OMCAN DW-CN-0902 Display Warmer Instruction Manual

June 5, 2024
OMCAN

OMCAN DW-CN-0902 Display Warmer

OMCAN DW-CN-0902 Display Warmer pro

Omcan Manufacturing and Distributing Company Inc., Food Machinery of America, Inc. dba Omcan and Omcan Inc. are not responsible for any harm or injury caused due to any person’s improper or negligent use of this equipment. The product shall only be operated by someone over the age of 18, of sound mind, and not under the influence of any drugs or alcohol, who has been trained in the correct operation of this machine, and is wearing authorized, proper safety clothing. Any modification to the machine voids any warranty, and may cause harm to individuals using the machine or in the vicinity of the machine while in operation.

CHECK PACKAGE UPON ARRIVAL

Upon receipt of an Omcan shipment please inspect for external damage. If no damage is evident on the external packaging, open carton to ensure all ordered items are within the box, and there is no concealed damage to the machine. If the package has suffered rough handling, bumps or damage (visible or concealed), please note it on the bill of lading before accepting the delivery and contact Omcan within 24 hours, so we may initiate a claim with the carrier. A detailed report on the extent of the damage caused to the machine must be filled out within three days, from the delivery date shown in the shipping documents. Omcan has no recourse for damaged products that were shipped collect or third party.
Before operating any equipment, always read and familiarize yourself with all operation and safety instructions.
Omcan would like to thank you for purchasing this machine. It’s of the utmost importance to save these instructions for future reference. Also save the original box and packaging for shipping the equipment if servicing or returning of the machine is required.

Safety and Warranty

WARNING

  1. If the supply cord is damaged it, must be replaced by Omcan, its service agent or similarly qualified persons.
  2. This appliance shall not be cleaned with a water jet.
  3. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have supervision or instruction concerning use of the appliance by a person responsible for their safety.
  4. Children should be supervised to ensure that they do not play with the appliance.
  5. Before using this machine, make sure the machine has an operational electric ground.

To ensure safe operation, read the following statements and understanding their meaning. Please read carefully.

WARNING: BURN HAZARD

Do not touch hot food, liquid or heating surfaces while equipment is heating or operating. Hot surfaces and food can cause injury to the operator (burning of skin). Allow the hot surfaces to cool before handling. Do not drop or spill water onto the  cooking surface.

WARNING: ELECTRICAL SHOCK HAZARD

Do not let water or any other liquid enter the machine. Liquid entering the machine can cause electrical shock. Do not spray water or cleaning products on the machine. Do not use the machine if the power cord is damaged or changed in any way.
To reduce risk of injury or damage to the machine:

  1. Use only grounded electrical outlets corresponding with the electrical requirements of the machine.
  2. The equipment must be placed on a flat, level surface.
  3. Do not use an extension cord with the machine.
  4. Turn off and unplug the machine before any maintenance or inspection.
  5. Keep the machine and its power cord from flammable or corrosive products.
  6. Do not leave the machine unsupervised when operating.
  7. Do not operate the machine if it is damaged in any way.

Omcan display warmers are engineered and designed to maintain previously cooked foods at serving temperatures. Improper use of this machine’s maximum temperature for extended periods of time, in an attempt to thoroughly cook food products, is prohibited. Such operation will void the manufacturer’s warranty and may result in under cooked and therefore unsafe food.

RESIDENTIAL USERS:

Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. The right is reserved to deny shipment for residential usage; if this occurs, you will be notified as soon as possible.

1 YEAR PARTS AND LABOUR BENCH WARRANTY

Within the warranty period, contact Omcan Inc. at 1-800-465-0234 to schedule a drop off to either an Omcan authorized service depot in the area, or to an Omcan Service warehouse to repair the equipment. Unauthorized maintenance will void the warranty. Warranty covers electrical and part failures, not improper use. Please see https://omcan.com/disclaimer for complete info.

WARNING

The packaging components are classified as normal solid urban waste and can therefore be disposed of without difficulty.
In any case, for suitable recycling, we suggest disposing of the products separately (differentiated waste) according to the current norms.
DO NOT DISCARD ANY PACKAGING MATERIALS IN THE ENVIRONMENT!

Technical Specifications

Model DW-CN-0686 DW-CN-0902 DW-CN-1194
Power 1340 W 1500 W
Temperature 30°-85°C / 86°-185°F
Electrical 110V / 60 / 1
Weight 81.4 lbs. / 36.9 kgs. 110 lbs. / 49.9 kgs. 167 lbs. / 75.7

kgs.
Dimensions (WDH)| 27” x 17” x 25”

686 x 432 x 635mm

| 35.5” x 18.75” x 23.5”

902 x 476 x 597mm

| 47” x 19” x 32”

1194 x 483 x 813mm

Item Number| 21749| 21570| 21571

Installation

NOTE: THIS UNIT IS DESIGNED TO HOLD WARM FOOD. IT IS NOT DESIGNED TO COOK FOOD. ALL FOOD MUST BE FULLY COOKED AND HEATED PRIOR TO PLACING IT INTO THE WARMER.

UNPACKING AND SETUP

Dispose of all packaging in accordance with local laws.

  1.  Remove all packing material and protective packaging materials.
  2.  Remove the bolts that secure the equipment to the pallet.
  3. Clean any glue residue.
  4. Install the light bulbs and their covers according the procedures earlier listed.
  5. Install the shelving according to the procedures earlier listed.
  6.  Install the doors according to the procedures earlier listed.
  7. NOTE: Shelves can be sloping forward for improved presentation.
  8. Plug the machine into a properly grounded outlet matching the nameplate rating.

LIGHT BULB AND COVER INSTALLATION

Before installing the shelving of the machine, install the lights and its covers.

  • Unscrew the glass holder brackets near the bottom of the sides of the unit until they are all loose.
  • Align one of the glass sides with the unit, putting the top of the glass into the channel located on the top of the unit.
  • Turn the bottom brackets upward and tighten, ensure that the bracket firmly holds the glass.
  • Follow steps 2 and 3 for the other side.

CHANGING THE LIGHT BULB OR COVER

  • Remove the front doors and shelves.
  • Reverse the steps in the Light Bulb and Cover Installation process.
  • Install a new cover or bulb by following the steps listed in the Light Bulb and Cover Installation process.

SHELF BRACKETS, SUPPORT AND DOOR INSTALLATION

  • First install the light bulb and its cover. Follow the procedures mentioned above for this process.
  • Fix the shelf supports into the base and top of the unit.
  • Install the shelf brackets into the supports so that the locking tabs are pointing to the back of the unit.
  • Fix the taller doors to the front with the handles facing outwards.
  • Fix the shorter doors to the back so the handles face outwards.

NOTES

  1. Unit must be placed on a solid and level surface.
  2. Before using this machine, please make sure the machine is safely grounded.
  3. The voltage supply must be correspond with the rated voltage of the warmer.
  4. Each time before using the machine, add 0.6 liters (0.16 gallons) of water into the water tray of this machine.
  5. After connecting the machine to the power supply, the power indicator light will be on. Turn the heating switch to select the desired temperature. Air convection will keep the desired temperature throughout the machine.
  6. If light is needed, use the light bulb type equipped with the machine.
  7. After using, always clean the machine. For safety reasons, cut off power supply and unplug before any cleaning.
  8. If any abnormal objects, substances or noises are observed, turn the machine off and contact Omcan at
    1- 800-465-0234.

Operation

Before using the machine, a complete cleaning of the machine must be performed. Before placing food in the warmer, let the machine operate at desired temperature for 30 – 45 minutes. Food must already be cooked and heated before placing in the machine. This machine is not designed to cook food. Check the temperature inside the machine regularly. If the machine is placed in an area with high humidity, open the rear doors to stop condensation.

NOTE: Monitor food temperature closely to ensure food safety.

  1. Adjust the thermostat control to the designed temperature.
  2. Turn the light switch position to ON if the light is desired.
  3. It may be necessary to add water to the pan to increase the humidity inside the machine. Monitor the water level closely.
  4. When finished with the machine, turn the thermostat control to the lowest setting and switch the light to the OFF position. Then unplug the unit. If removing hot items from the unit, use protective gloves.
  5. Let the water pan completely cool before disposing the water.
  6. Proceed to clean the machine by the instructions listed (see below).

Maintenance

CLEANING

To increase service life, clean equipment daily.
NOTE: Do not use detergents which are acidic, corrosive or contain chlorine.
NOTE: Do not immerse the cord, plug or machine in water or any other liquid. Do not use pressurized water jets to clean the machine.

  1. Turn the machine off and unplug it from the electrical socket. Let the machine cool completely before cleaning.
  2. Use a damp cloth or sponge, use detergent and water to clean the equipment.
  3. A high quality, non-toxic glass cleaner can be used to clean the glass on the machine.
  4. Completely dry the machine before using.

Troubleshooting

Problem Cause Solution
Condensation on the glass. High moisture and high levels of

heat.

| Open the rear doors slightly.
No power.| Faulty outlet.| Have outlet replaced by a qualified

electrician.

Circuit breaker tripped.| Reset the circuit breaker.
The unit is not heating.| Faulty heating element.| Have unit serviced by qualified

technician.

Indicator light does not turn on when temperature control is turned up.| Unit is not plugged in.| Plug in power cord.
Indicator light malfunction.| Replace indicator light.
Light(s) do not work.| Defective or faulty starter(s).| Replace starter(s).
Defective or faulty ballast(s).| Replace ballast(s).
Defective or faulty light(s).| Replace light(s).
Loose connection or defective

socket.

| Tighten connection or replace socket.

Parts Breakdown

OMCAN DW-CN-0902 Display Warmer 1

  1. Model DW-CN-0902 21570
  2. Model DW-CN-0686 21749
  3. Model DW-CN-1194 21571

Model DW-CN-0902 21570

Item No.| Description| Position| Item No.| Description| Position| Item No.| Description| Position
---|---|---|---|---|---|---|---|---
66044| Clip with Screw for 21570| 1| 24770| Front / Back Door Handle for 21570| 12, 25| 24768| White Decorating Plate for 21570| 23
24746| Plug and Power Cord for 21570| 2| 24758| Front Glass 400x417mm for 21570| 13| 24769| Back Glass 394x417mm for 21570| 24
41081| Thermostat with Knob for 21570| 3| 24759| 315 Shelf for 21570| 14| 24771| Cover of Heater for 21570| 26
24749| Indicator Light for 21570| 4| 24760| 350 Shelf for 21570| 15| 24772| GN Pan for 21570| 27
24750| Switch for 21570| 5| 24761| 360 Shelf for 21570| 16| 26019| Fluorescent Tube only 8 Watt for 21570| 28
24751| Temperature Display for 21570| 6| 24762| Vertical Support for 21570| 17| 28728| Right or Left Side Glass for 21570| 29, 30
24752| Bracket of Heater for 21570| 7| 28735| Left Bracket for Shelves for 21570| 18| 66059| 40W Light Holder for 21570| 32
24753| Heater / Heating Element for 21570| 8| 24764| 40W Light for 21570| 19| 24763| Right Bracket for Shelves for 21570| 33
24754| Base for 21570| 9| 24765| Middle-Level Assembly for 21570| 20| 28736| Fluorescent Tube Holder for 21570| 34
24755| Plastic Foot for 21570| 10| 24766| 110V Ballast for 21570| 21| 28737| Right Fluorescent Tube Cover for 21570| 35
24756| Door Guide for 21570| 11| 24767| Top Cover for 21570| 22| 28738| Left Fluorescent Tube Cover for 21570| 36
__

Mod

| __

el DW-CN-0

| __

686 21

| __

__

749

|  |  |  |  |
Item No.| Description| Position| Item No.| Description| Position| Item No.| Description| Position
66044| Clip with Screw for 21749| 1| 24770| Front / Back Door Handle for 21749| 12, 25| 24795| White Decorating Plate for 21749| 23
24746| Plug and Power Cord for 21749| 2| 24785| Front Glass 440x300mm for 21749| 13| 24796| Back Glass 436x300mm for 21749| 24
41081| Thermostat with Knob for 21749| 3| 24786| 315 Shelf for 21749| 14| 24798| Cover of Heater for 21749| 26
24749| Indicator Light for 21749| 4| 24787| 350 Shelf for 21749| 15| 24772| GN Pan for 21749| 27
24750| Switch for 21749| 5| 24788| 360 Shelf for 21749| 16| 26019| Fluorescent Tube only 8 Watt for 21749| 28
24751| Temperature Display for 21749| 6| 24789| Vertical Support for 21749| 17| 21399| Right or Left Side Glass for 21749| 29, 30
24779| Bracket of Heater for 21749| 7| 66063| Left Bracket for Shelf for 21749| 18| 66059| 40W Light Holder for 21749| 32
24780| Heater for 21749| 8| 24764| 40W Light for 21749| 19| 66064| Right Bracket for Shelf for 21749| 33
24781| Base for 21749| 9| 24792| Middle-Level Assembly for 21749| 20| 66065| Light Tube Holder for 21749| 34
24755| Plastic Foot for 21749| 10| 24766| 110V Ballast for 21749| 21| 28737| Right Fluorescent Tube Cover for 21749| 35
24783| Door Guide for 21749| 11| 24794| Top Cover for 21749| 22| 28738| Left Fluorescent Tube Cover for 21749| 36

Model DW-CN-1194 21571

Item No.| Description| Position| Item No.| Description| Position| Item No.| Description| Position
---|---|---|---|---|---|---|---|---
66044| Clip with Screw for 21571| 1| 24823| Front Glass 606x567mm for 21571| 13| 24825| Cover of Heater for 21571| 26
24746| Plug and Power Cord for 21571| 2| 24813| 315 Shelf for 21571| 14| 24772| GN Pan for 21571| 27
41081| Thermostat with Knob for 21571| 3| 24814| 350 Shelf for 21571| 15| 26019| Fluorescent Tube only 8 Watt for 21571| 28
24749| Indicator Light for 21571| 4| 24815| 360 Shelf for 21571| 16| 21436| Right or Left Side Glass for 21571| 29, 30
24750| Switch for 21571| 5| 24816| Vertical Support for 21571| 17| 28733| Base Cover for 21571| 31
24751| Temperature Display for 21571| 6| 66066| Left Bracket for Shelf for 21571| 18| 66059| 40W Light Holder for 21571| 32
24806| Bracket of Heater for 21571| 7| 24764| 40W Light for 21571| 19| 66068| Right Bracket for Shelf for 21571| 33
24807| Heater for 21571| 8| 24819| Middle-Level Assembly for 21571| 20| 66069| Light Tube Holder for 21571| 34
24808| Base for 21571| 9| 24766| 110V Ballast for 21571| 21| 28737| Right Fluorescent Tube Cover for 21571| 35
24755| Plastic Foot for 21571| 10| 24821| Top Cover for 21571| 22| 28738| Left Fluorescent Tube Cover for 21571| 36
24810| Door Guide for 21571| 11| 24822| White Decorating Plate for 21571| 23| |  |
24770| Front / Back Door Handle for 21571| 12, 25| 24812| Back Glass 590x567mm for 21571| 24|  |  |

Electrical Schematics

OMCAN DW-CN-0902 Display Warmer
2

  • Model DW-CN-0902 21570
  • Model DW-CN-0686 21749
  • Model DW-CN-1194 21571

Warranty Registration

Thank you for purchasing an Omcan product. To register your warranty for this product, complete the information below, tear off the card at the perforation and then send to the address specified below. You can also register online by visiting:

Warranty Registration

  • For mailing in Canada
  • PRODUCT WARRANTY REGISTRATION 3115 Pepper Mill Court,
  • Mississauga, Ontario
  • Canada, L5L 4X5

For mailing in the US

  1. Pour diffusion aux États-Unis
  2. Por correo en los EE.UU.
  3. OMCAN
  4. PRODUCT WARRANTY REGISTRATION 4450 Witmer Industrial Estates, Unit 4, Niagara Falls, New York
  5. USA, 14305

or email to: service@omcan.com

Since 1951 Omcan has grown to become a leading distributor of equipment and supplies to the North American food service industry. Our success over these many years can be attributed to our commitment to strengthen and develop new and existing relationships with our valued customers and manufacturers. Today with partners in North America, Europe, Asia and South America, we continually work to improve and grow the company. We strive to offer customers exceptional value through our qualified local sales and service representatives who provide convenient access to over 6,500 globally sourced products.

References

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