concept KV0800 Window Kit For Mobile Air Conditioning Unit Instruction Manual

: June 6, 2024
: concept

Table of Contents

concept KV0800 Window Kit For Mobile Air Conditioning Unit
INSTRUCTIONS FOR USE
WARRANTY TERMS
Filing a complaint
Complaints processing
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

concept KV0800 Window Kit For Mobile Air Conditioning Unit

concept-KV0800 Window-Kit-For-Mobile-Air-Conditioning-
Unit-

INSTRUCTIONS FOR USE

Mark the centre (M) of the window seal (Fig. 1).
Mark the centre between the frame and the sash of the window (Fig. 2).
Place the Velcro on the front or inside of the sash where the window handle is attached.
Attach side A first, then side B. Start in the middle and continue to the sides.
Be careful not to get the seal between the window frame and the sash when closing the window.
Open the zip at the point marked “S” and fasten the exhaust hose.

Note: The length of the hose ranges from 28 cm to 150 cm. If the hose is extended beyond this length, it may malfunction and the warranty may be voided. The outlet must be well open and must not be blocked, as this would cause the appliance to overheat. Avoid bending the exhaust hose by more than 30 degrees, see figures below.

WARRANTY TERMS

Warranty
The manufacturer (or importer) is responsible for ensuring the product complies with the requirements of applicable legal regulations as well as those of the relevant technical standards. Moreover, they are responsible for ensuring the product has the properties the manufacturer described in documents related to the goods or those reasonably expected by the customer with regard to the nature of the goods or based on advertising produced by the manufacturer, and further they are responsible for ensuring the product is fit for the purpose proposed by the manufacturer or that a product of the same type is normally used for.

The quality warranty term is 24 months from product takeover by the customer.
The warranty does not apply to wear and tear caused by regular use. The customer shall not be entitled to any warranty claims if, prior to taking the product over, they knew the product contained a defect or if the defect is attributable to the customer.
The warranty specifically does not apply:

if the product installation, operation and service conditions stipulated in the product operating manual have not been adhered to,
to malfunctions caused due to mechanical, heat or chemical damage, short circuit, over voltage or incorrect installation,
to malfunctions caused by an inexpert third-party intervention,
to malfunctions caused by natural disaster,
to malfunctions caused by insufficient or inappropriate maintenance in violation of the operating manual, including malfunctions caused by water and other sediments,
to changes in colour of the heating surface or to scratching of the surface caused as a result of using the products in an unusual manner,
to appearance and functional changes caused by exposure to sunlight, thermal radiation of water and other sediments,
if the service life of certain product parts expires, e.g. for accumulators, bulbs, etc.

The warranty does not apply to any products and services provided along with the product (gifts, promotional articles, etc.).

Filing a complaint

A complaint against a product defect must be filed as soon as identified, yet no later than before the end of the warranty term.
The customer must file a product complaint with the dealer from which they have purchased the product, or with any authorised service centre, a list of which is included in the product package, or available at www. my-concept.com.

While filing a product complaint, the product must be duly cleaned and securely packed so as to prevent any damage during its transport to an authorised service centre, where relevant, unless the product is delivered in person.
The customer must submit proof of having concluded a purchase contract for the product by producing the receipt.
While filing their complaint, the customer must indicate the noted defect and identify the preferred complaint application method.

Complaints processing

As long as the noted defect may be removed, the user has the right to have the defect duly removed free of charge on a timely basis.
Where such a procedure is not reasonable with regard to the nature of the defect, the user may require to be supplied a new defect-free product (replacement), or, where the defect applies to a part of the product only, replacement of the part concerned. However, if replacement of the product or any part thereof is not proportionate with regard to the nature of the defect, especially if the defect can be removed without undue delay, the customer has the right to have the defect removed free of charge.

If the noted defect is not removable, or if the customer becomes entitled to replacement of the product or a part thereof, yet the replacement is not possible, for example due to the product having been sold out, the customer has the right to return the product (withdrawal from the contract).
The customer shall have the right to a new product (replacement) or to replacement of a part of the product even if the defect can be removed, provided they cannot properly use the product due to repeated occurrence of the defect or due to a high number of such defects. In such a case, the customer also has the right to return the product (by withdrawing from the contract).

If the product is not returned (the customer does not withdraw from the contract), or if the customer does not apply the right to a new defect-free product (replacement), to replacement of a part thereof or to repair of the product, they may request a reasonable discount. The customer also has a right to a reasonable discount if a new defect-free product cannot be supplied to them, or if a product part cannot be replaced or the product repaired unless the situation is remedied within a reasonable time limit, or if remedying the situation would create major discomfort on the part of the customer.

The seller, authorised service centre or a staff member authorised by them must decide about each complaint immediately or within three business days in complicated cases. This term does not include a reasonable period of time, depending on the type of product concerned, required for the defect to be assessed by an expert. A complaint, including defect removal, must be dealt with without any undue delay, yet no later than within 30 calendar days of the complaint filing date, unless the seller and the customer agree on a later deadline.

On returning the product (withdrawing from the contract) the customer must return any accessories and documents supplied along with the product.
The customer does not have the right to keep the defective parts and components of the product replaced as part of a repair of the product.
This shall be without prejudice to any other rights the customer may have in relation to the purchase of the product.
Remark: Complaints against products damaged in transport are governed by the carrier’s complaints procedure.
Manufacturer
Jindřich Valenta – Concept
Vysokomýtská 1800, 565 01 Choceň
Czech Republic
tel.: +420 465 471 400
fax +420 465 473 304
Company ID No. 13216660
email: servis@my-concept.cz
www: www.my-concept.com