ATEN VW3620 Modular Video Wall Processor User Manual

ATEN VW3620 Modular Video Wall Processor

Product Information

ATEN products help you connect without limits. Visit ATEN on the Web or contact an ATEN Authorized Reseller for more information.

Specifications

• Model: VW3620
• Compliance: RoHS, Canadian ICES-003
• Support: HDMI High-Definition Multimedia Interface

Package Contents:

• 1 VW784 / VW884 4-Port 4K HDMI Input/Output Board for VW Series
• 1 User Instructions

Usage Instructions

1. Introduction

Overview:

• VW3620: Description of the product.
• VW784 / VW884: Additional details on different models.

Features:

• VW3620: List of features specific to VW3620.
• VW784 / VW884: Features unique to these models.
• Compatible Browsers: List of browsers supported.
• Optional Equipment: Any additional equipment recommended for optimal use.

2. Hardware Setup

Transporting and Storing the Unit:

Instructions on how to safely transport and store the product.

Installing the Power Module:

Detailed steps on how to install the power module correctly.

FAQs

• Q: How do I register my product?
  • A: Visit the online support center at http://eservice.aten.com or contact the telephone support numbers provided in the manual.
• Q: What should I do if components are missing or damaged upon delivery?
  • A: Contact your dealer immediately to report any missing or damaged components.
• Q: How can I dispose of used batteries properly?
  • A: Always dispose of used batteries according to the relevant instructions to avoid any risks of explosion.

“`

VW3620
36 × 20 Modular Video Wall Processor User Manual

VW3620 User Manual
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Warning Operation of this equipment in a residential environment could cause radio interference. Achtung Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
KCC Statement
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VW3620 User Manual
Industry Canada Statement This Class A digital apparatus complies with Canadian ICES-003. HDMI Trademark Statement The terms HDMI, HDMI High- Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. RoHS This product is RoHS compliant.
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VW3620 User Manual

User Information

Online Registration
Be sure to register your product at our online support center:

International

http://eservice.aten.com

Telephone Support
For telephone support, call this number:

International China Japan Korea North America

886-2-8692-6959 86-400-810-0-810 81-3-5615-5811 82-2-467-6789 1-888-999-ATEN ext 4988 1-949-428-1111

User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Caution: There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used batteries according to the relevant instructions.
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VW3620 User Manual

Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International

http://www.aten.com

Package Contents
Check to make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.
VW3620
The VW3620 package consists of: 1 VW3620 36 × 20 Modular Video Wall Processor 1 power module 1 power cord 1 cable strap 1 user instructions
VW784 / VW884
The 4-Port 4K HDMI Input Board for VW Series / 4-Port 4K HDMI Output Board for VW Series package consists of: 1 VW784 4-Port 4K HDMI Input Board for VW Series / VW884 4-Port 4K
HDMI Output Board for VW Series 1 user instructions
Note: Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the device or to any other connected devices. The VW3620 product firmware may have been updated with new features after the release of this manual. For an up-to-date VW3620 user manual, visit http://www.aten.com/global/en/

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VW3620 User Manual

Conventions
This manual uses the following conventions:

Monospaced [ ] 1.

Indicates text that you should key in.
Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start Run means to
open the Start menu, and then select Run.
Indicates critical information.

xii

Chapter 1

Introduction

Overview
VW3620
Purpose-built to meet the increasingly stringent system performance requirements in mission-critical applications, the VW3620 is a 7U, modular 4K video wall processor with 7 input slots, 5 output slots, and 2 function board slots, which also work as input board slots, to support up to 36 input sources and 20 display terminals while being able to handle 4K sources without delay. Advanced 4K@60 4:4:4 scaling technology plus the signal processing capability allow the VW3620 to deliver astonishing, accurate True 4K imagery. The hot- swappable, redundant CPU control board and dual power modules add an extra level of reliability. With input / output cards and cooling fan module also coming hot-swappable, the VW3620 guarantees 24/7 operation and easy maintenance in scenarios where system malfunction or shutdown is unacceptable.
Thanks to ATEN’s cutting-edge windowing technology, the VW3620 supports multiple video walls with varying resolutions. Nearly restriction-free window placement functionality allows source cropping, overlap, and more, displaying a tailored view of every piece of crucial information. Organization logos, color schemes, calendar, clock, and scrolling text can be added to the video walls to widely broaden applications. Moreover, the VW3620 can be configured and controlled via various methods to overcome geographical limitations, from RS-232, Ethernet, the front panel buttons, web GUI to RESTful API. Integration with ATEN Control System and the 3rd party devices is allowed through its RS232 and Ethernet interfaces as well as the support for RESTful APIs.
The VW3620’s unrivalled video wall processing power, configurability and reliability have made it suitable for a range of mission-critical video wall applications, including command centers, control rooms, public security organizations, governments, or other large-scale digital signage scenarios such as exhibitions, broadcasting, and education organizations.
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VW3620 User Manual
VW784 / VW884
VW784 / VW884 is a 4-port 4K HDMI input / output board built to work with VW3620 Modular Video Wall Processor, with VW784 taking 4 HDMI sources and VW884 enabling routing of 4 HDMI signals to 4 displays, meeting the increasingly stringent video wall requirements in mission-critical applications. With the support for Seamless SwitchTM, the VW784 / VW884 allows real-time video switching and stable signal transmission. The EDID ExpertTM technology enables the selection of optimum EDID settings for smooth power-up, high quality display and use of the best video resolutions across different screens. A True 4K scaler is built into VM884 to handle different video resolutions. In addition, the VW784 / VW884 supports hot-swappable installation to give system integrators great flexibility and efficiency for maintenance.
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Chapter 1. Introduction
Features
VW3620
Processes up to 36 input sources and manages up to 20 displays in any sizes at varying resolutions from a single 7U chassis
Modular construction with 7 input slots, 5 output slots, and 2 function board slots, which also work as input board slots, to meet various expansion needs
FPGA hardware architecture–handles 4K input sources, supports nearzero-second seamless source switching, and transmits high quality video streams without delay
True 4K@60 scalability with 4:4:4 signal processing–supports custom resolutions and enables upscaling of video signals for crystal clear, accurate imagery regardless of the display size or type from LED, LCD, DLP, to other large screens
Reliable 24/7 operation with hot-swappable, redundant CPU control board and dual power modules, and hot-swappable input / output cards and cooling fan module
HDMI (Deep Color, True 4K); HDCP 2.2 compliant Powerful windowing technology for nearly restriction-free content
placement–outputs signals in real-time in customizable layouts, such as PiP, PbP, source cropping, overlapping, and spreading across multiple screens, and in any sizes based on the correct aspect ratio Seamless SwitchTM–unifies video formats to provide continuous video streams, real-time switching and stable signal transmissions Powerful windowing technology for nearly restriction-free content placement–outputs signals in real-time in customizable layouts, such as PiP, PbP, source cropping, overlapping, and spreading across multiple screens, and in any sizes based on the correct aspect ratio Supports Multiview–content source monitoring in 2 × 2 or 4 × 4 layouts from a single display Customizable elements to enhance organization identity and video wall presentation including logos, color schemes, calendar, clock, and scrolling text Direct control via RS-232 / Ethernet connection and the front panel buttons Remote control via intuitive Web GUI to preview input signals in real- time and control outputs including content placement and management of up to 4 canvases
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VW3620 User Manual
Local HDMI output–monitoring of video input signals and video wall layouts via Single / Array mode at up to 1080p in real-time from one display
Integration with ATEN Control System and the 3rd party devices via RS232 / Ethernet / RESTful API
Built-in USB Type-A ports–video wall background image change and firmware upgrade
Supports FrameSync–avoids image tearing by synchronizing the scaler output frame rate to the input signal frame rate
EDID ExpertTM–selects optimum EDID settings for smooth power-up, high-quality display and use of the best video resolution across different screens
Perfect for mission-critical video wall applications, including command centers, control rooms, public security organizations, governments, or other large-scale digital signage scenarios
VW784 / VW884
Works with VW3620 to take 4 HDMI sources (VW784) and enable routing of 4 HDMI signals to 4 displays (VW884) for optimum flexibility
Supports resolutions up to 4K for superior video quality True 4K @ 60 Hz scalability–supports custom resolutions and enables
upscaling of signals for crystal clear, accurate imagery regardless of the display size or type from LED, LCD, DLP, to other large screens (VW884) Supports HDR, HDR+, and Dolby Vision Seamless Switch–unifies video formats to provide continuous video streams, real-time switching, and stable signal transmissions EDID Expert–selects optimum EDID settings for smooth power-up and the highest quality display HDMI (Deep Color, 4K); HDCP 2.2 Compatible Supports hot-swappable installation for great system integration flexibility and maintenance efficiency Output rates matched to input rates to prevent lagging and freezing, ensuring stable, smooth video display Consumer Electronics Control (CEC)
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Chapter 1. Introduction

Compatible Browsers
In order to achieve the best performance, the browsers listed in the table below are recommended to be used with the VW3620 Web GUI.

OS
Windows 10 (64 bit)
Windows 10 Enterprise (64 bit) MAC 14.1

Java Version V1.8.0_391 (64 bit)

Browser Chrome Edge Firefox Opera IE Safari

Optional Equipment
Purchase optional equipment such as a secondary power module, fan, or rack mount kit to get the most out of your ATEN Video Wall Processor. For more information, go to https://www.aten.com/global/en/

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VW3620 User Manual
Components
VW3620 Front View

1

234

5

5

6

No. Component

Description

1 LCD display

The LCD display shows the options for configuring and operating the VW3620. See Front Panel Pushbuttons, page 30, for details.

2 alarm LED

The LED lights red to indicate that a system error occurred. To obtain details for the issue, log in to the Web GUI. The alarm LED goes off once the system error is fixed.

3 redundant power LED

The LED lights green to indicate that the redundant power module is in operation.

4 primary power The primary power LED gives the following status:

LED

lights green

Indicates that the primary power module is in operation.

blinks

Indicates that the unit is in sleep mode.

5 handles

The two front handles are used to install the unit into a rack.

6 function pushbuttons

Use the pushbuttons to control and configure the options available to the unit. See Front Panel Pushbuttons, page 30, for details.
Note: The pushbuttons have LEDs that light to indicate they have been selected.

6

VW3620 Side View

Chapter 1. Introduction

1

2

No. Component
1 handles
2 recessed handles

Description
The two front handles are used to install the unit into a rack.
The two side handles are used to transport the unit. Push in to lock and unlock the handles so that they can be used to carry the unit and be tucked away when not in use.

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VW3620 User Manual
VW3620 Rear View
1

OUTPUT

INPUT

16
15 14 13

2
3

12 11 10 9 8 7 6

5

4

No.

Component

Description

1 function board / video Optionally install the VW784 video input board(s) to

input board slots

the function board / video input board slot(s) for

expansion.

2 fan module

The fan module is used for cooling down the unit that generates heat in operation.

3 video input board slots

Optionally install the VW784 video input board(s) to the video input board slot(s) for expansion.

4 redundant power slot Optionally install an additional power supply for redundant power protection. For more information about the power module, visit the product web page.

5 primary power module Connect the supplied power cord to the unit’s primary power socket. See Installing the Power Module, page 14 for how to install the power module to the VW3620 video wall processor.

6 system HDMI local output

Connect to an HDMI-enabled display for monitoring, previewing, and controlling the real-time content.

7 USB Type-A ports

Connect your data storage device(s) to the USB TypeA port(s). Currently the USB ports support storage and firmware upgrade.

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Chapter 1. Introduction

No.

Component

8 RJ-45 port (chain out)

9 RJ-45 port (chain in)

10 RS-232 serial port
11 grounding terminal 12 power switch 13 redundant CPU slot
14 primary CPU board
15 Ethernet port

16 video output board slots

Description
Connect to the RJ-45 port (chain in) of the next VW3620 to daisy-chain the units. Note: The daisy-chaining functionality will be supported in a future update.
Connect to the RJ-45 port (chain out) of the last VW3620 to daisy-chain the units. Note: The daisy-chaining functionality will be supported in a future update.
Connect a PC or an ATEN Control Box to the RS-232 serial port for controlling the unit.
Attach the grounding wire here.
Use the power switch to power the unit on and off.
Optionally install the CPU board to VW3620’s redundant CPU slot for hot- standby operation.
Connect the Ethernet port of the primary CPU board to the network using an Ethernet cable.
In order to access the VW3620’s web Graphical User Interface (GUI), the VW3620 must be connected to the network. The cable that connects the VW3620 to your LAN plugs in here. For further details, see Installation page 19.
Optionally install the VW884 video output board(s) to the video output board slot(s) for expansion.

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VW3620 User Manual
VW784 Front View

1

23 23 23 23

1

VW784 Front View

5

5

5

54

No. Component

Description

1 thumb screws

Tighten the screw by turning it clockwise while loosen the screw by turning it anticlockwise.

2 link LEDs

Light up to indicate stable connection with the connected source devices.

3 ATEN LockProTM Optionally secure an ATEN LockProTM to hold the HDMI

screws

cable in place and prevent it from falling off.

4 status LED

Indicate the working status of the unit.

5 HDMI out

Connect with your video display device(s) using an HDMI cable.

10

VW884 Front View

Chapter 1. Introduction

1

23 23 23 23

1

VW884 Front View

5

5

5

54

No. Component

Description

1 thumb screws

Tighten the screw by turning it clockwise while loosen the screw by turning it anticlockwise.

2 link LEDs

Light up to indicate stable connection with the connected source devices.

3 ATEN LockProTM Optionally secure an ATEN LockProTM to hold the HDMI

screws

cable in place and prevent it from falling off.

4 status LED

Indicates the working status of the unit.

5 HDMI out

Connect with your video source device(s) using an HDMI cable.

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VW3620 User Manual
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Chapter 2

Hardware Setup

1. Important safety information regarding the placement of this device is provided on page 109. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Transporting and Storing the Unit
Its important to properly transport and store the VW3620. Follow the instructions below to avoid damaging the VW3620 due to improper handling. When not rack mounted, the VW3620 should be placed on a flat and level surface with the bottom side down. The unit should never be placed with the front, rear or sides facing the ground.
Not for transportation
To transport the unit, use the recessed handles, but not the 2 front handles.
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VW3620 User Manual
Installing the Power Module

1 2

5

43

No.

Item

Description

1 3 prong socket Plugs in the supplied power cord here.

2 power module Press the lever to detach the power module from the VW3620 release lever video processor.

3 strap mounting Plugs the cable strap here. hole

4 power module Uses the handle to slide the power module in or out of the

handle

VW3620 video wall processor.

5 cable strap

Attaches the cable strap onto the power module and uses it to secure the power cable that connects to the power module.

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Chapter 2. Hardware Setup
To install the power module to the VW3620 video wall processor, do the followings: 1. Attach the cable strap to the power module by inserting it into the strap
mounting hole.
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VW3620 User Manual
2. Install the power module to a power slot on the rear side of the VW3620 video wall processor:
a) To install the power module to the primary power slot, follow the description as step 3 instructs.
b) To install the power module to the redundant power slot, remove the slot cover first.

a

b

3. Slide the power module to the power slot. A click sound is made once the power module is properly installed.

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Chapter 2. Hardware Setup
4. Plug the power cord into the 3 prong socket of the power module.
5. Secure the power cord by moving the buckle to the strain relief side of the power cord. Slide the buckle to a proper position.
buckle
Fasten the buckle of the cable strap.
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VW3620 User Manual
Adjusting the Cable Strap
To loosen the buckle of the cable strap, press the buckle detach lever to unlock the buckle. To adjust the position of the buckle, push down on the locking release lever and move the buckle toward or backward to your preferred position.

locking release lever

buckle detach lever

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Chapter 2. Hardware Setup
Installation
Follow the steps below to safely install devices to the VW3620.
19

Monitor (Multi-view)

Monitor

Video Wall

1 3

2 4

or

or

13
24

4

2a

HDMI

Laptop

13 24

or

PC
13 24

Remote User

2b

OUTPUT
Function Board-1 Slot

INPUT
Function Board-2 Slot

Internet
8
Ethernet

CPU Board

1

CPU-2 Slot

5 RS-232

7 USB

6 HDMI

9 Power

or

PC

ATEN Control BoxKeyboard, Mouse, Monitor

& USB Drive

Local User

Redundant Power Power Supply Cord

PC
3
or
HDMI

Blu-ray

Player

or DVD /

Media Player

2a

or

Video

Camera

VW3620 Rear View

VW3620 User Manual
Note: 1. Install the power module onto the unit in advance. See Installing the Power Module, page 14, for details.
2. Make sure all the equipment you are connecting to the unit is turned off and disconnected from the power source.
1. Use a grounding wire to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: Do not omit this step. Proper grounding helps prevent damage to the unit from surges or static electricity.
2. Optionally install the video input boards/video output boards to the VW3620 for expansion. a) Install the VW784 video input board(s) to the video input board slot(s) or the function board/video input board slot(s). b) Install the VW884 video output board(s) to video output board slot(s).
3. Connect your video source device(s) to the HDMI input port(s) of the VW784 video input board(s).
4. Connect your video display device(s) to the HDMI output port(s) of the VW884 video output board(s).
5. (Optional) To control the VW3620 via serial communication, connect your PC or ATEN Control Box to the unit’s RS-232 port.
6. (Optional) To monitor, preview, and control the real-time content, connect an HDMI-enabled display to the system HDMI local output port.
7. (Optional) To upgrade firmware, set the video wall background image, or store the log event data, connect your data storage device(s) to the USB Type-A port(s).
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Chapter 2. Hardware Setup
8. (Optional) To remotely operate the VW3620 via the Web GUI, connect the Ethernet port of the primary CPU board to the network using an Ethernet cable. Note: 1. Optionally install the CPU board to VW3620’s redundant CPU slot for hot-standby operation. 2. Secondary CPU board is not part of the standard VW3620 package. For more information on supported CPU boards, go to https://www.aten.com/global/en/.
9. Connect the supplied power cord to the unit’s primary power socket after powering on all other connected equipment. Note: 1. For redundant power, plug in a power module to the redundant power slot. 2. Secondary power modules are not part of the standard VW3620 package. For more information on supported power modules, go to https://www.aten.com/global/en/.
10. Turn on the unit’s power switch (refer to page 9), and the primary power LED (refer to page 6) lights green to indicate the unit is powered on.
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VW3620 User Manual
Installing the Input / Output Boards
To install the VW784 video input board / VW884 video output board into the VW3620 video wall processor, follow the steps below. 1. Remove the slot cover on the rear side of the VW3620 video wall
processor.
ZZZZZ

OUTPUT

INPUT

ZZ ZZ

Z ZZ

2. Insert the VW784 input board / VW884 output board into the slot of the VW3620.
Install the VW784 video input board(s) to the video input board slot(s) or the function board/video input board slot(s).

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Chapter 2. Hardware Setup
Install the VW884 video output board(s) to video output board slot(s).

3. Give a little push to get the VW784 video input board / VW884 video output board till it is completely seated in the slot.

4. Apply force to each thumb screw head till it is in place, and then tighten the thumb screw by turning it clockwise.

thumb screw

thumb screw

5. Repeat the above steps to install additional I/O boards.
To remove the VW784 video input board / VW884 video output board: 1. Alternately loosen each thumb screw. 2. Hold the two thumb screws and then gently pull out the VW784 input
board / VW884 output board.
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VW3620 User Manual
Rack Mounting
The VW3620 Video Wall Processor can be mounted in a 19″ (1U) system rack. For the most convenient front panel operation at the local site, mount the unit at the front of the rack, as follows: 1. Position the unit in the front of the rack, and align the holes of the unit’s
built-in mounting brackets with the holes in the rack. 2. Use screws to attach the unit to the rack.
Note: To ensure the VW3620 has sufficient air flow, do not stack items around the unit. Proper air flow ensures safe operation and prevents the unit from overheating.
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Chapter 2. Hardware Setup
Mounting with Brackets
You can also use mounting brackets to install the VW3620, as shown below. Note: The Easy Installation Mounting Kit is not included with the package. To
purchase a mounting kit please contact your dealer. 1. Screw the mounting brackets to the rack, as shown in the diagram.
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VW3620 User Manual
2. Push in and lock the recessed handles, and then slide the unit along the brackets. Push (Lock)
Push (Lock)
26

3. Screw the front panel to the rack.

Chapter 2. Hardware Setup

Phillips I Head M4L6
Note: To ensure the VW3620 has sufficient air flow, do not stack items around the unit. Proper air flow ensures safe operation and prevents the unit from overheating.
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VW3620 User Manual
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28

Chapter 3

Front Panel Operation

Overview
The Video Wall Processor installation can be configured and operated locally via the VW3620 front panel LCD and pushbuttons.
LCD display
function pushbuttons
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VW3620 User Manual
Front Panel Pushbuttons
The VW3620 front panel has easy-to-use pushbuttons for selecting which video source shows on which display. Please note the following front panel button operations:

1 23 4567

No.

Button

Description

1 Local Output To configure and preview the content through the HDMIenabled display connected to the unit’s system HDMI local output port

2

Up

To work as the navigation button to scroll through the options

listed on the on-screen display

3

Down

To work as the navigation button to scroll through the options

listed on the on-screen display

4

Profile

To view, load, and apply the profile(s) that you set in the Web

GUI

5

Menu

To enter the main menu screen

6

ESC

To cancel an option or go back to the previous menu screen

7

Enter

To confirm the selection

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Chapter 3. Front Panel Operation
Front Panel LCD
The VW3620 features an LCD display for convenient configuration. This allows you to perform operations such as viewing the IP settings, configuring the settingsof EDID/OSD/ network, selecting security settings, and loading/saving connection profiles. If the VW3620 has been configured to require a password for local operation, you need enter the 4-digit password to unlock the LCD display first. See LCD Password, page 32 for how to unlock the passwordprotected LCD display.
Standby Mode
If the unit is not actively being used, it enters standby mode. To wake up the unit, follow the on-screen instruction to press the Enter button, and the unit will be woken up and the LCD display enters the idle screen.
Idle Screen
When the unit is not performing any function, the idle screen is displayed with the following information shown on it:
Date & Time The current date and time. You can change the setting through the VW3620 Web GUI.
IP Address The IP address of this unit. Open a supported browser on the PC which connects to the network the same with this unit, and enter this IP address to log in to the Web GUI for further configurations.
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VW3620 User Manual
Firmware Version The current firmware version installed on the unit. To upgrade the firmware, please go to the main menu screen > F/W upgrade. See F/W upgrade, page 41 for details.
When the LCD display is locked, a lock icon is displayed on the upper-left corner of the screen. To leave the locked idle screen, follow the on-screen instruction to press any button to start, enter your password to continue if a password is required, and finally press the Enter button to unlock. If no password is required, simply press any button and then the Enter button. See LCD Password, page 32, for details.
LCD Password
By default, the password protection is disabled. Please press any button to start, and then press the Enter button to unlock the LCD display. If the password protection is enabled, do the followings to enter a 4-digit password to unlock the on-screen display:
1. Press any button to start, and you will enter the screen that requires you to enter the password.
2. Input your password using the Up or Down buttons to cycle through the digits. Once the digit is selected, press the Enter button to advance to the next digit. Note: To clear the current digit and go back to the previous digit, press the ESC button.
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Chapter 3. Front Panel Operation
3. Press the Enter button to submit the 4-digit password to unlock the LCD display. Note: 1. The VW3620 password can be any four digit combination between 0000 to 9999. 2. If you enter an incorrect password, the Incorrect Password screen shows up. Press the Enter button to return back to the enter password screen and try again.
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VW3620 User Manual
Menu
Press the Menu pushbutton to access the main menu screen and use the navigation buttons (the Up arrow or the Down arrow) to cycle through the menu options as illustrated below:

Menu Option System Info Operation Mode
Security Settings
F/W Upgrade

Description
Shows the system information of this VW3620.
Configures the input source and the output layout.
Configures the password protection for the LCD display.
Configures the unit’s settings of the EDID mode / OSD / network.
Upgrade the firmware of the VW3620 through local operation.

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Chapter 3. Front Panel Operation
System Info
On the main menu screen, use the navigation buttons to select System Info and press the Enter button to enter the system info screen, the following information are listed:
IP address Submask Gateway Firmware version Model name Manufacturer
Press the navigation buttons to switch between page 1 and page 2. Press the Enter button or the ESC button to return back to the main menu screen. To change the unit’s IP address, the submask, and the gateway, please go to the main menu screen > Settings > Network. See Network, page 40 for details.
Operation Mode
On the main menu screen, use the navigation buttons to select Operation Mode and press the Enter button to enter the submenu to select the zone to be configured, and depending on the mode the unit currently applies, you may enter the submenu(s) as the table below shows:

Mode

Change Input

Resolution

Video Wall Mode

Background

Independent Mode

Change Input Resolution

Submenu(s) / Action(s)

Select the window to Select the input

be edited

source

Default

Background

Black
the uploaded image(s)

Load from USB Storage

Select the output Select the input display to be edited source

Select the output Select the resolution display to be edited

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Press the Enter button or the ESC button to return back to the previous page.Security Enter the submenu of Security, and you can further configure the passwordrelated settings for the VW3620.

Mode The VW3620 offers the following three security modes for user to select:

Mode Never Lock Auto Lock
Auto Lock with Password

Description
The VW3620’s LCD display is not locked and it can be operated by any user.
The VW3620 will automatically lock the LCD display when it has been unlocked for a certain period of time which can be set through the main menu > Security

Timeout.
The VW3620 will automatically lock the LCD display when it has been unlocked for a certain period of time which can be set through the main menu > Security Timeout. To unlock the LCD display, you need to input the 4-digit password. See LCD Password, page 32.

Please note that the current selected mode is marked with the word selected.

Timeout
The VW3620 LCD display enters the idle screen (see Idle Screen, page 31) after it times out. On the Timeout option screen, select between 1 minute, 3 minutes, and 10 minutes to determine how long the LCD display stays unlocked. The current selected option is marked with the word selected.

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Chapter 3. Front Panel Operation
Change Password Follow the steps below to change the 4-digit password for unlocking the VW3620’s LCD display: 1. Enter the old password by using the navigation buttons (the Up arrow or
the Down arrow) to cycle through the digits. Once the digit is selected, press the Enter button to advance to the next digit. You can clear the current digit and go back to the previous digit by pressing the ESC button.
Note: The flashing asterisk (*) indicates the current position that will respond to input the digit.
2. Submit the old password by pressing the Enter button, and you will advance to the next step to input your new password. If the old password you just submitted is incorrect, a warning message as the figure below shows up. Follow the on-screen instruction to press the Enter button to go back to the step to input the old password again.
3. Input your new password and then press the Enter button to go to the next step to confirm the new password. Confirm the new password by inputting it again and then press the Enter button to submit your change.
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If the confirm password you input does not match the new password, a warning message shows up. Press the Enter button to close the message and return back to the step to input the new password again.
4. The password is successfully changed. Press the Enter button to go back to the main menu screen.
Settings
The baud rate, EDID, OSD, and network features are adjusted from the Settings screen. Baud Rate Use the navigation buttons (the Up arrow or the Down arrow) to cycle through the options and press the Enter button to make your selection. The baud rate options are: 9600 19200 38400 115200 Please note that the current selected baud rate is marked with the word selected.
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Chapter 3. Front Panel Operation

EDID Mode
EDID (extended display identification data) is used to apply a preset video configuration (EDID Mode), which utilizes the best resolution across different monitors. To adjust the EDID mode, do the following:
1. Go to the main menu screen > Settings > EDID Mode.
2. Select the EDID mode from the options:

EDID Option Port 1
Default Customized

Description
EDID data read from port 1 is passed to all video sources. The system will enforce the Default EDID setting if port 1 is not occupied
ATEN’s default EDID data is passed to all video sources by default when the system is powered on.
This mode allows user-defined EDID configurations for optimum output.

Please note that the current selected EDID mode is marked with the word selected.

OSD
The On-Screen Display or OSD feature enables the information about the input source, the output port, and the window(s) to appear on the display device’s screen. To configure the OSD settings, do the following:
1. From the Settings screen, use the navigation buttons (the Up arrow or the Down arrow) to select OSD and press the Enter button to access its submenu.
2. Select to enter the option menu of Output ID, Input ID, and Window ID respectively, and choose whether to show or hide the ID. You can set to reveal or conceal all the 3 ID information at a time by directly selecting Show All or Hide All on the OSD submenu.

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Network To change the unit’s IP address, the submask, and the gateway, do the followings: 1. Go to the main menu screen > Settings > Network.
2. Select to access the setting screen of the item to be changed and the screen displays the current IP address / submask / gateway information.
3. The flashing digit identifies the one you are changing. To modify the parameters: Use the navigation buttons (the Up arrow or the Down arrow) to cycle through the digits. Once the digit is determined, press the Enter button to advance to the next digit. Use the ESC button to go back to the previous digit without deleting the current one. To return to previous page, press the ESC button when editing the first digit, or long press on the ESC button when being at any digit position. Note: 1. The address consists of four decimal numbers whose range is from 0 to 255, and the first digit of each decimal numbers only ranges from 0 to 2. 2. If the numbers you configured exceeds the limitation of 255, it will be automatically modified to be 255. 3. If the address you set starts with 000, it will be automatically modified to be 001.
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Chapter 3. Front Panel Operation
4. After all the four numbers are determined, press the Enter button to submit your change, and a confirmation screen appears. Use the navigation buttons to select the option Save your changes and then press the Enter button to continue.
5. Press the Enter button again to close the dialog that reminds you the change is saved and return to the Network screen.
F/W upgrade
To upgrade the firmware of the VW3620 video wall processor through local operation: 1. Connect a USB drive which contains an up-to-date firmware file to the
USB port on the rear side of the unit. See USB Type-A ports, page 8.
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VW3620 User Manual
2. Access the main menu screen > F/W Upgrade. Press the Enter button to load the firmware file from the connected USB drive.
3. The unit starts to load the firmware file and detect whether the firmware version is valid. If the firmware file is invalid, a message screen shows up to remind you to check the firmware file. Simply press the Enter button to close the dialog and try again.
If the firmware file is detected and confirmed valid, the unit starts to upgrade its firmware. During the upgrade process, do not power off the VW3620.
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Chapter 3. Front Panel Operation
4. Once the upgrade is completed, the LCD display shows the message as illustrated below. Press the Enter button to return to the unlocked idle screen.
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Local Output
The pushbutton Local Output allows you to monitor the video input signals and the video wall layouts in real time through the display device connected to the unit’s system HDMI local output port. Press the Local Output button, and the LCD display shows the current selected mode and its related feature options as illustrated below:

Item Mode
Next Previous Auto Polling

Description
Enter the subscreen of Mode to select the mode you’d like to check:
Zone View Single Source View
Array Source View
Switch to the next zone or video source. Please note that this function is unvailable in Array Source View.
Switch to the previous zone or video source. Please note that this function is unvailable in Array Source View.
To have a playback of the zones or video sources. Please note that this function is unvailable in Array Source View.

On the Local Output menu screen, you can do the followings:
Use the navigation buttons (the Up arrow or the Down arrow) to cycle through the menu options.
Press the Enter button to access the selected option’s submenu screen, or take the selected action.
Press the ESC button to return to the previous page.

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Chapter 3. Front Panel Operation
Zone View
By selecting Zone View, you will see the output screen similar to the following:
Select Next / Previous using the navigation buttons and press the Enter button to switch to the next or previous zone. Enter the option menu of Auto Polling to determine the duration each zone is played.
Single Source View
In Single Source View,the output screen displayed on the display device connected to the unit’s system HDMI local output port is similar to the figure below:
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VW3620 User Manual
Select Next / Previous using the navigation buttons and press the Enter button to switch to the next or previous input video source. Enter the option menu of Auto Polling to determine the duration each input video is played.
Array Source View
In Array Source View, it displays all your input video sources:
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Chapter 3. Front Panel Operation
Profile
A profile is a set of settings that defines the input to output connections and configured by users in VW3620 Web GUI.
Press the Profile pushbutton to enter the Profile menu, and select the zone to preview using the navigation buttons and the Enter button. The LCD panel displays a list of profiles. Use the navigation buttons to cycle through the profiles, and press the Enter button to apply the selected profile.
Depending on the arrangement of the display monitors you configured for your zone(s) in VW3620 Web GUI, the preview screen shows on the display device connected to the unit’s system HDMI local output port may as the followings: Video Wall
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Independent Display
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Chapter 4

Browser Operation

Overview
The VW3620 can be configured over a standard TCP/IP connection via its built- in Graphical User Interface (GUI). Because it can be accessed from anywhere over a network or the Internet, operators can easily log in via web browser. Security is ensured by password protection and user-configurable time-out. For full details see the sections that follow.
Logging In
To access the Web GUI, type the VW3620’s IP address into the address bar of any browser. If a Security Alert dialog box appears, accept the certificate–it can be trusted. The login screen appears:
For DHCP environment, download IP Installer from ATEN website to your PC and run the IP Installer to get the IP address to log in to the Web GUI.
If DHCP is disabled, use the default IP address 192.168.0.60 The default login credentials are administrator and password. Enter the username and password, then click Login. For the very first time you log in to your VW3620 Web GUI, you are
required to change the password. Follow the on-screen instruction to complete the change.
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Use the drop-down menu to select the display language. Note: If you have installed a redundant CPU board and connected it to the
network using an Ethernet cable, the IP address(es) of CPU 1 and CPU 2 might differ. Run IP Installer to obtain the DHCP-assigned address(es). After successfully logging in to your VW3620 Web GUI, you will enter the Design Mode tab where you can set up the display zone(s).
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Chapter 4. Browser Operation

Display Configuration
To get started, click on the Display configuration button popup window to set up your output display configuration.

to open the

1. Click to select the zone you would like to set up.

Use the zoom slider of the display zone.

to change the zoom level

Use the zoom to fit button

to automatically resize the display

zone to fit the configuration area in this popup window.

Turn the Output ID switch the output ID.

on or off to reveal or conceal

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2. Configure the display monitors settings in the right panel of the popup window. Use the radio button to select the displays arrangement between

Video Wall

and Independent Display

.

Define the name for this zone.

Enter the number of the display monitors belong to this zone.

Set the output order of the display monitors.

Configure the bezel dimensions.

Set the background image by using the default image, or setting with

no image, or uploading the image from your PC.

Set the fit mode.

Click on the Apply button to complete your settings while closing the

popup window without saving any change by the Cancel button.

Click on Reset to restore the settings to the default.

3. From the drop-dwon menu, select the input video source for each display monitor belongs to this zone.

The further configuration can be proceeded in the Design Mode tab. See Design Mode, page 56.

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Main Page
After logging in, you will enter the VW3620 Web GUI main page which is divided into three parts–the menu bar (page 54), the Design Mode tab (page 56), and the Preview tab (page 70).
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Menu Bar
Use the buttons in the menu bar to perform the following actions:

Button

Control Standyby

Description Click to set the VW3620 to standby mode.

Source Array

Click to set view all the video sources simultaneously.

Scheduling

Click to enter the page to set the profile playlists that play periodically on specified time frames.

Settings Logout

Click to access the system settings. Note: This function is only available for the user
role, administrator.
Click to log out of the VW3620 Web GUI.

Setting the Standby Mode
The standby mode is a low-power mode where the VW3620 operates minimally by stopping all input and output transmissions and logging the user out of the Web GUI.
To enable the standby mode, click on the Standby button from the menu bar in the VW3620 Web GUI.
To disable the standby mode, do one of the following: Press the Enter pushbutton from the device panel. See Standby Mode,
page 31.

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Chapter 4. Browser Operation
Log in to the Web GUI with a valid credential, and wake up the unit by clicking on the screen as illustrated below.
Source Array
Source Array page displays all the video from the connected input source device(s), giving you a glance at all the video source(s) with the input board numbers, the port numbers, and the self-defined port names.
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Design Mode
Understanding Display Zones
In your video wall processor application, you may more than one video wall set up–for example, a 2 x 2 video wall, a 4 x 4 video wall, and a single-monitor display, all managed by one VW3620. In this case, you have three display zones.
Understanding Profiles and Profile List
A profile is a set of settings that specifies how video sources will be displayed on one or more video walls. You can create and save your profiles to the Profile List to be conveniently switched via the front panel or the Web GUI.
Interactive Functions on Design Mode Tab
The Design Mode tab is where you can configure the video wall layout and save the layout configuration as a profile for conveniently switching. The Design Mode tab contains the following interactive functions:
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Chapter 4. Browser Operation

1. Profile Panel The profile panel contains the following 2 tabs:
Profile List: The profile list shows all the profiles, including those are not edited.
Property Settings: The property settings tab shows the property of the displayed item(s) in the profile. By selecting an item, the property settings display its property. User

can edit the property or click on the show to reveal or conceal the selected item.

/ hide

button

2. Profile Playing Functions User can determine whether to play the profile shown on the canvas through the functions listed below:

Item Auto Apply
Apply

Description
Enable the auto apply switch and once you open a profile, it automatically applies to your video wall.
Click on the Apply button to play the profile.

Cancel

Discard your changed settings.

3. Video Source List The video source list contains 2 tabs, Input and Customized. The Input tab displays all the input video sources from the connected source devices while the Customized tab shows the user-defined video source(s). User can drag and drop the video source to be displayed to the canvas, and release it to the display area to have it placed.
To quickly and easily find the video source you need, input the keyword into the search bar, and the video(s) whose input port name fulfills the keyword shows up.
By enabling the function Auto Fit Frame, the video automatically scales to fit inside the size of the display frame.

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By clicking on the more button of a video source (both Input and Customized), an option menu is opened for you to choose an action to take:

Action Create Window

Description
To create a window on the canvas that displays this video source.

Preview Rename

To open a popup window that display this video source.
To rename this video source.

Note: As to the management of the customized video source, refer to Multiview Window Management, page 63.

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4. Audio & Display Configuration Buttons Click on the Audio Control button to open the Audio Control popup window for configuring the output audio:
Use the drop-down menu to apply options to all output ports. Set for each output port by selecting Mute or the input audio source
from the drop-down menu. Click on the Save button to adopt the changed settings.
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Click on the Display Configuration button layout for each zone.

for arranging the displayed

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5. Canvas Toolbar The toolbar contains the 7 tools:

Item
Add Text

Description
Click the button to open the options menu to

select whether to add normal text or to

Add Image

add the scrolling text .
Click the button to browse the image file to be uploaded.

Add Clock Click to open the popup window to configure the details about the clock to be added.

Create Multiview Window
Undo

Click the button to open the option menu to select the window type and open the Multiview Editor popup to edit the input sources.
Click the button to reverse the action you just took.

Redo

Click the button to reverse your last undo action.

Clear All

Click on the button to remove all the videos you set to display.

6. Layout Configuration Tools The layout configuration tools offer the following functions:

Item

Description
Click the button and you can rename the zone name you defined in the Display Configuration popup.

Turn on the Output ID switch to show the output port ID on the display(s).

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Item

Description
Turn on the Input ID switch to show the input port ID on the display(s).

Turn on the Window ID switch to show the window port ID on the display(s).

The Bring to Front button appears only when an item is selected to be edited. Click on it to bring the selected item to the front of the stack.
The Bring Forward button appears only when an item is selected to be edited. Click on it to bring the selected item one layer up.
The Send Backward button appears only when an item is selected to be edited. Click on it to move the selected item one layer down.
The Send to Back button appears only when an item is selected to be edited. Click on it to send the selected item to the back of the stack.
The Remove button appears only when an item is selected to be edited. Click on it to delete the selected item.
The zoom slider is used to zoom in or out the display zone. Drag the slider to change the zoom level.
Click on the zoom to fit button to change the zoom level and automatically resize the display zone in the canvas area.

7. Canvas Area Canvas area is where you design the display zone. If you have more then one zone, you can easily switch to other zone by the next / previous buttons located on the 2 sides of the canvas.

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Chapter 4. Browser Operation

Create a Multiview Window To create a multiview window, do the followings: 1. From the canvas toolbar, click on the Create Multiview Window button
to open the option menu to select window type. 2. The 2 X 2 Multiview Editor / 4 X 4 Multiview Editor popup window shows
up. Check the checkbox(es) of the slot(s) to determine which input sources are available for this multiview window.

3. Drag and drop the input source to the layout editing area, and release it to have it placed.
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4. Click on the OK button, and the newly-created multiview window is displayed on the canvas now.
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Chapter 4. Browser Operation
Configure a Multiview Window To configure an existed multiview window: 1. On the canvas, click to select the multiview window to be edited. 2. From the profile panel, make change of this multiview window’s property:

Click on the show

/ hide

to reveal or conceal this window.

button

To resize the window by inputting the width and the height.

To move the window, drag and drag the window to place it to your preferred position, or enter the absolute position (x and y coordinates).

To add more multiview contents, click on +Add to open a 2 X 2 Multiview Editor / 4 X 4 Multiview Editor popup window, and do the followings:
a)Check the checkbox(es) of the slot(s) to determine the available input sources.
b)Drag and drop the input source to the layout editing area, and release it to have it placed.
c)Click on the OK button to add the multiview content to the playlist.

To edit an existed multiview content:
a)Hover the cursor over the more button next to the multiview content to be
edited to expand the option menu.
b)Select Edit to open the 2 X 2 Multiview Editor / 4 X 4 Multiview Editor popup window.
c)Make change of it and click on the save button to save your changed settings.

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To remove an existed multiview content from the playlist, hover the cursor to the more button next to the multiview content to be deleted, and select Delect from the option menu.
Enter the duration that determines how long each multiview content is played.
Customized Video Source To save a multiview window as a customized video source: 1. On the canvas, click to select the multiview window to be edited. 2. The property tab is shown on the profile panel. Click on the Save as
Source button to continue. 3. Enter a name fo this customized video source, and then click the OK
button to create it.
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Chapter 4. Browser Operation
Profile Management
Creating a Profile
To create a profile: 1. Enter the Design Mode tab. 2. (Optional) Follow the steps as Display Configuration, page 51 describes to
set the zone(s) and the display monitors. 3. Use the interactive functions to configure the display zone(s).
See Interactive Functions on Design Mode Tab, page 56. 4. Once you finish the layout design, click on Save to Profile in the profile
panel to open the Save to Profile popup.
5. Select a profile item from the drop-down menu and click on the OK button to save it.
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Edit a Profile
To edit an existed profile: 1. Click on the more button of the profile to be edited to open the option
menu, and select Open.
2. The profile is now shown in the canvas area. Use the interactive functions to make change of it, and click on Save to Profile in the profile panel to open the popup window. Select the profile item from the drop-down menu, and click the OK button to save your change(s).
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Chapter 4. Browser Operation
Apply a Profile
To implement a profile to display the video configuration to the connected output devices, do the followings: 1. From the profile panel, click on the more button of the profile to be
played to open the option menu, and then select Open. Or drag the profile to be edited to the canvas area and release it to open this profile.
2. Click on the Apply button beneath the profile panel to implement the current-opened profile.
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Preview To view the live streaming of the implementing profile output to the display device(s), please go to the Preview tab.
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Chapter 4. Browser Operation
Delete a Profile
To delete an existeing profile: 1. From the profile panel, find the profile to be deleted, and click on its more
button to open the option menu.
2. Simply select Remove to delete the profile, and comfirm to delete it. The profile item will be cleaned up.
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System Settings

Click on the Settings button

in the menu bar to enter the settings page

for configuring the system settings. Please note that only the user with

administrator user role can access the settings page.

The setting page opens to the General tab. To access to other settings, click on the menu item listed in the system settings menu bar, and you will directly to enter its tab page or expand its submenu to select the setting category you’d like to configure.

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Chapter 4. Browser Operation

Overview
The table below provides an overview of the available settings for each tab.

Tab

Supported Functions

General

Configure the device name.

Select the interface language.

Configure the system time.

Port Settings Configure the OSD and CEC port
settings.
Configure the HDCP key.

Name the input ports.

Select EDID modes.

Status

Provide a graphical view for user to
check statuses of the input/output boards installed to the VW3620.

Maintenance Upgrade the firmware for the installed
input and output boards

Back up or restore the VW3620’s
configuration

Add, edit, or remove user accounts

Configure the system network settings

Detailed Information For more information, see General, page 74.
For more information, see Port Settings, page 76.
For more information, see Status, page 87.
See Maintenance, page 88.

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General
The General tab allows you to configure the following settings:

Item
Device Info
Device Name Firmware Version
Buad Rate Language
System Time
System Time Time Zone NTP Server

Description
Define the name for this VW3620 unit. The current version of the firmware installed on this VW3620 unit. Select the buad rate from the drop-down menu Select the display language for this VW3620 unit.
Set the system time. Set the time zone. Set the Network Time Protocol (NTP) to synchronize the clock between the unit and the server.

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Item
Sync with PC
Apply

Chapter 4. Browser Operation
Description To synchronize the time shown on the VW3620 with the connected PC. By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.

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Port Settings
Move the cursor over the menu item System Settings to expand the submenu, and click on the submenu option you’d like to configure to enter the page.
OSD
OSD is to set whether to reveal or conceal the information about the input source(s), the output port(s), and the window(s) on the display device’s screen.
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Chapter 4. Browser Operation

Item OSD
Input ID Output ID Window ID
Apply

Description
Select the option from the Apply to All drop-down menu:
Turn All On
Reveal all the ID information on all your display device(s).
Turn All Off
Conceal all the ID information on all your display device(s).
Click on the switch to turn on or off to enable or disable the appear of the input ID on the display devices.
Click on the switch to turn on or off to enable or disable the appear of the output ID on the display devices.
Click on the switch to turn on or off to enable or disable the appear of the window ID on the display devices.
By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.

HDCP
The HDCP (High-bandwidth Digital Content Protection) page allows user to view and set HDCP settings for digital copy protection.

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Source Settings To set HDCP for the input video source(s): Separately set for each input ports by selecting between HDCP 1.4, HDCP
2.2, and Non-HDCP from the drop-down menu. From the Apply to All drop-down menu of the Input field, select the
option to be applied to all the input ports at a time: All Ports HDCP 1.4 All Ports HDCP 2.2 All Ports Non-HDCP
Zone Settings Separately set for each zone by selecting the option from the drop-down menu to enable or disable HDCP sink to determine whether the HDMI display(s) responds to HDCP content protection properly and decrypt incoming HDCP data and produce full fidelity digital streams. By selecting Enable, the source device connected to the VW3620 and the sink device will do an HDCP handshake to adapt the highest HDCP version supported by the sink device.
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Chapter 4. Browser Operation
Scaler Resolution
Enter the Scaler Resolution page to set the resolution for each zone.
The options are: 3480 × 2160 @60Hz 3480 × 2160 @30Hz 1920 × 1080 @60Hz 1920 × 1080 @30Hz Customized By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.
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By selecting Customized, a popup Customized Resolution shows up for the user to configure the resolution.

Item

Description Click to add a user-defined resolution.
Click to delete the user-defined resolution.
Check the checkbox to enable the function Reduce Blanking to reduce the horizontal and vertical blanking periods on the display(s). Click to close the popup window and discard the changes you just made.
Click to save the changes you just made.

Click on the Add button to create a user-defined resolution, and once you finish the configuration, click on the Save button to complete the settings.
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Port Name
Enter the name for the port you’d like to define, and click on the Apply button to save your changes.
By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.
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EDID
Extended Display Identification Data (EDID) is a data format that contains a display’s basic information and is used to communicate with the video source/ system. The EDID page lets users view and select an EDID mode so that the VW3620 can use the best resolution for its displays.
Note: The EDID mode can also be selected via the front panel pushbuttons– see EDID Mode, page 39.
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EDID Mode In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons.

Item ATEN Default
Port 1 Mode Customized
Apply

Description
All ports’ EDID is the same as the hardware default EDID.
All ports’ EDID is the same as Port1’s EDID.
Select the Customized mode to defined the EDID and CEA settings by users.
Click to apply the mode you just selected.

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EDID & CEA Description The middle panel of the screen lets users view and configure the EDID or the CEA mode.
From the middle column, click the option that you want to view and/or edit. There are two categories: EDID (Extended Display Identification Data) and CEA (Consumer Electronics Association). When you select the menu items on the middle column, the current settings for the selected EDID appear on the right column. Some of the screens are read-only.
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CEC
Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to one remote control.
Use the drop-down menu to enable/disable CEC for the output ports of the zone. By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.
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HDR
High dynamic range (HDR) displays video content with more luminance, more color and contrast.
Use the drop-down menu to apply options to all input ports, or set for each input port by selecting Enable or Disable from the drop-down menu. By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.
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Status

Chapter 4. Browser Operation

Status page gives you a graphical information about the current working status of the VW3620.

Click on the component to be checked to open the popup for detailed information.
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Maintenance
Move the cursor over the menu item Maintenance to expand the submenu, and click on the submenu option you’d like to configure to enter the page.
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Chapter 4. Browser Operation
System Setup
You can use the System Setup page to do any of the following:
Upgrade the VW3620’s firmware. Back up or restore the VW3620’s settings. Note that account settings
cannot be backed up or restored. Configure the SSL Encryption settings.
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User Account
The User Account page lets you check, add, edit, or delete users and change the password for accessing the VW3620’s Web GUI.
Note: This is an Administrator only function. Add a New User To create a new user account, do the followings: 1. Click the Add Account button to open the Add / Edit Account popup.
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2. Fill in the required field.

Chapter 4. Browser Operation

Item User Name Description Password Confirm Password
Level

Description The account used to log in to the Web GUI
Any description you’d like to add to this user
The password for this user to log in to the Web GUI
Enter the password again for confirmation.
Assign the user role type for this user:
Administrator Advanced User Basic User

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Item Permission
Cancel Save

Description Check the check box(es) to select the zone(s) this Close the popup and discard the settings. Click on the save button to create this user account.

3. Click on the Save button to complete.
Edit / Delete an Existing User On the user list, pass your cursor to the user to be edited, and an Edit option appears. Click on it to open the Add / Edit Account popup. To edit the user account, make changes and then click on the Save button. To delete the user account, directly click on the Delete button to remove this user.

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Network
The Network page lets you configure the VW3620’s IP settings for connecting to it via the web GUI.

Item
IP Settings
Mode
IP Address Mask
Gateway DNS
Browser
Timeout

Description
Enable DHCP to allow the DHCP server to assign an IP address to the VW3620. Select Disable to enter your own static IP address settings for the device. Set the IP address for this VW3620. Configure the mask settings for this VW3620. Configure the gateway settings for this VW3620. Configure the DNS settings for this VW3620.
Set the inactive duration before the system automatically log the user out.

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Item
IP Installer
Mode
Apply

Description
Enable View Only Disable
By making any changes on this page, the Apply button located at the bottom of the page becomes available. Click on it to adopt the changed settings.

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Chapter 4. Browser Operation
Security
Security page allows the user to set the followings:

Item
Account Lockout Policy
Account Lockout
Maximum Invaild Login Attempts (1–999)
Account Lockout Duration (1–999 mins)

Description
To enable or disable the function that locks the login account after a certain number of failed signin attempts.
Enter the maximum number of failed sign-in attempts.
Define the number of minutes that a locked-out account remains locked out before it gets unlocked.

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Item
Connection
Telnet Login
Transport Layer Security
Transport Layer Security

Description To enable or disable the Telnet login function. Select the TLS version to be adopted.

Once you finish your configuration about the security, click the Save button to make the change to take effect.

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Chapter 5

CLI Commands

Overview
The VW3620 can be configured and controlled via RS-232 or Telnet commands when connected to a host computer or other device, such as a control system. This chapter provides information on how to connect to the VW3620 via RS232/Telnet and command syntax.
Connecting to the Video Wall Processor via Telnet
To establish a Telnet session with the VW3620, do the following: 1. Connect a host computer or control system to a shared network with the
VW3620. 2. Open a command-line interpreter program from your computer. 3. In the command-line interpreter, type the VW3620’s IP address in the
following way: telnet [IP address]:23 4. Press Enter. The login screen appears. 5. At the login prompt, type the login username and password for the VW3620. 6. When a session is established with the VW3620, you can control and configure the VW3620 via RS-232 commands. For more information on commands, see Commands, page 100. Note: If a user logs in using a username that is already in session, the newest
login takes effect and the previous session will be replaced.
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Connecting to the Video Wall Processor via RS-232

You can control and operate the VW3620 using a high-end controller or PC. To connect to the VW3620 via RS-232, do the following:
1. Connect the RS-232 serial port on the VW3620 to the RS-232 serial port on your computer using a 9-wire straight cable, with only pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 connected.

Pin

Description

1

Not connected

2

RXD

3

TXD

4

Not connected

5

GND

6

Not connected

7

Not connected

8

Not connected

9

Not connected

2. The controller’s serial port should be configured as follows:

RS-232 Protocol

Baud Rate

19200

Data Bits

8

Parity

None

Stop Bits

1

Flow Control

None

3. When a session is established with the VW3620, you can control and configure the VW3620 via RS-232 commands. For more information on commands, see Commands, page 100.

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Chapter 5. CLI Commands

Command Guidelines

The general form of a command is:

command parameter {one|two|three}

Notation

Description

command The name of the command is shown in bold.

parameter Indicates the name of the parameter.