APW wyott EG-24S Electric Griddle Owner’s Manual
- June 6, 2024
- APW wyott
Table of Contents
APW wyott EG-24S Electric Griddle Owner’s Manual
MODELS:
EG-24S, EG-36S, EG-48S
This manual includes material related to installation, use , cleaning, and
care. Exploded view[s], as well as any available parts list[s] and wiring
diagram[s] pertaining to the unit[s] covered by this manual are also included.
This manual must be read and understood by all persons using or installing
this appliance. Contact your Star dealer if you have any questions concerning
installation, use, or maintenance of this equipment.
DO NOT DISCARD THIS MANUAL.
LIMITED EQUIPMENT WARRANTY
APW warrants to the original purchaser of new APW’s products to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by APW and upon proper installation and start-up in accordance with the instructions supplied with each APW unit. APWs’ obligation under this warranty is limited to a period of one [1] year from the date of original installation, or eighteen [18] months from original invoice date, whichever occurs first. Defects that occur as a result of normal use, within the time period and limitations defined in this warranty, will at APWs’ discretion have the parts replaced or repaired by APW or a APWs- authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS
Repairs performed under this warranty are to be performed by an APW authorized
service agency. APW will not be responsible for charges incurred or service
performed by non-authorized repair agencies. In all cases, the nearest APW-
authorized service agency must be used. APW will be responsible for normal
labor charges incurred in the repair or replacement of a warrantied product
within 50 miles (80.5 km) of an authorized service agency. Time and expense
charges for anything beyond that distance will be the responsibility of the
owner. All labor will need to be performed during regular service hours. Any
overtime premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific details.
It is the responsibility of the owner to inspect and report any shipping
damage claims, hidden or otherwise, promptly following delivery. No mileage or
travel charges will be honored on any equipment that is deemed portable. In
general, equipment with a cord and plug weighing less than 50 lb. (22.7 kg) is
considered portable and should be taken or shipped to the closest authorized
service agency, transportation prepaid.
CONTACT
Should you require any assistance regarding the operation or maintenance of
any APW Manufacturing; phone or email our service department. In all
correspondence provide the model number and serial number of the unit needing
service; include the voltage or gas type.
Normal Business Hours: 8:00 a.m. to 4:30 p.m. Central
Telephone: 800-264-7827 Tech Service
Option 2
Email: [email protected]
www.apwwyott.com
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
APWs’ sole obligation under this warranty is limited to either repair or
replacement parts, subject to the additional limitations detailed below. This
warranty neither assumes nor authorizes any person to assume obligations other
than those expressly covered by this warranty.
- Any product which has not been used, maintained, or installed in accordance with the directions published in the appropriate installation sheet and/or owner’s manual, including incorrect gas or electrical connection. APW is not liable for any unit which has been mishandled, abused, misapplied, subjected to harsh chemicals, modified by unauthorized personnel, damaged by flood, fire, or other acts of nature [or God], or which have an altered or missing serial number.
- Installation, labor, and job checkouts, calibration of heat controls, air and gas burner/bypass/pilot adjustments, gas or electrical system checks, voltage and phase conversions, cleaning of equipment, or seasoning of griddle surface.
- Replacement of fuses or resetting of circuit breakers, safety controls, or reset buttons.
- Replacement of broken or damaged glass components, quartz heating elements, and light bulbs.
- Labor charges for all removable and consumable parts in gas charbroilers and hotplates, including but not limited to burners, grates, and radiants.
- Any labor charges incurred by delays, waiting time, or operating restrictions that hinder a service technician’s ability to perform service.
- Replacement of parts that fail or are damaged due to normal wear or labor for replacement of parts that can be replaced during a daily cleaning routine, such as but not limited to silicone belts, PTFE nonstick sheets, control labels, knobs, bulbs, fuses, quartz heating elements, baskets, racks, and grease drawers.
- Any economic loss of business or profits.
- Non-OEM parts. Use of non-OEM parts without APWs’ approval will void the warranty.
- Units exceeding one [1] year from original installation date, or more than eighteen [18] months from original invoice date, whichever comes first.
ADDITIONAL WARRANTIES
• Specific/chain-specific equipment may have additional and/or extended
warranties.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
General Information and Installation
SAFETY SYMBOLS
These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to
ensure delivery of your unit in perfect condition. However, there are
instances in which the unit may be damaged in transit. In the event you
discover any type of damage to your product upon receipt, you must immediately
contact the transportation company who delivered the item to you and initiate
your claim with that company. If this procedure is not followed, it may affect
the warranty status of the unit. If damage or loss is not apparent until after
equipment is unpacked, a request for inspection of concealed damage must be
made with carrier within 15 days. Please record the model number, serial
number, voltage, and purchase date in the area below at the time of receipt.
Model Number
Serial Number
Voltage
Purchase Date
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required
maintenance. Please have the information in the above fields ready when you
call to ensure a faster service.
Using any part other than genuine APW Wyott factory supplied parts relieves the manufacturer of all liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifications contained in this document are subject to change without notice. APW Wyott reserves the right to change product specifications and design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment. While APW Wyott exercises good faith efforts to provide information that is accurate, we are not responsible for errors or omissions in information provided or conclusions reached as a result of using the specifications. By using the information provided, the user assumes all risks in connection with such use.
PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.
AUTHORIZED SERVICE AGENT LISTING
Reference the listing provided with the unit or for an updated listing go to
the website or call customer service to find an agent.
Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: 800-527-2100 ext 3
Email:
[email protected]
Website: www.apwwyott.com
GENERAL SAFETY INFORMATION
This equipment is designed and sold for commercial use only, and is intended
for use by personnel trained and experienced in its operation. This is not
sold for consumer use in and around the home nor for use directly by the
general public in food service locations.
Before using your new equipment, read and understand all the instructions and labels associated with the unit prior to putting it into operation. Make sure all people associated with its use understand the units operation and safety before they use the unit.
GENERAL INSTALLATION INFORMATION
The unit is shipped fully assembled and ready to plug into a standard outlet
specified for its voltage and amp draw. If improper electrical supply can be
determined through troubleshooting, contact a qualified electrician prior to
using the unit. Removal or replacement of the power cord or plug will void the
warranty. Should you require assistance, contact your local authorized service
agent for any service or required maintenance.
Set the unit so that the rear is 0.25 inches (6 mm) higher than the front using the adjustable feet. Make certain the griddle has at least the minimum clearance on the sides and back as called out on the nameplate of the unit.
Before using the unit for the first time, ensure to clean the unit properly. Refer to the Cleaning Procedure document for cleaning instructions.
ELECTRICAL CONNECTION
For your protection we recommend that a qualified electrician work on
connecting this griddle. He should be familiar with electrical installations
and all electric codes. Proper connections and power supply are essential for
efficient performance. The external wiring should be in conduit or an approved
type of flexible cable suitable for operation at the temperature indicated on
the wiring diagram for your unit, and of a proper size to carry the load. The
supply circuit should be properly fused and equipped with a means of
disconnecting, as required by local electrical code.
The body of the griddle should be grounded.
Before making any electrical connection to this unit, check that the power
supply is adequate for the voltage, amperage, and requirements stated on the
nameplate. This unit will be shipped ready to hard wire. Make certain to
disconnect the unit from the power source before installing or removing any
parts. Be absolutely sure that the ground connection for the receptacle is
properly wired. Do not connect equipment to power without proper ground
connections. Improper grounding may result in personal injury or fatality.
WIRING
Models may be wired for operation in the field for either 1-phase or 3-phase
power supplies by making
line connections at the junction box located at the rear of the unit as
described on the phase diagram.
EG-36S and EG-48S models are recommended to be wired for 3-phase operation.
EG-48S models are
supplied with two junction boxes and can be wire to two (2) 8 kW lines or a
single 16 kW line.
CONNECT/PLUG UNIT INTO DEDICATED AC LINE WITH APPROPRIATE AMPERAGE/ VOLTAGE AS
SPECIFIED ON THE NAMEPLATE OF THE UNIT.
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE
TABLE/COUNTER.
KEEP AWAY FROM RUNNING WATER.
PHASE DIAGRAM
POWER MUST BE REMOVED FROM THE UNIT BEFORE ATTEMPTING REPAIR OR SERVICE. MAKE CERTAIN TO CHECK ALL CONNECTIONS THOROUGHLY BEFORE RESTORING POWER TO THE UNIT. THE INFORMATION BELOW IS REFERENCED FROM DIAGRAM 2M-Z21072.
DAILY OPERATION
GRIDDLE CARE
It takes very little time and effort to keep the griddle attractive and
performing at top efficiency. If grease is permitted to accumulate, it forms a
viscous residue and then carbonizes, making it extremely difficult to remove.
To prevent this condition, the following suggestions for cleanliness should be
followed.
i. After each use, scrape the griddle with a scraper or flexible spatula to
remove excess grease and food and maneuver it into the grease chute. If there
is an accumulation of burned on grease and/or food, the griddle should be
thoroughly scoured and reseasoned. Use pumice or griddle stone while the
griddle is warm. Do not use steel wool because of the danger of steel slivers
getting into the food
ii. Daily use a clean cloth and a good non-abrasive cleaner to clean the
stainless steel body of the griddle is recommended. Wipe the polished front
with a soft cloth so not to scratch the finish.
iii. At least once a day, remove the grease drawer and wash it using the same
process as an ordinary cooking utensil. The drawer is removed by pulling
forward until it is released from its track.
SEASONING THE GRIDDLE HEATING SURFACE
Clean the griddle surface thoroughly. After the griddle has been thoroughly
cleaned, it should be seasoned to prevent food from sticking. Before using and
after each thorough scouring, season the griddle heating surface in the
following manner.
i. Turn the temperature control dials to 350°F (177°C).
ii. Using a clean cloth, not a spatula, spread a thin film of cooking oil over
the griddle cooking surface. This film should remain on the hot griddle
surface for half an hour.
iii. Remove the excess oil and wipe clean.
iv. Apply another film of cooking oil over the hot cooking area for another
half hour and again remove excess oil and wipe clean. The griddle surface
should now be ready for use
TEMPERATURE CONTROL
The temperature controls are combination “ON/OFF” switches and thermostats.
Turning the dial knob automatically maintains the selected heat range. There
is one thermostat for every twelve [12] inch (305 mm) wide section that
operate independently.
COOKING
Set the thermostat dial knob at the desired temperature. After a short pre-
heating period, the thermostat will automatically maintain the selected
temperature.
IDLING
During idle periods, to save on operating costs, lower the temperature setting
of the thermostat to about 250°F (121°C). It is not necessary to maintain
cooking temperature during idle periods, as the griddle can quickly be
reheated to the desired temperature.
SIGNAL LIGHTS
Each thermostat has its own signal light which indicates when the unit’s
control knob is not in the off position.
GREASE PAN
The grease pan on the front is hot and contains hot grease. Take care when
removing and emptying the tray. The tray should be checked and emptied on a
regular basis.
SPECIFICATIONS
EG-24S shown
FRONT-PANEL AND CONTROLS RIGHT SIDE-PANELS
EG-36S shown
LEFT SIDE-PANELS
EG-36S shown
BOTTOM
EG-36S shown
HARDWARE
EG-36S shown
HEATING ELEMENT
REAR-ELECTRICAL BOX
EG-36S shown
POWER JUNCTION BOX
PARTS LIST
NOTE: Side references are from the operator’s point-of-view – from the front
of the unit. Items labeled “NS”
are non-serviceable. Items labeled “NP” are not pictured.
IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER
APW Wyott • www.apwwyott.com
265 Hobson St. • Smithville, TN 37166
Telephone: 800-527-2100
Printed in the U.S.A. • 2M-Z23810 • Rev – (12/16/2020)
Specifications are subject to change without notice.
is a registerd trademark of APW Wyott®, A Middle by
Company. All rights reserved.
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