WEISER HomeConnect 620 Keypad Electronic Smart Lock User Guide

69372-001 Rev01
**Z-Wave® Plus v2
HomeConnect 620
KEYPAD ELECTRONIC SMART LOCK
Installation and User Guide

**

HomeConnect 620 Keypad Electronic Smart Lock

Required tools

Weiser
1-800-501-9471
www.weiserlock.com

Parts List

Prepare the door and check dimensions

If drilling a new door, use the supplied template and the complete door drilling instructions available at www.weiserlock.com/doorprep

A Make sure your door is compatible. If you have a standard deadbolt mounted separately from the handle below it, your door is compatible.

B Remove your existing deadbolt and strike from your door.

C Measure to confirm that the hole in the door is either 2-1/8 (54 mm) or 1-1/2″ (38 mm).

Note: Additional door preparation may be required for doors with 1-1/2″ (38 mm) holes. Consult the  deadbolt drilling instructions at www.weiserlock.com/doorprep

D Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm).
E Measure to confirm that the hole in the door edge is 1″ (25 mm).

F Measure to confirm that the door is between 1-3/8″ and 2″ (35 mm and 51 mm) thick.

Install the latch and strike

For Latch/Strike Bag

A Is the door edge chiseled?

YES

Use latch “A”. If the  latch bolt is not already extended, extend the latch bolt as shown.

Or

NO

Use latch “B.” If the latch bolt is not already  extended, extend the latch bolt as shown.

B Hold the latch in front of the door hole, with the latch face flush against the door edge.

C Is the D-shaped hole centered in the door hole?

No adjustment is required.
Proceed to next step.
Rotate latch face as shown to extend latch.

D Which latch are you installing?

E Install the strike on the door frame.
Make sure the hole in the door frame is drilled a minimum of1″ (25 mm) deep.

Note: there will be extra screws and a strike.

Install the exterior keypad

For Lock Bag

A What is the diameter of the hole in the door?
Diameter Is 2-1/8″ (54 mm)

Adaptor ring and frost guard 68780 are preassembled and no changes are needed Proceed to next step.
Or
Diameter Is 1-1/2″ (38 mm)

B Remove the mounting plate from the interior assembly.

C Install the exterior Keypad and mounting plate .

Insert the key and test the latch. If the latch does not extend or retract smoothly, adjust the screws.  Remove the key when finished,and make sure the latch bolt is fully extended.

Install the interior assembly

For Lock Bag

A Ensurethe turnpiece shaft is pointing up, and remove the interio rcover and battery pack from the interior assembly.
a Remove the interior cover from the interior assembly.

b Make sure turn piece shaft is rotated as shown.

If turnpiece shaft is not oriented correctly, put the cover back on and rotate the turnpiece as shown in step C.
C If the turnpiece shaft is pointing down, place the cover back onto the interior assembly and rotate the turnpiece until you hear it click. You may need to apply some force. Once the turnpiece shaft is correctly oriented, remove the cover again.

B Install the interior assembly onto the mounting plate .

Install the batteries and perform the door handing process

This step will teach your lock the orientation of your door and is crucial to lock operation.

A Install 4 AA batteries in the battery pack.

B Withthedoor open, install the battery pack to initiate auto-handing.

C The latch will retract and extend to learn the orientation of the door. If the bolt does not move, make sure the batteries are correctly installed, and perform step 5B again.
Note: The latch bolt will only retract half way.

D The Status LED will indicate success or failure.

Green: Door handing was successful. Proceed to next step .
Red: Door handing was unsuccessful. Make sure the lock interior and batteries are correctly installed. Perform step 5B again.
If the door handing process is still unsuccessful after a second attempt, see the Manual Door Handing section on page 4.
NOTE: The lock will auto-hand again after the first time the door is locked or  unlocked using the keypad or app. This is to confirm the door orientation.

Add the lock to your smart home system

A Initiate the process to add the lock to your system at your smart home controller. Refer to your smart home system instructions for more information.
SmartStart Enabled Products
SmartStart enabled products can be added into a Z-Wave network by scanning the Z-Wave QR Code present on the  product with a controller providing SmartStart inclus ion . No further action is required and the  SmartStart product will be added automatically within 10 minutes of being switched on in the network vicinity .

B If prompted by your smart home system to add the lock, press button “A’ on the lock interior one time. The red LED w i l l illuminate when the lock enters Add Mode.

C At this time, you may be prompted by your smart home system to enter the 5-digit PIN found on the label of the interior assembly. If not, proceed to step D .

If successful, re-name the lock in your system (if applicable). If unsuccessful, follow your system’s instructions to remove the lock from the controller and any other network, then press button “A” on the lock one time. Perform steps A-C again. If still unsuccessful, consult the Programming and Troubleshooting Guide on the Home Connect 620 page at welserlock.com.

Add user codes (250 max)

It is recommended that you add and delete all user codes through your smart home control system. If your system does not allow this, codes may be added directly to the loc k as shown here. Programming Timeout During programming, if no button is pressed for five seconds, the wat A L system will time out (indicated by three beeps and ared flashing Weiser button), and you will need to restart the procedure.
Mastercode
For enhanced security, a  mastercode may be used whena ajuctna lock contiouration settings. For more information about the mastercode, download the Programming and Troubleshooting Guide  onthe Home Connect 620 page at weiserlock.com.

A Make sure the door is open.
Press the Program button once.

B Enter user code. A total of 250 user codes may be programmed.

Ensure the user code is nota duplicate, is bet 4and etween “an 8 digits, and the first 4 digits are not the same as another code.
C Press button once.

D What lights and sounds does the lock produce?
GREEN with ONE BEEP
Programming was successful.

Or

RED with THREE BEEPS

Programming was unsuccessful. Ensure the user codeis not a duplicate, Is aaah tie ands dias, and tne nst 4 digits * Ensure the lock has room for an additional code. If all user code positions are filled, delete a code to make room for the new code.

Test the lock and check door alignment

A With the door open, insert the key to  extend the latch. Ensure that the latchextends smoothly.

B Turn the key 180° to retract the latch. Ensure that the latch retracts smoothly.

C Close the door. Insert and rotate the key to lock the door. Ensure that the door locks smoothly.

D Turn the key 180° to retract the latch. Ensure that the door unlocks smoothly.

If your door does not lock and unlock smoothly, make sure you replaced your previous latch and strike with those supplied in the box. If you still experience locking errors, consult the Programming and Troubleshooting Guide on the Home Connect 620 page at welserlock.com or call Weiser Support: 1-800-501.9471

https://ca.weiserlock.com/en/howto/

Install the interior cover

For Lock Bag

Important Information about the interior cover

The window on the interior cover is unlocked by default for easier access to the battery pack and buttons.

For additional security, you may choose to lock the window by installing the security screw.
Ensure you are using the correct screws.
Using  incorrect screws will damage the product.

When the window is locked, you will need to remove the entire interior cover and screws to access the battery pack and buttons.

Cover Installation

a Install cover.
Note: You may need t o rotate the turn piece urn plece to align with the turn piece shaft.

b Install screws.

69316 (3x) (For Lock Bag)

Ensure you are using the correct screws.
Using Incorrect screws will damage the product.
Battery Pack Access

If the window is  unlocked, slideup the window  to access the battery pack and buttons

If the window is locked, remove the interi or cover and screws the to access the battery pack and buttons.

Home Connect 620 at a Glance

System Alerts

Keypad flashes red three times with three beeps*.

| incorrect code entered.| Reenter code.
 No user code programmed.| Program at least one user code.
Programming timeout after six seconds.| Attempt programming
Unsuccessful programming.| procedure again.
Keypad flashes red 15 times with 15 beeps”| Three incorrect codes entered within one minute.| Re-enter code after 60 second keypad lockout.
Keypad flashes red with fast beeping
sound for three to four seconds.| Low battery.| Replace batteries.
Keypad flashes red with continuous beeping sound for two seconds.| Door lammed while  attempting to lock.| Manually re-lock door. If needed, reposition strike.
Keypad flashes red one time for 5 seconds and beeps.| Failed handing.| Manually re-hand the lock.

Deleting a single user code
Note: All codes may be deleted at once if the mastercode is enabled. For more information about the mastercode, consult the Programming and Troubleshooting Guide.
if no button is pressed for six seconds, the system will time out, and you will need to restart the procedure.

1. Press “Program” button once.

2. Press Weiser button once.

3. Enter user code t o be deleted.

4. Press Weiser button once.

5. Re-enter user code.

6. Press Weiser button once.

If unsuccessful: Make sure to enter the same valid code in steps 3 and 5.
Test code : While the door is open, test the user code to make sure i t no longer unlocks the door.

Troubleshooting
Acomplete Programming and Troubleshooting Guide is available on the Home Connect 620 page at www.weiserlock.com.

Operating Your Lock

Mute/Unmute Audio
Audio is on by default.

1. Press”Program” button once.

2. Press button “A” once.

3. Press button “4” multiple times if needed to reach desired state.

Green Keypad Buttons: Feature is enabled. Red Keypad Buttons: Feature i s disabled.

4. Press Weiser button once.

Status LED
The Status LED blinks every 6 seconds to communicate whether the door is locked or unlocked. This feature is on by default.
Status LED Colors

Turn Status LED On/Off

1. Press “Program” button once.

2. Press button “A” once.

3. Press button “1” multiple times if needed to reach desired state.

Green Keypad Buttons: Feature is enabled. Red Keypad Buttons: Feature is disabled.

4. Press Weiser button once.

Auto-Lock
Auto-lock automatically re-locks the door after unlocking. This feature is set to 30 seconds and is turned off by default.
Turn Auto-Lock On/Off

1. Press “Program” button once.

2. Press button “A” once.

3. Press button “2” multiple times if needed t o reach desired state.

Green Keypad Buttons: Feature is enabled. Red Keypad Buttons: Feature i s disabled.

4. Press Weiser button once.

Change Auto-Lock Time Delay

1. Press “Program” button once.

2. Press button “A” once.

3. Press button “3” once.

4. Press numeric button once that corresponds to desired time delay:
   1| 30 sec.
   ---|---
   2| 60 sec. (1 min.)
   3| 180 sec. ( 3  min.)
   4| 300 sec. (5 min.)
   5| 600 sec. (10 min.)

5. Press Weiser button once.

Manual Door Handing

If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door.

1. Remove battery pack.

2. Press and HOLD “Program” button while reinserting the battery pack. Release button shortly after battery pack is installed. The status LED will flash red and green.

3. Press “Program” button once more.

4. The latch bolt will extend and retract to learn the orientation of the door. The Status LED w i l l indicate success or failure.
   Success: LED flashes green Fallure: LED remains solid red for 5 seconds If the Status LED indicates a failure  see the online Programming  Technical Support.

Factory Reset
A Factory Reset will delete all codes associated with the lock and the l o c k ‘ s network settings but will not remove the lock from the panel. Please run the Exclusion process to properly remove this lock from the network before performing a Factory Reset.

1. Remove battery pack.

2. Press and HOLD “Program” button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the statusLEDflashesred.
   

3. Press “Program” button once more. LED w i l l cycle flashing between red and green while an process performed.

4. After a few seconds, the lock will initiate the door handing process, and the latch bolt w i l l extend and retract to learn the orientation of the door.
   NOTE: The lock will auto-hand again after the first time the door is locked or unlocked using the keypad or app . This is to confirm the door orientation.

Network Information
Removing the lock from the network Follow your smart home system’s instructions t o remove the lock from the network. When prompted by the system, press button “A” on the lock interior once.

Z-Wave® System Notes
This product is a security enabled Z-Wave Plus product and must be used with a Security Enabled Z-Wave controller to be fully utilized. Z-Wave Is a “Wireless mesh network,” and results may vary based on building construction and communication path. To assure Interoperability, each Z-Wave product must pass a stringent conformance test t o assure that it meets the Z’Wave standard for complete compliance with all other devices and controls. The Z-Wave identity mark assures consumers, integrators, dealers and manufacturers that their products will reliably perform with any other Z-Wave device. And, regardless of the vendor, always powered nodes may act as a repeater for Kwikset/Weiser/Baldwin products. Z-Wave Configuration and Association Parameters are available on the Home Connect 620 page at www.weiserlock.com.

SmartKey Re-Keying
Re-key the lock to work with your existing key. See the supplied SmartKey Re- key instructions for more information.
Note: If Auto-Lock is enabled, remove the battery pack before re-keying your lock.

Important Safeguards

1. Read all instruction sin their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Protect your user codes and mastercode.
5. Dispose o f used batteries according to local laws and regulations.

CAUTION: Prevent unauthorized entry . Since anyone with access to the back panel can change the user codes, you must restrict access to the back panel and routinely check the user codes to ensure they have not been altered without your knowledge. The use of a mastercode can help protect your system’s settings.
WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.

©2021 Spectrum Brands, Inc . All Rights Reserved. Lake Forest, CA 92610.
69372-001
Rev 01
Z-Wave?® Plus v2

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