BLACK BOX ACU1700A KVM Extender TX/RX User Manual

June 6, 2024
BLACK BOX

USER MANUAL
ACU1700A
KVM EXTENDER TX AND RX

SAFETY INFORMATION

SAFETY PRECAUTIONS

  1. Do not expose this extender to rain, moisture, dripping or splashing, and do not place any objects (such as vases) filled with liquids on the extender.
  2. Do not install or place this extender in a bookcase, built-in cabinet, or in another confined space. Make sure the unit is well ventilated.
  3. To prevent the risk of electric shock or fire hazard due to overheating, do not obstruct the extender’s ventilation openings with newspapers, tablecloths, curtains or similar items.
  4. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
  5. Do not place sources of open flames, such as lighted candles, on the unit.
  6. Clean this extender only with a dry cloth.
  7. Unplug this extender during lightning storms or when unused for long periods of time.
  8. Protect the power cord from being walked on or pinched, particularly at plugs.
  9. Only use attachments/accessories specified by the manufacturer.
  10. Refer all servicing to qualified service personnel.

CHAPTER 1: SPECIFICATIONS

TRANSMITTER

Video

Input| (1) HDMI
Input Signal Type| HDMI 1.4 with 4K
Input Resolution Support| 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 10801, 720P, 576p, 576i, 480p
Input Video Level| 0.5-1.0 V p-p
Input DDC Signal| 5 V p-p
Maximum Pixel Clock| 297 MHz
Output| (1) RJ-45 interconnect
Output Resolution Support
4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 10801, 720P, 576p, 576i, 480p
Video Impedance| 100 ohms
Transmission Distance| Over CAT5e shielded cable: 3840 x 2160: max. 295 ft. (90 m); 1080P: max. 328 ft. (100 m);
Over CAT6/6A/7 shielded cable: 3840 x 2160: max. 328 ft. (100 m); 1080P: max. 328 ft. (100 m)
Audio
Audio Input| 3.5-mm mini-jack, stereo
Audio Output| 3.5-mm mini-jack, stereo
Control
Control Method| (1) RS-232, (1) USB host

RECEIVER

Video

Input| (1) RJ-45 interconnect
Input Resolution Support| 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 10801, 720P, 576p, 576i, 480p

Input Video Level| 0.5-1.0 V p-p
Input DDC Signal| 5 V p-p
Maximum Pixel Clock| 297 MHz
Output| (1) HDMI
Output Signal Type| HDMI 1.4 with 4K
Output Resolution Support| 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 10801, 7201′, 576p, 576i, 480p
Video Impedance| 100 ohms
Transmission Distance| Over CAT5e cable: 3840 x 2160: max. 295 ft. (90 m); 1080P: max. 328 ft. (100 m); Over CAT6/6A/7: 3840 x 2160: max. 328 ft. (100 m); 1080P: max. 328 ft. (100 m)
Audio
Audio Input| 3.5-mm mini-jack, stereo
Audio Output| 3.5-mm mini-jack, stereo
Control
Control Method| (1) RS-232, (4) USB device

GENERAL (BOTH TRANSMITTER AND RECEIVER)

Approvals

Compliance| CE, FCC
Environmental
Operating Temperature| 32 to 113° F (0 to 45° C)
Storage Temperature| -4 to +158° F (20 to +70° C)
Humidity| 10 to 90% noncondensing
ESD Protection
Human-Body Model| AkV(Air-gap discharge)/±4kV(Contact discharge)
Surge Protection
Voltage| II kV (Ten times respectively for the positive and negative voltage)
Electrical Fast Transient/Burst
Data communication cord| 1 kV
Power cord| 2 kV
Power
Power Supply| 12 VDC, 2 A
Power Consumption (max.)| < or = 12 W (pair)
Mechanical
Dimensions| Each unit: 0.98’H x 8.27’W x 3.55’D (2.5 x 21 x 9 cm)
Weight| Each unit: 1 lb. (0.46 kg)

CABLE SPECIFICATIONS
Cable Type Range Supported Video
CAT5e 328 ft. (100 m) Up to 1080p @ 60 Hz, 36 bit (data rates lower than 5.3

Gbps or below 225 MHz TMDS clock)
295.2 ft. (90 m)| 1080p @ 60 Hz, 48 bit
CAT6/CAT6A/CAT7| 328 ft. (100 m)| 1080p @ 60 Hz 3D, 4K2K/30 Hz/4:4:4 and 4K2K/60 Hz/4:2:0 video formats

CHAPTER 2: OVERVIEW

INTRODUCTION

The ACU1700A is a 4K Extender that distributes uncompressed 4K @ 60 Hz UHD video, analog stereo, power, RS-232 and USB 2.0 up to 328 ft. (100 m) over a single CAT6 or above cable.
The transmitter passes through USB 2.0 and connects to a USB host. The receiver connects to a USB device. The extender pair enables remote users to control PC sources with a keyboard and mouse where interactive display operation, data transmission or USB streaming device over distance is required. The extender also supports audio (bI-directional 3.5-mm stereo passthrough).
With 48-V PoH integrated inside, the extender just needs one power supply connected to the transmitter to power both units. The 12-V power supply is secured with a screw-on connector to prevent the power from being accidentally disconnected. The extender has LEDs to indicate when power is on to the units and to show signal status when a connection is established to devices.

FEATURES
  • Supports high-speed USB 2.0, up to 480 Mbps, and passthrough over the RJ-45 interconnect up to 328 feet (100 m).
  • Offers bi-directional Analog Stereo, and RS-232 pass-through over the RJ-45 interconnect.
  • Via CAT6/6A/7 cable, supports 4K x 2K @ 60 Hz or 1080p @ 60 Hz output up to 328 ft. (100 m)
  • Via CAT5e cable, supports 4K x 2K @ 60 Hz or 1080p @ 60 Hz output up to 288 ft. (90 m) or 1080p @ 60 Hz output up to 328 ft. (100 m)
  • Complies with HDMI 1.4 with 4K @ 60 Hz (chroma sub-sampling 4:2:0 8-bit only).
  • Uses one-way POH, TX(PSE) with PSU to power both TX and RX (PD).
  • The transmitter features a USB 2.0 passthrough and has a USB Host port.
  • The receiver has four USB device ports
WHAT’S INCLUDED

Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com

  • (1) Transmitter
  • (1) Receiver
  • (1) 12-VDC, 2-A power supply
  • (2) 3.5-mm. 3-pin Phoenix male connectors
  • (2) mounting brackets
HARDWARE DESCRIPTION

TRANSMITTER

Figures 2-1 and 2-2 show the front, top and back panels of the transmitter. Table 2-1 describes its components.

TABLE 2-1. TRANSMITTER COMPONENTS

NUMBER IN FIGURE 2-1 OR 2-2 COMPONENT DESCRIPTION
1 Power LED ON: The transmitter is powered on. OFF: The transmitter is

powered off.
2| Status LED| Flashing Slowly: The transmitter is working properly. OFF: The transmitter is not working properly
3| HDCP LED| Flashing Quickly: Non-HDCP video is being transmitted. OFF: No video is being transmitted
4| Link LED| ON: RJ-45 interconnect link is normal OFF: No RJ-45 interconnect Link
5| 12-VDC connector| 12-VDC power input, threaded port for standard or locking connection
6| RJ-45 OUT connector| Connects to RJ-45 IN port of the receiver
7| RS-232 connector| RS-232 passthrough
8| HDMI IN connector| Connects to an HDMI source
9| Audio connector| Input: Connects to audio devices Output: Connects to audio devices
10| USB Host connector| Connects to a USB host device, such as a PC

RECEIVER

Figures 2-3 and 2-4 show the front, top and back panels of the receiver. Table 2-2 describes its components.

TABLE 2-2. RECEIVER COMPONENTS

NUMBER IN FIGURE 2-3 OR 2-4 ‘COMPONENT DESCRIPTION
1 Power LED ON: The receiver is powered on. OFF: The receiver is powered

off.
2| Status LED| Flashing Slowly: The receiver is working properly. OFF: The receiver is not working properly
3| HDCP LED| Flashing Quickly: Non-HDCP video is being received OFF: No video is being received
4| Link LED| ON: RJ-45 link is normal OFF: No RJ-45 Link
5| 12-VDC connector| 12-VDC power input, threaded port for standard or locking connection
6| RJ-45 IN connector| Connects to RJ-45 OUT port of the transmitter
7| RS-232 connector| RS-232 passthrough
8| HDMI OUT connector| Connects to an HDMI monitor
9| Audio connector| Input: Connects to audio devices Output: Connects to audio devices
10| (4) USB Type-A  connectors| Connects to USB devices

CHAPTER 3: INITIAL INSTALLATION

  1. Using quality HDMI cables, connect an HDMI source (such as Blu-ray, games console, satellite/cable TV, media server, etc.) to the HDMI IN connector of the Transmitter.
  2. Connect a good-quality, well-terminated CAT5e or better cable between the RJ-45 OUT connector of the Transmitter to the RJ-45 IN Input port of the Receiver.
  3. Using quality HDMI cables, connect the HDMI display device (LED/LCD display or projector) to the HDMI OUT port of the Receiver.
  4. Connect the included 12-V power supply to the Transmitter. The PoH function carries power along the length of the cable one way to power the Receiver. No additional power supply is required for the receiver.
  5. Power on all devices. Check the status of indicators on the front panel. The Power and Link LEDs will light ON solid while the Status LED should be blinking.
  6. Most USB devices are supported, however, some are not. Gaming controllers and keyboards are not compatible with this extender.

CHAPTER 4: TECHNICAL SUPPORT

CONTACTING BLACK BOX

If you determine that your extender is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com.
Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

  • the nature and duration of the problem.
  • when the problem occurs.
  • the components involved in the problem.
  • any particular application that, when used, appears to create the problem or make it worse.
SHIPPING AND PACKAGING

If you need to transport or ship your extender:

  • Package it carefully. We recommend that you use the original container.
  • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.

APPENDIX A: REGULATORY INFORMATION

A.1 FCC STATEMENT

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance with radiofrequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
All power supplies are certified to the relevant major international safety standards.

APPENDIX B: DISCLAIMER/TRADEMARKS

B.1 DISCLAIMER
Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential, or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document, and Black Box Corporation may revise this document at any time without notice.

B.2 TRADEMARKS USED IN THIS MANUAL
Black Box and the Black Box logotype and mark are registered trademarks of Black Box Corporation.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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© COPYRIGHT 2021. BLACK BOX CORPORATION. ALL RIGHTS RESERVED.
ACU1700A_USER_REV2.PDF

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