HELO Camera-B-Kit Indoor-Outdoor Camera User Guide

June 6, 2024
HELO

HELO Camera-B-Kit Indoor-Outdoor Camera

Packing List

Product Overview

  1. Sync Key
  2. Indicator Light 1
  3. Indicator Light 2
  4. Reset Button
  5. SD Card Slot*
  6. USB Port
  7. WAN Port
  8. Power Supply Port

SD card not included

  1. Lens
  2. Microphone
  3. Indicator Light
  4. PIR
  5. Light sensor
  6. Reset Button
  7. On/Off Button
  8. USB Charging Port

Indicator Light Illustration

Base Station

Indicator Light 1| Solid Red: Activating

Quick Flashing Red:Waiting for Internet Pairing Quick Flashing Green: Connecting to Server Solid Green:Connected to Server Successfully Slow Flashing Red: Device Fault

Slow Flashing Green: Device Upgrading

Indicator Light 2| Flashing Green: Adding camera; The indicator light will turn off after completion
SYNC Key| SYNC:Press the SYNC key, the Base Station will enter Adding camera status

Siren Off:When Siren on, press the SYNC key to turn it off

Power Port| Power Supply Port
SD Card Slot| For local Storage (SD Card Max Capacity: 128GB)
USB Slot| Connect USB storage device for local storage, up to 2TB
WAN Port| Port to connect Router’s LAN port
Reset Button| Press and hold for 3s, the base station will be reset.
Camera
Indicator Light| Red LED blinks quickly: Standby for configuration. Green LED blinks quickly: Network pairing.

Green LED on : Camera online.

Yellow LED blinks slowly : Firmware upgrade. Solid White LED ON : Camera charging

Red LED blinks slowly : Device fault.

On/off Button| SYNC: Press the button, then the device will enter Waiting for Pairing status.

Power Button: Press the button to wake up it when the camera is in deep sleep mode; Press and hold the button

for 3s, the camera will enter deep sleep mode.

USB Charging Port| Charging port
Reset Button| Press and hold for 3s, the device will power off and reboot after reset setting, but the camera will not be unbound.

Getting Started

  1.  Search for “Helo by Strong” on the Apple App Store or Google Play Store. Download and install the App. Note Please make sure that your mobile device OS is iOS 9.0 or higher, or Android 4.1 or higher.
  2. Creating a new account on “Helo by Strong” App.
  3. Enter your email address and create a password.
  4. Enter your verifi cation code
  5. Connecting Device
  6. Use the Ethernet cable to connect the Base Station to Router’s LAN port.
  7. Plug the adapter to the power outlet to power on the base station. The Indicator light 1 will change from solid red to blink red when the base station is ready for pairing. 1. Need one router connecting to internet
    2. Need an Uplink connection with at least 2 Mbps speed

Adding Device

  1. Add Base Station
  2. Please connect your mobile and base station to one router.
  3. Open “Helo by Strong” App, click the top right “+” to add device.
  4. Select “Video Surveillance—Base Station”, follow the instructions to add the base station.
  5. Add Camera
  6. Please press the On/Off button of all cameras one by one.
  7. Then the cameras will beep, and the indicator light of the camera starts to fl ash red; If the indicator light does not fl ash red, please press and hold the reset button for 5s to reset the camera.
  8. Enter the Base station interface on the app, click the= “+Add Device” in bottom, or press the pairing button on top of the base station to enter pairing status, the Indicator light 2 will fl ash green.
  9. When the camera successfully pairs to base station, a voice prompt will be heard from camera and camera’s indicator light will turn green, while Indicator light 2 of base station will turn off and base station exit the pairing status. Then the added cameras will be displayed on the app.
  10. If there is any camera that could not pair to the base station, please add the camera again following the above +1 +2 +3 + steps.

Charging Camera

  1. The camera is with built-in 6000mAh rechargeable battery.
  2. When charging, please use the camera USB cable to connect camera and camera adaptor, then plug the adptor into power outlet (100v-240v) for charging. The indicator light on camera will turn solid white indicating that the device is in charging (if the indicator light fl ashes when charging, please contact customer service).
  3. It requires 4hrs for full charging. Once full charging, the white indicator will turn off

Installing Camera

  1. Drill or drive the mounting screws into the wall. If it’s stone wall, then it requires screw anchor.
  2. Mount the mounting base on the screws.
  3. Install the camera on the mounting base and adjust the camera angle. Recommended mounting height: 2-3 meters

SERVICE CENTER

[email protected]
0800464 7919

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