GRANDSTREAM GVC3200 Video Conferencing System Installation Guide

June 6, 2024
GRANDSTREAM

GRANDSTREAM GVC3200 Video Conferencing System

GRANDSTREAM -GVC3200- Video -Conferencing -System -FIG
1

PACKAGE CONTENTS

GRANDSTREAM -GVC3200- Video -Conferencing -System -FIG
2

The GVC3200 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to pur- chase SIP-compliant Internet telephone service, prop-erly configure the GVC3200 to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your re- sponsibility to purchase traditional wireless or landline telephone services to access Emergency Services.
GRANDSTREAM DOES NOT PROVIDE CON-NECTIONS TO EMERGENCY SERVICES VIA THE GVC3200. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GVC3200 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL AR-RANGEMENTS TO ACCESS EMERGENCY SER-VICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

Note: GAC2500 accessories such as power adapter, cables and etc are included in GAC2500 package.

PRECAUTIONS

WARNING : Use only the power adapter included in the GVC3200 package. Using an alternative non-qualified power adapter may possibly damage the unit.
WARNING: Please DO NOT power cycle the GVC3200 during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

OVERVIEW

The GVC3200 offers businesses a revolutionary video conferencing system with unprecedented flexibility and the support for multiple popular video conferencing protocols out of the box. Based on Android 4.4™, in addition to Grandstream’s in-dustry leading SIP-based video conferencing platform. The GVC3200 sets a new bar for enterprise class video conferencing solution in terms of flexibility, interop-erability, system openness, application richness and ease of use in the modern Internet age.

INSTALLATION

The GVC3200 can be installed in the following three ways:
Option 1: Place on desktop.
Option 2: Mount on TV/Monitor. Wall mount bracket is required.
Option 3: Mount on wall. Wall mount bracket is required.
The wall mount bracket comes assembled as one piece. It can be separated into two parts by sliding/pushing Part A outwards from Part B.

INSTALLING BRACKET TO MOUNT THE GVC3200 ON TV/MONITOR

  1. Locate the wall mount bracket in the package and identify Part A and Part B. Please DO NOT detach part A from part B when mounting the bracket on TV.
  2. Place GVC3200 on the top of the wall mount bracket Part A. See figure below. The locating pin on Part A should fit into the hole on the bottom of the GVC3200.

GRANDSTREAM -GVC3200- Video -Conferencing -System -FIG
4

Install screw Type 1 to each of the two holes on Part B, as highlighted on the right.

6. Manage the wire harness with the Hook-and-loop fastener ON wall mount bracket Part B.

INSTALLING BRACKET TO MOUNT THE GVC3200 ON WALL

  1. Locate the wall mount bracket in the package and identify Part A and Part B.Detach Part A from Part B by sliding Part A out.
  2. GRANDSTREAM -GVC3200- Video -Conferencing -System -FIG 6On wall mount bracket Part B, there are four holes on it for screw Type Align Part B against the wall where you would like to place the wall mount.
  3. According to the position of the four holes on Part B, locate the corresponding spots on the wall and drill the holes.

Fit the four bolts into each hole on the wall. Please make sure the

glossy side is placed outwards. See figure below.GRANDSTREAM -GVC3200- Video
-Conferencing -System -FIG 7GRANDSTREAM
-GVC3200- Video -Conferencing -System -FIG 8CONNECTING THE GVC3200

  1. Connect the LAN port of the GVC3200 to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.

  2. Connect the HDMI [1] port of the GVC3200 to the HDMI port of the main display device (e.g., TV) using the HDMI cable. Connect HDMI port 2 if you have additional display devices.
    Note: Please make sure to follow the port order when connecting HDMI port 1 and 2. The GVC3200 will not work correctly if connecting HDMI port 2 without HDMI port 1 connected.

  3. Connect the USB cable of the GAC2500 to the “SPKR” port of the GVC3200. Note: “USB” port of the GVC3200 is not for connecting speaker. Connecting speaker to “USB” port might cause speaker work improperly.

  4. Connect the 12V DC output plug to the power jack on the GVC3200; plug the power adapter into an electrical outlet.GRANDSTREAM -GVC3200- Video -Conferencing -System -FIG 9

  5. The OLED in the front of the GVC3200 will display booting up information.Before continuing, please wait for the IP address information to show up on the OLED. The display device (e.g., TV) will show the idle HOME screen with IP address on the top status bar as well.

  6. Insert your SD card into the SD card slot. The recording files will be saved in SD card.

  7. (Optional) Connect presentation device (e.g., a laptop) to the GVC3200 HDMI IN port or VGA IN port for presentation purpose during conference call.

  8. (Optional) Connect USB accessory (e.g., mouse, keyboard, USB flash drive and etc) to the USB port.

Connecting example

GRANDSTREAM -GVC3200- Video -Conferencing -System
-FIG 11GRANDSTREAM -GVC3200- Video
-Conferencing -System -FIG 12

USING THE GVC3200 REMOTE CONTROL

  1. Open the battery cover on the back of the remote control. Place four AAA bat-teries proprely and put the cover back on.
  2. When using the GVC3200 for the first time, the remote control should be paired and connected to it via Bluetooth already. After the GVC3200 fully boots up, tap on the OK button on the remote control to initiate the connection. Then the remote control can be used normally.

If the remote control is not paired with the GVC3200 anymore (e.g., a factory reset is made), follow the steps below to pair and connect the remote control:

  1. Connect a USB mouse to the GVC3200 USB port. Or, log in the GVC3200 web UI and click on “Remote Control” on the upper right corner to bring up the virtual remote control.
  2. Use the USB mouse or the virtual remote control to navigate to the idle screen Menu→Settings→Network→Bluetooth on the TV.
  3. Select and click on “Search for devices”.
  4. On the remote control, press OK button and number 5 button at the same time for about 4 seconds. This will initiate pairing process on the remote control.
  5. The remote control MAC address will show in the new device list on your TV. Select it and it will be paired and connected to the GVC3200 shortly.

Notes:

  1. Users can also download GVC3200 Bluetooth remote control app for Android™ and install to your Android™ device. This app can be used as an alternative for the remote control in the GVC3200 package.
  2. For more information about how to use the GVC3200 Bluetooth remote control for Android™, please refer to the GVC3200 user manual:
    http://www.grandstream.com/support

CONFIGURING GVC3200 VIA WEB UI

  1. Ensure your GVC3200 is properly powered up and connected to the Internet.
  2. The IP address of the GVC3200 will show on the OLED in the front of the GVC3200. It will also show on the top status bar of the connected display device (e.g., TV) via HDMI.
  3. Type the IP address in your PC’s browser (see figure below).
  4. The default username and password for administrator are “admin” and “admin”. The default username and password for user are “user” and “123”.
  5. In the web GUI, select Settings→Account→General Settings page to configure Account name, SIP Server, SIP User ID, Authenticate ID and Authenticate Password to register the account on the GVC3200.
  6. The network settings can be configured under web UI→Settings→Network Settings page; PTZ Control and Preset Settings can be accessed under web UI→Device Control→Video Control page.
  7. Please contact your ITSP (Internet Telephony Service Provider) for additional settings that may be necessary to configure the GVC3200.

For the detailed user manual, please download from: http://www.grandstream.com/support

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

GRANDSTREAM User Manuals

Related Manuals