lifelines T4A Trackit Amplifier to Trackit+ Software User Guide
- June 6, 2024
- lifelines
Table of Contents
lifelines T4A Trackit Amplifier to Trackit+ Software
Check Bluetooth Status
Trackit+ will continually attempt to re-connect to the amplifier after a
disconnect. If the software fails to reconnect after the amplifier has come
back into range, follow these steps:
Check COM port is correct
If the T4A does not reconnect to the software, then confirm that the selected COM port is correct, as follows:
-
On the right-hand side of the Bluetooth settings window OR at the bottom of the window click “More Bluetooth options”
-
Next, click the “COM Ports” tab and see which com port is associated with the OUTGOING COM port. This is the COM you will select back in Trackit Software
-
Go back into the Trackit+ software and click on Options in the Settings tab, select the required OUTGOING COM port number, and create a meaningful name for
it, like “T4A” and include the word “blue” to signify it’s a Bluetooth connection and then close the Options window
-
Click on the “Trackit Connect” button in the Home tab
- Ensure that the Amplifier is still on & ensure the patient/amplifier is still within range of the unit
-
Change the COM drop-down menu to the correct COM number that you just confirmed was the OUTGOING direction in the Bluetooth settings
- Click the Connect button
Your amplifier should now be reconnected and you can verify this by looking at
the bottom left corner of the Trackit Software If this does not reconnect your
amplifier please call the Lifelines Neuro Customer Support Team on
866-889-6505, M-F 7:30 – 5 CT.
For additional assistance Tel: 866-889-6505 Email: support@lifelinesneuro.com