bewello BW2030 Smart Indoor WiFi Security Camera User Manual

Smart CamAir

USER MANUAL
Product Nr. BW2030

Smart CamAir

1. Main functions
   

2. Download application
   Search for the Tuya’ app in the Apple App Store / Google Play or scan the QR code below to download.

| https://globiz.shop/qr/425732303330
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To download the program, use your phone’s camera to read the QR code below.
3. Register / Log in with an existing account
1. Registration
If you don’t already have an App account, you can sign up for an account or sign in with an SMS verification code. Please read the current and next page for a description of the registration.
Click,, Create New Account”, go to the Privacy Policy page in the Tuya App, read and click the,, Agree” button, and go to the phone number or Email registration page.
2. Log in with an existing acount
If you have previously registered an account, you can skip creating a new account, click the,, Sign in with an existing account” button, enter your login information.
1. The system automatically selects the current country/region or you can select the country/region manually
2. Enter your registered mobile number or e-mail address, enter your password to log in to the system.
3. Add device QR code pairing (recommended) The product only supports the 2.4 GHz Wi-Fi network. It does not support 5GHz Wi-Fi network. Wi-Fi password can not contain ~!@#$%^&(),- special characters. Accordingly, configure the router device if necessary. When setting up the camera’s Wi-Fi, make sure the router, mobile, and camera are as close together as possible for quick configuration.
• The app supports QR code net pairing and Wi-Fi connection. Other options can be selected by adding the tool. (Figure 0)
• Turn on the camera and wait for the “Wait for Wi-Fi config *” sound (if you did not hear anything at all, click the”reset”button and try again to restore the factory settings).
• When your mobile phone is connected to Wi-Fi, click the “Add Device or” + “button on the Application home page (Figure 1), select the” Security and Video Surveillance “icon (Figure 2) -»”Smart Camera”, click the”next step”button (Figure 3).
• Enter the Wi-Fi name and password, click the,,Confirm”button (Figure 4).
When you hear “Connect Router”, click on the “Connect Internet” button and wait for the connection After successful pairing, you can set the device name and location. (The latter is important if you have many tools.) Follow the steps above to connect the WiFi high-speed network setting. Hold the screen of your mobile phone in front of the camera (Figure 5), the distance between the two should be 15-20 cm. Do not shake the mobile phone during scanning, you can move it closer and farther in slow motion for a successful scan.
4. Function description Real time preview image
1. Setting and operation
2. Wi-Fi signal
3. Sound on/off
4. SD/HD resolution
5. Full screen
6. Screenshot
7. Voice chat
8. Capture live view
9. Play Video
10. Cloud Storage
11. PTZ control (The camera can be rotated arbitrarily to get a different perspective. You can move it up and down to capture the corners you want to view)
12. Motion Detection Alarm (You can set the camera to notify you when motion is detected or follow the movement by turning the camera) If you do not see the menu icon, you may need to scroll down. If you set the alarm level according to the camera view, then you get more accurate feedback.
13. Photo Album

Click the edit (pencil) button in the upper right corner of the control page to manage and configure the device.

• Device name – changes the device name and location
• Share device share this device with others, enter people’s mobile numbers; (Note: the mobile number entered must be registered with a Tuya App account).
• Device info – to view: Device ID, Wi-Fi signal strength, IP address, Mac address, Device time zone.
• Motion Detection: You can set the motion sensor switch and the motion sensor alarm sensitivity.
• Memory card settings switch.
• Value-added service purchase – video cloud storage service (optional according to customer needs).
• Firmware Information – Supports OTA remote upgrade (do not disconnect during upgrade).
• Video Cloud Storage: After purchasing the service, the device can encrypt and upload the video recording data to the server, and the user can view the recorded video on the App at any time.

Q: Fail to add device during net-pairing?
A: Please make sure the mobile phone and device are connected to 2.4GHz router. Make sure the correct Wi-Fi password is entered.

Q: Still fail to add device after re-scanning?
A: If fail to add device, it is recommended to restart the device or power off the device, and try again.

Q: The device cannot preview?
A: Check for weak Wi-Fi signal. You can place the camera close to the router. If it still doesn’t work, reset the device, and add it again.

Q: Why the device is still on the list after resetting the device?
A: The device resetting only resets the camera’s network configuration and cannot change the configuration on the App. You must log in the App to delet the camera from the list

Q: How to connect the camera to another router?
A: First log in the App to delete and reset the device, and configure the device again through the App.

Q: Why the device cannot identify microSD card?
A: It is recommended to insert and remove the microSD card after power off the device. Check if the microSD card is under normal service conditions and the format is FAT32. The App shall suggest „could not find microSD card” under unstable network of the mobile phone or the device.

Q: The device is online and has an alarm event, but the mobile phone cannot receive the information?
A: First confirm that App allows notification in the settings of your mobile phone. Under normal circumstances, when an anomaly is detected, a message will appear in the notification bar of your mobile phone. Your should set a notification sound or vibration in your mobile phone. In addition, when viewing the real-time video in the App, you cannot receive alarm of the camera I being viewed. Because the device defaults the camera being viewed indicating that the user is focusing on the monitoring video, and there is no need for an alarm. Using the advanced intelligent alarm push algorithm to ensure that the alarm message will not be frequently, but the camera will record all the alarm messages and videos.

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