Yealink CP965 Conference Phone User Guide
- June 4, 2024
- Yealink
Table of Contents
Yealink CP965 Conference Phone
Instructions
Available features may vary. Particular feature set is based on the original order and the system administrator’s requests for each deployment. Please contact your system administrator or Telesystem directly to discuss any additions to the system.
Call Handling Basics
Place a call
- From the Calls screen, tap
- Enter the contact number
- Tap
Answering a Call
- Tap on the touch screen
Answering a Call When in a Call
- Tap on the touch screen
- The active call is placed on hold, and the incoming call becomes active
Placing a Call on Hold
- During a call, tap Place call on hold
- Tap Resume to continue call
Muting and Unmuting Audio
During a call, tap the mute key on the phone or tap on the touch screen. The
Mute key glows red.
To unmute audio, tap the mute key on the phone or tap on the touch screen. The
Mute key turns green
End a Call
Tap
Advanced Call Handling
Transferring a call
You can transfer cals to other contacts immediately without consulting with
them first
-
During a call, tap Transfer> Transfer now The call is placed on hold
-
Select the desired contact or search for a contact
The call is then connected to the number you selected -
Tap to end the call or when the other party picks up, it will end automatically
Forwarding Calls
You can set up your phone to forward all incoming calls to a contact or number
- Tap the icon in the top-right corner of the screen, then go to Settings > Calling
- Enable Call forwarding
- Tap the Forward to field and then select Contact or number
Call Merge
You can merge the active call, and the held calls on your phone
You can merge the active call, and the held calls on your phone
During a call, tap Merge with xx (XX refers to the contact name)
Note: If multiple calls are on hold, you can choose one to merge
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>