Zhejiang Balma Lock C36 Intelligent Lock Cylinder User Manual

**Zhejiang**

Intelligent lock cylinder
Product manual

Smart lock instructions

1. Add a Bluetooth administrator
The administrator’s door lock was not added, In the case where the backlight is off. Open Lion’s housekeeper（TT LOCK） APP first. Click the + sign to add a lock.  elect the appropriate lock. (If there is no lock available in the corresponding lock, please select the lock)， According to the prompt, the user uses the button to wake up the door lock, click Next, select the corresponding lock in the nearby lock, click the + sign, then name the door lock, click Next, the Bluetooth administrator adds successfully. (Adding an administrator requires the phone to turn on Bluetooth and location information)
1, Set the administrator password
The user selects Settings – Administrator Unlock Password – Password – enters 4-9 digits on the App and then confirms that the administrator password has been successfully modified.
2, add IC card
After the user selects the “Add IC Card” function on the App. The mobile app prompts “Please swipe”. After the user swipes the card and recognizes it, it prompts “Enter Successfully”.
3, password to open the door
wakes up, the user enters the correct door opens the password, and presses the key If the password verification is successful, the door lock displays a blue light and unlocks the lock. If the password has expired, the door lock displays a red light. Unlocking failed. If you enter the wrong password 5 times in a row. The system is locked and released after 5 minutes.
4, IC card to open the door
After the user swipes the card. if the IC card is recognized and is valid. The door lock displays a blue light and unlocks the lock. If it has expired or is not in effect. Then the door lock shows a red light. Unlocking failed If the IC card does not exist, the door lock displays a red light. Unlocking failed
5, Unlock
This door lock will automatically close the lock 5  seconds after the lock is unlocked.
6, modify the user to open the password
Permanent, time-limited or custom passwords obtained by the user can be used (the password needs to be unlocked once) Digital panel inputs 10 original passwords new password The new password takes effect.
7, low electricity reminder
When the power is low, the user touches the button to wake up the door lock. A red light indicates “The battery is low. Please replace the battery” and the red light on the screen backlight flashes rapidly for 1 second.
8, keyboard lock
When the number of input password errors reaches 5 times. The lock prompt “Illegal operation, the system is locked”. Lock the password keyboard for 5 minutes at the same
time. The backlight flashes once. Indicates that the current keyboard is locked. While the keyboard is locked, the IC card and the App can open the door normally, and the password keyboard will be unlocked after the door is opened.
9. Delete the Bluetooth administrator.
Method 1: The user finds the corresponding lock on the side of the door lock. Enters the corresponding lock setting, and deletes the administrator key.
Lion’s housekeeper（TT LOCK） APP operation method
Key management here refers to Bluetooth key management. After the administrator successfully added the lock. Will have the highest administrative rights to the lock. He can send keys to others. And specify the time limit, choose the limited time, permanent or single Bluetooth key permissions.
Increase the key management that is about to expire, that is, the expiration key reminder. Clicking on the key type will appear: time-limited key, permanent key, and single-time; select “time-limited key”, it will be valid within the specified time; select “permanent key”, it will be permanent; select “single”, then use the single key once Automatically delete.
1.1 Single password function
The key sent from the housekeeper version can have the function of obtaining a single password.
1.2 Key Management
Administrators can manage all the keys they send out. This includes clearing the key, resetting the key, sending the key, adjusting the key expiration date, and viewing the unlocking record of the key.
1.3 key expiration reminder
For the key that is about to expire, it will expire in the locked user (yellow shows the remaining days) and the expired reminder (red script).
1.4 Querying the unlock record
The administrator can query the unlock record of each key.

Password management

Passwords are also a way to unlock them. After entering the password on the lock’s keyboard. Press the unlock button in the lower right corner to unlock. Passwords are classified into permanent, time-limited, single-time, empty, loop, custom, etc., all dynamically generated by the server.
2.1 Permanent password
A permanent password refers to a password that has been available from now on. The password must be used within 24 hours of being generated, otherwise, it will automatically expire.
2.2 Time-limited password
The time-limited password can be set to the expiration date, which is a minimum of one hour and a maximum of three years. If the validity period is within one year, the time can be accurate to the hour; if the validity period is more than one year, the accuracy is a month. After the time-limited password is valid, it will be used within 24 hours,
otherwise, it will automatically expire. After entering the password on the lock, press the unlock button or # button in the lower right corner of the keyboard to unlock. Password modification method: After inputting the original password to unlock, input 10 old passwords and new passwords The new password takes effect.
2.3 Single password
A single password can only be used once and is valid for 6 hours.
2.4 Clear code
The clear code is used to delete all passwords used on the lock and is valid for 24 hours.
2.5 cycle password
The loop password can be reused within a specified time interval, with daily loops, weekday loops, weekend loops, and more.
2.6 Custom Password
The first few types of passwords are dynamically generated by the server. Custom passwords allow the user to enter the desired password and set the desired expiration date.
2.7 Sharing passwords
In addition to the commonly used WeChat, SMS, and email sharing methods, Facebook Messenger and Whatsapp have also been added to facilitate foreign customers.
2.8 Viewing and Managing Passwords
All generated passwords can be viewed and managed in the password management module. This includes changing the password, deleting the password, resetting the password, and unlocking the password.
3. Card Management
Support for opening the door through various IC cards. Before an IC card is used to open the door, you need to add it first. The addition process needs to be done by the app next to the lock. The validity period of the IC can be set, either permanent or time-limited. After the setting is completed, you can also modify its validity period.
3.1 IC card query and management
All added IC cards are queried and managed through the IC card management module. In the case of a gateway, the remote card issuance function is displayed. If there is no
gateway, the item is hidden, and the NFC-enabled Android phone is supported.
4. Bluetooth unlock
The app can be unlocked via the mobile phone Bluetooth BLE. The premise of unlocking is the Bluetooth key that owns the lock. The administrator of the lock can send the Bluetooth key to anyone.
5. APP opens the door
The round button at the top of the page is the unlock button. When clicked, the app will try to unlock it. Since the Bluetooth signal has a certain coverage, if the lock is within this range, it can be unlocked.
6. System settings
In the system settings, including touch unlock switch, group management, gateway management, security settings, my reminders, transfer smart locks, etc.
6.1 Key Group Management Settings
Group management can group the keys in the account. In the case of a large number of keys, you can use group management.
6.2 Transferring Administrator Rights
The administrator can transfer the lock to other Lions housekeepers （TT LOCK） users. Only the account that manages the lock has the right to transfer the lock. If you do not need to transfer, select the bottom right corner to move to the recycle bin. After filling in the account number, you will receive the verification code and fill it incorrectly.
6.3 Intelligent customer service
When the user encounters a problem with the smart lock, he can consult and feedback through intelligent customer service.
6.4 About
In the related, you can view the version number of the app or you can view the app to download the QR code and share the download link to others via WeChat.

Gateway Management

The Lion’s housekeeper（TT LOCK） Smart Lock is directly connected via Bluetooth and is not connected to the Internet itself, which is why it is not subject to cyber-attacks. The gateway is an accessory for Lion’s housekeeper（TT LOCK） Smart Lock, which is a bridge between the smart lock and the home wifi network.。Through the gateway, the user can remotely view and calibrate the lock clock, and can read the unlock record of the password, IC, fingerprint, etc. in a timely manner. You can also delete and modify passwords remotely.
7.1 Adding a Gateway
Connect your phone to the wifi network that the gateway is connected to. Click the + plus sign in the upper right corner and enter the wifi password and gateway name on the Add page. Click and enter the password of the App account for authentication. Press and hold the setting button on the gateway for 5 seconds. The green light flashes to indicate that the gateway has entered the add-on mode.
7.2 How to use
Once the gateway is added, it will search for locks around it. After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, it can be managed through the gateway.
8、supporting app
We offer the“TTLOCK” app to manage the door locks, and the products can be used with gateways for direct networking. Open door records can be queried in real-time. It can be remotely unlocked directly by APP, and a gateway can support locks within a radius of 15 meters. APP supports Chinese and English languages. The app can download QR code TTLOCK

After-sales warranty:

1.  7 days no reason to return: from the product sold within 7 days. The product can be selected unconditionally returned without affecting the second time’s sale.

2. 15 days replacement period: 15 days from the sale of the product. The product can be exchanged for the same product without affecting the second time.

3. Within the validity period of the three guarantees. Warranty twice if there is a product that still does not work properly. With repair records and certification. The salesperson will exchange the same model or the same product or return the product to the consumer free of charge.

4. product warranty period is 1 year.

5. post-sale postage: during the warranty period, the cost of the product mailing is borne by each. Not covered by the warranty:

6. Product damage due to improper operation or mistakes. After the test is true, the product maintenance personnel charge the corresponding cost according to the labor cost and the spare part cost.

7. Due to irresistible factors: lightning strikes (frontal attacks lead to equipment bumed, deformed) flooding (long-term soaking water detected product damage).

8. Warrants who cannot provide valid orders, receipts, and invoice vouchers.

9. beyond the warranty period, and spare parts are required for irresistible damage to the product during the warranty period. A manual service fee plus spare parts fee is required.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Product after-sales warranty:

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Maintenance records

Repair date| Cause of the malfunction| Repair content| Signature of maintenance
personnel
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Documents / Resources

| Zhejiang Balma Lock C36 Intelligent Lock Cylinder [pdf] User Manual
C36, 2AYAQ-C36, 2AYAQC36, C36 Intelligent Lock Cylinder, C36, Intelligent Lock Cylinder
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