Canon GP-2000 Graphic Printer User Guide

Canon GP-2000 Graphic Printer

Read this manual before attempting to operate the printer. Keep this manual for future reference.

Safety Precautions

Follow the items below to use the printer safely. Do not perform anyoperations or procedures other than as described in this document and instruction manual for this printer. Doing so may result in unexpected accidents and can cause a fire or electrical shocks.

⚠ Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation
⚠ Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

⚠ Warning
This printer generates a low-level magnetic field. Anyone wearing a pacemaker who experiences discomfort while working around the printer should leave the area and consult a doctor.

⚠ Warning
Follow the items below as there is a risk of fire and electrical shock.

• Do not set up the printer in any location exposed to alcohol, thinner, or other flammable liquids.
• Use the cables that are included with the printer. Do not use the cables included with the printer with other devices.
• Use the printer with a power supply that meets the operating conditions of the printer.
• Insert the power plug securely and completely into the power outlet.
• Never handle the power cable with wet hands.
• Never cut the power cord or attempt to modify it, and never stretch it or bend it forcefully.
• Never place a heavy object on the power cord.
• Never knot the power cord or wrap it around itself.
• Do not insert multiple power cables into the same outlet, and do not connect multiple extension cords.
• If there is lightning nearby, disconnect the power cable from the outlet and do not use the printer.
• When cleaning, always disconnect the cables and power cable that are connected to the printer, and use a cloth dampened in water. Never use flammable solvents such as alcohol, benzine, or thinner.
• Never disassemble the printer or attempt to modify.
• Once per month, disconnect the power cable and power cord from the outlet, and check that dust has not accumulated, and that there are no abnormalities such as heat generation, rust, bending, chafing, or cracking

If you continue to use the printer in the following cases, it may cause fires or electrical shock. Immediately press the power button to turn off the printer, disconnect the power cable from the outlet, and make a request for repairs on the Canon website.

• If any foreign matter (metal fragments, liquids, etc.) gets inside the printer.
• If abnormal conditions occur such as emitting smoke, strange smells, or strange noises.
• If the power cable or power cord is generating heat, rusty, bent, chafed, or cracking.

⚠ Warning
For cleaning, use a cloth dampened in water. Never use flammable solvents such as alcohol, benzine, or thinner.
If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

⚠ Caution
Moving parts: Keep body parts away from moving parts. Keep body parts out of the motion path.

• This mark may not appear on your model. 

⚠ Caution

About the printer stand
If a stand is included with this printer, please use that stand. If you are purchasing an optional printer stand, please observe the following caution.
When using a printer stand with the Canon GP-2000 printer, follow the instruction manual to securely attach the printer to the stand. Be sure to use the Canon SD-21 printer stand.
Using a printer stand other than the designated stand or using the printer stand without securely attaching the printer may be unstable and may result in injury.

Moving the Printer
Be careful to avoid back strain and other injuries when moving the printer.
For details, refer to the Online Manual or Setup Guide.

Printer Location

• Never install the printer on an unstable or vibrating surface.
• Never place the printer outdoor or in a location that is exposed to high humidity or large amounts of dust, or exposed to direct sunlight, high temperature, or open flame. Refer to “Specifications” for details on the usage environment.
• Never place the printer on a heavy wool or shag carpet.
• The fibers, dust, etc. may get inside the printer.
• Never place the rear surface of the printer against a wall.
• We recommend ensuring ample space for installation.
• Do not install the printer near sources of strong electromagnetic fields, whether equipment that generates such fields or places where such fields occur.

Power Supply

• Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately.
• Always grip the plug to remove the power cord from the power outlet. Pulling on the power cord could damage the cord.
• Never use an extension cord.
• A power cord shall be connected to a socket-outlet with earthing connection in order to prevent electric shock.

Handling

• Never insert your hand into the printer while it is printing.
• Never place items on top of the printer. In particular, never place small metal objects (paper clips, staples, etc.), liquids, any type of liquid container that contains flammable solvents (alcohol, thinner, etc.) on the printer.
• When using the printer, do not tilt it, stand it on its side, or turn it upside down. There is a risk of the ink spilling.
• When transferring the printer tilted, always perform the steps in “Preparing to Transfer the Printer” in order to protect the internal structure.
• Refer to the Online Manual for “Preparing to Transfer the Printer”.
• Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable connector matches the connection point on the printer.
• During printing, turn on the ventilation system in the room.

Print Head, Ink Tanks, or Maintenance Cartridge

• Always store consumables out of the reach of small children. If a child licks or ingests ink accidentally, wash out their mouth or make them drink 1 or 2 cups of water. If irritation or discomfort occurs, consult a doctor immediately.
• If ink accidentally gets in your eyes, immediately rinse with water. If ink gets on your skin, immediately clean it off with soap and water. If irritation persists in your eyes or on your skin, contact a physician immediately.
• Never touch the electrical contacts of the print head after printing. It may be hot.
• Never throw ink tanks in a fire.
• Never disassemble or modify the print head or ink tanks.
• Avoid dropping or shaking the print head, ink tanks, and maintenance cartridge.

Legal Notices

■ Copyright
Unauthorized reproduction of this user manual in whole or part is prohibited.
■ Legal Notice

• It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law.
• Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution.
• Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Illustrations

Instructions in this manual show the GP-4000 printer.Note that your printer may look different from these illustrations in some cases. However, the basic operations are the same.

Cautions When Requesting Repairs, Leasing, Transferring Ownership, and Disposing of the

Printer
If personal information is registered with the printer or security information such as passwords are set on the printer, that information may remain inside the printer.
To prevent information leaks, reset the settings (to the factory default state), before the printer is temporarily out of your hands such as for getting it repaired or leased, or before the printer is transferred to another owner or disposed of. For instructions, refer to “When Repairing, Lending, or Disposing of the Printer” in the Online Manual.

Trademarks

• QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.

Displaying the Online Manual

An Online Manual is also available in addition to this document. The Online Manual is a manual that can be viewed by connecting to the internet from a computer or smartphone, and contains information that is not explained in this document. It can be accessed from the Canon website as shown below.

1. Access the Canon website by any of the following methods.
   ■ To input the URL
   https://ij.start.canon
   Select the model number of the printer you are using.
   ■ Scan the QR code
   

2. Select Read Online Manual.
   • Perform the remaining operations by following the instructions on the screen to display the Online Manual.

Read the Setup Guide as well.

The Setup Guide contains information on how to install the printer, software installation procedure, etc. Read it as well.
Setup Guide

This printer is capable of a wide variety of printing.

This printer is capable of a wide variety of printing by using applications. For details on the applications, access the Canon website and view “Getting the Most Out of Your Printer”.

Consumables

This printer uses the following consumables. For details, refer to the Online Manual.

➊ Print head
➋ Cutter blade
➌ Ink tanks
➍ Roll paper
➎ Cut sheet
➏ Maintenance cartridge

Replacing consumables

Procedure for replacing the ➊ Print head, ➌ Ink tanks, ➍ Roll paper, ➎ Cut sheets => P. 21
Procedure for replacing the ➋ Cutter blade, ➏ Maintenance cartridge => Refer to the Online Manual

Loading Roll Paper on the Printer

To print on roll paper, load roll paper on the roll holder.
There are two types of roll paper cores: 2 inch and 3 inch. To use roll paper with a 3-inch paper core, attach the 3-inch paper core attachment to the roll holder and holder stopper.

Loading Roll Paper on the Roll Holder

For details on “Loading Roll Paper on the Roll Holder”, refer to the Online Manual.

1. Turn the holder stopper lever (A) in the direction to unlock it, and remove the holder stopper from the roll holder while holding position (B) as shown in the diagram.
   

2. To use a 3-inch paper core roll, align the tabs (A) on the 3-inch paper core attachment with the holes (B) in the roll holder, and insert securely.
   

3. With the leading edge of the roll paper facing towards you, insert the roll holder from the right side of the roll paper as shown in the diagram, and securely insert the roll paper until it is touching the flange (A) of the roll holder without any gap.
   

4. To use a 3-inch paper core roll, align the tabs (A) on the 3-inch paper core attachment with the holes (B) in the holder stopper, and insert securely.
   

5. Insert the holder stopper onto the roll holder from the left side as shown in the diagram, and securely insert it until the flange (A) on the holder stopper is touching the roll paper while holding position (B) as shown in the diagram. Turn the holder stopper lever (C) in the direction to lock it.

Loading Roll Paper in the Printer Upper Deck

For details on “Loading Roll Paper in the Printer Upper Deck”, refer to the Online Manual.

1. Tap the paper settings display area on the home screen of the touch screen.
   1. Tap the area.
   2. Tap Load paper or Replace paper, check the displayed message, and tap Yes.
   

2. Open the top cover and lift up the output guide.
   

3. Hold flanges (A) so that roll holder stopper is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
   

4. Lower the output guide.
   

5. Close the top cover.
   The roll paper is fed.
   

Loading Cut Sheets in the Printer

Follow these steps to load cut sheets in the printer.
For details on “Loading Cut Sheets in the Printer”, refer to the Online Manual.

1. Tap the paper settings display area on the home screen of the touch screen.
   1. Tap the area.
   2. Tap Load paper or Replace paper, check the displayed message, and tap Yes.
   

2. Open the top cover and lift up the release lever.
   

3. Insert the cut sheets between the platen (A) and paper retainer (B) in the portrait orientation with the print surface facing up, and align the edges of the paper inside the printer using the following procedure.
   1. Load the paper so that the paper is aligned with the right side paper alignment line (C).
   2. Align the edges of the paper inserted into the printer at the front of the paper alignment line (D) as shown in the diagram.
   When the cut sheets are inserted, they are automatically suctioned onto the platen surface.
   

4. Lower the release lever and close the top cover.
   The menu for selecting the type of paper is displayed.
   Select the type of paper you loaded and tap OK. Feeding of the paper begins.
   

Replacing the Ink Tanks/Paper/Print Head

The method for replacing the ink tanks/paper/print head is displayed on the touch screen of the operation panel. Perform the replacement procedure by following the instructions. For details on replacing other consumables, refer to the Online Manual.

■ Replacing the Ink Tanks

1. Tap the ink display area on the touch screen.
2. Tap Replace.
3. Follow the on-screen instructions.
   

■ Replacing Paper

1. Press (Load).
2. Select the paper to replace.
3. At Remove the paper? tap Yes.
4. Press (Load).
5. Select the paper to load.
6. Follow the on-screen instructions.
   

Note
Video instructions available.
Select Manual on the touch screen to display a QR code, and scan it using a smartphone, etc. You can view videos of the operating methods.

■ Replacing the Print Head

1. Tap Maintenance on the touch screen.
2. Tap Head Replacement.
3. Follow the on-screen instructions.
   

Clearing Jammed Paper

If the paper gets jammed, clear away the jammed paper using the following procedure.
Note
To view the videos of the operating methods
Select How to clear located inside the error message to display a QR code, and scan it using a smartphone, etc. You can view videos of the operating methods.

1. Open the top cover.
   
   If the carriage is out, manually move the carriage out of the way, away from the paper.
   

2. Lift the release lever.
   
   Roll Papers

3. Remove the jammed paper.
   1. Pull the jammed paper out to the front.
   2. Cut off areas that have already been printed or that are wrinkled by using scissors, etc.
   

4. If the carriage is on the left, move it to the right manually until it stops.
   

5. Pull out the roll paper.
   
   1. Pull out the roll paper as shown in the diagram, and align the right side of the roll paper parallel with line (A).
   2. Lower the release lever.
   3. Close the top cover.
   Note
   • Pull the roll paper so that there is no slack.
   • If you want to make the edge of the paper neater, cut the edge of the paper. For details on how to cut the paper, refer to “Specifying the Cutting Method for Rolls” in the Online Manual.
   Cut Sheets
   3. Pull the jammed portion out toward the front.
   
   4. If the carriage is on the left, move it to the right manually
   
   5. Lower the release lever and close the top cover.
   

Cleaning the Print Head

If the printing is scratched, it might be improved by cleaning the print head.
There are 3 different types of cleaning as follows.
Execute as appropriate depending on the symptoms.

[Cleaning] Use this mode if printing is faint or contains foreign substances.
This method of cleaning consumes the least amount of ink.
[Deep Cleaning] Use this mode if no ink is ejected at all, or if Cleaning does not solve the problem.
[System Cleaning] Use this mode if Deep Cleaning does not solve the problem.
System Cleaning consumes an extremely large amount of ink. Since your ink will run out quickly if you perform this frequently, you should only perform it when necessary.

Note
If executing System Cleaning does not solve the problem, the print head may have reached the end of its life. Contact your distributor.

1. Perform the following procedure on the touch screen.
   1. Tap Maintenance on the touch screen.
   2. Tap Print Head Cleaning.
   3. Tap the print head cleaning to execute.
   4. Tap All colors.
   5. Tap Yes. - > Print head cleaning begins.
   Note
   If you want to perform cleaning of some ink groups only, refer to “Cleaning the Print Head” in the Online Manual.
   

2. Once the print head cleaning has finished, print the nozzle check pattern and check if it has improved
   
   Note
   For details on how to print the nozzle check pattern, refer to “Checking for Nozzle Clogging” in the Online Manual.

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