APW Wyott ECO-4000 300E Energy Saving Toaster Instruction Manual
- June 6, 2024
- APW wyott
Table of Contents
- APW Wyott ECO-4000 300E Energy Saving Toaster
- OWNER’S INFORMATION
- SAFETY INFORMATION
- SPECIFICATIONS
- INSTALLATION INSTRUCTIONS
- OPERATION
- CLEANING
- TROUBLESHOOTING
- PREVENTATIVE MAINTENANCE SCHEDULE
- WIRING DIAGRAM
- IMPORTANT FOR FUTURE REFERENCE
- WARRANTY EXCLUSIONS
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
APW Wyott ECO-4000 300E Energy Saving Toaster
DESIGNED SMART. BUILT SOLID.®
INSTALLATION AND OPERATING INSTRUCTIONS
Energy Saving Toaster
Model: ECO-4000 (300E, 300L, 500E, 500L)
INTENDED FOR OTHER THAN HOUSEHOLD USE
WARNING: California Residents Only. This product can expose you to chemicals including chromium which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WARNING: Improper installation, operation, service or maintenance can cause property damage, injury or death. Read and understand these instructions thoroughly before positioning, installing, maintaining or servicing this equipment.
APW Wyott® cooking equipment has been engineered to provide you with year- round dependable service when used according to the instructions in this manual and standard commercial kitchen practices.
OWNER’S INFORMATION
General Information
- Always clean equipment thoroughly before first use. (See general cleaning instructions).
- Check rating label for your model designation and electrical rating.
- For best results, use stainless steel counter tops.
General Operation Instructions:
- All food-service equipment should be operated by trained personnel.
- Do not allow your customers to come in contact with any surface labeled “CAUTION HOT”.
- Never touch quartz or steel heaters.
Warranty Information:
Reliability Backed By APW Wyott’s Warranty:
All APW Wyott® Toaster Ovens are backed by a one year parts and labor
warranty, including On-Site Service calls within 50 miles of authorized
service technicians.
Service Information:
Service Hotline 800-733-2203
SAFETY INFORMATION
APW Wyott takes pride in the design and quality of our products. When used as
intended and with proper care and maintenance, you will experience years of
reliable operation from this equipment. To ensure best results, it is
important that you read and follow the instructions in this manual carefully.
Installation and start-up should be performed by a qualified installer who
thoroughly read, understands and follows these instruction.
If you have questions concerning the installation, operation, maintenance or
service of this product, contact APW Wyott Foodservice Equipment Company’s “
Technical Service Department”.
The following words and symbols, found in this manual, alert you to hazards to
the operator, service personnel or the equipment. The words are defined as
follows:
SAFETY SIGNS AND MESSAGES
SPECIFICATIONS
ECO 4000 (OR QST) MODEL | VOLTS | WATTS | PH |
---|---|---|---|
ECO 4000 -350L | 120 | 1700 | 1 |
ECO 4000 -500L | 208 | 2800 | 1 |
ECO 4000 -500L | 240 | 2800 | 1 |
Power Cord:
Six (6) foot, 3 wire grounded cord. If the supply cord is damaged, the
manufacturer, or an authorized service agent, must replace it in order to
avoid a hazard and warranty. Please contact the factory by calling the 800 #
located on the unit.
Shipping Weight:
ECO 4000-350L – 54 Lbs (24.5 kg)
ECO 4000-500L – 54 Lbs (24.5 kg)
INSTALLATION INSTRUCTIONS
If the carton appears damaged, or damage is discovered once the carton is opened, stop immediately and contact the freight company to file a damage claim.
CAUTION: The ECO TOASTER Oven is shipped assembled except for installation of the crumb tray assembly. Please remove all supports and packaging materials before operating the unit. Failure to remove all packaging materials may lead to a fire and / or damage to the appliance.
-
Remove all external packaging that is protecting top portion of unit.
-
Remove unit from shipping container while in the upright position. The unit can be lifted out of the carton by grasping under the back side and the conveyor of the appliance. Please remove the plastic bag.
-
Remove all internal packaging to the unit, if present.
-
Visually inspect all external and internal portions of unit for damage. Important: Inspect the Quartz elements located inside the oven tunnel after removal of packing material. To inspect the quartz elements, use a small mirror held under and over each element to detect cracks. Important: The quartz elements are fragile and will break under stress. Do not twist, pull, push, or otherwise subject the quartz elements to stress.
-
Wipe down the exterior of the unit using a damp cloth with warm water. Do not use abrasive pads or cleaners as they will damage the stainless steel surface.
Note: do not use cleaners of any kind on the quartz heaters.
Note: Ambient Conditions – Make sure that the operating location is in an area where the ambient temperature is held constant (minimum 70°F). Please avoid areas such as near exhaust fans and air conditioning ducts.
Warning: Ensure that operation location is at a reasonable distance from combustible walls and materials otherwise combustion or discoloration could occur. Do not cover the rear inlets or the side inlets and outlets. Restricting or covering the air inlets and outlets may cause the unit to overheat and WILL void your warranty.
Caution: Place unit on a stable, level counter at a convenient height for use. Turn the adjustable feet so that unit is level to counter top. The top of the unit is not intended for use a shelf. Materials placed there are at risk for fire. -
Before plugging unit into wall, make sure that the power switch located on the back of “E” models and on the Front of the “L” model is in the off position.
-
Warning! Ensure no hands, tools or parts or other unintended items are located on the conveyor as injury will result when unit is turned on.
-
Plug unit into grounded electrical outlet with correct voltage, and plug configuration.
Warning! Using any receptacle that is not designed to match the attached cord and plug MAY cause personal injury and WILL void your warranty. Please attach the ECO-4000, to an individual branch circuit.
OPERATION
-
The controls that operate the belt conveyor speed and the heaters are located on the front of the unit.
-
The On/Off switch is used to turn the unit on or off. Once the unit is turned on the conveyor will automatically run. Warning: Ensure no hands, tools or parts are located on the conveyor as injury will result when unit is turned on.
-
Note: Before moving the On / Off switch to the “On” position, please read the following statements:
-
A. CAUTION! HOT SURFACES! The exterior metal surfaces of the unit will get hot enough to cause burns. Avoid touching these surfaces to prevent injury.
B. WARNING! SEVERE BURN HAZARD QUARTZ HEATERS. The quartz heaters or metal heaters located in the top of the unit operate at very high temperatures. DO NOT TOUCH HEATERS AFTER UNIT IS TURNED ON. -
This oven has 2 heating zones, 1 above the conveyor, and one beneath the conveyor.
Operation Instructions for 350L and 500L
- Turn the Power Switch on located on the rear of the unit. When the unit is “ON”, the conveyor belt will move.
- Use the “TOP HEAT” and “BOTTOM HEAT” knobs to adjust to the desired temperature and achieve the toasting pattern. Knobs can be turned to an “OFF” position, turning off the heat in a full run mode. In “E-SAVE” mode, the elements (even if “OFF”) will cycle to keep cavity temperature up.
- Use the conveyor speed control to get the desired toast quality – “DARK” will run the conveyor slower and “LIGHT” will run the conveyor faster.
CLEANING
Insure the appliance has been turned off and has had sufficient time for all surfaces to cool down before cleaning. Use only mild soap and water to clean this appliance. Appliance cleaning should be performed daily.
NOTE: Do not use abrasive cleaning solutions on this appliance.
Daily Cleaning
NOTE: Never directly spray the toaster with cleaning chemicals, solutions, or water. Always apply cleaning solutions to a cleaning towel or cloth.
- Remove the crumb pans and wipe out debris with a damp rag and mild soap solution.
- Using a damp rag with mild soap and water, wipe down the exterior surfaces of the appliance.
- Using a damp rag with mild soap solution, wipe down all areas of the conveyor. Do not attempt to clean the quartz or metal heaters.
- When units are in the stacked configuration, it is still necessary to clean between the units. Using a damp rag with mild soap and water, wipe down the tops and undersides of all units. Ensure there are no foreign objects between the units that could catch fire.
- Using a damp rag with mild soap and water, wipe the surfaces of the stacking spacers on all four corners.
TROUBLESHOOTING
Always ask and check the following:
Not getting power:
- Is the unit connected to a live power source of the proper voltage?
- Check the rating label. Is the unit connected to the correct power source?
- Check the circuit breaker.
- Is power switch “ON”?
- If the above checks out, and you still have problems, call your local service agent.
Conveyor not working:
- Please refer to “Not getting power” section.
- Check belt for obstructions. Belt may be jammed.
- Note: At slower settings the conveyor moves very slow and may appear stalled, which is not the case.
- If the above checks out, and you still have problems, call your local service agent.
Food not cooking properly:
- Please refer to “Not getting power” section.
- Is the controller and speed control adjusted to the desired setting? (See Product Key Programming section to check button parameters)
- If the above checks out, and you still have problems, call your local service agent.
PREVENTATIVE MAINTENANCE SCHEDULE
-
Please follow the cleaning section for the daily preventative maintenance schedule.
Note: Do not use abrasives or cleaning solutions on this appliance. -
Routinely check before every operation that adequate distance is allowed between fans and anything that would possibly allow foreign debris or substances to be taken in by inlet fan.
-
Clean fan guards on a daily basis to ensure proper inlet cooling to electrical components and efficient hot air exhaust.
-
On a daily basis make sure side walls of tunnel oven remain clean to assist in maintaining even cooking around product. Be careful not to bump or hit the quartz or metal heaters when wiping down.
-
Ensure belt is properly tensioned as to prevent slippage or binding, which causes strain on motor.
Note: Do not attempt to maintenance, service, or clean the quartz or metal heaters.
WIRING DIAGRAM
WIRING DIAGRAM – ECO-4000
EXPLODED VIEW AND PARTS LIST PARTS LIST – ECO-4000 350L
Item | P/N | Qty | Description |
---|---|---|---|
1 | 21851423 | 1 | PANEL,CTRL BOX TOP ECO |
2 | 21851425 | 1 | PANEL,CTRL BOX BTM BCK ECO |
3 | 21851427 | 1 | HOUSING, END LS ECO |
4 | 21851426 | 1 | HOUSING, END RS ECO |
5 | 21851476 | 2 | RETAINER, PANEL SIDE ECO |
6 | 21851475 | 2 | RETAINER, PANEL FRONT ECO |
7 | 8353200 | 4 | RIVNUT, 1/4-20 THIN HEAD |
8 | 86621-00 | 4 | LEG 1″ CHROME |
9 | 8353600 | 14 | RIVET, POP 3/16 FLUSH BREAK |
10 | 21851432 | 1 | BASE, BOTTOM FRONT ECO |
11 | 21851424 | 1 | SLIDE, TOAST ECO |
12 | 21851428 | 1 | PANEL, TOP ECO |
13 | 8460900 | 2 | NUT, PUSH 1/8″ |
14 | 2065847 | 1 | LOGO, APW Wyott CASTED |
15 | 21851433 | 1 | PANEL, TOP INNER ECO |
16 | 21851434 | 1 | PANEL, BACK (E) ECO |
17 | 8353000 | 61 | POP RIVET |
18 | 93300017 | 2 | ELEMENT, 120V 832W |
19 | 21851453 | 2 | BRACKET, ELEMENT CART. MOUNTING (L) ECO |
20 | 21851477 | 1 | BRACKET, MOUNTING RTD ECO |
Item | P/N | Qty | Description |
--- | --- | --- | --- |
21 | 21851442 | 1 | RETAINER, SHAFT |
22 | 21851443 | 2 | BRACKET, BEARING ECO |
23 | 48324800 | 2 | BEARING, SHAFT |
24 | 48386800 | 2 | SPACER, CONVEYOR SHAFT |
25 | 784680 | 2 | FAN, AXIAL |
26 | 21851473 | 1 | DUCT, FAN ECO |
27 | 1377000 | 1 | HIGH LIMIT RESETTABLE OPEN @180 |
28 | 21851459 | 1 | BASE, COMPONENT MOUNTING ECO |
29 | 21851460 | 1 | DRAWER, HOLDING ECO |
30 | 21851438 | 1 | PANEL, SIDE LEFT ECO |
31 | 1305612 | 1 | SWITCH, ROCKER 20 AMP |
32* | 1536500 | 1 | CORDSET 12-3 SJTOW 5-20P 72”L |
33 | 21851437 | 1 | PANEL, SIDE RIGHT ECO |
34 | 89792-00 | 1 | STRAIN RELIEF |
35 | 48515200 | 1 | MOTOR, GEAR 115V 60HZ |
36 | 31007-33 | 1 | GUARD, FAN FINGER |
37 | 48326100 | 1 | SPROCKET, 12 TOOTH 1/4 PITCH 3/8 BORE |
38 | 48290100 | 1 | CHAIN DRIVE 1/4 PITCH X 68 |
39 | 48326000 | 1 | SPROCKET, 18 TOOTH 1/4 PITCH 5/16 BORE |
40 | 43812500 | 2 | BEARING FLANGED POLYMER |
41 | 21851463 | 1 | DUCT, AIR ECO |
42 | 21851472 | 1 | SIDE, RIGHT (L) QST |
43 | 21851478 | 1 | SIDE, LEFT (L) QST |
44 | 21851439 | 1 | TRAY CRUMB |
45 | 21851431 | 1 | BASE, BOTTOM BACK ECO |
46 | 21851444 | 1 | PANEL, CONTROL ECO VL |
47 | 21851458 | 1 | SIDE, CONVEYOR LS ECO |
48 | 48292000 | 1 | BELT, WIRE 27x.05 3 SEG. |
49 | 21851457 | 1 | SIDE, CONVEYOR RS ECO |
50* | 21851479 | 1 | CORD, FAN HARNNESS |
51* | 8408300 | 44 | #8-32 HEX NUT, KEPS, NI |
52 | 43812200 | 1 | SHAFT & IDLER WHEEL W/ASSY |
53 | 1107200 | 1 | BLOCK TERINAL, 6 STATION 600V |
54 | 21851451 | 1 | COVER, ACCESS BACK ECO |
55 | 21851441 | 2 | CLIP BEARING ECO |
56 | 21851468 | 4 | INSULATION, ECO TOASTER (E) |
57 | 48395600 | 1 | DRIVE SHAFT ASSY SEGMENTED BELT |
58* | 8113910 | 8 | SCREW, MACH. PAN HD. PH. 8-32 X 1-3/4 S/S |
59 | 89784-00 | 1 | BUSHING, 7/8 SNAP, HEYCO |
60 | 21851456 | 1 | TRAY, ELEMENT BOTTOM (L) QST |
61* | 8130000 | 13 | 8-32 X 3/8 TYPE T |
62 | 21851465 | 1 | TRAY, ELEMENT TOP (L) QST |
63* | 8134900 | 6 | 8-32 X 3/8 TR HD |
64* | 8503000 | 2 | WASHER, FLAT #8 |
65* | 8400100 | 8 | NUT, HEX KEPS, #6-32 |
66* | 21851420 | 2 | SPACER, NYLON |
67* | 81108-00 | 2 | M/S TR HD PH 6-32×1″ |
Item | P/N | Qty | Description |
--- | --- | --- | --- |
68* | 770174 | 4 | SCREW, MACHINE TR HD PH #10-24 X 3/4 SS |
69 | 43813103 | 2 | LABEL, WRNG, HOT SURFC |
70 | 8861000 | 1 | LABEL, SPEC |
71 | 43813149 | 2 | LABEL, WRN HOT SURF (FRNCH) |
72 | 8837002 | 1 | LABEL, DISCONNECT POWER |
73* | 21851492 | 1 | HARNESS, WIRING ECO L |
74 | 8832600 | 1 | LABEL, SERVICE HOTLINE |
75 | 21851485 | 1 | LIGHT, INDICATOR GREEN |
76 | 21851484 | 1 | DECAL ECO (L) |
77* | 8105800 | 6 | SCREW, PH, 6-32×3/8, S/S |
78 | 48322150 | 1 | RHEOSTAT, 120V w/TERMINALS |
79* | 8511900 | 1 | WASHER, FLAT 3/8 |
80* | 13279-00 | 2 | SWITCH INFINITE |
81* | 781189 | 3 | ZYTRON KNOB |
82* | 21851499 | 1 | COVER, INSUL.TOP & BCK ECO |
83* | 21851487 | 2 | INSULATION, CTRL BOX TOP & BACK |
84* | 21851488 | 2 | INSULATION, CTRL BOX BOTTOM |
85* | 21851489 | 1 | INSUALTION, SIDE PANEL LS |
86* | 21851409 | 1 | COVER, CONTROL ECO-4000 HILTON |
PARTS LIST – ECO-4000 500L
Item | P/N | Qty | Description |
---|---|---|---|
1 | 21851423 | 1 | PANEL,CTRL BOX TOP ECO |
2 | 21851425 | 1 | PANEL,CTRL BOX BTM BCK ECO |
3 | 21851427 | 1 | HOUSING, END LS ECO |
4 | 21851426 | 1 | HOUSING, END RS ECO |
5 | 21851476 | 2 | RETAINER, PANEL SIDE ECO |
6 | 21851475 | 2 | RETAINER, PANEL FRONT ECO |
7 | 8353200 | 4 | RIVNUT, 1/4-20 THIN HEAD |
8 | 86621-00 | 4 | LEG 1″ CHROME |
9 | 8353600 | 14 | RIVET, POP 3/16 FLUSH BREAK |
10 | 21851432 | 1 | BASE, BOTTOM FRONT ECO |
11 | 21851424 | 1 | SLIDE, TOAST ECO |
12 | 21851428 | 1 | PANEL, TOP ECO |
13 | 8460900 | 2 | NUT, PUSH 1/8″ |
14 | 2065847 | 1 | LOGO, APW Wyott CASTED |
15 | 21851433 | 1 | PANEL, TOP INNER ECO |
16 | 21851434 | 1 | PANEL, BACK (E) ECO |
17 | 8353000 | 61 | POP RIVET |
18 | 21851481 | 2 | ELEMENT, 1400W @ 240V |
19 | 21851453 | 2 | BRACKET, ELEMENT CART. MOUNTING (L) ECO |
20 | 21851477 | 1 | BRACKET, MOUNTING RTD ECO |
21 | 21851442 | 1 | RETAINER, SHAFT |
Item | P/N | Qty | Description |
--- | --- | --- | --- |
22 | 21851443 | 2 | BRACKET, BEARING ECO |
23 | 48324800 | 2 | BEARING, SHAFT |
24 | 48386800 | 2 | SPACER, CONVEYOR SHAFT |
25 | 784682 | 2 | FAN, AXIAL 230V |
26 | 21851473 | 1 | DUCT, FAN ECO |
27 | 1377000 | 1 | HIGH LIMIT RESETTABLE OPEN @180 |
28 | 21851459 | 1 | BASE, COMPONENT MOUNTING ECO |
29 | 21851460 | 1 | DRAWER, HOLDING ECO |
30 | 21851438 | 1 | PANEL, SIDE LEFT ECO |
31 | 1305612 | 1 | SWITCH, ROCKER 20 AMP |
32* | 15346-00 | 1 | CORD, 14/3 HSJO NEMA 6-20P 72” |
33 | 21851437 | 1 | PANEL, SIDE RIGHT ECO |
34 | 89792-00 | 1 | STRAIN RELIEF |
35 | 48514300 | 1 | MOTOR, GEAR 230V 60HZ 9RPM |
36 | 31007-33 | 1 | GUARD, FAN FINGER |
37 | 48326100 | 1 | SPROCKET, 12 TOOTH 1/4 PITCH 3/8 BORE |
38 | 48290100 | 1 | CHAIN DRIVE 1/4 PITCH X 68 |
39 | 48326000 | 1 | SPROCKET, 18 TOOTH 1/4 PITCH 5/16 BORE |
40 | 43812500 | 2 | BEARING FLANGED POLYMER |
41 | 21851463 | 1 | DUCT, AIR ECO |
42 | 21851472 | 1 | SIDE, RIGHT (L) QST |
43 | 21851478 | 1 | SIDE, LEFT (L) QST |
44 | 21851439 | 1 | TRAY CRUMB |
45 | 21851431 | 1 | BASE, BOTTOM BACK ECO |
46 | 21851444 | 1 | PANEL, CONTROL ECO VL |
47 | 21851458 | 1 | SIDE, CONVEYOR LS ECO |
48 | 48292000 | 1 | BELT, WIRE 27x.05 3 SEG. |
49 | 21851457 | 1 | SIDE, CONVEYOR RS ECO |
50* | 21851479 | 1 | CORD, FAN HARNNESS |
51* | 8408300 | 44 | #8-32 HEX NUT, KEPS, NI |
52 | 43812200 | 1 | SHAFT & IDLER WHEEL W/ASSY |
53 | 1107200 | 1 | BLOCK TERINAL, 6 STATION 600V |
54 | 21851451 | 1 | COVER, ACCESS BACK ECO |
55 | 21851441 | 2 | CLIP BEARING ECO |
56 | 21851468 | 4 | INSULATION, ECO TOASTER (E) |
57 | 48395600 | 1 | DRIVE SHAFT ASSY SEGMENTED BELT |
58* | 8113910 | 8 | SCREW, MACH. PAN HD. PH. 8-32 X 1-3/4 S/S |
59 | 89784-00 | 1 | BUSHING, 7/8 SNAP, HEYCO |
60 | 21851456 | 1 | TRAY, ELEMENT BOTTOM (L) QST |
61* | 8130000 | 13 | 8-32 X 3/8 TYPE T |
62 | 21851465 | 1 | TRAY, ELEMENT TOP (L) QST |
63* | 8134900 | 6 | 8-32 X 3/8 TR HD |
64* | 8503000 | 2 | WASHER, FLAT #8 |
65* | 8400100 | 8 | NUT, HEX KEPS, #6-32 |
66* | 21851420 | 2 | SPACER, NYLON |
67* | 81108-00 | 2 | M/S TR HD PH 6-32×1″ |
68* | 770174 | 4 | SCREW, MACHINE TR HD PH #10-24 X 3/4 SS |
Item | P/N | Qty | Description |
--- | --- | --- | --- |
69 | 43813103 | 2 | LABEL, WRNG, HOT SURFC |
70 | 8861000 | 1 | LABEL, SPEC |
71 | 43813149 | 2 | LABEL, WRN HOT SURF (FRNCH) |
72 | 8837002 | 1 | LABEL, DISCONNECT POWER |
73* | 21851492 | 1 | HARNESS, WIRING ECO L |
74 | 8832600 | 1 | LABEL, SERVICE HOTLINE |
75 | 21851485 | 1 | LIGHT, INDICATOR GREEN |
76 | 21851484 | 1 | DECAL ECO (L) |
77* | 8105800 | 6 | SCREW, PH, 6-32×3/8, S/S |
78 | 48322250 | 1 | RHEOSTAT, 208/240V w/TERMINALS |
79* | 8511900 | 1 | WASHER, FLAT 3/8 |
80* | 13279-00 | 2 | SWITCH INFINITE |
81* | 781189 | 3 | ZYTRON KNOB |
82* | 21851499 | 1 | COVER, INSUL.TOP & BCK ECO |
83* | 21851487 | 2 | INSULATION, CTRL BOX TOP & BACK |
84* | 21851488 | 2 | INSULATION, CTRL BOX BOTTOM |
85* | 21851489 | 1 | INSUALTION, SIDE PANEL LS |
86* | 21851409 | 1 | COVER, CONTROL ECO-4000 HILTON |
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this manual for the life of the equipment. For Warranty Service and/or Parts, this information is required.
LIMITED EQUIPMENT WARRANTY
APW warrants to the original purchaser of new APW’s products to be free from
defects in material or workmanship, under normal and proper use and
maintenance service as specified by APW and upon proper installation and
start-up in accordance with the instructions supplied with each APW unit.
APWs’ obligation under this warranty is limited to a period of one [1] year
from the date of original installation, or eighteen [18] months from original
invoice date, whichever occurs first. Defects that occur as a result of normal
use, within the time period and limitations defined in this warranty, will at
APWs’ discretion have the parts replaced or repaired by APW or a APWs-
authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS
Repairs performed under this warranty are to be performed by an APW authorized
service agency. APW will not be responsible for charges incurred or service
performed by non-authorized repair agencies. In all cases, the nearest APW-
authorized service agency must be used. APW will be responsible for normal
labor charges incurred in the repair or replacement of a warrantied product
within 50 miles (80.5 km) of an authorized service agency. Time and expense
charges for anything beyond that distance will be the responsibility of the
owner. All labor will need to be performed during regular service hours. Any
overtime premium will be charged to the owner.
For all shipments outside the U.S.A. and Canada, please see the International Warranty for specific details. It is the responsibility of the owner to inspect and report any shipping damage claims, hidden or otherwise, promptly following delivery. No mileage or travel charges will be honored on any equipment that is deemed portable. In general, equipment with a cord and plug weighing less than 50 lb. (22.7 kg) is considered portable and should be taken or shipped to the closest authorized service agency, transportation prepaid.
CONTACT
Should you require any assistance regarding the operation or maintenance of
any APW Manufacturing; phone or email our service department. In all
correspondence provide the model number and serial number of the unit needing
service; include the voltage or gas type.
Normal Business Hours: 8:00 a.m. to 4:30 p.m. Central
Telephone: 800-264-7827 Tech Service
Option 2
Email: TechService@partstown.com
www.apwwyott.com
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY. APWs’ sole obligation under this warranty is limited to either repair or replacement parts, subject to the additional limitations detailed below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
- Any product which has not been used, maintained, or installed in accordance with the directions published in the appropriate installation sheet and/or owner’s manual, including incorrect gas or electrical connection. APW is not liable for any unit which has been mishandled, abused, misapplied, subjected to harsh chemicals, modified by unauthorized personnel, damaged by flood, fire, or other acts of nature [or God], or which have an altered or missing serial number.
- Installation, labor, and job checkouts, calibration of heat controls, air and gas burner/bypass/pilot adjustments, gas or electrical system checks, voltage and phase conversions, cleaning of equipment, or seasoning of griddle surface.
- Replacement of fuses or resetting of circuit breakers, safety controls, or reset buttons.
- Replacement of broken or damaged glass components, quartz heating elements, and light bulbs.
- Labor charges for all removable and consumable parts in gas charbroilers and hotplates, including but not limited to burners, grates, and radiants.
- Any labor charges incurred by delays, waiting time, or operating restrictions that hinder a service technician’s ability to perform service.
- Replacement of parts that fail or are damaged due to normal wear or labor for replacement of parts that can be replaced during a daily cleaning routine, such as but not limited to silicone belts, PTFE non-stick sheets, control labels, knobs, bulbs, fuses, quartz heating elements, baskets, racks, and grease drawers.
- Any economic loss of business or profits.
- Non-OEM parts. Use of non-OEM parts without APWs’ approval will void the warranty.
- Units exceeding one [1] year from original installation date, or more than eighteen [18] months from original invoice date, whichever comes first.
ADDITIONAL WARRANTIES
- Specific/chain-specific equipment may have additional and/or extended warranties.
The foregoing warranty is in lieu of any and all other warranes expressed or implied and constutes the enre warranty.
References
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