bbpos CHB60BBZZ01 WiseCube Bluetooth EMV and NFC Card Reading User Manual

June 6, 2024
bbpos

WiseCube (CHB60)
User Manual
DO NOT PRINT RED LINE!
DO NOT PRINT GREEN LINE!
DO NOT PRINT MAGENTA LINE!

WiseCube
Advanced MPOS Design Integrating Bfuerooth®
EMV and NFC Card Reading Functions

Index & Accessories ( Fig. 1 )

Package Contents

Device x1

Application Download & Installation

This device can support iOS and Android.

  1. Please download the official application from app stores before operation.
  2. Please follow app instructions to register and login for proper operation.
  3. For any questions, please contact the official application developer or solution provider.

Quick Start Procedures a

Connect the USB Type-C charging cable to charge the device.

Download the official application from APP Store or Google a Play Store.

WiseCube is powered by an internal Lithium Polymer rechargeable battery pack that cannot be removed or replaced.

LED Status Indicators

Power On Power Off Idle
**** **** ****
Update Tamper Self Check Interity Fail
**** **** ****

Battery Charging Status
Battery Level
When power On, it is shown as below in first four second
NFC Operation
EMV Operation
Transaction Result

Cautions & Important Notes

  • Ensure the device is fully charged before use.
  • Please ensure the EMV chip of the card is facing the right direction when inserting card.
  • The NFC card or mobile wallet should be tapped within 4 cm range on top of the reader mark.
  • Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint or Insert foreign object into the device.  Doing any of which will damage the device and void the Warranty.
  • Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill food or liquid on the devices. Don’t attempt to  dry the device with external heat sources, such as microwave or hair dryer. Don’t use any corrosive solvent or water to clean the device. We recommend using dry cloth to clean the surface only.
  • Don’t use any sharp tools to probe the internal components, connectors or contacts, doing which may lead to device malfunction and void the  Warranty simultaneously.

Troubleshooting

Problems Recommendations
Device does not work with your phone or tablet • Please check the version of

your operating system is supported for this device’s operation.
Device cannot read your card successfully| • Please press the power on button to tun on the device again. The device will  automatically connect with your smartphone or tablet again.
• The device may be at lower battery level. please use the USB cable to recharge it,  then retry.
• Please ensure the device or smartphonestablet is within the reception range.
Inserting card
• Please check if the device has power when operating and ensure devices are connected.
• Please follow the application instruction to insert or tap card.
• Please ensure that there is no obstacle in the card slots.
• Please check if the chip of the card is facing the right direction when inserting card,
• Please ensure that your phone/ tablet is a supported model for this device’s operation.
• Please insert card with a more constant speed.
Tap Card/Mobile Wallet
• Please check if your card supports NFC payment.
• Please ensure if your card is placed within 4. cm range on top of the NFC marking.
• Please take out your NFC payment card from wallet or purse for payment to avoid any interference.
Device has no response| • Please use a paper clip to press the reset button at the bottom for reboot,

Product Specifications

Functions| • EMV chip card reader (ISO 7816 compliant class A, B, C card)
• NFC Card Reader (EMV contactless, ISO  144434/B)
• Over-the-air firmware update
• Over-the-air key update
---|---
Communication Interface| USB
Power & Battery| Lithium polymer rechargeable battery S20mAh, 3.7V
Charging| Via USB Type-C
Key Management| DUKPT, MK/SK
Encryption Algorithm| ‘TIDES, AES
Support Operating System| Android 4.2 of above, iOS (iPhone 6s or above, iPad Air 2 above,
iPad Mini 5 or above, iPad Pro except 2016 version)
Product Size| 82.5 x 69.0x 10.5mm (approx)
Product Weight| 75g (approx.)
Operating Temperature| 0°C – 45°C (32°F – 113°F)
Operating Humidity| Max 95%
Storage Temperature| -20°C – 55°C (-4°F – 131°F)
Storage Humidity| Max 95%

Warranty

  • Any damage or defects caused by a failure to follow the instructions which relate to this device or as the result of an accident, abuse, misuse,  misapplication, product tion, improper voltage or current, acts of God, shipping damages or loss, or damage caused by service performed by anyone other than our company are expressly excluded from the warranty stated below.
  • We are nat under any obligation to support the device for all operating environments, including but not limited to, interoperability with all current  and/ or future versions of software or hardware,
  • Please contact the dealer for any warranty or customer support services. Any repair of the device by yourself will void the Warranty.

ISED Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Caution Statements

FCC Supplier’s Declaration of Conformity:

BBPOS / WiseCube (CHB60)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

BBPOS Corp.
970 Reserve Drive, Suite 132 Roseville, CA 95678
www.bbpos.com

Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Need Help?
E: [email protected] | T: +852 3158 2585


Room 1903-04, 19/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kongwww.bbpos.com

©2018 BBPOS Limited. All rights reserved. BBPOS are either trademark of registered trademarks of BBPOS Limited. iOS is the trademark of Apple  Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft Corporation in the United States and/or other  countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS  Limited is under license. Other trademarks and trade names are those of their respective owners.All details are subject to change without prior notice.

Scale: 1:1
General Notes: All special colours specified are from PANTONE© Matching System unless otherwise stated.
The colours on this printout are not accurate and are intended to be used as a guide.
Do not use for matching purposes unless otherwise stated.

Remark
Material: 120 GSM White Paper
Printing: B/W
**Double-side Printing

Supported Operating System: iOS, Android
www.bbpos.com

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