NOKIA G21 Smartphone User Guide
- June 5, 2024
- Nokia
Table of Contents
NOKIA G21 Smartphone
**User Guide**
TA-1404/TA-1412
- Microphone
- Loudspeaker
- Camera
- Flash
- Google Assistant/Google Search key*
- SIM and memory card slot
- Front camera
- Headset connector
- Microphone
- Earpiece
- Volume keys
- Power/Lock key, Fingerprint sensor
- USB connector
*Google Assistant is not available in certain languages and countries. Where not available, Google Assistant is replaced by Google Search. Check availability at https://support.google.com/assistant.
1. Insert the SIM and memory card
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Open the SIM card tray: push the tray opener pin in the tray hole and slide the tray out.
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Put the nano-SIM in the SIM slot on the tray with the contact area face down.
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If you have a dual-SIM phone, put the second SIM in the SIM2 slot.
Tip : To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are 2 IMEI codes on the label, you have a dual-SIM phone. -
If you have a memory card, put it in the memory card slot.
-
Slide the tray back in.
Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Important : Do not remove the memory card when an app is using it. Doing so may damage the memory card and the device and corrupt data stored on the card.
Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, for example, making a call, the other may be unavailable.
2. Charge the battery and switch the phone on
Plug a compatible charger into a wall outlet, and connect the cable to your phone. Your phone supports the USB-C cable. You can also charge your phone from a computer with a USB cable, but it may take a longer time.
If the battery is completely discharged, it may take several minutes before the charging indicator is displayed.
To switch your phone on, press and hold the power key until the phone vibrates. The phone guides you through the setup.
For an online user guide and troubleshooting help, go to www.nokia.com /mobile-support.
Product and safety info
Important : For important info on the safe use of your device and battery, read the Product and safety info booklet before you take your device into use.
You can only use your device on the GSM 850, 900, 1800, 1900; WCDMA 1, 2, 4, 5, 8; LTE 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 28, 40, 66, networks.
You need a subscription with a service provider.
Important : 4G/LTE might not be supported by your network service provider or by the service provider you are using when traveling. In these cases, you may not be able to make or receive calls, send or receive messages or use mobile data connections. To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, on the home screen, tap **Settings
Network & Internet > Mobile network > Advanced, and switch Preferred network type to 3G**.
For more info, contact your network service provider.
Your device has an internal, non-removable, rechargeable battery. Do not attempt to remove the battery or back cover, as you may damage the device. To replace the battery, take the device to the nearest authorised service facility.
Charge your device with the AD-010E, CH-21E, A829EU, AD-020E (EU plug) / AD- 010X, CH-21X, A829UK, AD-020X (UK plug) / AD-010U, CH-21U, PA-US5V2A-036, A829US, AD-020U (US plug) / AD-010A, CH-21A (Australia plug), AD-010B, CH-21B (Brazil plug) / UT-580I5200Z2Y, CH-21N (India plug) chargers. HMD Global may make additional battery or charger models available for this device. Charging time can vary depending on device capability. Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.
Electrical Information of the Charger
The following electrical information corresponds to the abovementioned charger models:
Input: 100-240V, 50/60Hz, 0,35 A (AD-010U), 0,3 A (CH-21U), 0,5 A (PA- US5V2A-036, A829US)
Output: 5 Vcc; 2,0 A (AD-010U, CH-21U, PA-US5V2A-036), 5V/3A, 9V/2,23A, 12V/1,67A (A829US)
Charger safety instructions
The charger is suitable to be used only with compatible devices.
The charger should not be used in extremely high or low temperatures.
Ventilation should not be obstructed by covering the charger with magazines,
blankets, curtains etc.
Open flames, such as candles, should not be placed above the charger.
The charger and the wall outlet shall be easily accessible at all times.
In case the cable or the plugs are damaged, stop using them.
The charger requires very low maintenance. If you want to clean it, use a dry
cloth or a brush.
Meaning of the symbols:
For internal use only
The charger should not be disposed as unsorted municipal waste. It should be recycled.
The surface of the device is nickel-free.
Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic stripe cards near the device for extended periods of time, since the cards may be damaged.
Note : Pre-installed system software and apps use a significant part of memory space.
Keep a safe distance when using the flash. Do not use the flash on people or animals at close range. Do not cover the flash while taking a photo.
Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves as set forth by the Federal Communications Commission (FCC). Refer to the following.
FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S.
Government. The guidelines are based on standards that were developed by
independent scientific organization through periodic and thorough evaluation
of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is
1,6 W/kg. The tests are performed in positions and locations (e.g. at the ear
and worn on the body) as required by the FCC for each model. The highest SAR
value for this handset model as reported to the FCC when tested for use at the
ear is 1,00 W/kg, and when worn on the body in a holder or carry case, is
1,10 W/kg.
Body-worn Operation; This device was tested for typical body-worn operations with the handset kept 1,0 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1,0 cm separation distance between the user’s body and the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. The FCC has granted an Equipment Authorization for this handset model with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this handset model is on file with the FCC and can be found under the FCC ID Search section of www.fcc.gov/oet/ea/ after searching on FCC ID 2AJOTTA-1404 or 2AJOTTA-1412.
Additional information on Specific Absorption Rates (SAR) can be found on the FCC website at www.fcc.gov/general/radio- frequencysafety-0.
To send data or messages, a good connection to the network is needed. Sending may be delayed until such a connection is available. Follow the separation distance instructions until the sending is finished.
During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value. Component and design changes may occur over time and some changes could affect SAR values.
For more info, go to www.sar-tick.com. Note that mobile devices may be transmitting even if you are not making a voice call.
Your mobile device is also designed to meet the United States Federal Communications Commission (FCC) guidelines. FCC ratings for your device and more information on SAR can be found at http://transition.fcc.gov/oet/rfsafety/sar.html.
The World Health Organization (WHO) has stated that current scientific
information does not indicate the need for any special precautions when using
mobile devices. If you are interested in reducing your exposure, they
recommend you limit your usage or use a hands-free kit to keep the device away
from your head and body.
For more information and explanations and discussions on RF exposure, go to
the WHO website at www.who.int/peh-emf/en.
Copyrights and other notices
FCC notice:
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more info, go to www.fcc.gov/engineeringtechnology/electromagnetic-compatibility-division /radiofrequency-safety/faq/rf-safety. Any changes or modifications not expressly approved by HMD Global could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device has an electronic label for certification information. To access it, select Settings > System > Certification.
© 2022 HMD Global. HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a registered trademark of Nokia Corporation.
Android, Google and other related marks and logos are trademarks of Google LLC.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>