Starlink Setup Instructions: Rectangular Satellite-Internet Dish Installation Guide

June 5, 2024
Starlink

The STARLINK Rectangular Satellite-Internet Dish is a revolutionary product that provides high-speed internet connectivity to users in remote areas. To ensure that the product functions optimally, it is essential to follow the starlink setup instructions provided in this installation guide. The guide provides step-by-step instructions on how to install and set up the rectangular satellite-internet dish, including finding a clear view of the sky, plugging in the device, and connecting to Wi-Fi. Additionally, the guide offers troubleshooting tips for common issues such as slow or dropped internet connections and service interruptions caused by obstructions. Users can also find answers to frequently asked questions in the guide’s FAQ section. Whether you’re a first-time user or an experienced one, this installation guide is an essential resource for getting the most out of your STARLINK Rectangular Satellite-Internet Dish.

STARLINK Rectangular Satellite-Internet Dish

STARLINK Rectangular Satellite-Internet Dish

Find A Clear View of the Sky

Your Starlink needs a clear view of the sky so it can stay connected with satellites as they move overhead. Objects that obstruct the connection between your Starlink and the satellite, such as a tree branch, pole, or roof, will cause service interruptions.STARLINK Rectangular Satellite-Internet
Dish

To find a location with a clear view of the sky:

  1. Download the Starlink App.
  2. Use the “Check for Obstructions” tool to find an install location that will deliver the best service.
  3. For best results, Starlink should be installed as close to vertical as possible.
    If you could not find a clear field of view from the ground level, consider installing in an elevated location, like a roof, pole, or wall. Additional mounts and accessories are available for purchase on the Starlink Shop.

Plug Starlink In

  1. Put Starlink into base and plug into power.STARLINK Rectangular Satellite-Internet Dish fig 2
  2. Starlink will automatically level itself to search for satellites overhead. Do NOT attempt to manually adjust your Starlink.
  3. After a few minutes, Starlink will make an initial connection to the Starlink constellation and tilt to the optimum angle for satellite coverage (slightly north or south based on your location in the northern or southern hemisphere).STARLINK Rectangular Satellite-Internet Dish fig 3
Connect to WiFi
  1. On your device, find and connect to the STARLINK network in your WiFi settings.
  2. Once connected, a browser window will open prompting you to enter a new SSID (Network name) and password. This step is optional but recommended.
  3. You are now connected! Open the Starlink App to customize additional settings, check your connection, and more.STARLINK Rectangular Satellite-Internet Dish fig 5

Can’t Get Online?

  1. Open the Starlink App to check for any alerts, outages, or obstructions.
  2. Check the WiFi router light.
  3. Make sure everything is securely plugged in and there is no damage to hardware or cables.
  4. Confirm you are at the correct service address listed on your account.
  5. Power cycle Starlink by unplugging from power and then plugging back in.
  6. If none of these works, contact Starlink Customer Support by logging into your account on starlink.com.

For Further Assistance

Find answers to frequently asked questions, installation education, and additional troubleshooting in the Starlink App and the Support section of starlink.com.

SPECIFICATION

Product Name STARLINK Rectangular Satellite-Internet Dish
Functionality Provides high-speed internet connectivity to users in remote

areas
Installation Requirements| A clear view of the sky, power outlet
Installation Process|

  1. Download the Starlink App
  2. Use the “Check for Obstructions” tool to find an install location that will deliver the best service
  3. Plug Starlink into base and plug into power
  4. Starlink will automatically level itself to search for satellites overhead
  5. Connect to WiFi

Troubleshooting Tips|

  • Open the Starlink App to check for any alerts, outages, or obstructions
  • Check the WiFi router light
  • Make sure everything is securely plugged in and there is no damage to hardware or cables
  • Confirm you are at the correct service address listed on your account
  • Power cycle Starlink by unplugging from power and then plugging back in

FAQs|

  • How do I set up Starlink satellite dish?
  • My WiFi connection is slow or drops out. How can I improve my WiFi connection?
  • My WiFi network name is not visible on my Starlink App. How can I fix this?
  • I am having trouble connecting to the Internet with my Starlink. What should I do?
  • My Internet connection keeps disconnecting and reconnecting. What should I do?
  • Why does my Internet connection drop when I am watching videos?
  • Why does my Internet connection drop when I am gaming online?
  • Why does my Internet connection drop when I am downloading files?
  • Why does my Internet connection drop when there are multiple devices connected at once?
  • Where should I put my Starlink router in my house?
  • What are the disadvantages of Starlink?

FAQ’S

How do I set up Starlink’s satellite dish?

Assemble the Dish, Stand, and Cable
Once you unpack your Starlink kit, you need to assemble the dish and mounting base. Start by unplugging the connection cable from the dish: It arrives plugged in and you need to unplug it to seat the dish mast into the mounting base. Then, insert the dish mast into the mounting base.

My WiFi connection is slow or drops out. How can I improve my WiFi connection?

If you are using a 2.4GHz WiFi router, consider upgrading to a 5GHz WiFi router. 5GHz WiFi has less interference from other devices and will provide better performance.

My WiFi network name is not visible on my Starlink App. How can I fix this?

Make sure that your WiFi network name is the same as it is on your computer or mobile device.

I am having trouble connecting to the Internet with my Starlink. What should I do?

Make sure that your Starlink is connected to power and that the power cord is securely plugged in to both the wall and the back of the Starlink.

My Internet connection keeps disconnecting and reconnecting. What should I do?

If you are using a 2.4GHz WiFi router, consider upgrading to a 5GHz WiFi router. 5GHz WiFi has less interference from other devices and will provide better performance.

The Internet connection on my computer or mobile device keeps disconnecting and reconnecting. What should I do?

Make sure that your computer or mobile device is connected to the same network as your Starlink (i.e., same SSID, password, etc.).

Why does my Internet connection drop when I am watching videos?

Your Internet connection may be too slow for streaming video content, especially if you are using a wireless connection. Please refer to your ISP for more information about your Internet speed requirements for streaming video content.

Why does my Internet connection drop when I am gaming online?

Your Internet connection may be too slow for online gaming, especially if you are using a wireless connection. Please refer to your ISP for more information about your Internet speed requirements for online gaming.

Why does my Internet connection drop when I am downloading files?

Your Internet connection may be too slow for large file downloads, especially if you are using a wireless connection. Please refer to your ISP for more information about your Internet speed requirements for large file downloads.

Why does my Internet connection drop when there are multiple devices connected at once?

If you have multiple devices connected to one modem/router, such as laptops, desktops, tablets, smartphones, etc., then consider upgrading to a modem/router with higher bandwidth capabilities (i.e., faster speeds). This will allow all of the devices connected to it (including Starlink) to share the available bandwidth without slowing down each other’s connections or causing any service interruptions due to over-usage of available bandwidth by any one device on

Where should I put my Starlink router in my house?

Instead, place it in a closer location (about halfway) to the primary router. The bigger your house, the more mesh nodes you will need to cover the whole area. Place your router upright and in an open area and avoid placing it near other objects that will physically block your signal.

What are the disadvantages of Starlink?

The 5 Biggest Disadvantages Of Starlink Internet
Coverage is still lacking. Thomas Dutour/Shutterstock.
Self-installation is needed. JL IMAGES/Shutterstock.
Slower and less reliable than cable. Rido/Shutterstock.
Obstructions can cause connectivity issues. Thomas Dutour/Shutterstock.
Won’t work as well in cities.

How do I improve my Wi-Fi connection with Starlink?

If you are using a 2.4GHz Wi-Fi router, consider upgrading to a 5GHz Wi-Fi router. 5GHz Wi-Fi has less interference from other devices and will provide better performance.

What should I do if my internet connection keeps disconnecting and reconnecting with Starlink?

If you are using a 2.4GHz Wi-Fi router, consider upgrading to a 5GHz Wi-Fi router. 5GHz Wi-Fi has less interference from other devices and will provide better performance.

What should I do if I can’t get online with Starlink?

Open the Starlink App to check for any alerts, outages, or obstructions. Check the Wi-Fi router light. Make sure everything is securely plugged in and there is no damage to hardware or cables. Confirm you are at the correct service address listed on your account. Power cycle Starlink by unplugging from power and then plugging back in. If none of these works, contact Starlink Customer Support by logging into your account on starlink.com.

How do I connect to Wi-Fi with Starlink?

Find and connect to the STARLINK network in your Wi-Fi settings. Once connected, a browser window will open prompting you to enter a new SSID (Network name) and password. This step is optional but recommended.

How do I find a clear view of the sky for Starlink installation?

Download the Starlink App and use the “Check for Obstructions” tool to find an install location that will deliver the best service. For best results, Starlink should be installed as close to vertical as possible.

STARLINK Rectangular Satellite-Internet Dish
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References

Read User Manual Online (PDF format)

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