge for non-domestic purpose.
  48. Do not use drier to dry the inside, nor light a candle to remove odor. It may cause explosion or fire.
  49. Do not cling to the door or the trays of the door. It may make the fridge fallen down or damage the hands.
  50. Do not insert the hands or the metal stick into the exit of cool air, the cover, the bottom of the fridge, the heatproof grill (exhaust hole) at the backside.
  51. WARNING! Risk of fire / flammable materials
    Please keep the product far away fire source during using, service and disposal. There are flammable materials at the back of the appliance.

STRUCTURE ILLUSTRATION

STRUCTURE ILLUSTRATION

A: Freezer compartment

  1. Freezer LED light

  2. Freezer door rack

  3. Freezer glass shelves

  4. Freezer drawer cover

  5. Freezer drawer
    B: Fridge compartment

  6. Fridge LED light

  7. Fridge door rack

  8. Water tank

  9. Fridge glass shelves

  10. Fridge crisper cover

  11. Fridge crisper

  12. Control panel

  13. Water dispenser

Note: The glass shelves and the crisper can be removed and inserted for cleaning and storing of food according to the appliance.

TRANSPORT AND HANDING
When transportation, hold the base and lift the refrigerator carefully with an angle inferior at 45 degree. Never hold the door handle as support. Never place it upside down nor horizontally. Push refrigerator on its basis and place it thanks to its roller feet.

INSTALLATION
This refrigerating appliance is not intended to be used as a built-in appliance.
To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any soft material. Choose a location where there is no heat source. Keep the refrigerator away from direct sunlight or other appliance producing heat.
Choose a dry and well-ventilated place where there is no corrosive air.
In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator.
Place the appliance against a wall with a free distance that not exceeding 75mm but more than 50mm.

Adjust plastic feet:
When the appliance stays in the packing box, plastic feet are in tightened state. After carrying it out from the packing box for placement, please make sure to adjust two front plastic feet until the height is suitable; just adjust two plastic feet with a wrench or directly by hand.

Plastic feet and rear rollers must touch the ground to prevent the refrigerator from movement, vibration or noise. When moving the appliance, adjust plastic feet counterclockwise to keep them off the ground, and then push the appliance gently to move it.

FIRST USE
Adjust the feet and clear the outside and inside of the refrigerator with warm cloth.
Remove the film: There is a layer of transparent film on the panel of our product, which can protect products from being scratched in the process of production and transportation, and you can choose to reserve or remove the film as needed.
Do not start the refrigerator immediately after vertical placement. Only start it after 2-6 hours standing to ensure its proper operation.
To prevent damage to the power cord and any consequence incidents, the power cord should be not covered by the refrigerator or other objects. Before switching on the refrigerator, please check the voltage range of refrigerator carefully if the same as that of the power supply.
When the refrigerator is first installed, allow it stabilize at normal operating temperatures for 2-3 hours prior to filling it with fresh or frozen foods.
If operation is interrupted, wait for 5 minutes before restarting.

DISPLAY CONTROLS

Use your appliance according to the following control regulations, your appliance has the corresponding functions and modes as the control panels showed in the pictures below.

DISPLAY CONTROLS

  1. Freezer compartment temperature control button
  2. Fridge compartment temperature control button
  3. Feature button
  4. Lock button
  5. Lock icon
  6. Temperature display for freezer compartment
  7. Temperature display for fridge compartment
  8. Super cool mode indicator light
  9. Super freeze mode indicator light
  10. Holiday mode indicator light
  11. Child lock icon for water dispenser (no function)

Controlling the temperature
The default temperature for the refrigerator is set to 5°C and the freezer to -18°C. If you want to change the temperature, follow the instructions below.
Caution! When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperatures inside each compartment may vary from the temperature values displayed on the panel, depending on how much food you store and where you place them. Ambient temperature may also affect the actual temperature inside the appliance.

Note: the temperature will impact the storage time of food. Set the temperature as necessary. Warmer will accelerate food spoilage and colder will froze food bad. Thus, food to be wasted.

  1. Lock /unlock
    Press “Lock” button for 3 seconds, icon “ ” will be off and the panel is unlocked. Short press the button again, the panel will be locked.
    Without any operation in 20 seconds, the panel will be locked automatically.
    If the appliance is in lock mode, the other buttons on the control panel will not function. When the buttons are touched, a chime will sound and the lock icon will flash.

  2. Fridge
    Press “Fridge” to set fridge temperature from 0°C to 6°C as needed, and the temperature display will show corresponding values.

  3. Freezer
    Press “Freezer” to set freezer temperature from -15°C and -23°C as needed, and the temperature display will show corresponding values.

  4. Feature selection
    Press “Feature” to set function: super cool mode , super freeze mode , holiday mode

Super cool
Super Cool can refrigerate your food much faster, keeping food fresh for a longer period.
When super cool function is on, freezer temperature is not changed and fridge temperature is set to 0°C. The icon is on. The temperature display will show 0°C.
It runs 150 minutes maximally then exits automatically, and the fridge temperature will revert back to the previous setting.

Super freeze
Super freeze will quickly lower the temperature within the freezer, so food will freeze vitamins and nutrients of fresh food and keep food fresh longer.
When super freeze function is on, fridge temperature is not changed and freezer temperature is set to -28°C.

The icon is on.
It automatically switches off after 24 hours or when the freezer temperature reaches -28°C, and the freezer temperature will revert back to the previous setting.

Holiday
The fridge temperature is set at 6°C, and the freezer temperature is set at -15°C in this mode.

Open door alarm
When the refrigerator door is open for above 1 minute, the buzzer will alarm to remind users to close the door. After the door is closed, the alarm sound will stop automatically.

STORAGE OF FOOD
Your appliance has the accessories as mentioned in the “Structure illustration” showed in general, with this part instruction you can use the best way to store your food. The glass shelves and crisper can be removed to store food if needed.
Note: Food is not allowed to touch directly the surfaces inside the appliance. It has to be wrapped separately in aluminum sheet or in cellophane sheet or in airtight plastic boxes.

How to remove glass shelves
When removing the glass shelf, please press the movable pin under the shelf with both hands and push inward at the same time. Then the glass shelf will be removed. (A: cabinet liner; B: glass shelve)

How to remove glass shelves

Storing food in the refrigerator compartment
The fridge compartment helps to extend the storage times of fresh perishable foods. Fresh food care for best results:

  • Store foods that are very fresh and of good quality.
  • Ensure that food is well wrapped or covered before it is stored. This will prevent food from dehydrating, deteriorating in colour or losing taste and will help maintain freshness. It will also prevent odour transfer. Vegetables and fruit need not be wrapped if they are stored in the vegetable container of the fridge compartment.
  • Make sure that strong smelling foods are wrapped or covered and stored away from foods such as butter, milk and cream which can be tainted by strong odours.
  • Cool hot foods down before placing them in the fridge compartment.

Dairy foods and eggs

  • Most pre-packed dairy foods have a recommended ‘use by /best before/best by/’ date stamped on them. Store them in the fridge compartment and use within the recommended time.
  • Butter can become tainted by strong smelling foods so it is best stored in a sealed container.
  • Eggs should be stored in the fridge compartment.

Red meat

  • Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.
  • Store cooked and raw meat on separate plates. This will prevent any juice lost from the raw meat from contaminating the cooked product.

Poultry

  • Fresh whole birds should be rinsed inside and out with cold running water, dried and placed on a plate. Cover loosely with plastic wrap or foil.
  • Poultry pieces should also be stored this way. Whole poultry should never be stuffed until just before cooking, otherwise food poisoning may result.

Fish and seafood

  • Whole fish and fillets should be used on the day of purchase. Until required, refrigerate on a plate loosely covered with plastic wrap, waxed paper or foil.
  • If storing overnight or longer, take particular care to select very fresh fish. Whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels. Place whole fish or fillets in a sealed plastic bag.
  • Keep shellfish chilled at all times. Use within 1-2 days.

Precooked foods and leftovers

  • These should be stored in suitable covered containers so that the food will not dry out.
  • Keep for only 1-2 days.
  • Reheat leftovers only once and until steaming hot.

Vegetable container

  • The vegetable container is the optimum storage location for fresh fruit and vegetables.
  • Take care not to store the following at temperatures of less than 7°C for long periods: Citrus fruit, melons, pineapple, papaya, passion fruit, cucumber, peppers, tomatoes.
  • Undesirable changes will occur at low temperatures such as softening of the flesh, browning and/or accelerated decaying.
  • Do not refrigerate avocados (until they are ripe), bananas and mangoes.
Food Location
Butter, cheese Upper door rack
Eggs Door rack
Fruit, vegetables, salad Crisper
Meat, sausage, cheese, milk Lower area (lowest shelf / crisper cover)
Dairy products, canned food, cans Upper area or door rack
Drinks, bottles, tubes Door rack

Freezing and storing food in the freezer compartment

  • To store deep-frozen food.
  • To make ice cubes.
  • To freeze food.

Note: Ensure that the freezer compartment door has been closed properly.

Purchasing frozen food

  • Packaging must not be damaged.
  • Use by the ‘use by /best before/best by/’ date.
  • If possible, transport deep-frozen food in an insulated bag and place quickly in the freezer compartment.

Storing frozen food
Store at -18°C or colder. Avoid opening the freezer compartment door unnecessarily.

Freezing fresh food
Freeze fresh and undamaged food only.
To retain the best possible nutritional value, flavor and color, vegetables should be blanched before freezing.
Aubergines, peppers, zucchini and asparagus do not require blanching.
Note: Keep food to be frozen away from food which is already frozen.

The following foods are suitable for freezing:
Cakes and pastries, fish and seafood, meat, game, poultry, vegetables, fruit, herbs, eggs without shells, dairy products such as cheese and butter, ready meals and leftovers such as soups, stews, cooked meat and fish, potato dishes, soufflés and desserts.

The following foods are not suitable for freezing:
Types of vegetables, which are usually consumed raw, such as lettuce or radishes, eggs in shells, grapes, whole apples, pears and peaches, hard-boiled eggs, yoghurt, soured milk, sour cream, and mayonnaise.

Packing frozen food
To prevent food from losing its flavor or drying out, place food in airtight packaging.

  1. Place food in packaging.
  2. Remove air.
  3. Seal the wrapping.
  4. Label packaging with contents and dates of freezing.

Suitable packaging:
Plastic film, tubular film made of polyethylene, aluminum foil. These products are available from specialist outlets.

Recommended storage times of frozen food in the freezer compartment
These times vary depending on the type of food. The food that you freeze can be preserved from 1 to 12 months (minimum at -18°C).

Food                                                Storage time
Bacon, casseroles, milk 1 month
Bread, ice cream, sausages, pies, prepared shellfish, oily fish 2 months
Non-oily fish, shellfish, pizza, scones and muffins 3 months
Ham, cakes, biscuits, beef and lamb chops, poultry pieces 4 months
Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw), pork (raw) 6 months
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes 12 months

Suggested sections of freezer chamber for various foods and variety name:

  • Upper door rack: small frozen articles;
  • Glass shelves: frozen foods, such as fishes, meats and ice creams;
  • Drawer: packaged frozen foods, etc.;

Never forget:

  • When you freeze fresh foods with a ‘use by /best before/best by/’ date, you must freeze them before this date expires.
  • Check that the food was not already frozen. Indeed, frozen food that has thawed completely must not be re-frozen.
  • Once defrosted, food should be consumed quickly.

HELPFUL HINTS AND TIPS
We recommend that you follow the tips below to save energy.

  • Try to avoid keeping the door open for long periods in order to conserve energy.
  • Ensure the appliance is away from any sources of heat (Direct sunlight, electric oven or cooker etc.)
  • Don’t set the temperature colder than necessary.
  • Don’t store warm food or evaporating liquid in the appliance.
  • Place the appliance in a well ventilated, humidity free room. Please refer to Installing your new appliance chapter.
  • Foods cannot block the air outlet; otherwise, abnormal air circulation will be caused.
  • Make sure that the temperature sensor is not covered or blocked by foods, and keep proper distance with foods.

Hints for refrigerator

  • Meat (All Types) Wrap in polythene food: wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers.
  • Cooked food, cold dishes, etc.: They should be covered and may be placed on any shelf.
  • Fruit and vegetables: They should be stored in the special drawer provided.
  • Butter and cheese: Should be wrapped in airtight foil or plastic film wrap.
  • Milk bottles: Should have a lid and be stored in the door racks.

Hints for freezing

  • When first starting-up or after a period out of use, let the appliance run at least 2 hours on the higher settings before putting food in the compartment.
  • Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required.
  • Wrap up the food in aluminum foil or polyethylene food wraps which are airtight.
  • Do not allow fresh, unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter.
  • Iced products, if consumed immediately after removal from the freezer compartment, will probably cause frost burns to the skin.
  • It is recommended to label and date each frozen package in order to keep track of the storage time.
  • Do not put bottled or canned foods into the freezer chamber to prevent frost cracking.
  • Glass bottles or glass containers shall not be placed into the freezer chamber or at the air outlet of refrigerating chamber duct; otherwise, they may explode.
  • Do not put too many fresh foods into the freezer chamber once, preferably not exceeding the freezing capacity value of refrigerator.

Caution: The food especially the oily food which stored in refrigerator, please avoid the direct contact with the liner. When the interior stained with oil or oily food soup stains, it should be cleaned immediately to avoid the long contact with the liner which may lead to the liner corrosion and cracking.

Switching off your appliance
If the appliance needs to be switched off for an extended period, the following steps should be taken to prevent mould on the appliance.

  1. Remove all food;
  2. Remove the power plug from the mains socket;
  3. Clean and dry the interior thoroughly;
  4. Ensure that all the doors are wedged open slightly to allow air to circulate.

CLEANING AND CARE
For hygienic reasons the appliance (including exterior and interior accessories) should be cleaned regularly at least every two months.

WARNING: The appliance must not be connected to the mains during cleaning. Danger of electrical shock!
Before cleaning, switch the appliance off and remove the plug from the mains socket.

Exterior cleaning

  • To maintain good appearance of your appliance, you should clean it regularly.
  • Wipe the digital panel and display panel with a clean, soft cloth.
  • Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface.
  • Clean the doors, handles and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth.
  • When cleaning door sealing strip, always use clean water, wipe with dry cloth and let it dry naturally.

Caution!
Don’t use sharp objects as they are likely to scratch the surface. Don’t use Thinner, Car detergent, Clorox, ethereal oil, abrasive cleansers or organic solvent such as Benzene for cleaning. They may damage the surface of the appliance and may cause fire.

Interior cleaning
You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of bicarbonate of soda, and then rinse with warm water using a wrung- out sponge or cloth. Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts.

Defrosting:
This production has automatic defrosting function, without manual operation.

Replacing the LED light
Warning: Replaceable (LED only) light source by a professional This product contains a light source of energy efficiency class F.

WATER DISPENSER
Instructions for child lock lever
There is a child lock lever  ① under the child lock icon.
Press the child lock lever with your thumb as the direction as below ① , and the water lever ② will be locked and effectively reduced the water took by children. Press in the opposite direction to unlock and take water.

  • Push in the lever of the water dispenser with your glass.

  • Releasing the lever, stops further dispensing of water.

  • Flow rate is dependent on how far the lever is pushed back:
    Fully back = full flow
    Gently back = trickle

  • As the level of water in your cup/glass rises, gently reduce the amount of pressure on the lever to avoid overflow.

WATER DISPENSER

Notes: Push the water dispenser lever with a rigid cup. If you are using a plastic disposable cup, then push the lever with your fingers from behind the cup.

Instructions for water tank assembly

  1. Hold both sides of the tank with hands and pull the tank assembly off the door slightly in the direction indicated as below.
    Notes: The transparent silicone parts of the sealed water valve could be brought out meantime when removing the water tank. If so, remove them, and re- install them according to the following steps.

  2. Align the sealed part with the hole in the door and place it in it.

  3. It will be completed when the step of sealed part can be fitted to the step in the hole.

  4. Rotate counterclockwise to remove the water valve assembly from the water tank for cleaning.

  5. Remove the water tank cover. The tank and its cover can be cleaned after disassembly.

  6. Install the water valve by rotating it clockwise after cleaning. When installing the tank cover, install the one side at first (do not press it all the way), then install the other side. Press firmly on edges of the tank cover to fit the tank. Re-install the entire water tank assembly at 45° to the door. Press the outer edge of the water tank slightly downwards to make it fit into the door.

Instructions for water tank assembly

Fill the tank with pure drink water
Open the inlet cover ① of water tank. Slowly fill the tank with pure drinking water up to the maximum fill line marked with “2L”. Then close the inlet cover. To prevent any spills, please use a narrow-bore container to charge water. Note: Only direct drinking water or mineral water can be stored in the water tank.

Fill the tank with pure drink water

TECHNICAL SPECIFICATIONS

Rated voltage: 220-240V~
Rated current: 1.1A
Rated frequency: 50Hz
Defrost power input: 210W
Climate class: SN-ST
Refrigerant: R600a(75g)
Protection against electrical shock: I
Insulation blowing gas: CYCLOPENTANE

Climate class:

  • Extended temperate (SN): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32 °C’;
  • Temperate(N): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
  • Subtropical (ST): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
  • Tropical(T): ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’;

Note: More data information, please scan the QR code on the energy label.

NORMAL PHENOMENA

  1. Button failure:
    please check the control panel whether the fridge under lock mode. When under lock mode, all buttons cannot work.

  2. Long time to start:
    When the ambient temperature is too high, it will take long time to start the appliance.

  3. Middle beams feel hot
    Middle beams feel hot after a period of time of the appliance run, it belongs to the normal phenomenon.

  4. Dew drops:
    When external air flows into the cool inner surface of the fridge, dew drops can be formed. If the humidity of the installed location is high or during the rainy season, dew drops can form on the outer side of the fridge. This is a natural phenomenon that occurs during the humid weather. Wipe the water drops with a dry cloth.

  5. Noise:
    When you operate the fridge for the first time, the fridge will operate at high speed to cool fast and the sound can seem louder. When the internal temperature falls below a certain level, the noise will subside.
    When the operation of the compressor is starting or ending; various parts expanding/contracting or various control devices operating or temperature change within the fridge, you will hear the sounds, these are normal.

  6. Compressor hot:
    When working, the temperature of the compressor is more than 80℃, please do not touch the compressor, it may cause serious injury.

  7. Compressor long time running:
    When the ambient temperature too high or put too much fresh foods into the fridge, it will take long time to cool down until the appliance run at the setting temperature.

TROUBLESHOOTING

Warning! Don’t try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where you purchased the product.

Fault Possible cause
No display on the display panel The plug is not in the socket properly, check

whether the power is on;

The fuse for domestic supply is switched off. It must be switched on.

Alarm sound| Door is slightly open or not close more than 1 minute. Close the door.
The compressor does not work| It’s under defrosting mode; it’s normal.

Check whether the power is connected well.

---|---
Compressor runs too long| The fridge has recently been disconnected for a period of time. It takes some hours for the fridge to cool down completely;
Put too much fresh or hot food;
Doors are opened too frequently or too long.
Vibrating noise| Floor is uneven or weak;
Items placed on the top of the fridge are vibrating;
Fridge is touching wall or cabinets.

GUARANTEE AND CUSTOMER SERVICE

Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred during production or transportation, please return the device to your dealer. In addition to statutory legal rights, the purchaser has an option to claim under the terms of the following guarantee:

For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs by third parties or the fitting of non- original parts are not covered by this guarantee.

Always keep your receipt, without the receipt you can’t claim any form of warranty. Damage caused by not following the instruction manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither can we hold responsible for material damage or personal injury caused by improper use or if the instruction manual are not properly executed. Damage to accessories does not mean free replacement of the whole appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or the replacement of said parts are not covered by the warranty and are to be paid.
The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.

ENVIRONMENT FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

For professional repair and ordering spare parts, please contact our customer service.

Manufactured by: Emerio Deutschland GmbH Lerchenweg 3, 40789 Monheim am Rhein, Deutschland
Service Hot Line: +49 3222 1097 615

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