APW wyott GGM-24S Gas Griddle Owner’s Manual

GGM-24S Gas Griddle
Owner’s Manual

This manual includes material related to installation, use , cleaning, and care. Exploded view[s], as well as any available parts list[s] and wiring diagram[s] pertaining to the unit[s] covered by this manual are also included.
This manual must be read and understood by all persons using or installing this appliance. Contact your Star dealer if you have any questions concerning the installation, use, or maintenance of this equipment.
DO NOT DISCARD THIS MANUAL.

SAFETY SYMBOLS

These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit in perfect condition. However, there are instances in which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation company that delivered the item to you and initiate your claim with that company. If this procedure is not followed, it may affect the warranty status of the unit. If damage or loss is not apparent until after the equipment is unpacked, a request for inspection of concealed damage must be made with the carrier within 15 days. Please record the model number, serial number, voltage, and purchase date in the area below at the time of receipt.
Model Number
Serial Number
Voltage ____
Purchase Date ___

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please have the information in the above fields ready when you call to ensure a faster service.
Using any part other than genuine APW Wyott factory supplied parts relieves the manufacturer of all liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifi cations contained in this document are subject to change without notice. APW Wyott reserves the right to change product specifi cations and designs without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions, or replacements for previously purchased equipment. While APW Wyott exercises good faith efforts to provide information that is accurate, we are not esponsible for errors or omissions in the information provided or conclusions reached as a result of using the specifi cations. By using the information provided, the user assumes all risks in connection with such use.

PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.
AUTHORIZED SERVICE AGENT LISTING
Reference the listing provided with the unit or for an updated listing go to the website or call the customer service to find an agent.
Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: 800-527-2100
Email: TechService@Partstown.com
Website: www.apwwyott.com

SPECIFICATIONS: Gas Griddle

MODEL: GGM-24S, GGM-36S, GGM-48S, GGT-24S, GGT-36S, GGT-48S

MODEL
NO.| (A) WIDTH
Inches (cm)| (B) DEPTH
Inches (cm)| (C)
HEIGHT
Inches (cm)| (D) LEG
WIDTH
Inches (cm)| NO
CONTROLS| BTU| GRID AREA| INSTALLED
WEIGHT
lb (kg)| SHIPPING
WEIGHT
lb (kg)
---|---|---|---|---|---|---|---|---|---
GGT-245| 24 (61.0)| 29| (74.)| 15-1/2| (39.)| 19 (48.3)| 2| 40,000| 498 SQ. IN.
3213 SQ. CM.| 165| (75.)| 175 (79.4)
GGT-36S| 36 (91.4)| 29| (74.)| 15-1/2| (39.)| 32-3/4 (83.2)| 3| 60,000| 747 SQ. IN.
4820 SQ. CM.| 247| (112.)| 262 (118.8)
GGT-485| 48 (121.9)| 29| (74.)| 15-1/2| (39.)| 44-3/4
(113.7)| 4| 80,000| 996 SQ. IN.
6426 SQ. CM.| 330| (145.)| 350 (158.9)
GGM-245| 24 (61.0)| 29| (74.)| 15-1/2| (39.)| 19 (48.3)| 2| 40,000| 498 SQ. IN.
3213 SQ. CM.| 165| (75.)| 175 (79.4)
GGM-365| 36 (91.4)| 29| (74.)| 15-1/2| (39.)| 32-3/4 (83.2)| 3| 60,000| 747 SQ. IN.
4820 SQ. CM.| 247| (112.)| 262 (118.8)
GGM-485| 48 (121.9)| 29| (74.)| 15-1/2| (39.)| 44-3/4
(113.7)| 4| 80,000| 996 SQ. IN.
6426 SQ. CM.| 330| (145.)| 350 (158.9)

GENERAL INSTALLATION DATA

This equipment is designed and sold for commercial use only by personnel trained and experienced in its operation and is not sold for consumer use in and around the home nor for use directly by the general public in foodservice locations.
The APW Wyott model griddles are equipped for use with the types of gas specified on the nameplate.
All units are shipped from the factory for use with natural gas. The unit can easily be converted for use on propane gas: See propane gas.

-IMPORTANT
The installation of the Appliance should conform to the NATIONAL FUEL GAS CODE “ANSI Z223.1 – LATEST EDITION” AND ALL LOCAL GAS COMPANY RULES AND REGULATIONS.
IN CANADA INSTALLATION SHALL BE IN ACCORDANCE WITH THE CURRENT CAN/CGA-B149.1 NATURAL GAS INSTALLATION CODE OR CAN/CGA-B149.2 PROPANE INSTALLATION CODE AND LOCAL CODES WHERE APPLICABLE.

Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and aintenance instructions thoroughly before installing or servicing the equipment.
For your safety, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Keep the appliance area clear and free from combustibles.
This appliance, its pressure regulator, and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 PSIG (3.45KPA).
This appliance and its pressure regulator must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 PSIG (3.45KPA). For your protection, we recommend a qualified installing agency install this appliance. They should be familiar with gas installations and your local gas requirements. In any case, your gas company should be called to approve the final installation.
In addition, there should be posted, in a prominent location, detailed instructions to be followed in the event the operator smells gas. Obtain the instructions from the local gas supplier.

For your safety, if you smell gas:

1. Do not touch electrical switches.
2. Extinguish any open flame.
3. Immediately call your gas company.

KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.

CLEARANCE

For use on non-combustible countertops only.
Combustible and non-combustible material must be at least 48″ (120cm) from the top of the appliance and 6″ (150mm) from the sides and back. Adequate clearance should also be provided for proper operation and servicing.
AIR SUPPLY
Make certain not to obstruct the flow of combustion and ventilation air. Provisions for adequate air supply must be furnished. The legs supplied with the unit must be installed. Make certain that air intake openings in the bottom of the appliance are not obstructed. They are essential for the proper combustion and operation of the appliance.

EXHAUST CANOPY
It is essential that facilities be provided over the griddle to carry off fumes and gases. However, the unit should not be directly connected to a flue or stack.
LEVELING UNIT
This griddle is supplied with (4) feet which must be screwed into the legs attached to the body. Level unit by adjusting the (4) feet which have an adjustment of 1-3/4″ (43.75mm) for accurate and perfect lineup with other units. After the griddle is in its final position, adjust the legs to create 1/8 inch slant from back to front on the griddle plate. This will allow grease to run into the grease gutter and provide the proper combustion air for the burners.

DO NOT INSTALL WITHOUT ATTACHING FEET – DO NOT REMOVE FEET.
GAS PIPING
Gas piping shall be of such size and so installed as to provide a supply of gas sufficient to meet the full gas input of the appliance. If the appliance is to be connected to existing piping, it shall be checked to determine if it has adequate capacity. The joint compound shall be used sparingly and only on the male threads of the pipe joints. Such compounds shall be resistant to the action of LP gases. WARNING: Any loose dirt or metal particles that are allowed to enter the gas lines on this appliance will damage the valve and affect its operation. When installing this appliance, all pipes and fittings must be free from loose dirt.

GAS PRESSURE REGULATOR

A convertible pressure regulator is provided with each griddle. It should be connected to the inlet pipe at the rear of the unit. The gas supply line is then connected to it. It is shipped set for 6″ (15.24cm) water column manifold pressure for use with natural gas.

MANUAL SHUT-OFF VALVE

A manual shut-off valve should be installed upstream from the union and within 6 feet (1.829m) of this appliance.

LP [PROPANE] GAS CONVERSION

This griddle is equipped with fixed orifice hoods and is shipped from the factory for use on natural gas.
Note: GGM & GGT units use a #47 drill orifice for natural gas and a #55 drill orifice for propane.
To convert to propane gas, install the burner orifice hoods, located in the grease drawer, as follows:

1. Remove front panel by removing screws located on the front and the bottom.

2. Remove the burner(s) from the orifice hood(s). This is accomplished by removing the burner mounting screw(s) and sliding the burner(s) off the hood(s).

3. Remove natural gas orifice hood(s) and install the propane hood(s) furnished.

4. Reinstall burner(s).

5. Reinstall the front panel.

6. Remove the slotted, or hex-threaded, plug from the pressure regulator. Invert the plug and re-install.
   The letters “LP” should now be visible on the plug. The regulator is now set for 10″ (25.4cm) water column.

7. Set manifold pressure to 10″ (25.4cm) water column. A 1/8″ pipe plug on the supply pipe can be removed for attaching a pressure gauge.

CONNECTING GAS SUPPLY LINE

The gas inlet of the griddle is sealed at the factory to prevent entry of dirt. Do not remove this seal until the actual connection is made to the gas supply line.

CHECKING FOR GAS LEAKS

Soap and water solution or other material acceptable for the purpose shall be used in locating gas leakage. Matches, candle flame, or other sources of ignition shall not be used for this purpose.
Check the entire piping system for leaks.

LIGHTING INSTRUCTIONS

When the griddle is first lit, it will smoke until the preservation oils and impurities are burned off.

1. Turn off the main valve to the unit and wait 5 minutes to clear gas.
2. Turn off all knobs and pilot valves.
3. Turn on the main valve and light all pilots.
4. Turn burner knobs to the desired setting.
5. To turn burners off, turn knobs off.

NOTE: The griddles are equipped with standing pilots and should be lit immediately after the gas is turned on.

Pilot flames can be lit and observed through the front panel view ports. However, the best access for lighting the pilot is from the bottom of the unit just behind the center wall.

PILOT LIGHT REGULATION

Adjust pilot light flames as small as possible, but high enough to light burner immediately when burner valve is turned on high.

BURNER ADJUSTMENT (MODELS GGM)

1. Remove the front panel.
2. Turn burner valve knob to “HI” position.
3. Close the air shutter on the front of the burner to give a soft blue flame having luminous tips and open to a point where the yellow tips disappear and a hard blue flame is obtained. Repeat for all burners.

BURNER ADJUSTMENT (MODELS GGT)

1. Remove the front panel.
2. Push dial in and set the thermostat of one burner to 450°F (229.9°C).
3. Close the air shutter on the front of the burner to give a soft blue flame having luminous tips and open to a point where the yellow tips disappear and a hard blue flame is obtained. Repeat for all burners.

BURNER OPERATION (MODELS GGM)

To ignite burners, turn the burner valve knob to the “HI” position. Each burner is controlled by an individual high-low, on-off valve. An infinite number of temperatures may be obtained by turning the burner valve knob to any position between high and low. For overnight shutdown, turn the valves to the “OFF” position.

SEASONING THE GRIDDLE SURFACE (NON-CHROMIUM SURFACES)

Clean the griddle surface thoroughly. After the griddle has been thoroughly cleaned, it should be seasoned to prevent food from sticking. Before using, and after each thorough scouring, season the griddle heating surface in the following manner:

1. Turn the temperature control dial to 350°F (174.9°C).
2. Using a clean cloth, not a spatula, spread a thin film of cooking oil over the griddle cooking surface. This film should remain on the hot griddle surface 1/2 hour.
3. Remove excess oil and wipe clean.
4. Apply another film of cooking oil over the hot cooking area for another 1/2 hour and again remove excess oil and wipe clean. The griddle surface should now be ready for use.

Even with careful seasoning food may, to some extent, stick to the griddle cooking surface until the griddle plate is “broken in.”

COOKING (MODELS TD)

Set the thermostat dial knob to the temperature desired. After a short preheating period, the thermostat will automatically maintain the selected temperature.

GREASE PAN

A grease pan is located at the front and can be removed for cleaning from the front. This pan should be checked and emptied on a regular basis.

EXERCISE EXTREME CARE IN HANDLING THE GREASE PAN CONTAINING HOT GREASE.
GRIDDLE CARE (NON-CHROMIUM AREAS)
It takes very little time and effort to keep the griddle attractive and performing at top efficiency. If grease is permitted to accumulate, it will form a gummy cake and then carbonize into a hard substance which is extremely difficult to remove. To prevent this condition, the following suggestions for cleanliness should be followed:

1. After each use, scrape the griddle with a scraper or flexible spatula to remove excess grease and food. A waste drawer is provided for the scrapings. If there is an accumulation of burned-on grease and food, the griddle should be thoroughly scoured and reseasoned. Use pumice or griddle stone while the griddle is warm. Do not use steel wool because of the danger of steel slivers getting into the food.

2. Daily-use a clean cloth and good non-abrasive cleaner to clean the stainless steel body of the griddle.
   Wipe the polished front with a soft cloth.

3. At least once a day remove the waste drawer and wash in the same way as an ordinary cooking utensil. The drawer is removed by pulling forward, up and out.

TEMPERATURE CONTROL

GGT: The temperature controls are a combination of “ON/OFF” switches and thermostats. Turning the dial knob automatically maintains the selected heat range. There is one thermostat for every twelve [12] inch (305 mm) wide section that operates independently.
GGM: To ignite burners, turn burner valve knob to highest temperature position. Each burner is controlled by an individual high–low, on/off valve. Any temperature in the operable range may be obtained by turning the burner valve knob to any position between high and low and adjusting for time and application. For overnight shutdown, turn the valves to the “OFF” position.

COOKING

GGT: Set the thermostat dial knob at the desired temperature. After a short pre-heating period, the thermostat will automatically maintain the selected temperature.
GGM: Adjust the knob to the desired area in the heat range. Once the desired heat is reached make adjustments over time to maintain target heat.
IDLING: During idle periods, to save on operating costs, lower the temperature setting of the thermostat to about 250°F (121°C) on thermostatic models and to a low heat setting on manual models. It is not necessary to maintain cooking temperature during idle periods, as the griddle can quickly be reheated to the desired temperature.
SIGNAL LIGHTS: On thermostatic models, each thermostat has its own signal light which indicates when the unit’s control knob is not in the off position.

FRONT—PANEL AND CONTROLS

RIGHT SIDE—PANELS
GGT-36S shown

REAR PANEL
LEFT SIDE—PANELS
GGT-36S shown

BOTTOM
GGT-36S shown

THERMOSTAT AND BURNERS
GGT-36S shown

PARTS LIST

NOTE: Side references are from the operator’s point-of-view – from the front of the unit. Items labeled “NS” are non-serviceable. Items labeled “NP” are not pictured.

P/N| MODEL| PART NUMBER| QTY| DESCRIPTION| PAGE NO
---|---|---|---|---|---
1| GGM-24S| 2F-Z5949| 2| U-BURNER| 7
GGM-36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
2A| LL| G3-Z6036| 2| DRAWER SLIDE| 7
3| GGM-24S| G3-Z5946| 2| COVER, GAS| 7
GGM-36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
4| GGM-24S| 2C-8823| 46| SCREW, #8 X 0.375 – INCH| 7
GGM-36S| 59
GGM-48S| 58
GGT-24S| 46
GGT-36S| 55
GGT-48S| 58
5A| LL| 2P-1453| 1| MANIFOLD PLUG| NP
6| GGM-24S| 2V-6671| 2| VALVE, PILOT|
GGM-36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
7| GGM-24S| 2V-Z6647| 2| BURNER, PILOT| 7
GGM-36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
8| GGM-24S/GGT-24S| G3-Z5919| 1| PANEL, BOTTOM 24 INCH| 7
GGM-36S/GGT-36S| G3-Z5929| 1| PANEL, BOTTOM 36 INCH
GGM-48S/GGT-36S| G3-Z5939| 1| PANEL, BOTTOM 48 INCH
9| GGM-24S/GGT-24S| G3-Z5953| 1| PANEL, REAR 24 INCH| 8
GGM-36S/GGT-36S| G3-Z5955| 1| PANEL, REAR 36 INCH
GGM-48S/GGT-36S| G3-Z5957| 1| PANEL, REAR 48 INCH

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER

P/N| MODEL| PART NUMBER| QTY| DESCRIPTION| PAGE NO
---|---|---|---|---|---
10| ALL| G3-6243047| 1| GREASE CHUTE| 7
11| GGM-24S/GGT-24S| G5-Z4812| 1| FLUE, 24 INCH| 6
GGM-36S/GGT-36S| G5-Z48131| FLUE, 36 INCH
GGM-485/GGT-36S| G5-Z4814| FLUE, 48 INCH
12| GGM -24S| 2C-2555| 2| NUT, #8-32 – ACORN| NP
GGM -36S| 3
GGM -48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
13| ALL| G3-Y7046| 1| GREASE DRAWER| 7
14| –
GGM 24S| G3-624306| 1| MANIFOLD, 24 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]| 7
GGM -36S| G3-624306| MANIFOLD, 36 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]
GGM-48S| G3-624306| MANIFOLD, 48 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]
GGT-24S| G3-624307| MANIFOLD, 24 INCH WITHOUT THERMOSTAT
GGT-36S| G3-624307| MANIFOLD, 36 INCH WITHOUT THERMOSTAT
GGT-48S| G3-624307| MANIFOLD, 48 INCH WITHOUT THERMOSTAT
15| GGM -24 S| 2A-9369| 2| FITTING, ORIFICE| 7
GGM -36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-365| 3
GGT-48S| 4
16| GGM-36S| G5-Z4817| 1| FULE DIVIDER| 6
GGM -48S
GGT-36S
GGT-48S
17| GGM-24S| G3-GD0036| 2| PROBE TUBE ASSEMBLY| NP
GGM -36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
18| GGT-24S| 2T-Z4293| 2| THERMOSTAT| 6
GGT-36S| 3
GGT-48S| 4

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER

P/N| MODEL| PART NUMBER| QTY| DESCRIPTION| PAGE NO
---|---|---|---|---|---
19| GGT-24S| 2K-Y7111| 2| ASSEMBLED FITTING, 90 DEG| 7
GGT-36S| 3
GGT-48S| 4
20| GGM-24S| 2K-Z4921| 2| CORRUGATED BURNER TUBE| 7
GGM-36S| 3
GGM-48S| 4
GGT-24S| 2
GGT-36S| 3
GGT-48S| 4
21| GGT-24S| G3-Z4398| 2| BULB CAP| NP
GGT-36S| 3
GGT-48S| 4
22| GGT-24S| 2C-6517| 6| NUT, 1/4-20| NP
GGT-36S| 9
GGT-48S| 12
23| ALL| 2J-Z0792| 1| PRESSURE REGULATOR| 6, 7
24| GGT-24S| G3-Y9531| | INSULATOR| NP
GGT-36S| 3
GGT-48S| 4
26| GGM-245| 2C-Z2893| 6| NUT, #10-24| 6
GGM-36S| 8
GGM-48S| 8
GGT-245| 6
GGT-36S| 8
GGT-48S| 8
27| GGM-245| 2R-8706320| 2| KNOB METAL COOKLINE, .375| 6
GGM-36S| 3
GGM-48S| 4
GGT-245| 2
GGT-36S| 3
GGT-48S| 4
28| GGM-245| 2M-Z19149| 2| KNOB LABEL, WITHOUT THERMOSTAT [MANUAL
CONTROL]| 6
GGM-36S| 3
GGM-48S| 4
GGT-245| 2M-Z15450| 2| KNOB LABEL, WITH THERMOSTAT
GGT-36S| 3
GGT-48S| 4
29| ALL| 2M-8830100| 1| BADGE, APW WYOTT| 6
30| ALL| G3-Z5945| 2| SIDE PANEL| 6
31| ALL| 2A-Z5942| 4| LEG| 6,7

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER

P/N| MODEL| PART NUMBER| QTY| DESCRIPTION| PAGE NO
---|---|---|---|---|---
32| ALL| G3-624302| 1| UNER ASSEMBLY, LEFT| 6
33| ALL| G3-624303| 1| UNER ASSEMBLY, RIGHT| 6
34| GGM-24S/GGT-24S| G3-Z5915| 1| CENTER WALL, 24 INCH| 7
GGM-36S/GGT-36S| G3-Z5925| CENTER WALL, 36 INCH
GGM-48S/GGT-36S| G3-Z5935| CENTER WALL, 48 INCH
35| GGM-24S| G4-TC0096| 1| TOP WELDMENT, 24 INCH WITHOUT
THERMOSTAT [MANUAL CONTROL]| 6, 7
GGM -36S| G4 -TC0102| TOP WELDMENT, 36 INCH WITHOUT
THERMOSTAT [MANUAL CONTROL]
GGM-48S| G4-TC0105| TOP WELDMENT, 48 INCH WITHOUT
THERMOSTAT [MANUAL CONTROL]
GGT-245| G4-TC0097| TOP WELDMENT, 24 INCH WITHOUT
THERMOSTAT
GGT-36S| G4-TC0103| TOP WELDMENT, 36 INCH WITHOUT
THERMOSTAT
GGT-485| G4 TC0106| TOP WELDMENT, 48 INCH WITHOUT
THERMOSTAT
36| GGM-24S| G3-Z15799| 1| PANEL 24 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]| 6
GGM-365| G3-Z15807| PANEL, 36 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]
GGM-48S| G3-Z15809| PANEL 48 INCH WITHOUT THERMOSTAT
[MANUAL CONTROL]
GGT-24S| G3-Z15806| PANEL, 24 INCH WITHOUT THERMOSTAT
GGT-36S| G3-Z15808| PANEL, 36 INCH WITHOUT THERMOSTAT
GGT-48S| G3-Z15810| PANEL 48 INCH WITHOUT THERMOSTAT
38W| GGT-24S| 2T-Y7590| 2| STEM, THERMOSTAT| NP
GGT-365| 3|
GGT-48S| 4|
39| GGM-245| 2V-Y8832| 2| MANUAL GAS CONTROL VALVE| NP
GGM-36S| 3|
GGM-48S| 4|

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER
LIMITED EQUIPMENT WARRANTY
APW warrants to the original purchaser of new APW’s products to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by APW, and upon proper installation and start-up in accordance with the instructions supplied with each APW unit. APWs’ obligation under this warranty is limited to a period of one [1] year from the date of original installation, or eighteen [18] months from the original invoice date, whichever occurs first. Defects that occur as a result of normal use, within the time period and limitations defined in this warranty, will at APWs’ discretion have the parts replaced or repaired by APW or an APWs-authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS
Repairs performed under this warranty are to be performed by an APW authorized service agency. APW will not be responsible for charges incurred or services performed by non-authorized repair agencies. In all cases, the nearest APW- authorized service agency must be used. APW will be responsible for normal labor charges incurred in the repair or replacement of a warrantied product within 50 miles (80.5 km) of an authorized service agency. Time and expense charges for anything beyond that distance will be the responsibility of the owner. All labor will need to be performed during regular service hours. Any overtime premium will be charged to the owner. For all shipments outside the U.S.A. and Canada, please see the International Warranty for specific details. It is the responsibility of the owner to inspect and report any shipping damage claims, hidden or otherwise, promptly following delivery. No mileage or travel charges will be honored on any equipment that is deemed portable. In general, equipment with a cord and plug weighing less than 50 lb. (22.7 kg) is considered portable and should be taken or shipped to the closest authorized service agency, transportation prepaid.
CONTACT
Should you require any assistance regarding the operation or maintenance of any APW Manufacturing; phone or email our service department. In all
correspondence provide the model number and serial number of the unit needing service; include the voltage or gas type.
Normal Business Hours: 8:00 a.m. to 4:30 p.m. Central
Telephone: 800-264-7827 Tech Service Option 2
Email: TechService@partstown.com
www.apwwyott.com

WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
APWs’ sole obligation under this warranty is limited to either repair or replacement parts, subject to the additional limitations detailed below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.

• Any product which has not been used, maintained, or installed in accordance with the directions published in the appropriate installation sheet and/or owner’s manual, including incorrect gas or electrical connection. APW is not liable for any unit which has been mishandled, abused, misapplied, subjected to harsh chemicals, modified by unauthorized personnel, damaged by flood, fire, or other acts of nature [or God], or which have an altered or missing serial number.
• Installation, labor, and job check-outs, calibration of heat controls, air and gas burner/bypass/pilot adjustments, gas or electrical system checks, voltage, and phase conversions, cleaning of equipment, or seasoning of griddle surface.
• Replacement of fuses or resetting of circuit breakers, safety controls, or reset buttons.
• Replacement of broken or damaged glass components, quartz heating elements, and light bulbs.
• Labor charges for all removable and consumable parts in gas charbroilers and hotplates, including but not limited to burners, grates, and radiants.
• Any labor charges incurred by delays, waiting time, or operating restrictions that hinder a service technician’s ability to perform service.
• Replacement of parts that fail or are damaged due to normal wear or labor for replacement of parts that can be replaced during a daily cleaning routine, such as but not limited to silicone belts, PTFE nonstick sheets, control labels, knobs, bulbs, fuses, quartz heating elements, baskets, racks, and grease drawers.
• Any economic loss of business or profits.
• Non-OEM parts. The use of non-OEM parts without APWs’ approval will void the warranty.
• Units exceeding one [1] year from the original installation date, or more than eighteen [18] months from the original invoice date, whichever comes first.

ADDITIONAL WARRANTIES

• Specific/chain-specific equipment may have additional and/or extended warranties.

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

APW Wyott • www.apwwyott.com/
265 Hobson St. • Smithville, TN 37166
Telephone: (800)-264-7827 • Fax: (314)-781-5445
Printed in the U.S.A. • 2M-Z12966 • Rev – (12/11/2020)
Specifications are subject to change without notice.
is a registered trademark of APW Wyott®, A Middleby Company. All rights reserved.

References

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