THERMOSOFT AUSTRALIA Unisenza Plus Smart Home Gateway Instructions

: August 30, 2024
: THERMOSOFT AUSTRALIA

Table of Contents

Unisenza Plus Smart Home Gateway
Product Information
Specifications:
- Product Usage Instructions
Downloading the Unisenza Plus App and Creating a Profile
- Frequently Asked Questions (FAQ)
Q: What should I do if I forget my password after the
Q: Can I change my email address associated with the Unisenza

Unisenza Plus Smart Home Gateway

Product Information

Specifications:

Product Name: Unisenza Plus
Manufacturer: Thermosoft Australia
Model: Unisenza+ Gateway
Website: www.thermosoftaustralia.com.au

Product Usage Instructions

Downloading the Unisenza Plus App and Creating a Profile

Download the Unisenza Plus App:

Visit the App Store (for iOS devices) or Google Play Store (for
Android devices).
Search for the Unisenza Plus app.
Tap Install or Get to download the app to your device.
Open the Unisenza Plus App:
- Once the app is installed, open it by tapping the Unisenza Plus
  icon on your device’s home screen or app menu.
Create a New Account:
- On the welcome screen, select the option to create a new
  account.
- Enter your email address and use Unisenza1! as the default
  password.
- Follow any additional prompts to set up your account, which may
  include verifying your email address.
Complete Your Profile Information:
- Once your account is created, add your profile information like
  name, location, and preferences for app notifications.

Frequently Asked Questions (FAQ)

Q: What should I do if I forget my password after the

set-up?

A: If you forget your password after the
set-up, you can use the “Forgot Password” option on the login
screen of the Unisenza Plus app. Follow the instructions to reset
your password.

Q: Can I change my email address associated with the Unisenza

Plus app?

A: Yes, you can change your email address in
the app settings. Look for the account management section within
the app to update your email address.

Downloading the Unisenza Plus App and Creating a Profile
We recommend you download the Unisenza Plus app and create a profile before our installation date. This makes it simple for our installer to finish the installation and set-up of your Unisenza+ Gateway on the installation day. Please follow the instructions below, add your wifi and account details at the bottom of the page and give this page to our installer on installation day.
Download the Unisenza Plus App:
Visit the App Store (for iOS devices) or Google Play Store (for Android devices).
Search for the “Unisenza Plus” app.
Tap “Install” or “Get” to download the app to your device. Open the Unisenza Plus App:
Once the app is installed, open it by tapping the Unisenza Plus icon on your device’s home screen or app menu
Create a New Account:
On the welcome screen, select the option to create a new account.
Enter your email address and use Unisenza1! as the default password. This allows our installer to log-in to your account and complete your set-up. You can change the default password after the set-up has been completed. Add this email address in the form below.
Follow any additional prompts to set up your account, which may include verifying your email address.
Complete Your Profile Information:
Once your account is created, you’ll be prompted to add your profile information. This may include your name, location, and preferences for app notifications.
Please print this form and give it to your installer before installation* Unisenza+ Email Address
Home Wifi Name

Wifi Password

*If you don’t have a printer, please write these details down and provide it to your installer on the day.

Thermosoft Australia 159 Barkly Avenue Burnley, VIC 3121

www.thermosoftaustralia.com.au Email: info@thermosoftaustralia.com.au
Call: 1800 951 439