bbpos WisePOS E Android POS Terminal User Guide

June 5, 2024
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Android POS Terminal Model-WisePOS E Quick start guide

POS terminal base (optional)

Front view

bbpos WisePOS E Android POS Terminal

POS terminal base (optional)
Back view

bbpos WisePOS E Android POS Terminal - back view

Thanks for your purchase of the Product Description. Please read this guide first before you use the device, and it will ensure your safety and the proper use of equipment. About the equipment configuration, please check with the relevant contracts of the device or consult the seller who sells the equipment to you. The pictures in this guide are for reference only, if some pictures do not match the physical product, please in kind prevail. Many network function which is described in this manual is the specific service by the network service providers. Whether using these functions depends on the Internet service provider who services for you. Without the company’s permission, anyone should not use any forms or any ways to copy, excerpt, backup, modify, spread, or translated into other languages,all or partly used for commercial.

Indicator icon

Warning: may hurt themselves or others
Caution: may damage your equipment or other devices
Note: the annotations, use hints or additional information

To know the product

bbpos WisePOS E Android POS Terminal - product

Back cover: install and uninstall
Install back cover: steps to step2. Uninstall back cover: opposite operation.
Battery: install and uninstall
Install battery: steps to step2. Uninstall battery: opposite operation.

USIM(PSAM) card:install and uninstall Install
USIM/PSAM/T card:
Uninstall USIM/PSAM/T card:
bbpos WisePOS E Android POS Terminal - sim card

Charging for the battery

Before using the device for the first time or if the battery is not used for a long time, you must first charge the battery. In the state the power is on or off, please ensure that you close the battery cover when you charge the battery.
Only use the company matching chargers, battery, and data cables. Using the charger or data cable no without permission will cause a battery explosion or will damage the equipment. ln, the condition of charging, the LED light shows red; When the LED light shows green,it expresses Ps that the battery has been completed; When the battery is insufficient, the screen will show a warning message; When the power is too low, the device will shut down automatically.
Boot/Shutdown/Sleep/Wake up the device
Long press the switch to turn on or off the device.
Short press the switch to wake or sleep the device.

Troubleshooting

After pressing the power button the device is not on.

  • When the battery has run out and it is unable to charge, please replace it.
  • When the battery power is too low, please charge it. The device shows a network or service error message
  • When you’re in a place where the signal is weak or receiving badly. it may be lost the absorptive capacity.So please try again after moving to other places. Touch screen response slowly or is not correct
  • If the device has a touch screen but the touch screen response is not correct, please try the following:
  • Remove the touch screen of any protective film.
  • Please make sure that your fingers are dry and clean when you click the touch screen.
  • To remove any temporary software error, please restart the device
  • If the touch screen is scratched or damaged, please contact the seller Device is a frozen or severe mistake
  • If the device is frozen or hung, it may need to shut down the program or restart to regain function.lf the device is frozen or slow, hold down the power button for 6 seconds, then it will automatically restart. Standby time is short
  • Use the functions such as Bluetooth /WA /1AWGPS/automatic rotating/data business, it will use more powers° we recommend
  • you to close the functions when it is not in use. If there are some programs in the background, close some not to Can’t find another Bluetooth device
  • To ensure that the device has started the Bluetooth wireless function.
  • Make sure that the distance between the two devices is within the largest Bluetooth range(l0m).

Use Notes

The operating environment

  • Please do not use this device in thunderstorm weather, because the thunderstorm weather may result in equipment failure, or click danger.
  • Please put the equipment from rain, moisture, and liquids containing acidic substances, or it will make the electronic circuit boards corrosion.
  • Don’t store the device is overheating, high temperature, or it will shorten the life of electronic devices.
  • Don’t store the device in a too cold place, because when the device’s temperature rises, moisture can form inside, and it might damage the circuit board.
  • Do not attempt to disassemble the device, non-professional personnel handling can damage it.
  • Do not throw, beat, or intensely crash the device, because rough treatment will destroy the device’s parts, and it may cause the device failure.

Children’s health

  • Please put the device, its components, and accessories in a place where children can’t touch them.
  • This device is not a toy, so children should be under adult supervision to use it.

The charger security

  • When charging the device, power sockets should be installed near the device and should be easy to hit and the areas must be far away from debris, flammable, or chemicals.
  • Please do not fall or crash the charger. When the charger shell is damaged, please ask the vendor for a replacement.
  • If the charger or the power cord is damaged, please do not continue to use, it so as to avoid electric shock or fire.
  • Please do not fall or crash the charger. When the charger shell is damaged, please ask the vendor for a replacement.
  • Please do not use a wet hand to touch the power cord, or with the power supply cable way out of the charger.
  • The charger must meet the “2.5 restricted power in the request of the standard <GB49431 information technology equipment safety
  • IF the device needs to connect to a USB port, please make sure the SUB contains a USB port – IF the logo and its performance is in accordance with the relevant specification of the USB – IF.

The battery safely

  • Do not use the battery short circuit, or use a metal or other conductive objects to contact the battery terminal.
  • Please do not disassemble, squeeze, twist, pierce or cut the battery.
  • Please do not insert a foreign body in the battery, contact the battery with water or other liquid, and make the cells exposed to fire, explosion, or other risk sources.
  • Do not put or store the battery in a high-temperature environment. Please do not put the battery in a microwave or in the dryer
  • Please do not throw the battery into the fire
  • If there is a battery leak, do not let the liquid on the skin or eyes, and if accidentally touched, please rinse with plenty of water, and seek medical advice immediately.
  • When o device is in standby time obviously shorter than the normal time, please replace the battery.

Repair and Maintenance

  • Don’t use strong chemicals or powerful detergents to clean the device.If it is dirty, please use a soft cloth to clean the surface with a very dilute solution of glass cleaner.
  • The screen can be wiped with an alcohol cloth, but be careful not to let the fluid accumulate around the screen. Dry the display with o soft non-woven cloth immediately, in order to prevent the screen from leaving the strip traces.

FCC Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
ISED RSS Warning:
This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Information (FCC SAR) :
This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit set by the FCC is 1.6 W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the device as reported to the FCC when worn on the body, as described in this user guide, is 0.91W/kg (Body-worn measurements differ among devices, depending upon available enhancements and FCC requirements.) While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: 2AB7X-WISEPOSE. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 0 cm from the body. The use of other enhancements may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory position the handset a minimum of 0 cm from your body when the device is switched on at its highest certified power level in all tested frequency bands. For handheld operating conditions, SAR meets with the FCC limit of 4.0W/kg.

RF Exposure Information (IC SAR) :
This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit set by the IC is 1.6 W/kg. *Tests for SAR are conducted using standard operating positions accepted by the IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the device as reported to the IC when worn on the body, as described in this user guide, is 0.91W/kg (Body-worn measurements differ among devices, depending upon available enhancements and IC requirements.) While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. The IC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the IC RF exposure guidelines. SAR information on this device is the IC: 24228-WISEPOSE. For body-worn operation, this device has been tested and meets the IC RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 0 cm from the body. The use of other enhancements may not ensure compliance with IC RF exposure guidelines. If you do not use a body-worn accessory position the handset a minimum of 0 cm from your body when the device is switched on at its highest certified power level in all tested frequency bands. For handheld operating conditions, SAR meets with an IC limit of 4.0W/kg.

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