bewello BW2024 Electric Wall Fireplace Instruction Manual

bewello BW2024 Electric Wall Fireplace

Dear Customer! Thank you for choosing our product, we hope you enjoy using it for a long time.
There is nothing better than to cuddle with our loved one in front of the fireplace on a cold winter day. This multifunctional recessed fireplace is the perfect replica of the original fireplaces: it contains realistic, flaming effects and glowing, smoldering pieces of wood, but it can also be used as a radiator. A romantic atmosphere is guaranteed. On cold winter nights, you can adjust the intensity of the radiator (950 W, 2000 W) at two power levels on request, which is suitable for occasional, intermittent heating of a room of up to 30 m².This way, not only the sight but also the feeling of warmth will be realistic. Precise temperature control is ensured by a built-in thermostat, which can be set using the accessory’s remote control. The flame effect can be used independently of the heating function, so you can admire the magical atmosphere of a „burning fire” in the fireplace at any time of the year. The accessory crystals give an even more exclusive look to the „combustion chamber” of the fireplace.

• It can be operated safely
• There is no fire, spark, soot
• It is characterized by two heating capacities and high heating power
• Weekly timing
• Overheating protection
• Rugged frame
• Recessed design
• The light effect can be switched separately, adjustable brightness
• Romantic atmosphere from the first minute of switching on
• It is deceptively similar to real fireplaces

Attention:  Some points on the cover may overheat due to heat radiation!

This product contains a light source with an energy efficiency class of „G”!

Safety regulations, warnings

• General advice: Danger of suffocation! Please keep the packaging of the appliance out of the reach of children as it may lead to suffocation. The appliance may only be used by adults, the storage location must be chosen in such a way that children cannot accidentally access it. Children should be supervised to ensure that they do not play with the appliance.
• Danger of electric shock: Never operate the appliance with wet, wet hands! Touching the device, including the power plug and cable, with wet hands is strictly prohibited! The device may only be connected to AC power with the correct voltage. Do not point the device directly at electrical equipment, as hot air may enter and cause damage. Do not use the appliance near a bathtub, shower, swimming pool or sink containing water. Unplug the appliance only by grabbing the mains plug.
• Operation: Make sure of environmental regulations before use! Do not use the device near explosive material! When used in special places (eg petrol station, pools…) the local safety regulations must be followed! Place the appliance horizontally and stably, make sure that the appliance does not tilt or tip over! Do not cover the appliance with anything (sheets, blankets…)! To reduce the risk of fire, do not place the appliance closer than 2 m to furniture, objects or walls! The appliance must not be operated from a socket with a timer! The appliance is not suitable as a primary heating source for rooms. The appliance is designed for intermittent (short-term) heating.

WARNING

• General advice: The device may only be used for its intended purpose! When using, pay attention to the physical safety and safety of those around you (especially children). The device may only be used by persons who have read, understood and are able to operate this device accordingly! Persons with reduced mental, physical or sensory capabilities should not use the device! Children should not use the appliance! After using the appliance, make sure that the hot appliance can cool down in a well-ventilated place in a way they won’t cause personal injury to anyone! Inform those around you about the operating status of the device.
• Risk of electric shock: Only connect the appliance to a mains socket that is safe to operate or has been installed by a specialist in accordance with IEC 60364-1. Before each use, make sure that the appliance and the mains cable and connectors are intact! Only use undamaged devices! If you experience any damage, do not use the appliance, contact a specialist! During use, pay attention to the integrity of the mains cable, avoid edges or objects that can damage the surface of the cable. Avoid the use of extension cords or splitters, as they are a source of danger during operation. Always unplug the appliance when not in use! Maintenance work must only be carried out with the mains plug removed!
• Operation: Risk of burns! Never touch the part of the radiator (bottom) or point it at close range to other people or animals! To avoid burns, always allow the appliance to cool down before you touch it! The device may only be operated when fully assembled with the factory accessoriesIf any part is damaged, it must be replaced before use. Allow the appliance to cool down completely in a well-ventilated place before storing it. During use, periodically check that the appliance is not overheated and that the ventilation openings are not blocked.

CAUTION

• General advice: Do not use the device if you have previously dropped or struck it and it is visibly damaged! It is strictly forbidden to, modify or disable safety devices, you must use as intended!
• Operation: Always operate and store the device as described always check the integrity of the appliance, cable, plug and accessories In the event of damage, do not use the device!

ATTENTION

• Operation: Use the appliance only at freezing temperatures above 0 °C to avoid condensation and electric shock. Never leave the appliance unattended when it is connected to the mains! Protect the device from moisture and water! Do not store the device outdoors in high temperature fluctuations.
• Certain parts of the product may become hot and cause burns. Requires increased attention near children.
• The device may only be installed in recessed form in a plasterboard wall or in a wooden wall or box specially designed for this purpose.
• Ensure that the device is properly ventilated during installation. Internal circuits and components are cooled through the ventilation openings at the top and bottom of the fireplace.
• To ventilate them, an air space of appropriate size must be provided, this part must not be insulated or covered.
• You should only deviate from this if you choose to place the device outside the wall. In this case, it is also possible to fix it on brick, concrete, silicate and other walls.
• The device may only be installed by a specialist! Two people are required for a safe installation!
• The radiator does not include a device to control the temperature of the rooms. Do not use it unattended in a room with people who cannot leave.
• Leave at least 100 cm free space above the radiator and 200 cm in front of the radiator. Never use the radiator in a room with flammable, explosive oil, gasoline or gas.

INSTALLATION INSTRUCTIONS

During installation, the location of the appliance must be located in such a way that it does not come into contact with moisture or heat pipes, gas pipes or electrical cables in its immediate vicinity. Install the appliance at least 30 cm high on the wall, so that the distance between the ceiling and the appliance is at least 100 cm. We recommend placing the lower part of the appliance at a height of 60 cm from the ground to ensure the best visual experience in the fireplace flag fire.

RECCESSED INSTALLATION

The included mounting accessories allow flush mounting on drywall and wood. Prior to installation, make sure that the wall section has the correct load capacity and can provide the power supply for the device in the given location. When fixing to a wooden surface, it is not necessary to pre-drill the holes and use anchors for the screws!

1. Select the wall where you want to place the appliance, then cut a hole of the right size for the appliance as shown! Use a spirit level and a pencil to mark the hole. Saw with the right blade for cutting, depending on the material.
2.  Remove the glass front of the device. Remove the screws on both sides of the device. You will find these screws in the middle of the housing, screw number 4 down from the top of the housing. Attention! The front of the device is made of glass! Handle with care! Shattered glass can cause cutting injuries! Place the glass on a clean, soft surface.
3. Insert the device into the previously cut hole and mark the location of the 4 fixing points. Remove the device. When fixing to drywall, drill the holes and insert the drywall anchors into the holes.
4. Insert the fireplace into the prepared hole and secure it with the 4 screws. Be careful not to break the cord of the machine, do not break the cord, or touch a sharp surface. Do not allow the cable to come in contact with the housing, as it may become hot during use.
5. Place the wood decoration or, if required, the supplied “crystals” in the combustion chamber and arrange them according to your taste.
6. Ask for help to replace the front panel. Use the fixing screws on both sides of the appliance to fix the front panel back to the fireplace housing (at the plane of the wall, you can do this from the side).
7. Make sure the device is turned off. Connect the mains plug of the appliance to the mains socket. The device beeps to indicate that it is ready for operation

OUT OF WALL INSTALLATION (NOT RECESSED)

1. Use a drill to drill the holes for mounting the bracket. Use an 8 mm drill bit for drilling. The depth of the holes must be at least 26 mm deep. Do not use a smaller mounting size!

2. Insert the included anchors into the holes until they line up with the plane of the wall.

3. Using a screwdriver, screw in the screws so that their heads are 3-4 mm from the plane of the wall.

4. Hook the fireplace on the screws and make sure it fits snugly and accurately. If necessary, adjust the position of the screws to secure the fireplace to the wall.

5. Remove the front glass panel. Remove the screws on both sides of the device. You will find these screws in the middle of the housing, screw number 4 down from the top of the housing.
   Attention! The front of the device is made of glass! Handle with care! Shattered glass can cause cutting injuries! Place the glass on a clean, soft surface.

6. Be careful not to break the device cable, or touch a sharp surface. Do not allow the cable to come into contact with the housing, as it may overheat during use.

7. Place the wood decoration or, if required, the supplied “crystals” in the combustion chamber and arrange them according to your taste.

8. Ask for help to replace the glass faceplate. Use the fixing screws on each side of the device to reattach the front panel.

9. Make sure the device is turned off. Connect the mains plug of the appliance to the mains socket. The device beeps to indicate that it is ready for operation.

HOW TO USE THE DEVICE

There are two ways to control the fireplace:

1. By using the touch screen ont he panel
2. By using the remote

The icons on the fireplace touch screen and the remote serve the same functions.
When controlling the fireplace, please note that it takes a few seconds for the control unit to receive the given instruction and process it.

• On/off switch: Press the button  on the touch panel or remote control and you will hear a short signal, the electric fireplace will turn on, the power icon will turn blue and the other buttons will light white, the display will show the room temperature.

• Device shutdown: Press the POWER button on the touch panel or remote control and you will hear a short signal, the light will go out and the fireplace, including the heating, will turn off. The POWER indicator will light up in red on both the unit and the remote control, the fan inside the unit will operate for another 10 seconds after the power is turned off, then the fireplace will enter standby mode.

• • High and low temperature adjustment
    Press and hold the “HEATER” button    on the fireplace control panel for 3 seconds, then switch the device between 0C and 0F. (note: This function is not available on the remote control.) Start temperature 22 0C (72 0F), if the room temperature is lower then the device starts in high heating mode, if you want to switch to low heating mode, press the HEAT button  to switch (after the first press the display shows the current mode, after pressing it again it switches to the desired mode, if you press the button again, it switches off the heating mode. (H / L / O = high / low / off heating). You will hear a signal after each change, if you want to deactivate the heating function, you can also reduce the temperature with the „DOWN” button.
• • Time adjustment
    You can set the timer from 0 to 12 hours. After switching on, the timer is set to 0 hours, You can set the timer using the touch panel on the unit or the TIME button on the remote control, Once the fireplace is activated and you press the TIME button  , “00” will flash on the display, then the number of times you press the TIME button it will change.

• (00-30-1H-2H-3H-4H-5H-6H-7H-8H-9H-10H-11H-12H).
  When you have reached the time you want to schedule, do not press the button again.
  After the display flashes for 10 seconds and there is no status change, the display will show the room temperature again.

• Temperature increasing buttons
  Temperature change range from 15 0C (60 0F) to 36 0C (97 0F), (default temperature 22 0C / 72 0F), press the up button and after each press the temperature will rise by 1 0C / 1 0F. After a long press, the temperature will rise continuously.( Note This function does not work with the remote control.) When in temperature setting mode, the temperature part will flash on the display. If no button is pressed for 10 seconds, the display will reset.

• Temperature adjustment
  Temperature change range from 15 0C (60 0F) to 36 0C (97 0F), (default temperature 22 0C / 72 0F), press the up button and after each press the temperature will decrease by 1 0C / 1 0F. After a long press, the temperature will decrease continuously. (Note This function does not work with the remote control.) When in temperature setting mode, the temperature part will flash on the display. If no button is pressed for 10 seconds, the display will reset.

• DIMMER function
  The flame brightness is at maximum by default. Flame brightness has 5 levels. If you press the DIMMER button , the brightness will decrease and after each press the brightness will decrease if the display shows -1, you have reached the darkest mode, if you press the DIMMER button  again, it will reset (brightest mode)

• Flame color changing
  By default, the flame is orange when you press the COLOR MODE button on the remote control, the display temperature display  changes to a color display:
  (C1, C2, C3, C4, C5 , C6 , C7, C8, C9)
  Each time you press a button, it will change color:
  (C1) orange, (C2) green, (C3) blue, (C4) white, (C5) green + orange, (C6) orange + blue, (C7) orange + white, (C8) green + blue, (C9) green + white

• Child safety function
  The electric fireplace has a locking function that you can both activate using the remote and the panel, after use, press the “up” and “down” buttons simultaneously for 3 seconds or press and hold the child lock button on the remote control. You will then hear a sound indicating that the fireplace is closed, The buttons do not work. If you want to control the appliance again, press and hold the „up” and „down” buttons for 3 seconds or the child lock button on the remote control for 1 second, you will hear a signal and the child lock will be released.

  • Time set hour: Press the HOUR button once to set the hour unit (setting range 00-23)
  • Time set minute: Press the MINUTE button once to add one minute (setting range 00-59)
  • To set the days of the week: Press the DAY button, each time you press the day icon, it jumps from left to right and flashes.
  • Weekly timer function: The electric fireplace has a weekly on / off timer function. WEEK TIME button.
  • Weekly timer settings, on and off timer activation. SETUP button. (Please do not schedule the fireplace at a time when you cannot monitor its operation!)

CONTROL BY REMOTE

Remove the foil from the battery compartment of the remote control, and the remote control will be ready for use.

Use the same buttons you found on the fireplace control. The control of the remote control works with infrared technology, so point the remote towards the fireplace you want to use it properly. The infrared signal works from a maximum distance of 4-5 meters, make sure that no objects or people get between you and the fireplace during the control.

• Temperature correction
  If you find that the temperature measurement of the device is inaccurate, you have the opportunity to fine-tune and calibrate it. To do this, press the button  marked TIME for 3 seconds. The display is now flashing. The display will show 0, which you can change by pressing the + and – buttons. This allows you to increase or decrease the measured temperature by the set °C value. Fine tuning is possible in the range of -9 to +9 degrees.

• Overheating protection
  If the device overheats for some reason, it will turn off automatically. Remove any objects that caused overheating. To safely restart the fireplace, turn off the power for 15 minutes. Once the appliance has cooled down, it will switch on again.

• Cleaning
  Always switch off, unplug and let the appliance cool down before cleaning. Use a dry cloth or vacuum cleaner to remove dust. The housing should only be wiped with a slightly damp cloth, making sure that no moisture enters the device! Do not use chemicals or alcohol during cleaning!

• Storage
  Store in a cool, dry place. Do not throw away the product box. You can use it to store the device when not in use. Caution Only put the appliance back in its box if it has cooled down properly.

MALFUNCTIONS

the safety unit is turned off or the circuit breaker is open. Loose cables, wires, poor connection.| Unplug the power cord, wait 5 minutes, and then plug it in again. Check the wiring connections
The flame isn’t moving| The flame engine is broken| Contact an expert who can replace the fireplace motor
The flame won’t show up| The flame unit is out of it’s place| Flame rod is not in place, may have moved during transport. This problem can be solved by removing the glass panel and then turning it upside down to remove some screws that hold the flame rod in place and then move it into place.

If in doubt, seek expert advice.

The firewood isn’t glowing| Embers are off| Turn the flame button to the high position
The remote doesn’t work| Low battery| Replace the battery
| Remote isn’t pointed at the device| Point the remote control at the appliance, more precisely at the center of the glass panel towards the firewood.
| The remote control and / or sensor are damaged| Replace the remote control and / or sensor

Proper disposal of the appliance (Electrical appliance)
(Valid in the European Union and all other European countries participating in selective collection) According to Directive 2012/19 / EU, electrical waste and appliances must not be disposed of with household waste. Old appliances should be placed in a bin to maximize the recycling of raw materials, thus reducing their impact on human health and the environment. The crossed-out wheeled-bin symbol must appear on all products for which separate collection is required. Consumers should contact their local authorities for more information.

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