Smart Clean RoboVac 2000 User Manual: Ionvac Smartclean Troubleshooting & Instructions

: June 6, 2024
: Tzumi

The Smart Clean RoboVac 2000 User Manual provides detailed instructions and safety information for users of the Tzumi Ionvac Smartclean RoboVac 2000. The manual emphasizes the importance of following safety precautions and user cautions to reduce the risk of injury or damage. It is important to note that the Smart Clean RoboVac 2000 should not be used by children or persons with reduced physical, sensory, or mental capabilities. Additionally, the manual provides battery care and charging instructions, as well as guidance on how to use the Smart Clean RoboVac 2000 in various cleaning modes. Users can choose from auto cleaning, spot cleaning, edge cleaning, and manual cleaning modes to achieve maximum cleaning efficiency. The manual also includes instructions on how to connect the Smart Clean RoboVac 2000 to the Tzumi Smart Home app for remote control. By following the instructions in this user manual, users can ensure safe and efficient operation of their Smart Clean RoboVac 2000.

Tzumi Ionvac Smartclean RoboVac 2000 User Manual

Important Safety Information

The Smart Clean Robo Vac 2000 should not be used by children and persons with reduced physical, sensory or mental capabilities. Children should not play with the Smart Clean Robo Vac. Cleaning and user maintenance shall only be done by adults.
The Smart Clean Robo Vac must be used in accordance with the directions in this Instruction Manual. Tzumi Electronics cannot be held liable or responsible for any damages or injuries caused by improper use.
To reduce the risk of injury or damage, keep these safety precautions in mind when setting up, using and maintaining your Smart Clean Robo Vac:

Read all safety and operating instructions before operating your Smart Clean Robo Vac.
Retain the safety and operating instructions for future reference.
Heed all warnings on your Smart Clean Robo Vac, battery, charging Dock and in the owner’s manual.
Follow all operating and use instructions.

The symbol on the product or its packaging indicates:
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.
Contact your local authority for information regarding the collection systems available.

User Cautions

The Smart Clean Robo Vac is for indoor use only. Do not use the Smart Clean Robo Vac outdoor, commercial or industrial environments.
Before using the Smart Clean Robo Vac, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords and any fragile objects.
The Smart Clean Robo Vac is not a toy. Do not sit or stand on the Smart Clean Robo Vac. Small children and pets should be supervised when the Smart Clean Robo Vac is operating.
Store and operate the Smart Clean Robo Vac in room temperature environments only.
Do not use the Smart Clean Robo Vac to pick up anything that is burning or smoking.
Do not use the Smart Clean Robo Vac to pick up spills, bleach, paint, chemicals or anything wet.
If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
Do not place anything on top of the Smart Clean Robo Vac.
Be aware that the Smart Clean Robo Vac moves on its own. Be careful when walking in the area that the Smart Clean Robo Vac is operating in to avoid stepping on it.
Do not operate the Smart Clean Robo Vac in areas with exposed electrical outlets in the floor.

Battery Care & Charging

Charge using a standard outlet only. This product may not be used with any type of power converter. The use of a power converter will immediately void the warranty.
Do not use a Charging Dock with a damaged cord or plug. If the cord or plug is damaged, it must be serviced by the manufacturer or a qualified service provider.
Charge indoors only.
The Charging Dock may be protected with a surge protector in the event of severe electrical storms.
Never handle or touch the Charging Dock or cables with wet hands.
Always remove the Smart Clean Robo Vac from the Charging Dock before cleaning or maintaining it.
The Smart Clean Robo Vac contains Li-on rechargeable batteries, be sure to never open, pierce or damage the batteries.
Do not wet the battery compartment.
If the batteries are leaking, stop the Smart Clean Robo Vac use immediately and contact customer service.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any inference received, including interference that may cause undesired operation.

Product and Contents

Smart Clean Robo Vac

Accessories

Charging Dock

Remote Control

Operating Instructions

Notes Before Cleaning

Before using the Smart Clean Robo Vac, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords and any fragile objects.

If the room to be deaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.

Using the Smart Clean Robo Vac

Plug in the Charging Dock and place the remaining wire inside the bottom of the Charging Dock.
Note: Failure to place the remaining wire inside the Charging Dock, may cause the Smart Clean Robo Vac to pull on the wire while charging or cleaning.
Place the Charging Dock on a hard level surface and against a wall.
Charging Dock Position
Place the Charging Dock against the wall and make sure it is in an open and uncluttered area leaving at least:
- 6 Feet in the front of the Charging Dock.
- 3 Feet on both sides of Charging Dock.
Install Side Brushes
Attach the Side Brushes to the bottom of the Smart Clean Robo Vac by pressing a brush into each slot until it clicks.
Turning On the Smart Clean Robo Vac
- Switch the power button at the bottom of the unit to the ON position.
- Place the Smart Clean Robo Vac on the Charging Dock, making sure the metal charging contacts on the Charging Dock match up with those underneath the Smart Clean Robo Vac.
- The Smart Clean Robo Vac will emit a series of tones. Once the power button illuminates the Smart Clean Robo Vac is ready for use.
Start a Cleaning Cycle
- Press the power button once to wake up the Smart Clean RoboVac.
- Press the power button again to start a cleaning cycle (or button on Remote Control).
- If the battery gets low before finishing the cleaning cycle, the Smart Clean Robo Vac will return to the Charging Dock to recharge.
  If the Charging Dock is inaccessible, the Smart Clean Robo Vac will not be able to recharge, please place the Smart Clean Robo Vac manually on the Charging Dock to recharge.
  Note: Please refer to section 3.3 for more Cleaning Modes.
Pause Cleaning Cycle
- To pause the Smart Clean Robo Vac during a cleaning cycle, press the button on Smart Clean Robo Vac or press the buttom on the Remote Control.
- To resume the cleaning cycle, press button again.
- To send Smart Clean Robo Vac back to the Charging Dock, press button on the Remote Control.
Power OFF
To end the cleaning cycle and put Smart Clean Robo Vac in standby mode, press and hold button until the Smart Clean Robo Vac indicators turn off.

Cleaning Modes

The default cleaning suction power is set to 1000 Pa, in case you need more power for a spot, press the Suction Power button on the remote to increase the suction power to 2000 Pa.

Auto Cleaning
- The Smart Clean Robo Vac will work in a smart zig-zag systematic cleaning path, then will work on a random pattern for seamlessly and thoroughly clean.
- At various times throughout the cleaning cycle, the Smart Clean Robo Vac will touch up around the edges of the room, as well as chair legs and other furniture to help with the navigation.
- The Smart Clean Robo Vac will continue this process until it cleaned the entire area. If the battery gets low before finishing the cleaning cycle, the Smart Clean Robo Vac will return to the Charging Dock to recharge.
- Once the Smart Clean Robo Vac finishes the cleaning cycle, it will go back to the Docking Station to recharge.
Spot Cleaning
When selecting spot cleaning, the Smart Clean Robo Vac will emphasize on an area of approximately 3 feet for maximum cleaning.
Put the Smart Clean Robo Vac on a localized area that you wish to clean.
The Smart Clean Robo Vac will work its way in a spiral mode of about 3 feet in diameter and will then spiral back to the original spot.
The Smart Clean Robo Vac will boost the suction power to the maximum power for this mode.
Edge Cleaning
After the Smart Cleaning Robo Vac finishes cleaning the open areas, it uses Edge Clean to ensure that it has cleaned along the walls and around furniture legs.
- If you prefer a quicker Edge Cleaning, press the button on the remote control.
Manual Cleaning
You can manually control the Smart Clean Robo Vac to clean a particular area by using the directional buttons on the remote control.
Controlling the Smart Clean Rob Vac via the Tzumi Smart Home APP
Use the Tzumi Smart Home app to control the SmartClean RoboVac 2000

To enjoy al the Smart Clean Rob Vac available features, it is recommended to control your RoboVac via the app.
Before you start, make sure that:

Your smartphone or tablet is connected to a WiFi network.
Your smartphone or tablet is running IOS 8.0 (or newer) or Android 4.4 (or newer).
The 2.4 GHz band wireless signal is enabled on your wireless router.
The WiFi status light is slowly/flashing green.
Smart Clean Rob Vac is attached to the Charging Base to ensure it has enough power setup.

WiFi Connect Set-Up

Download the Tzumi Smart Home from the App Store (iOS Devices) or Google Play (Android devices).
Open the app and create a user account.
Tap the“+” icon in the top right corner to add the Smart Clean Robo Vac to your account.

How to Connect the RoboVac

Default Mode Connect: Press the @司button for 5 seconds, you will hear a double tone, RoboVac will reset, wait for the vacuum to finish resetting and Tor the WiFi light to quickly flash blue. Now you can follow the WiFi instructions in the Tzumi Smart Home app to set up the WiFi connection.
AP Mode Connect: Press the button for 5 seconds, you will hear a double tone, Smart Vac will reset, wait for the vacuum to finish resetting and for the WiFi light to quickly flash blue. Within 15 seconds, press the button again, the WiFi light will flash slowly, you can now follow the instructions on the Tzumi Smart Home app to finish the connection.
Follow the instructions in the app to set up the WiFi connection.
- After connecting successfully, you can control RoboVac via the app.
- In the app, you can select a cleaning mode, set the time, schedule a cleaning, view the system status, receive notifications and access additional features.
  Wifi-Status Light****| Indicator Lamp Status| WiFi Working Status
  ---|---|---
  Rapidly flashing ( Interval flashing 250ms)| Default configuration state
  Slowly fashing ( Interval flashing 1500ms)| Compatible configuration state
  Lamp off| WiFi configured successfully but not connected to router/ WiFi shut down
  Lamp on ( Solid green)| WiFi configured successfully and have connected to router
Using the Smart Clean Robo Vac with the Google Assistant or Amazon Alexa
You can control the Smart Clean Robo Vac with your voice with the Google Assistant or Amazon Alexa smart voice control devices.
Voice control only available in English at the time.

Requirements

Make sure the Smart Clean Robo Vac its on the Charging Dock to ensure there is enough power.
The Smart Clean Robo Vac is active in the Tzumi Smart Home APP.
The Google Home app or Amazon Alexa is installed on your smart device and you have an active account.
A device with the Google assistant (i.e. Google Home, Google Home Mini) or an Alexa enabled device. (i.e. Amazon Echo, Echo Dot, Echo Show).

Control the Smart Clean Robo Vac with the Google Assistant

Open the Google Home app.
Say“OK Google, talk to Smart Vac” the Google Assistant will initiate the Google Action for the Smart Clean Robo Vac.
Follow the instructions on the Google Home app to link the Tzumi Smart Action.
You are now ready to control the Smart Clean Robo Vac with simple voice commands.

Try these:

“OK Google, turn on the Smart Vac” – the Smart Clean Robo Vac will start an automatic cleaning cycle.
“OK Google, turn off the Smart Vac” – the Smart Clean Robo Vac will go back to the Docking Station.
“OK Google, where is the Smart Vac” – the Smart Clean Robo Vac will beep.

Control the Smart Clean Robo Vac with Amazon Alexa

Open the Amazon Alexa app on your smart device and select‘’Skills’ from the options menu.
Once you are on the ‘Skills’ page, search for ‘Tzumi Smart’ and tap ‘Enable’.
Use your Tzumi Smart Home APP credentials to log in to give Alexa access to control the Smart Clean Robo Vac.
You are now ready to control the Smart Clean Robo Vac with simple voice commands.

Try these:

“Alexa, turn on the Smart Vac” – the Smart Clean Robo Vac will start an automatic cleaning cycle.
“Alexa, turn off the Smart Vac”- the Smart Clean Robo Vac will go back to the Docking Station.

Please Note: Due to software changes, some of the instructions or commands may change and no longer work.
To see an up-to-date list, go to the Tzumi Smart APP, tap on ‘Me’ and tap on ‘More Services’. You can check instructions and a full list of available commands.

Smart Clean Robo Vac Care

To keep the Smart Clean Robo Vac running at peak performance, perform the following care procedures. If you notice the Smart Clean Robo Vac picks up less debris from the floor, then empty the dust bin, clean the filter and the Main Brush.

Robot Part	Care Frequency	Replacement Frequency
Sponge Filter and High-Efficiency Filter	Once a week (twice a week in homes
with pets)	Every 2 months
Main Brush	Once every 4 months (once every 3 months in homes with pets)

Every 6- 12 months
Dust Bin| After each use|
Driving Wheels
Side Brush
Anti-Drop Sensors
Charging Contacts
Anti-Collision Sensors| Once a month|

Emptying Smart Clean Robo Vac’s Dust Bin

Press the dust bin release button to remove it.
Open the dust bin door to empty it.

Cleaning the Smart Clean Robo Vac Filter

Remove the filter by grasping the white tab.
Shake off debris by tapping the filter against your trash container.
Rinse filters with water.
Air-dry the filters completely before use.

Cleaning Smart Clean Robo Vac’s Side Brush

Remove the Brush.
Clean the Brush and the Brush stand, and reinstall the Brush.

Cleaning the Smart Clean Robo Vac Anti-Drop Sensors and Charging

Contacts

Wipe the Smart Clean Robo Vac’s Anti-Drop sensors with a clean, dry cloth.

Use a dean, dry microfiber or soft cotton cloth to wipe any debris that has accumulated in the round sensor opening on the right side of the bottom surface. Do not spray cleaning solution directly into the sensor opening.

Cleaning the Smart Clean Robo Vac Main Brush

Pul on the release tabs to unlock the Brush guard as shown.
Lift the Main Brush to remove.
Clean the Main Brush with the provided cleaning tool or a vacuum cleaner.
Reinstall the Main Brush by inserting the fixed protruding end first and then clicking into place.
Press down to snap the Main Brush cover into place.

Troubleshooting

The Smart Clean Robo Vac will tell you if something is wrong with a two-tone distress sound followed by a message. The indicator will also blink or be sold red.
Please refer to the chart below to troubleshoot and resolve the Smart Clean Robo Vac problem. If the problem is not resolved, please contact our customer service department for further assistance.

Rebooting Instructions

For some errors, rebooting the Smart Clean Robo Vac may resolve the problem. To reboot the Smart Clean Robo Vac, switch the power button at the bottom of the unit OFF wait 10 seconds and switch it back ON.
Indicator Solid Red

Indicator Flashing Red

Frequently asked questions

Specifications

Product Model: 7687
Input: 19V 0.6A
Battery Voltage: DC 14.4 V
Power Consumption: 28W
Battery Type: Li-ion 2600 ml/DC 14.4 V
Dust Collector Capacity: 600 ml
Cleaning Time: Max.100 min
Charging Time: 300 – 360 min
Input: 19V 0.6A
Output: 19V 0.6A

Product Specifications

FAQS

Can it clean tile floors?

Yes the Robovac can vacuum tile floors and hardwood. It can move easily from carpeted areas to hardwood or tile. However, it is not compatible for mopping tile floors or any wet areas.

Will this damage luxury vinyl plank ?

No it works great

Can it vacuum a thick rug on a tile floor? Can it cross a transition between surfaces where one side is slightly higher?

Yes all above

What type of filter does it use?

The filter is proprietary and specific to the model you have, order maintenance kit on Amazon and get everything you will need, filters, brushes, cleaning tool all in one small cardboard box.

How long does it take to fully charge and then how long will it operate until it needs to be recharged?

Knows when to energize, consequently docks and re-energizes its Li-particle battery for as long as 100 minutes between charges

How long does it take to fully charge and then how long will it operate until it needs to be recharged?

Knows when to energize, consequently docks and re-energizes its Li-particle battery for as long as 100 minutes between charges

What type of filter does it use?

The filter is proprietary and specific to the model you have, order maintenance kit on Amazon and get everything you will need, filters, brushes, cleaning tool all in one small cardboard box.

Do robot vacuums damage furniture?

A robot vacuum can damage furniture by bumping into furniture repeatedly and causing dents or scratches, rubbing away paint or varnish with the brush, getting stuck underneath furniture, or spraying furniture with soapy or dirty water.

Can robot vacuum clean under bed?

Removing the mattress or sofa is a good choice for a better cleaning. But that isn’t always possible. A vacuum robot can easily clean under a bed and other tough-to-reach spots.

Is robot vacuum worth it?

Robot vacuums are tops when it comes to keeping your floors clean, but they need more help than you might think. It’s been a couple of years since our family (finally) coughed up the cash for our very first robot vacuum, and I can honestly say it was worth every penny.

Can you use a robot vacuum in a small room?

They need sufficient space to manoeuvre around and find their way back to their charging stations. But if you have some floor space to work with, a robot vacuum can actually do a good job cleaning. The nice thing about cleaning a smaller space is you don’t have to worry about the vacuum’s run time or battery life.

Who uses robot vacuums?

This coincides with a younger demographic that tends to align with new technology, as 46% of robot vacuum owners are in the 18-34 age bracket. As cleaning performance improves and more tech features are added, Interpret expects the robot vacuum sector to continue to grow at a moderate pace.

Can robot vacuum clean sofa?

A suite of intelligent sensors guides the Roomba® robot vacuum throughout your home, along walls, around furniture, and under sofas and beds to help thoroughly clean your floors

Do robot vacuums clean corners?

A smart robot vacuum can be used to spot and clean specific areas of your home, like entrances, dead corners underneath the sofa and bed, or even dining tables.

Can children use the Smart Clean RoboVac 2000?

No, the Smart Clean RoboVac 2000 should not be used by children or persons with reduced physical, sensory, or mental capabilities. Children should not play with the Smart Clean RoboVac.

Can the Smart Clean RoboVac 2000 be used outdoors?

No, the Smart Clean RoboVac 2000 is for indoor use only. It should not be used outdoor, commercial or industrial environments.

Can the Smart Clean RoboVac 2000 pick up wet spills?

No, the Smart Clean RoboVac 2000 should not be used to pick up spills, bleach, paint, chemicals or anything wet.

How do I charge the Smart Clean RoboVac 2000?

Charge the Smart Clean RoboVac 2000 using a standard outlet only. Do not use a Charging Dock with a damaged cord or plug. Charge indoors only.

Can I use a power converter with the Smart Clean RoboVac 2000?

No, the Smart Clean RoboVac 2000 may not be used with any type of power converter. The use of a power converter will immediately void the warranty.

How do I start a cleaning cycle with the Smart Clean RoboVac 2000?

Press the power button once to wake up the Smart Clean RoboVac. Press the power button again to start a cleaning cycle (or button on Remote Control).

Can I pause a cleaning cycle with the Smart Clean RoboVac 2000?

Yes, to pause the Smart Clean RoboVac during a cleaning cycle, press the button on Smart Clean RoboVac or press the button on the Remote Control. To resume the cleaning cycle, press button again.

Can I control the Smart Clean RoboVac 2000 using an app?

A: Yes, you can control the Smart Clean RoboVac 2000 via the Tzumi Smart Home app. Before you start, make sure that your smartphone or tablet is connected to a WiFi network and running IOS 8.0 (or newer) or Android 4.4 (or newer). The 2.4 GHz band wireless signal should be enabled on your wireless router.