Royal Sovereign RWD-300B Countertop Water Dispenser Owner’s Manual

June 4, 2024
Royal Sovereign

RWD-300B Countertop Water Dispenser
**Owner’s Manual

**

Owner’s Manual
Countertop Water Dispenser
RWD-300B

RWD-300B Countertop Water Dispenser

Royal Sovereign International, Inc.
Please read and retain these instructions. To register your product, please go to www.royalsovereign.com
Thank you for purchasing the Royal Sovereign Counter-Top Water Dispenser, RWD300B. This manual will provide you with safety information, instructions for optimal use, and proper care and maintenance for your product. Please read this manual carefully before operating.

SAFETY INSTRUCTIONS

When using this appliance follow these safety precautions to reduce the risk of fire, electric shock, or injury.
WARNING
Electrical Safety

  1. Keep this appliance away from high temperatures and in a dry / ventilated place.
  2. Never install this appliance in the open air, under the rain, or under direct sunlight.
  3. For your safety, this appliance should be properly grounded on a level surface indoors.
  4. The appliance should be placed near an electrical outlet so that the outlet is easily accessible.
  5. Make sure the voltage meets the appliance’s electricity requirements (110-120V / 60Hz).
  6. Do not operate if the electrical plug or power cord is damaged.
  7. Only plug the appliance into an exclusive, properly installed, grounded three-prong wall outlet.
  8. Do not under any circumstances alter the electric plug.
  9. Do not use an adapter plug or extension cord with this appliance.
  10. To prevent accidental injury, the cord should be secured behind the appliance and not left exposed or dangling.
  11. Do not pull on the cable to unplug.
  12. Do not turn this appliance on/off by connecting/disconnecting it from the source of electricity.

CAUTION

Operating Safety

  1. A full water bottle must be connected to the appliance prior to being turned on (See Page 6).
  2. If the hot water switch is on with an empty tank, it can cause damage.
  3. To reduce the possibility of malfunction, let the water cooler stand upright for approximately 2 hours before connecting the appliance to the power source.
  4. This appliance best operates in an environmental temperature between 10°C – 42°C (50°F – 107°F).
  5. Only use compatible-sized water bottles (3 or 5 gallons).
  6. Keep the ventilation openings at the back of the appliance uncovered and unobstructed
  7. Keep gasoline or any other flammable vapors and liquids away from the water cooler.
  8. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  9. Do not place other appliances inside this equipment unless those are recommended by the manufacturer.
  10. If you want to move the water cooler, do not tilt more than 45º to avoid damage to the compressor.
  11. This water cooler dispenses hot water at a temperature range of 89°C – 95°C (185°F – 203°F) so use caution when handling the hot water tap.
  12. Supervision of children when using is advised.
  13. Do not operate the machine for any other purpose other than its intended use.

PRODUCT OPERATION

BEFORE PLUGGING IN THE UNIT TO A POWER SOURCE:

  1. Let the appliance stand upright for about 2 hours. This will reduce the chance of malfunction in the cooling system from possible mishandling during delivery.
    WARNING: The drain cap on the back of the unit may become loose or damaged during shipping. Fasten the drain cap tightly before you start to operate the unit. If the drain cap is loose, the unit may leak and cause floor damage.

  2. The unit’s water lines must be flushed with fresh water before use.

Follow the steps listed below.

  1. Fill the reservoir with tap water until filled. Wait 5 minutes for the water to settle completely
  2. Push the hot water button until water begins to come out
  3. Plug the water dispenser into a grounded power outlet.
  4. Wait for the hot water to come to temperature. About 10 Minutes
  5. Wait for the cold water to come to temperature. About 40 minutes
  6. Unplug the unit. Drain water from spouts until the water cooler is empty. (Note: make sure to use a large container such as a bucket)
  7. Unscrew the drainage cap until all water drains completely

PRODUCT OPERATION

  1. Place the water dispenser on a level surface.
  2. Insert the water bottle vertically through the water funnel
  3. Push both hot water and colder water buttons until water flows out
  4. Plug the water dispenser into a grounded power outlet. The yellow LED will turn on.
  5. Turn on the Hot Water switch on the back of the unit into the ON position. Next, turn the Cold Water switch into the ON position. DO NOT TURN ON BOTH SWITCHES AT THE SAME TIME. Once this is completed both cooling and heating indicator lights should light up.
  6. After both switches are turned on, it is recommended that you wait 30 minutes before usage. After 30 minutes, the water dispenser will be ready to dispense hot, cold, and room temperature water.
  7. It is recommended that if the Hot Water option is not used, the Hot Water Switch (Red) be turned OFF. This will help conserve energy.
  8. It is recommended that if the water dispenser is not to be used for an extended period of time, the water tank should be drained.
    NOTE: The appliance is designed to provide hot or cold water whenever you need it. It will automatically turn on and off when hot and cold water reaches the factory set temperatures.

PRODUCT OPERATION
When operating the water dispenser for the first time, you will need at least 15-30 minutes for the hot water to reach the desired temperature and 1 hour for the cold water to reach the desired temperature.
The water dispenser has 3 indicator lights on the front panel.

  • When the right GREEN indicator light is on, the unit is in the process of cooling water inside the cooling tank.
  • When the left RED indicator light is on, the water dispenser is heating water inside the heated water tank.
  • When the middle YELLOW power indicator on the front panel is on, the unit has power and is ready to dispense water Using the Water dispenser
  • To dispense Hot water, slide the hot water safety handle left and then push the hot water button down.
  • To dispense Cold water, push the cold water button down.
  • To dispense Room Temperature water, press the room temperature button down.

MACHINE MAINTENANCE

WARNING: Before cleaning, turn the power switch off and disconnect the power cord from the wall.

  1. Before the first use and after a long period of not using the appliance, the water tank and water pipes should be cleaned. It is recommended to wash and disinfect the system every 3-6 months.
  2. To begin cleaning, all water must be drained from the unit (Put the heating switch to OFF while draining the system).
  3. To clean, rinse the unit and its parts several times with boiling or purified water. After rinsing, tilt the dispenser to drain any remaining water. Once this is done, dry the unit with a rag or soft cloth. (If there is hard water buildup in the unit a 2% Water and Citric Acid Solution may be used to descale the unit.)
  4. If the appliance is not going to be used for a long period of time, unplug it and drain all water in its interior.
  5. To avoid electric shock, do not clean the outside of the appliance with water. Clean it with a soft cloth.
  6. If the power cable suffers any damage, contact the manufacturer, service representative, or qualified personnel. Do not attempt to repair the cable yourself.
    NOTE: Never use detergent or harmful chemicals to clean the water tank

TROUBLESHOOTING

In case of problems, turn off the water dispenser and disconnect from the source of electricity.

Symptom Solutions
The unit is not dispensing water Check to see if the unit is unplugged.

Check to see if the main power supply is on.
Tighten the water bottle cap and make sure that it is attached properly to the connector on the water dispenser.
The unit does not dispense cold or hot water| Overconsumption of cold or hot water can cause this problem, so wait a moment for the water to cool or heat.
Space the unit from the wall by more than 15 cm (5.91 so that ventilation around the unit is sufficient.
The temperature of the water bottle may be too high, so place the water bottle in a cool location out of direct sunlight.
The unit is noisy during operation| Place the unit on a flat, level surface.
Make sure that the unit is not touching any other objects.
Leaking| Tighten the top threaded portion of the faucet.
Tighten the drain cap. If the sealing silicon material inside the drain cap is torn or damaged, then contact Royal Sovereign to be replaced.
Check the water container, water pipe, and faucet for damages. If broken a replacement must be made.
The water being dispensed has a strange taste| This is not uncommon with new water coolers. Do not worry, this is not dangerous to your health.
Clean the unit by placing tap water and 2 Tablespoons of baking soda in the reservoir. Fill the water tank as usual, and continue with the basic operation
Make sure the Hot water switch is OFF to avoid damaging residues to the hot water tank
The power indicator is not lit| Make sure that the power switch is ON and the plug is connected to the outlet correctly.
Not heating or cooling| Check the electrical connections and make sure they are not loose. The heating and cooling switches may need to be replaced.
The heating tank may need to be replaced, because it may be burnt out. Make sure there is sufficient space around the unit

NOTE: For all replacements and repairs that need to be made, contact Royal Sovereign Customer Service at +1) 800-397-1025

SPECIFICATIONS

MODEL RWD-300B
Voltage – Frequency 115V – 60 Hz
Heating Power / Cooling Power 500W / 80W
Bottle Size 3 / 5 Gallon
Temperatures Hot / Room / Cold
Cooling/Heating Type Compressor

ONE-YEAR LIMITED WARRANTY

Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.
Returned products will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged products or parts will be the responsibility of the purchaser. Return the defective products, in original packaging, to the address below.
Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts that prove defective under normal use and service within the warranty period.
Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC.
2 Volvo Dr., Rockleigh, NJ 07647 USA
TEL: +1) 800-397-1025
Email: info@royalsovereign.com
For product support and warranty questions, please visit us at www.royalsovereign.com/CustomerSupport

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