Royal Sovereign RBC-ED250-CA Professional Bill Counter Owner’s Manual
- June 6, 2024
- Royal Sovereign
Table of Contents
Owner’s Manual
Professional Bill Counter
RBC-ED250-CA
RS International Canada Inc.
Please read and retain these instructions.
SAFETY INSTRUCTIONS
When using this machine follow these safety precautions to reduce the risk of fire, electric shock, or injury.
WARNING
- Only use the power cord that comes with the machine. Plug the power cord into a properly grounded wall outlet.
- Do not use the machine if the power cord is damaged.
- Do not place the machine in an area where it may be exposed to water or other liquids.
- Do not take apart the machine. When service or repairs are needed, bring to a qualified service repair technician or contact Royal Sovereign Customer Service.
- When unplugging the power cord from the outlet, grip the plug to pull it out.
- Do not place objects on the power cord and do not bend it excessively.
- Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light receiving sensors.
- Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This may result in the machine not working properly.
- When not using the machine for long periods of time, unplug the power cord from the outlet.
- The effective power must be in the scope of 110V.
Read & Fully Understand This Owner’s Manual Before Using This Machine.
BOX CONTENTS
Bill Counter| Power Cord| Owners Manual| External Display
PRODUCT VIEW
QUICKSTART GUIDE
- Plug the power cable into the back of the unit (B) and the other end into an electrical outlet. Connect the external display cord to the external display port (D )
- Turn the power switch to the “ON” position (A).
- The machine will go through an automatic self-diagnostics test to ensure accurate bill counting. The counting wheels in the bill counter will spin several times to ensure it is ready for use. When the machine has completed its test run and “0” displays on the machine, it is now ready for counting.
- Place your banknotes into the hopper to immediately begin counting (Note: Preset to Canadian Counterfeit Setting).
A: Power Switch
B: Power Socket
C: Printer Port
D: External Display Port
E: Bill Thickness Adjuster
For More Detailed Instructions, Go To Page 5
CONTROL PANEL AND OPERATION
Your unit has been factory defaulted to the recommended bill counter setting and is set to Canadian Counterfeit counting mode. Unless you want to change settings on the bill counter, you now are ready to start using the bill counter. Please follow Quick Start Guide to begin (Page 4). To change control panel settings and for advanced features, refer to below.
CF (Counterfeit Detection) – This unit is defaulted to the ideal setting
to be used for detecting fake or suspect bills when counting Canadian or USA
banknotes.
During operation, if this unit detects an error due to one of these methods,
the machine will stop counting to allow for removal of the suspect bill and a
descriptive error code will display. To resume counting, press ‘ENTER/START’
Ultraviolet Counterfeit Detection (UV)
The Ultraviolet detector will look for suspect bills that use white or
bleached paper.
Magnetic Counterfeit Detection (MG)
The Magnetic detector will look for the presence of magnetic components that
are standard in authentic bills.
Infrared Counterfeit Detection (IR)
The Infrared sensors detect double and half notes and verify proper
dimensional specifications of banknotes
CONTROL PANEL AND OPERATION
(Continued)
Dimensional Detection (DD)
The Dimensional detector measures the width of the center of each bill,
looking for odd-sized banknotes
To Change Counterfeit Settings
Press and hold “CF”.
“MG” will be flashing on the screen together with the word “OFF” or “ON”.
Press the “▲” button to turn ON the MG (magnetic) counterfeit detection mode
or press the “▼button ” to turn OFF the MG (magnetic) counterfeit detection
mode. The ON or OFF LED light will be flashing to indicate which setting has
been set.
Next, Press “CF”.
“UV” will be flashing on the screen together with the word “OFF” or “ON”.
Press the “▲” button to turn ON the UV (ultraviolet) counterfeit detection
mode or press the “▼” button to turn OFF the UV (ultraviolet) counterfeit)
detection mode. The ON or OFF LED light will be flashing to indicate which
setting has been set.
Next, Press “CF”.
“IR” will be flashing on the screen together with the word “OFF” or “ON”.
Press the “▲” button to turn ON the IR (Infra-red) counterfeit detection mode
or press the “▼” button to turn OFF the IR (infrared) counterfeit detection
mode. The ON or OFF LED light will be flashing to indicate which setting has
been set.
Next, Press “CF”.
“DD” will be flashing on the screen together with the word “OFF” or “ON”
flashing. Press the “▲” button to turn ON the DD (dimensional detection)
counterfeit detection mode or press the “▼” button to turn OFF the DD
(dimensional detection) counterfeit detection mode. The ON or OFF LED light
will be flashing to indicate which setting has been set.
Finally, press “ENTER/START” to save and exit the counterfeit detection
setting mode.
REPORT
Select Report to view the count record. By holding “REPORT”, you can view the
total number of bills and values of
each denomination along with a grand total. Press ENTER/START to exit this
screen. Refer to Value Counting
section of this manual for more details
CLEAR/MENU
“CLEAR/MENU” provides dual options.
Clear – Press “CLEAR/MENU” to clear the counted bills. The count will return
to ‘0’. You are ready to begin another count
Menu: Press and hold “CLEAR/MENU” to enter the Menu Screen. A total of 8
options are available and is outlined below
-
CURRENCY SET – This unit is defaulted to count Canadian banknotes with the default setting of counterfeit detection turned ON. When set to counterfeit detection setting, any suspect or suspicious banknotes will be detected. The unit will stop and an alarm will sound. To switch between Canadian and US banknote settings, in the Menu CURRENCY SET, press “ENTER/START” to enter this setting. Use the “▼ ” or “▲” buttons to select USD (American currency) or CAD (Canadian currency). Next, press “ENTER/START”
-
SPEED SET – In the MENU screen, use the “▼ ” or “▲” buttons to select SPEED SET. Press “ENTER/START” to enter SPEED SET. There are 3-speed options. Press the “▼ ” or “▲” buttons to select the desired speed setting.
SPEED 1. 900pcs/min
SPEED2. 1,200pcs/min
SPEED3, 1,500pcs/min.
Next, press “ENTER/START”. -
LEVEL SET – In the MENU screen, use the “▼ ” or “▲” buttons to select LEVEL SET. Press “ENTER/START” to enter LEVEL SET.
The settings are already set at the default recommended settings as outlined below
1. UV LEVEL 3.
2. MG LEVEL 3.
3. DD LEVEL 3
4. DOUBLE LEVEL.3
To change the level sensitivity settings, press the “▼” or “▲” buttons to select the item you wish to change and ensure it is highlighted on the screen. Each sensitivity has 5 levels: (1. low, 2-4.middle, and 5. high), press number button 4 or 6 to minus or add one sensitivity level. Press “ENTER / START” to set this setting. Repeat the steps above if you wish to make additional changes -
WARN COUNT SET – In the MENU screen, use the “▼ ” or “▲” buttons to select WARN COUNT SET. Press
“ENTER/START” to enter WARN COUNT SET. This setting is defaulted to WARN COUNT OFF
WARN COUNT/ON means the counterfeit note is included in the amount;
WARN COUNT/OFF means the total amount doesn’t include the counterfeit notes
To change the setting, press the “▼” or “▲” buttons to select the setting. Next press “ENTER/START” -
DATE/TIME – In the MENU screen, use the “▼ ” or “▲” buttons to select DATE/TIME. Press “ENTER/START” to enter DATE/TIME.
The screen will display “YYYY-MM-DD HH:MM: SS”. Use the “▼” or “▲” buttons to minus or add one for the value to set the date and time. Press the number 4 or 6 buttons on the control panel to go to the left or right option on the screen. When complete, press “ENTER/START” -
BEEP SET– In the MENU screen, use the “▼ ” or “▲” buttons to select BEEP SET. Press “ENTER/START” to enter
BEEP SET.
1. KEY BEEP ON
2. KEY BEEP OFF
3. WARNING BEEP ON
4. WARNING BEEP OFF.
The unit defaults to KEY BEEP ON AND WARING BEEP ON. To change this setting, press the “▼” or “▲” buttons
and select the item you need. Next press “ENTER/START” -
PRINTER SET – In the MENU screen, use the “▼ ” or “▲” buttons to select PRINTER SET. Press “ENTER/START” to
enter PRINTER SET.
1. 4800bps
2. 9600bps
3. 14400bps
4. 19200bps
5. 28800bps
6. 38400bps
7. 57600bps
Press the “▼” or “▲” buttons to select the correct BPS of your printer (not included). Next press
“ENTER/START”. -
LANGUAGE- In the MENU screen, use the “▼ ” or “▲” buttons to select LANGUAGE. Press “ENTER/START” to enter LANGUAGE. The options available are English and French. To change this setting, press the “▼” or “▲” buttons and select the language required. Next press “ENTER/START”
M/A (Auto and Manual Start):
This bill counter is preset to automatically start counting bills once placed
into the hopper.
In Auto mode, the word “AUTO” will appear on the control panel screen. To
change to manual start mode, press “M/A”. The word “MNL” will replace the word
“AUTO” on the screen panel. Insert the banknotes into the hopper. Press
“ENTER/START” to begin manual count operation
ADD :
The Add mode displays the cumulative total of all bills counted. To turn the
ADD mode on, press “ADD”. The word ADD will appear on the control panel
screen. Press “ADD” to quit this feature The word ADD will no longer appear on
the screen
BATCH:
The machine is preset to common counting mode. To count bills in batches such
as in quantities of 20, press “BATCH”. The word “BATCH” will appear on the
control panel screen Batching is preset to 100 bills. To change the batch
amount, use the keypad to enter a batch number between 1 and 999 followed by
pressing “ENTER/START” to save the setting. For example, if you wanted to
count the banknotes in quantities of 20, enter the number 20, followed by
pressing “ENTER/START” to save the setting.
To clear this setting, press “BATCH” again. BATCH will disappear from the
control panel screen
Value Counting:
This bill counter is equipped with a Value Counting feature. In the Value
Counting setting, the bill counter will show the total by denomination, the
total value, and the total amount. Each denomination must be counted
separately.
To set to value counting mode, press “ADD”. Then on the keypad press the
denomination to be counted ($5 – $100 for Canadian currency, $1-$100 for US
Currency). After the denomination is counted, press the next denomination to
be counted and continue until all denominations that need to be counted are
complete.
When complete, press and hold “REPORT” to view the total number of bills, the
value of each denomination, and the total value.
Value Counting -Single Denomination Counting
Select the denomination to be counted from the Numeric/Denomination keypad
Place banknotes in the hopper. The total number of bills and denomination
value will show on the display screen after banknotes are counted.
Multi-Denomination Value Counting-
Press “ADD”.
Select denomination to be counted from the Numeric/Denomination keypad
Place banknotes in the hopper.
Select the next denomination and repeat the process above.
After all, denominations are have been counted press and hold “REPORT” and the
number of banknotes and value for each denomination along with a total value
will de be displayed
PRINT :
The print function is used in the Value Counting feature to allow you to print
the totals that show in the REPORT. To use the print function, you will
require a printer with an RS-232 interface (not included).
Refer to your printer’s users manual and in the MENU option, set the BPS to
correct the PRINTER INTERFACE. Press and hold “PRINT” to print
MAINTENANCE OF THE MACHINE
WARNING : Before dusting or cleaning, turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior. If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol. To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With the machine on, simply run the cleaning card through the machine like a bill. (Note: You may need to adjust the bill thickness adjuster as a cleaning card is thicker than a banknote. After using a cleaning card, return the bill thickness adjuster to the previous setting). This cleaning card will run through and clean the sensors of dirt and other contaminants. Cleaning cards are recommended to be used after every 100 cycles.
ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error codes when counting, which means there are some problems with the machine. Refer to the chart below to solve the errors..
| Error Code | Reason | Solutions |
|---|---|---|
| NL CHECK FAIL | Problem with the left sensor (possibly dirty or broken) | Clean |
the sensor or contact Royal Sovereign.
NR CHECK FAIL| Problem with the right sensor (possibly dirty or broken)| Clean
the sensor or contact Royal Sovereign.
UV CHECK FAIL| Rejected for suspicious UV| Clean the sensor or contact Royal
Sovereign.
HOPPER CHECK FAIL| Problem with Banknote feeding Sensor (possibly dirty or
broken)| Clean the sensor or contact Royal Sovereign.
STACKER CHECK FAIL| Problem with the banknote receiving sensor (possibly dirty
or broken)| Clean the sensor or contact Royal Sovereign.
ERROR HALF| The suspect note is flagged due to half note error (suspicious
bill size)| Remove the first bill from the stacker, then continue counting.
ERROR DOUBLE| The suspect note is flagged due to double note error (two or
more banknotes passed together)| Remove the first bill from the stacker, then
continue counting.
ERROR EC| The suspect note is flagged due to jointed notes error| Remove the
first bill from the stacker, then continue counting.
ERROR JAM| Jammed note.| Remove the jammed bill from the machine, then
continue counting.
ERROR UV| The suspect note is flagged due to a UV error| Remove the first bill
from the stacker, then continue counting.
ERROR MG| The suspect note is flagged due to an MG error| Remove first bill
from the stacker, then
continue counting.
ERROR DD| The suspect note is flagged due to a Dimensional note error (size of
banknote)| Remove first bill from the stacker, then continue counting.
TROUBLESHOOTING
| Problem/Issue | Reason | Solutions |
|---|---|---|
| Bills get damaged / Machine runs slow | Hopper Tension is too tight | To loosen |
the tension, please turn the bill thickness
adjuster (located on the top of the machine) counterclockwise. Repeat bill
counting and adjust if the problem continues.
Bills eject from the machine / Display shows miscount| Hopper Tension is too
loose| To tighten the tension, please turn the bill thickness
adjuster (located on the top of the machine) clockwise. Repeat bill counting
and adjust if the problem continues.
SPECIFICATIONS
| Model | RBC-ED250-CA |
|---|---|
| Dower | AC 100V-230V 50/60 Hz |
| Power Consumption | 60W (Max) |
| Temperature Range of Operation | 32-104 °F / 0-40 °C |
| -topper Capacity | 500 notes |
| Counting Speed | 900 / 1,200 / 1,500 bills per minute |
| Accepted Note Size | L:50-100mm (1.9 – 3.9 in) W:90-190mm (3.5-7.5 in) |
| Accepted Currency | Canadian and US banknotes |
| Display Range | Counting: 4 Digits / Batch Counting: 3 Digits |
| Dimensions | 10.20″ W x 9.30″ D x 9.80″ H (261 x 238 x 249 mm) |
| Net Weight | 10.80 lbs. / 4.90 kgs |
**ONE YEAR LIMITED WARRANTY
**
Royal Sovereign International, Inc. (and its affiliated companies)
warranties this product to be free from defects in material and workmanship
for a period of one (1) year. This warranty is extended to the original
purchaser only.
This warranty only covers products that are properly installed, properly
maintained, and properly operated in accordance with the instructions
provided. This limited warranty does not cover any failures or operating
difficulties due to normal wear and tear, accident, abuse, misuse, alteration,
misapplication, improper installation, or improper maintenance and service by
you or any third party.
Returned products will not be accepted without a Return Authorization number.
To request a Return Authorization number, please visit us at
www.royalsovereign.com. All transportation costs for the return of damaged
products or parts will be the responsibility of the purchaser. Return the
defective product, in original packaging, to the address below.
Royal Sovereign International Inc. requires reasonable proof of your date of
purchase from an authorized retailer or distributor.
Therefore, you should keep your receipt, invoice, or canceled check from the
original purchase. The limited warranty shall be limited to the repair or
replacement of parts that prove defective under normal use and service within
the warranty period.
Royal Sovereign International, Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO
PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation
of incidental or consequential damages so the above exclusion and limitations
may not apply to you.
RS International Canada Inc.
191 Superior Blvd.
Mississauga, Ontario, L5T 2L6
TEL: +1)866-961-6673
Email:ca.support@royalsovereign.com
Pour plus d’information :
www.royalsovereign.ca
Documents / Resources
|
Royal Sovereign RBC-ED250-CA Professional Bill
Counter
[pdf] Owner's Manual
RBC-ED250-CA, Professional Bill Counter, RBC-ED250-CA Professional Bill
Counter
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