AROMA ARC-954SBD Rice and Grain Multicooker Instruction Manual

: June 6, 2024
: Aroma

AROMA ARC-954SBD Rice and Grain Multicooker Instruction Manual

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IMPORTANT SAFEGUARDS

Basic safety precautions should always be followed when using electrical appliances, including the following:

Important: Read all instructions carefully before first use.
Do not touch hot surfaces. Use the handles or knobs.
Use only on a level, dry and heat resistant surface.
To protect against fire, electric shock and injury to persons, do not immerse cord, plug or the appliance in water or any other liquid. See instructions for cleaning.
Close supervision is necessary when the appliance is used by or near children.
Unplug from outlet when not in use and before cleaning. Allow unit to cool before putting on or taking off parts and before cleaning the appliance.
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.
Contact Aroma® customer service for examination, repair or adjustment.
The use of accessory attachments not recommended by Aroma® Housewares may result in fire, electrical shock or injury.
Do not use outdoors.
Do not let cord touch hot surfaces or hang over the edge of a counter or table.
Do not place on or near a hot gas or electric burner or in a heated oven.
Do not use the appliance for anything other than its intended use.
Extreme caution must be used when moving the appliance containing rice, hot oil or other liquids.
Do not touch, cover or obstruct the steam vent on the top of the rice cooker as it is extremely hot and may cause scalding.
Use only with a 120V AC power outlet.
Always unplug from the base of the wall outlet. Never pull on the cord.
The rice cooker should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.
Always make sure the outside of the inner cooking pot is dry prior to use. If the inner pot is returned to the cooker when wet, it may damage or cause the product to malfunction.
Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
Food should not be left in the inner pot with the Keep Warm function on for more than 12 hours.
To prevent damage or deformation, do not use the inner pot on a stovetop or burner.
To disconnect, first power off the unit, then remove the plug from the wall outlet.
To reduce the risk of electrical shock, cook only in the removable inner pot provided.
To avoid spills and burns, do not carry rice cooker by the lid handle.
Do not wrap or tie cord around appliance.
Intended for countertop use only.
WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.
Do not use for deep frying.
SAVE THESE INSTRUCTIONS

Short Cord Instructions

A short power-supply cord is provided to reduce the risks resulting from it being grabbed by children, and becoming entangled in or tripping over a longer cord.

WARNING

Spilled food can cause serious burns.
Keep appliance & cord away from children.
Short Cord Instructions

NEVER

Drape cord over edge of counter.
Use outlet below counter.
Use extension cord.

Polarized Plug

This appliance has a polarized plug (one blade is wider than the other); follow the instructions below:

To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.

THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.

Parts Identification

Inner Pot
Steam Tray
Rice Measuring Cup
Serving Spatula

Digital Controls

( )/Keep Warm
Turns the cooker on/off or manually enters Keep Warm mode.

White Rice
Cooks fluffy, delicious rice automatically.

Brown Rice
Ideal for cooking brown rice and other tough-to-cook whole grains to perfection.

Quinoa
Perfectly cooks nutritious, protein-filled quinoa.

Quick Rice
A great time-saving option for rice in a pinch.

(-) or (+)
Allows you to adjust times for Steam, Delay Timer and Slow Cook.

Delay Timer
Allows for food to be ready right when it’s needed with preparation up to 15 hours in advance.

Steam
With the provided steam tray, healthy steamed meals and sides have never been easier.

Slow Cook
Perfect for homemade roasts and stews with an adjustable cook time of 2 to 10 hours.

Sauté-then-Simmer®
Sautés foods at high heat then automatically switches to simmer mode once liquid is added. Great for risotto, Spanish rice, chili, stirfries and much more!

Oatmeal
Prepares a quick and healthy breakfast with no need to stir or monitor.

Before First Use

Read all instructions and important safeguards.
Remove all packaging materials and check that all items have been received in good condition.
Tear up all plastic bags and dispose of them properly as they can pose a risk to children.
Wash accessories in warm, soapy water. Rinse and dry thoroughly.
Remove the inner pot from the cooker and clean with warm, soapy water. Rinse and dry thoroughly before returning to the cooker.
Wipe the cooker’s body clean with a damp cloth

Note:

Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings.
We recommend hand washing the inner pot with warm, soapy water to lengthen its lifespan and avoid damage overtime. If washing in a dishwasher, a slight discoloration to the inner pot may occur.
This is cosmetic and will not negatively affect performance.
Any other servicing should be performed by Aroma® Housewares.

To Clean

Gently remove and empty the condensation collector.
Soak the inner pot and all accessories in warm, soapy water or place on the top rack of the dishwasher.
Wipe the cooker’s body clean with a damp cloth.
Thoroughly dry the cooker’s body and all accessories.
Reassemble for next use.

Helpful Hints:

The provided rice cooker cup is the equivalent to a 3/4 standard U.S. cup.
Helpful Hints

Troubleshooting

Rice is too dry/hard after cooking.
If your rice is dry or hard/chewy when the cooker switches to Keep Warm, additional water and cooking time will soften the rice. Depending on how dry your rice is, add ½ to 1 cup of water and stir thoroughly.
Close the lid and press the White Rice button. When cooker switches to Keep Warm mode, open the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist.

Rice is too moist/soggy after cooking.
If your rice is still too moist or soggy when the cooker switches to Keep Warm, use the serving spatula to stir the rice. This will redistribute the bottom (moist) part of the rice as well as release excess moisture. Close the lid and allow to remain on Keep Warm mode for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.

Note:
Because of different varieties of rice, results may vary. Refer to these troubleshooting tips to help you achieve the desired consistency

Error Code Chart Error Codes

If an error shows on the digital display, the following chart will help explain the next course of action.

Display Code	Meaning	Action

E1

|

Bottom sensor short circuit

| Allow to cool for 5-10 minutes then restart. If problem persists, contact Aroma® Customer Service at 1-800-276-6286
E2| Bottom sensor open circuit| Contact Aroma® Customer Service at 1-800-276-6286

E3

| Top sensor short circuit| Allow to cool for 5-10 minutes then restart. If problem persists, contact Aroma® Customer Service at 1-800-276-6286
E4| Top sensor open circuit| Contact Aroma® Customer Service at 1-800-276-6286

Note:

Before placing the inner pot into the cooker, check that it is dry and free of debris. Adding the inner pot when wet may damage the cooker.
If it appears the cooker is not heating up immediately on the
Brown Rice setting, this is due to a low-heat soak cycle that precedes the cooking cycle to produce better results.
Food should not be left in the cooker on Keep Warm for more than 12 hours.

Cooking Rice & Grain

Using the provided measuring cup, add rice or grain to the inner pot.
Rinse to remove excess starch. Drain.
For white rice, fill with water to the line that matches the number of cups of rice being cooked.
For brown rice or other grains, refer to the “Rice/Grain & Water Measurement Tables” on pages 8 and 9.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press the ( )/Keep Warm button to turn on the cooker.
Press White Rice, Brown Rice, or Steam depending upon the type of grain being cooked.
The cooker will now begin heating. The cooking indicator light will illuminate and the display will show a chasing pattern.
The cooker will count down the final 10 minutes of cook time.
Once grain is finished, the cooker will beep and automatically switch to Keep Warm.
For best results, stir the grain with the serving spatula to distribute any remaining moisture.
When finished serving, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Helpful Hints:

If you misplace the measuring cup, a ¾ standard U.S. cup is an exact replacement.

To add more flavor to rice, try substituting water for a favorite meat or vegetable broth or stock. The ratio of broth/stock to rice will be the same as water to rice.

For approximate rice and grain cooking times and suggested water ratios, see the “Rice/Grain & Water Measurement Tables” on pages 8 and 9.

Rice & Water

Measurement Table

Uncooked **Rice*| Rice Water Line (Inside Pot)| Water with Rice**

**Measuring Cup***

| **Approx. Cooked Rice Yield*| Cooking Times
---|---|---|---|---
1 Cup| Line 1| 11/2 Cups| 2 Cups| White Rice** : 31-36 Min.

Brown Rice : 51-56 Min.

2 Cups| Line 2| 21/2 Cups| 4 Cups| White Rice : 34-39 Min.

Brown Rice : 54-59 Min.

3 Cups| Line 3| 31/2 Cups| 6 Cups| White Rice : 37-42 Min.

Brown Rice : 58-63 Min.

4 Cups| Line 4| 41/2 Cups| 8 Cups| White Rice : 40-45 Min.

Brown Rice : 61-66 Min.

Cups referenced are with the included measuring cup 1 Rice Measuring Cup = ¾ U.S. Cup (180ml)

For proper measurements, fill the inner pot with water to the line that matches the number of cups of uncooked rice added or by using the rice measuring cup.

Use provided rice spatula or non-metal utensil for serving to prevent scratching the nonstick inner pot.

Note:

Rinse rice before cooking it to remove excess bran and starch. This will help reduce browning and sticking to the bottom of the pot.

Cooking times are approximate. Altitude, humidity, and external temperature will affect cooking time.
This chart is only a general measuring guide, rice/water measurements may vary.
Do not place more than 4 cups of uncooked rice (3 cups of brown rice) into this appliance at one time. The maximum capacity of this unit is 4 cups of uncooked rice (3 cups of brown rice) which yields 8 cups of cooked rice (6 cups of brown rice).

Grain & Water

Measurement Table

Grain| Uncooked Grain| Liquid| Approx. Cooked Grain Yield| **Max. Uncooked Grain*| Function| Cooking Times
---|---|---|---|---|---|---
Arborio| 1 Part| 2 Parts| 2 Parts| 2 Cups| Steam| 12-17 Min.
Barley| 1 Part| 2 Parts| 2½ Parts| ½ Cup| Delay Timer & Brown Rice| 5 Hours
Bulgur| 1 Part| 2 Parts| 2½ Parts| 2 Cups| Brown Rice| 50-65 Min.
Couscous| 1 Part| 1 Part| 2 Parts| 4 Cups| White Rice| 22-26 Min.
Oatmeal| 1 Part| 2½ Parts| 2 Parts| 1 Cup| Oatmeal| 20-30 Min.
Quinoa**| 1 Part| 1½ Parts| 2½ Parts| 4 Cups| Quinoa| 30-45 Min.

Note:

When cooking barley, you must use the Delay Timer for 4 hours in combination with the Grains function. The additional soaking time will ensure optimal flavor and texture.
For best results when cooking barley or bulgar, let both grains sit on Keep Warm for 10 minutes before serving.

Delay Timer

Using the provided measuring cup, add rice or grain to the inner pot.
Rinse to remove excess starch. Drain.
Fill with water to the line that matches the number of cups of rice or grain being cooked.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Select Delay Timer. Press (+) to increase the delay time by one hour increments. It may be set to have grains ready in 1 to 15 hours for White Rice, Quinoa or Oatmeal and 2 to 15 for Brown Rice.
Once the desired time is selected, press the White Rice, Oatmeal, Brown Rice or Quinoa button, depending on the grain being cooked.
The digital display will count down from the time selected.
Once the input delay time has elapsed, a chasing pattern will appear in the display signifying that the cooking cycle has begun.
The cooker will count down the final 10 minutes of cook time.
Once the cycle is complete, the cooker will beep and automatically switch to Keep Warm.
For best results, stir the rice with the serving spatula to distribute any remaining moisture.
When finished serving, turn the cooker off by pressing the ( )/Keep Warm and unplug the power cord.

Caution:

When the selected cooking cycle is completed, the cooker will enter Keep Warm mode.

Note:

Due to the longer cooking time needed, Brown Rice and Quinoa may only be delayed for 2 hours or more.
Food should not be left in the cooker on Keep Warm for more than 12 hours.

Oatmeal

Using the provided measuring cup, add oatmeal to the inner pot.
Fill with water according to packaging instructions. When an oatmeal/water ratio is not available, use a 1:3 ratio.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC outlet.
Press ( )/Keep Warm to turn on the cooker.
Press Oatmeal to begin cooking.
The cooking indicator light will illuminate and the display will show a chasing pattern.
Once the cycle is complete, the rice cooker will beep and automatically switch to Keep Warm.
When finished serving, turn the rice cooker off by pressing ( )/Keep Warm and unplug the power cord.

Caution:

The rice cooker will not switch to Keep Warm until all liquid has evaporated. Follow the recipe carefully and do not leave the rice cooker unattended.

Do not attempt to cook more than 1 cup of oatmeal in this appliance at a time.

Do not use the provided serving spatula to sauté. It is not intended to be used in contact with high temperatures.

Use a long-handled wooden or heat-safe spoon to stir food while sautéing.

Sauté-then-Simmer®

Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Press Sauté-then-Simmer®. The cooker will beep and a chasing pattern will appear on the display.
Add oil if desired for sautéing. Close the lid and allow the oil to preheat for 2–4 minutes.
Open the lid and add in ingredients to sauté. Stir occasionally with a long-handled wooden spoon.
When finished sautéing, stir in any other desired ingredients including liquid. The cooker will automatically reduce its heat and switch to simmer mode.
When the cycle is complete, the cooker will beep and automatically switch to Keep Warm.
When finished serving, turn the cooker off by pressing the ( )/Keep Warm button and unplug the power cord.

Slow Cook

Add food to be slow cooked to the inner pot.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Press Slow Cook. The digital display will show a flashing “2” to represent 2 hours of slow cook time.
Press (+) or (-) to increase or decrease slow cook time by one hour increments, up to 10 hours.
The cooker will now begin to heat. The digital display will count down in one hour increments from the input slow cook time.
Once the time has elapsed, the cooker will beep and automatically switch to Keep Warm.
When finished serving, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Note:

Before placing the inner pot into the cooker, check that the cooking pot is dry and free of debris. Adding the inner pot when wet may damage the cooker.
Slow cooking requires a small amount of liquid. Without liquid, the cooker will automatically switch to Keep Warm.

Quinoa

Using the provided measuring cup, add 1-3 cups of quinoa to the inner pot.
Rinse to remove excess starch. Drain.
Fill the inner pot with water according to the “Rice/Grain & Water Measurement Tables” on pages 8 and 9.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Press Quinoa.
The cooker will now begin heating. The cooking indicator light will illuminate and the digital display will show a chasing pattern.
The cooker will count down the final 10 minutes of cook time.
Once the cycle is complete, the cooker will beep and automatically switch to Keep Warm.
When finished serving, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Quick Rice

Follow steps 1-6 from “Cooking Rice” on page 7.
Press the Quick Rice button.
The cooker will now begin heating. The cooking indicator light will illuminate and the display will show a chasing pattern.
The cooker will count down the final 3 minutes of cook time.
Once the cycle is complete, the cooker will beep and automatically switch to Keep Warm.
When finished serving, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Steam

Using the provided measuring cup, add 3 cups of water to the inner pot.
Place the inner pot into the cooker.
Place food to be steamed onto the steam tray then lower the steam tray into the cooker.
Close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Press Steam. The digital display will show a flashing “5” to represent five minutes of steam time.
Press (+) or (-) to increase or decrease steaming time by one minute increments, up to 30 minutes.
Once the water reaches a boil, the digital display will begin to count down from the selected steam time.
Once the time has elapsed, the cooker will beep and switch to Keep Warm.
Check to see that steamed food is done. If finished steaming, carefully remove food to prevent overcooking. Wear a protective, heat resistant glove to prevent possible injury.
When finished steaming, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Helpful Hints:

Smaller foods may be placed on a heat resistant dish and then placed onto the steam tray. Parchment paper or aluminum foil may be used as well. Place the paper/foil in the center of the steam tray and ensure it does not create a seal along the bottom of the steam tray. For best results, it is recommended to puncture small holes in the paper/foil.

Steam & Cook Grain

Using the provided measuring cup, add rice or grain to the inner pot.
Rinse to remove excess starch. Drain.
For white rice, fill with water to the line that matches the number of cups of rice being cooked. For brown rice or other grains, refer to the “Rice/Grain & Water Measurement Tables” on pages 8 and 9.
Place the inner pot into the cooker and close the lid securely.
Plug the power cord into an available 120V AC wall outlet.
Press ( )/Keep Warm to turn on the cooker.
Press White Rice, Brown Rice or Quinoa depending on the type of grain being cooked.
The cooker will now begin heating. The cooking indicator light will illuminate and the digital display will show a chasing pattern.
Using caution, open the lid of the cooker.
Place food to be steamed onto the steam tray then lower the steam tray into the cooker.
Close the lid securely.
Check the steamed food periodically throughout the cooking cycle, using caution when opening the lid as steam may escape.
Once food is finished steaming, remove the steam tray. Wear a protective, heat-resistant glove to prevent possible injury.
Allow the cooker to continue its cooking cycle.
Once the cycle is complete, the cooker will beep and automatically switch to Keep Warm.
For best results, stir with the serving spatula to distribute any remaining moisture.
When finished steaming, turn the cooker off by pressing ( )/Keep Warm and unplug the power cord.

Note:

Do not attempt to cook more than 2 cups of uncooked rice if steaming and cooking rice simultaneously.
It is possible to steam at any point during the rice cooking cycle. However, it is recommended that you steam during the end of the cycle so that steamed food does not cool or become soggy before the rice is ready.
Food should not be left in the cooker on Keep Warm for more than 12 hours.

Meat & Vegetable

Steaming Tables

Meat	Steaming Time
Fish	25 Minutes
Chicken	30 Minutes
Pork	30 Minutes
Beef	Medium = 25 Minutes Medium-Well = 30 Minutes Well = 33 Minutes
Vegetable	Steaming Time
---	---
Asparagus	15-20 Minutes
Broccoli	10-15 Minutes
Cabbage	10-15 Minutes
Carrots	15-20 Minutes
Cauliflower	10-15 Minutes
Corn on the Cob	20-25 Minutes
Green Beans	15-20 Minutes
Peas	15-20 Minutes
Spinach	5-10 Minutes
Squash	15-20 Minutes
Zucchini	15-20 Minutes
Potatoes	25-30 Minutes

When steaming, Aroma® recommends using 3 cups of water with the provided measuring cup

Helpful Hints:

Since most vegetables only absorb a small amount of water, there is no need to increase the amount of water with a larger serving of vegetables.
Steaming times may vary depending upon the cut of meat being used.
To ensure meat tastes its best, and to prevent possible illness, check that meat is completely cooked prior to serving.
If it is not, simply place more water in the inner pot and repeat the cooking process until the meat is adequately cooked.

Note:

Altitude, humidity and outside temperature will affect cooking times.
These steaming charts are for reference only. Actual cooking times may vary

Recipes

Green Chili Chicken Rice

1 ½ cups rice
3 cups chicken broth
2 tbsp. onion, diced
½ tsp. salt
1 10-oz. can chicken breast chunks, with liquid
1 4-oz. can diced green chiles, with liquid

Place all ingredients in the inner pot and stir to combine. Place the inner pot into the rice cooker, close the lid and press White Rice.
Allow the rice to cook until rice cooker switches to Keep Warm. Add salt to taste. Stir and serve immediately.
SERVES 4.

Bacon Mushroom Risotto

2 tsp. olive oil
2 Portobello mushrooms, sliced into 1″ pieces
2 garlic cloves, minced
2 cups vegetable broth
2 cups dry white wine
2 cups Arborio rice
— large pinch of dried basil
1/4 cup Parmesan cheese, grated
— salt and pepper
4 strips bacon, cooked crispy and crumbled

Add olive oil to the inner pot and allow it to heat briefly on the Sautéthen- Simmer® function. Add mushrooms, salt, and pepper to taste.
Cook until they start to soften while stirring with a long-handled wooden spoon. Add garlic and cook for about 3 minutes. Add vegetable broth and white wine. The cooker will automatically switch to simmer mode. Add rice, basil and a pinch of salt and pepper. Close the lid and let the risotto cook for 12 minutes. Add cheese, salt and pepper to taste. Stir in some crumbled bacon. Serve in bowls and garnish with remaining crumbled bacon.
SERVES 4.

Pulled Pork

2 lbs. boneless pork loin
1/2 yellow onion, sliced
5 tbsp. chili powder
8 oz. BBQ sauce
1/2 cup water

Place all ingredients into the inner pot and stir to combine. Place the inner pot into the rice cooker then close the lid securely. Set for 7 hours on Slow Cook. Once 7 hours of cook time has elapsed, shred the cooked meat with a fork. Stir thoroughly to coat the pulled pork with sauce then serve on slider buns.
SERVES 12.

Quinoa Salad

2 cup quinoa, rinsed
11/2 cups water
2 tbsp. olive oil
4 assorted stone fruits
— chopped mint (optional)
— pine nuts (optional)
dressing ingredients:
1/4 cup extra virgin olive oil
1/4 cup apple cider vinegar
1 lemon, zested
3 tbsp. fresh lemon juice
1 tsp honey or agave

Add rinsed quinoa, olive oil, and water to the inner pot. Give ingredients a quick stir, then close the lid and press the Quinoa button. The timer will count down the final 10 minutes of cook time.
Add chopped stone fruits to cooked quinoa and stir to combine. In a separate bowl, whisk dressing ingredients together, pour over quinoa and mix well. Transfer salad to a plate or bowl, top with mint and pine nuts, and enjoy.
SERVES 2-4.

French Toast Casserole

6-8 Hawaiian sweet rolls
1 tbsp. melted butter
3 eggs
2/3 cup half-and-half
1 tsp. cinnamon
1 tsp. vanilla extract
1 tsp. honey
1/2 tsp. salt
1/4 cup crushed pecans

Slice the Hawaiian rolls in half then spread them evenly inside the inner pot. In a separate bowl, whisk together butter, eggs, half-and half, cinnamon, vanilla extract, honey and salt. Once thoroughly whisked, stir in the crushed pecans. Pour the mixture over top the Hawaiian rolls then select the White Rice function and cook until the eggs have completely set. If additional cooking time is needed, select the White Rice function once more. Serve with your favorite syrup or toppings if desired.
SERVES 3-6.

Chili Cheese Dip

1 small onion, chopped
2 tsp. vegetable oil
1 clove garlic, minced
2 15-oz. cans prepared chili without beans
1 cup prepared medium salsa
1/2 cup black olives, sliced
3 oz. low-fat cream cheese, cubed
3 oz. cheddar cheese, grated
— tortilla chips for dipping

Place onion, oil and garlic into the inner pot and press Sauté-then Simmer®. Use a large wooden spoon to gently stir as the onion and garlic sauté. Stir in chili, salsa, olives, cream cheese and cheddar cheese then close the lid and cook for 4 minutes. Carefully open the lid to stir, keeping hands and face away to avoid steam burns. Close the lid and continue cooking until the dip is warm throughout and the cheeses are melted. When done, serve in a large bowl and use tortilla chips for dipping.
SERVES 6.

Limited Warranty

Aroma Housewares Company warrants its products against defects in material and workmanship for two years from provable date of purchase in the United States.

Within this warranty period, Aroma Housewares Company will repair or replace, at its discretion, defective parts at no charge, provided the product is returned, freight prepaid with proof of purchase and U.S. $20.00 for shipping and handling charges payable to Aroma Housewares Company. Before returning an item, please call the toll free number below for a return authorization number.
Allow 2-4 weeks for return shipping.

This warranty does not apply if the warranty period expired; the product has been modified by any unauthorized service center or personnel; the defect was subject to abuse, improper use not conforming to product manual instructions, or environmental conditions more severe than those specified in the manual and specification, neglect of the owner or improper installation; the defect was subject to Force Majeure such as flood, lightning, earthquake, other natural calamities, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances).

This warranty gives you specific legal rights, which may vary from state to state, and does not cover areas outside the United States.

Note:
Proof of purchase is required for all warranty claims

Service & Support

In the event of a warranty claim, or if service is required for this product, please contact Aroma® customer service toll-free at:

1-800-276-6286
M-F, 8:30am-4:30pm, Pacific Time
Or we can be reached online at:
CustomerService@AromaCo.com
For your records, we recommend stapling your sales receipt to this page along with a written record of the following: