Black Box KVS4-VPX Secure NIAP 4.0 Certified KVM Multi Viewer

Technical Specifications

• VIDEO Format Host Interface User Console Interface Max Resolution DDC
• DisplayPortTM (4) DisplayPort 19 pin (female) (2) DisplayPort 19 pin (female) 4K@60Hz Link Training
• Input Equalization Automatic
• Input Cable Length Output Cable Length Up to 20 ft. Up to 20 ft.
• USB Signal Type USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection.
• Type A to B (4) USB Type-B for keyboard/mouse connection (4) USB Type-B for CAC connection
• User Console Interface (1) USB Dual Type-A for keyboard/mouse connection (1) USB Single Type-A for CAC connection
• AUDIO Input (4) Connector Stereo 3.5mm Female Output (1) Connector Stereo 3.5mm Female
• POWER Power Requirements Desktop power supply 100-240V, 12VDC 3A
• ENVIRONMENT Operating Temp Storage Temp Humidity 0-80% RH, non-condensing
• CERTIFICATIONS Security Accreditation OTHER Common Criteria Validated To NIAP, Protection Profile PSS Ver. 4.0
• Emulation Control Keyboard, Mouse and Video Front Panel Buttons

Product Usage Instructions

• Installation
  Follow the installation guide provided in the user manual to set up the KVM switch correctly.

• Security Features
  Ensure the Anti-Tamper switches are intact and the tamper-evident seal is not broken to maintain security.

• CAC Installation
  For Common Access Card (CAC) installation, refer to the specific section in the user manual for detailed instructions.

• System Operation
  Use the front panel buttons to control keyboard, mouse, and video inputs effectively.

• Troubleshooting
  Refer to the troubleshooting section in the user manual if you encounter any issues with the KVM switch.

Frequently Asked Questions (FAQ)

1. Q: What should I do if the front panel LEDs flash rapidly?
   A: In case of rapid LED flashing, it indicates an attempt to open the device enclosure. The unit will shut off connections and become useless. Contact technical support for assistance.

2. Q: How can I ensure proper functionality after a failed self-test?
   A: If the self-test fails, check for jammed front panel buttons. Release any jammed buttons and power cycle the KVM switch to reinitiate the self-test.

ADVANCED 4-PORT DP SECURE KVM SWITCH W/ PREVIEW

MODELS:

• KVS4-8004VPX
• 4-Port SH Secure Pro DP KVM w/audio, CAC and preview screen

TECHNICAL SPECIFICATIONS

VIDEO

Format| DisplayPort™
Host Interface| (4) DisplayPort 19 pin (female)
User Console Interface| (2) DisplayPort 19 pin (female)
Max Resolution| 4K@60Hz
DDC| Link Training
Input Equalization| Automatic
Input Cable Length| Up to 20 ft.
Output Cable Length| Up to 20 ft.
USB
Signal Type| USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection.
Type A to B| (4) USB Type-B for keyboard/mouse connection
(4) USB Type-B for CAC connection
User Console Interface| (1) USB Dual Type-A for keyboard/mouse connection
(1) USB Single Type-A for CAC connection
AUDIO
Input| (4) Connector Stereo 3.5mm Female
Output| (1) Connector Stereo 3.5mm Female
POWER
Power Requirements| Desktop power supply 100-240V, 12VDC 3A
ENVIRONMENT
Operating Temp| 32° to 104° F (0° to 40° C)
Storage Temp| -4° to 140° F (-20° to 60° C)
Humidity| 0-80% RH, non-condensing
CERTIFICATIONS
Security Accreditation| Common Criteria Validated To NIAP, Protection Profile PSS Ver. 4.0
OTHER
Emulation| Keyboard, Mouse and Video
Control| Front Panel Buttons

WHAT’S IN THE BOX?

KVS4-8004VPX| 4-Port Single-Head Secure Pro DP KVM with Audio, CAC and Preview Screen
---|---
Power Supply| Desktop power supply 100-240V, 12VDC 3A

SECURITY FEATURES

• ANTI-TAMPER SWITCHES
  Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device enclosure. Once the system identifies such an attempt, all the front panel LEDs will flash rapidly and the unit will become useless by shutting off connection with all attached PCs and peripherals disabling any functionality.

• TAMPER-EVIDENT SEAL
  The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has been opened.

• PROTECTED FIRMWARE
  The controller of the unit has a special protection feature that prevents reprogramming or reading the firmware.

• HIGH ISOLATION ON USB CHANNELS
  Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, providing high isolation and preventing data leakage between ports.

• SECURE EDID EMULATION
  The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of secure EDID learning and emulation.

• SELF-TEST
  A self-test is performed each times the KVM is powered on as part of its boot- up sequence. If the KVM starts up correctly and is functional, the self-test has passed. However, if all Front Panel LEDs are on and not flashing, the power up self-test has failed and all functions are disabled. Check if any of the front panel port selection buttons are jammed. In this case, release the jammed button and recycle the power.

INSTALLATION

SYSTEM REQUIREMENTS

1. Black Box Secure PSS is compatible with standard personal/portable computers, servers or thin-clients, running operating systems such as Windows® or Linux.
2.  The peripheral devices that are supported by the Secure KVM Switch are listed in the following table:

device functions, unless the connected device has at least one endpoint which is a keyboard or mouse HID class.
Display| Display device (e.g. monitor, projector) that uses an interface that is physically and logically compatible with the product ports (DisplayPort). The Preview Display will only work properly using a DisplayPort™ monitor capable of 4K@30Hz output resolution.
Audio out| Analog amplified speakers, Analog headphones.
Mouse / Pointing Device| Any wired mouse or trackball without internal USB hub or composite device functions.
User Authentication Device| USB devices identified as user authentication (base class 0Bh, e.g. Smart-card reader, PIV/ CAC reader, Token, or Biometric reader)

Single-Head Units:

1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use a DisplayPort™ cable to connect the DisplayPort output port from each computer to the corresponding DP IN ports of the unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the AUDIO IN ports of the unit.
5. Connect a monitor to the DP OUT console port of the unit using a DisplayPort cable.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. For models with CAC, optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in the user console interface.
9. Finally, power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all the computers.

Note: The computer connected to port 1 will always be selected by default after power up.
Note: You can connect up to 4 computers to the 4-port KVM.

IMPORTANT WARNINGS – FOR SECURITY REASONS:

• This product does not support wireless devices. Do not attempt to use a wireless keyboard or a wireless mouse with this product.
• This product does not support keyboards with integrated USB hubs or USB ports. Only use standard (HID) USB keyboards with this device.
• This product does not support microphone audio input or line input. Do not connect any microphones or headsets with microphones to this device.
• Connection of authentication devices (CAC) with external power sources is prohibited.

EDID Update:

• The monitors must be connected to the video output connectors located on the console at the back of the KVM during the EDID learn process.
• The local EDID of the monitor cannot be learned, instead a preloaded EDID can be set according to the type of monitor being used.
• The two pre-loaded EDIDs can be set as follows:
  • Press Buttons 1 and 2 at the same time and hold for 5 seconds. This will load the onboard EDID IPG-1080 to the “DP OUT” display. This EDID is suitable for use with 1080p monitors and the resolution is preset to 1920 x 1080 @ 60 Hz.
  • Press Buttons 1 and 3 at the same time and hold for 5 seconds. This will load the onboard EDID IPG-4K to the “DP OUT” display. This EDID is suitable for use with 4K monitors and the resolution is preset to 3840 x 2160 @ 30 Hz.

CAC (COMMON ACCESS CARD, SMART CARD READER) INSTALLATION
INSTALLATION

The following steps are intended for the system administrator or IT manager only.

If you have the optional CAC ports there will be 2 ports on a 2-host-port Secure KVM Switch and 4 ports on a 4-host-port Secure KVM Switch. CAC connection to the computer requires a USB cable connection separate from the keyboard and mouse. This allows the CAC to be connected independently from the keyboard and mouse. It also allows the user to select whether CAC for a certain computer is supported or not.

1. Ensure that power is turned off or disconnected from the unit and the computer.
2. Use a USB cable (Type-A to Type-B) to connect a USB port on a computer to its respective CAC USB ports on the Secure KVM Switch. Do not connect the USB cable if CAC functionality is not needed for that computer.
3. Connect a CAC (smart card reader) to the CAC port in the user console interface.
4. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all the computers.
5. To disable CAC for any channel (all CAC ports are enabled as default), use the front panel buttons to switch the Secure KVM Switch to the channel whose CAC mode you wish to change. Once the channel is selected, the button= LED for this specific channel should be on (CAC port enabled). Press and hold the button for 3 seconds until the button LED turns off. The CAC port is now disabled for this channel.
   To enable CAC for any channel, use the front panel buttons to switch the Secure KVM Switch to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this specific channel should be off (CAC port disabled). Press and hold the button for 3 seconds until the button LED turns on. The CAC port is now enabled for this channel. An active session on a computer is terminated upon removal of the CAC device.
   Note: The open session will be immediately terminated upon the removal of the registered CAC device.

CAC PORT CONFIGURATION

• The following steps are intended for the system administrator and operators (users).
  Note: Only one computer connected to port 1 is required for this operation.

• CAC port Configuration is an optional feature, allowing registration of any USB peripheral to operate with the

• Secure KVM Switch. Only one peripheral can be registered and only the registered peripheral will operate with the Secure KVM Switch. By default, when no peripheral is registered, the Secure KVM Switch will operate with any

• Smart Card Reader.

Configure the CAC Port via User Menu Options

1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. At this stage the mouse connected to the Secure KVM Switch will stop functioning.
4. Enter the default username “user” and press Enter.
5. Enter the default password “12345” and press Enter.
6. Select “Register New CAC Device” from the menu on your screen and press Enter.
7. Connect the peripheral device to be registered to the CAC USB port in the console side of the Secure KVM Switch and wait until the Secure KVM Switch is reading the new peripheral information.
8. The Secure KVM Switch will list the information of the connected peripheral on the screen and buzz 3 times when registration is completed.

AUDITING: Dumping the Event Log via User Menu Options

• The following steps are intended for the system administrator.
• Note: Only one computer connected to port 1 is required for this operation.
• The Event Log is a detailed report of critical activities stored in the Secure KVM Switch or Secure KVM Switch memory. A comprehensive feature list and guidance for Administration and Security Management Tools can be found in the Administrator’s Guide available for download from: https://www.blackbox.com/NIAP3/documentation

To view or dump the Event Log:

1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Request a Log Dump by selecting “Log Dump” from the menu.(Shown in Figure 1-7)

See Administration and Security Management Tool Guidance for detailed information.

RESET: Restore Factory Defaults

The following steps are intended for the system administrator.
Note: Only one computer connected to port 1 is required for this operation.
Restore Factory Defaults will reset all settings on the Secure KVM Switch to their original state. Secure KVM Switch mode. CAC port registration will be removed. Secure KVM Switch settings will be reset to factory defaults.

To Restore Factory Defaults via User Menu Options:

1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Select “Restore Factory Defaults” from the menu on your screen and press enter.(Menu shown in Figure 1-7)

See Administration and Security Management Tool Guidance for detailed information.

LED’s BEHAVIOR
User Console Interface – Display LED:

| Status| Description

---|---|---
1| Off| Monitor is not connected
2| On| Monitor is connected
3| Flashing| EDID problem – Learn EDID to fix the problem

User Console Interface – CAC LED:

| Status| Description

---|---|---
1| Off| CAC is not connected
2| On| Authorized and functional CAC is connected
3| Flashing| Non-CAC peripheral is connected

Front Panel – Port Selection LEDs:

| Status| Description

---|---|---
1| Off| Non-selected port
2| On| Selected port

Front Panel – CAC Selection LEDs:

| Status| Description

---|---|---
1| Off| CAC port is disabled or non-selected port
2| On| CAC port is enabled

Front Panel – Port and CAC Selection LEDs:

| Status| Description

---|---|---
1| All Flashing| Connected peripheral to keyboard or mouse console ports is rejected

IMPORTANT!

• If all the Front Panel LEDs are flashing and the buzzer is beeping, the Secure KVM Switch has been TAMPERED with and all functions are permanently disabled. Please contact Black Box technical support at info@blackbox.com
• If all Front Panel LEDs are on and not flashing, the POWER UP SELF TEST has failed and all functions are disabled. Check if any of the front panel  port selection buttons are jammed. In this case, release the jammed button and recycle the power. If power up self test is still failing, please contact Black Box technical support at info@blackbox.com

Preview Selection
To switch display modes, press the desired preview mode button on the front control panel. The active screens on the preview display will show the input number being displayed in each section. Similar to the images below, the OSD will dis-play a small number in the top right corner of each window to indicate the active input computer being viewed for each viewing mode. The active preview mode setting will be displayed on the device by lighting up the LED that corresponds with the selected mode.

• Full Screen Mode
  • In the Full Screen mode, one of the four video sources is displayed in full screen size at maximum resolution. Keyboard and mouse operations are not affected. Pressing the Full screen mode preview button on the front panel of the KVM will rotate the video input source/channel.
• PIP Mode
  • PIP mode is fixed is size and position, the full screen displays one of the four video sources, and a smaller image (thumbnail) containing another video source on the right-hand margin of the screen allows for simultaneous monitoring. Pressing the PIP screen mode preview button on the front panel of the KVM will rotate the full screen and thumbnail video input sources/channels.
• QuadT Mode
  • In QuadT mode, the full screen displays one of the four video sources, and is accompanied by three smaller images (thumbnails) containing the other video sources on the right-hand margin of the screen, allowing simultaneous monitoring. Pressing the QuadT screen mode preview button on the front panel of the KVM will rotate the full screen and thumbnails preview locations and sources.
• QuadQ Mode
  • In QuadQ-mode, the screen is split into four fields of equal size with the four selected video sources or computers being displayed in each of these fields. The four computers are always in the same order. The user can not change the position or the size of the window.

SYSTEM OPERATION

Front Panel Control
To switch to an input port, simply push the desired input button on the front- panel of the Secure KVM Switch. If an input port is selected, the LED of that port will turn on. An open session is terminated upon switching to a different computer.

TROUBLESHOOTING

No Power

•  Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around 12VDC.
• Replace the power supply.

Flashing LEDs in the Front Panel with clicking sound

• Reboot the unit. If the error persists then there is a malfunction or wrong input connections at the K/M ports.
• Verify both Keyboard and Mouse connections are USB 1.0 or 1.1.
• Only USB Keyboard or Mouse can be connected in the designated K/M ports.

Flashing USB LED

• Make sure that the correct peripheral device is connected to the correct port of the Secure KVM.
• Check to see that the K/M USB cable is connected to the K/M port on the back of the unit.
• Check to see that the CAC USB cable is connected to the CAC port on the back of the unit.

No Video

• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
• Restart the computers.

Keyboard is not working

• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecting the unit and the computers are properly connected.
• Try connecting the USB on the computer to a different port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.

Note: The NUM, CAPS, and SCROLL Lock LED indicators on the keyboard are not supposed to light up if connected to the Secure KVM Switch.
Mouse is not working

• Check if the mouse is properly connected to the unit.
• Try connecting the USB on the computer to a different port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.

No Audio

• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly.
• Check the audio settings of the computer and verify that the audio output is through the speakers.

No CAC (COMMON ACCESS CARD, SMART CARD READER)

• Check if the USB cables connecting the unit and the computers are properly connected.
• Make sure the CAC port is enabled by holding down the desired channels button until it lights up.

TECHNICAL SUPPORT

For product inquiries, warranty questions, or technical questions, please contact info@blackbox.com . FREE technical support 24 hours a day, 7 days a week: Call 877-877-2269 or fax 724-746-0746.

LIMITED WARRANTY STATEMENT

A. Extent of limited warranty
Black Box warrants to the end-user customers that the product specified above will be free from defects in materials and workmanship for the duration of 36 months, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.
Black Box limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

• Improper or inadequate maintenance or modifications
• Operations outside product specifications
• Mechanical abuse and exposure to severe conditions

If Black Box receives, during applicable warranty period, a notice of defect, Black Box will at its discretion replace or repair defective product. If Black Box is unable to replace or repair defective product covered by the Black Box warranty within reasonable period of time, Black Box shall refund the cost of the product.

• Black Box shall have no obligation to repair, replace or refund unit until customer returns defective product to Black Box.
• Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
• Black Box limited warranty is valid in any country where the covered product is distributed by Black Box.

B. Limitations of warranty

• To the extent allowed by local law, neither Black Box nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the Black Box product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

C. Limitations of liability

• To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.
• To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will Black Box or its third party suppliers be liable for direct, indirect, special, incidental, or consequential  damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.

D. Local law

• To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

DISCLAIMER
Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
TRADEMARKS

• Black Box and the Black Box logo type and mark are registered trademarks of BB Technologies, Inc.
• Any other trademarks mentioned in this document are acknowledged to be the property of the trademark owners.
• © COPYRIGHT 2022, 2024. BLACK BOX CORPORATION. ALL RIGHTS RESERVED.
• 20180411
• Black Box Corporation
• 1000 Park Drive.com
• Lawrence, PA 15055-1018
• Phone: 877-877-2269
• www.blackbox.com
• EN_KVM_Manual_KVS4-8004VPX_Rev1_2402.pdf
• N4-BB-DP-P-4-KVM

References

• Global IT Products & Network Solutions Provider | Black Box
• NIAP Documentation | Black Box

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