KALORIK RIK10009 3 Liter Deep Fryer with Oil Filtration User Manual

KALORIK RIK10009 3 Liter Deep Fryer with Oil Filtration User Manual

PARTS

PARTS DESCRIPTION

1. Lid handle
2. View window
3. Lid
4. Reset button
5. Safety switch
6. Frying basket
7. Basket handle
8. Basket hook
9. Oil reservoir
10. Oil level marking MIN MAX
11. Oil filter cover
12. Oil valve
13. Housing
14. Oil filtration control knob
15. Oil container
16. Cap
17. Power cord with plug
18. Magnetic plug
19. Anti-slip feet
20. Side handles
21. Immersion heater
22. Control panel assembly
23. Silicon rubber sealing plate
24. Temperature control knob
25. READY indicator (green)
26. POWER indicator (blue)
27. White grease filter
28. Charcoal odor filter
29. Filter cover

TECHNICAL SPECIFICATIONS

IMPORTANT SAFEGUARDS

1. When using electrical appliances, basic safety precautions should always be followed, including the following:
2. Read all instructions before use.
3. Do not touch hot surfaces. Use handles or knobs.
   • WARNING – to protect against electric shock, fire and personal injury: do not immerse cord, plug or motor unit in water or other liquids;
   • do not immerse the appliance or any electrical components in water or any other liquids;
   • always switch off and unplug the appliance before cleaning.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from wall outlet when not in use and before cleaning. Allow to cool before handling, putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Call our toll-free customer assistance number for information on examination, repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injuries to persons.
8. Do not use outdoors or in a damp area.
9. Do not let power cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner or in a heated oven.
11. Extreme caution must be used when moving a fryer containing hot oil or other hot liquids.
12. Always attach plug to appliance first, then plug cord in the wall outlet. To disconnect, turn the temperature control knob to 0, then remove plug from wall outlet.
13. Do not use appliance for other than intended use.
14. Be sure handles are properly assembled to basket and locked in place.
15. Remove excess surface moisture from foods prior to cooking to prevent heated oil from foaming out when food is added.
16. Ensure both the lid and oil reservoir are completely dry after washing and before use.
17. Never leave the appliance unattended during operation.
18. A fire may occur if the appliance is covered or touches flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
19. In the event of fire, never try to extinguish the flames with water. Unplug the appliance from the wall outlet. Place the lid on the appliance, if it can be done safely. Smother the flames with a damp cloth, or use a fire extinguisher.
20. Use only heat resistant tools. Do not use metal tools as they may become hot.
21. Never pull on the power cord to disconnect the appliance from the wall outlet; instead, grasp the plug and pull on the plug.
22. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts involving a risk of electric shock.
23. Do not attempt to defeat the safety switch or remove the silicon rubber sealing plate.
24. WARNING! Always wait 3 to 4 hours until the oil has cooled down completely, before draining or filtering. Failure to do so may damage the deep fryer.

SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY

ADDITIONAL SAFEGUARDS

This appliance is for HOUSEHOLD USE ONLY

WARNING

Over tightening can result in stripping of screws or nuts or cracking of handle, lid or control panel assembly

Periodically check for looseness and retighten screws or nuts in accordance with manufacturer’s instructions.

WARNING

• SERIOUS HOT OIL BURNS MAY RESULT FROM A DEEP FRYER BEING PULLED OFF A COUNTERTOP. DO NOT ALLOW THE CORD TO HANG OVER THE EDGE OF THE COUNTER WHERE IT MAY BE GRABBED BY CHILDREN OR BECOME ENTANGLED WITH THE USER.
• DO NOT USE WITH AN EXTENSION CORD.
• DO NOT OPERATE THIS APPLIANCE, IF THE POWER CORD SHOWS DAMAGE OR IF APPLIANCE WORKS INTERMITTENTLY OR STOPS WORKING ENTIRELY.

POLARIZED PLUG

This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way. Do not let children handle or put the electrical cord into their mouths.

SHORT CORD INSTRUCTIONS

A short power supply cord is provided to reduce the hazards resulting from becoming entangled in, or tripping over a longer cord.

BEFORE THE FIRST USE

Remove all packaging materials and/or other transportation means.

Check package content to verify it is complete and undamaged. Do not operate the appliance if the content is incomplete or appears damaged.

Danger of suffocation!

Packaging materials are not toys. Always keep plastic bags, foils and foam parts away from babies and children. Packaging material could block airways and prevent breathing.

NOTE

The appliance may produce an odor and/or emit smoke when switched on for the first time, as residues from the production process are eliminated. This is normal and does not indicate a defect or hazard. Ensure ample ventilation

Clean the appliance thoroughly before using for the first time (Cleaning and Maintenance).

ASSEMBLY

• Place the appliance on a clean, flat and heat resistant surface.
• Before using your appliance make sure:
• the basket handle (7) is locked in place in the basket (6). To lock the basket handle (7) in place, press the bars together and slide them between the slots. Inserting the ends of the bars into the bracket on the basket (6) and push the handle (7) backwards (ill. a and b). Do not assemble any other way (ill. c).
• the oil reservoir (9) is secured in the correct position with the oil filter cover (11) and oil valve (12) on the same side than the oil filtration control knob (14) (ill. d). Ensure the oil filter cover (11) is in place inside the oil reservoir (9).
• the control panel assembly (22) is placed on the connecting plate on the back of the housing (13). Ensure the grooves of the connecting plate are in the guides of the control panel assembly (ill. e).

NOTE

• YOUR APPLIANCE IS EQUIPPED WITH A SAFETY SWITCH (5) LOCATED ON THE CONTROL PANEL ASSEMBLY (22). IF THE CONTROL PANEL ASSEMBLY (22) IS NOT PLACED PROPERLY IN ITS POSITION, THE APPLIANCE WILL NOT OPERATE.
• Incorrect assembly may lead to an unstable setup and might cause injuries.
• The silicon rubber sealing plate (23) prevents hot steam escaping from under the lid. Do not attempt to remove.

USING THE APPLIANCE

This appliance can be used for frying food such as French fries, chicken or fish pieces (see Recommended frying times and temperatures).

NOTE

The appliance has a rated power of 1700W. Before plugging it into the wall outlet, ensure that the electrical circuit is not overloaded with other appliances. This appliance should always be operated on a separate 120V ~ 60Hz wall outlet.
Make sure the appliance is switched off before connecting it to a wall outlet.

• Place the appliance on a clean, flat and heat-resistant surface. When using the appliance on wooden surfaces, use a heat resistant mat to protect the wood from damages. Ensure a minimum distance around the appliance of at least 4 inches to other objects, cupboards and walls.
• Ensure the oil container (15) is assembled, empty and in place inside the appliance, the oil filtration control knob (14) is on the LOCK position and the oil filter cover (11) is in place inside the oil reservoir (9). Then, pour suitable cooking oil into the oil reservoir (9) (ill. f)

Danger of burns!

Never refill the oil reservoir (9) during use or while hot. Always allow the appliance to cool down completely. Do not mix new oil with old oil.

WARNING

DO NOT OVER OR UNDER FILL (ill. f). The minimum oil capacity is 1.9L (MIN), the maximum oil capacity is 3L (MAX). Ensure the oil level always remains between the MIN and MAX marking (10).

• Spread a little oil on the inside of the view window (2) to prevent condensation.
• Place the lid (3) onto the housing (13).
• Ensure the temperature control knob (24) is on the 0 position before attaching the magnetic plug (18) to the socket on the back side of the control panel assembly (22) (ill. g).
  

NOTE

The magnetic plug (18) is designed to only fit one way. Ensure the side stating THIS SIDE UP is facing up and the magnetic plug (18) is properly attached.

Insert the plug (17) into a wall outlet (ill. g)

WARNING

• Only use accessories recommended by the manufacturer. Do not place any other materials in the appliance.
• Never let the power cord (17) come in contact with the lid (3) or appliance housing (13) during use (ill. h).
  

Danger of burns!

• Do not touch the lid (3) or appliance housing (13) during or after use (ill. i). Only use the handles (2, 7, 20) provided.
  

• Always pay special attention when adding or removing accessories and food from the appliance. Never touch the lid (3) or appliance housing (13) when the appliance is plugged in and switched on or immediately after use. It is recommended to always use oven mitts.

• Escaping steam can burn.

Turn the temperature control knob (24) to the required temperature (see Recommended frying times and temperatures) (ill. j). The POWER indicator (26) will turn on to indicate the appliance is heating. Once the set temperature has been reached, the READY indicator (25) will turn on.

Approximate time duration until set temperature is reached:

• After the oil has been preheated, remove the lid (3).
• Place the basket (6) on a clean, flat and heat resistant surface.
• Fill the basket (6) with food (ill. k). Do not overfill the basket (6) (ill. L).
  

WARNING

• Do not fry food without the basket (6) (ill. m).
  

• Do not fill the basket (6) over half way. Too much food can cause excess foaming and could cause the oil to overflow during operation.

• Food added to the appliance must be dry. If frying frozen foods such as French fries or chicken wings, remove all ice particles from the frozen foods prior to frying to prevent oil from overflowing.

• Always remove excess moisture from food by patting with paper towel before frying. Even a small amount of water can cause severe splattering of hot oil.

• After immersing the basket (6) in the oil, immediately place the lid (3) on the appliance. Danger of hot oil splashing out

Carefully lower the basket (6) into the oil reservoir (9) (ill. n).
Cover the oil reservoir (9) with the lid (3) (ill. o). Ensure the recessed parts of the lid (3) fit properly over the basket handle (7) and silicon rubber sealing plate (23).

NOTE When frying fresh cut potatoes and high moisture content food, lower the basket slowly into the oil. If the oil boils or foams too rapidly, raise the basket for a few seconds and lower again. Do this until the basket can be lowered without excess foaming.

Do not place the lid (3) on the appliance when frying fresh cut potatoes or other high moisture content foods.

For frying times, see Recommended frying times and temperatures or follow the instructions from the food manufacturer.

• After the frying time has elapsed, remove the lid (3).

• Use the handle (7) to lift out the basket (6) and hang it onto the basket hook (8) onto the rim of the oil reservoir (9) (ill. p).
  

• Let the food drain in the basket (6) for a few seconds to remove excess oil and retain crispness.

• Use the handle (7) to carefully lift the basket (6) and pour the food onto a heat resistant dish that has been covered with a paper towel to collect remaining oil.

WARNING

Never place the hot basket (6) directly on a tabletop or countertop to avoid damage to surfaces. It is recommended to use a heat resistant trivet or cutting board.

• Place the basket (6) on a clean, flat and heat resistant surface.
• After the cooking process is finished, turn the temperature control knob (24) to the 0 position and remove the plug (17) from the wall outlet. Then, remove the magnetic plug (18) from the socket on the back side of the control panel assembly (22) (ill. q).
  

WARNING:

• Always disconnect the plug (17) from the wall outlet before removing the magnetic plug (18) from the control panel assembly (22).
• The break-away power cord is for accidental disconnection. Do not remove during normal operation. If the magnetic plug (18) is disconnected, immediately remove the plug (17) from the wall outlet. Turn the temperature control knob (24) to the 0 position. Reconnect the magnetic plug (18) to the control panel assembly (22) and then reconnect the plug (17) to the wall outlet.
• This appliance generates heat and steam during use. Proper precautions must be taken to prevent the risk of burns, fires or other injuries to persons or damage to property. Do not leave the appliance unattended while in use.
• The surfaces of the appliance become hot. Do not touch while in use. Allow the appliance to cool at least 30 minutes before handling.

RECOMMENDED FRYING TIMES AND TEMPERATURES

NOTE:
The frying times in the chart below are approximate and should be adjusted to suit your own tastes, different food quantities and food manufacturer’s instructions.

CHOOSING THE RIGHT COOKING OIL

As a general rule, choose cooking oils with a high smoke point and avoid flavored oils.
Suitable: Pure corn oil, blended vegetable oil, soybean oil, sunflower oil, grape seed oil, peanut oil
Not suitable: Olive oil, walnut oil, lard

COOKING WITH OIL

Cooking oil can enhance the food’s flavor – or spoil its taste. As with any other food component, freshness and correct handling of the oil is the key to successful deep frying results.
The quality of the oil decreases with use at high temperatures. Food particles, water and other liquids will further lower its quality, therefore:

• Do not mix different cooking oils.
• Only use fresh and clean cooking oils:
  • Regularly remove burnt food particles while frying. Always use utensils that are safe to immerse into hot oils without damaging the utensil or the appliance, and always wear oven mitts when removing any burnt food particles.
  • After use and before storage, filter oil with the integrated filtration system (see Oil Filtration)
  • Do not reuse oil that has been used to fry fish or other strongly flavored food.
  • Some meats, such as chicken wings, will release large amounts of liquids when frying, thus watering down the oil. Do not reuse this oil.

Do not use the cooking oil anymore if you notice the following:

Before use : oil smells rancid or its color has visibly darkened. While frying: oil is foaming strongly or smoke appears on the oil’s surface at normal operating temperature.

OIL FILTRATION

NOTE

• Filter the oil after each use. Store filtered oil properly (see Storing oil).
• Discard of oil on a regular basis depending on oil quality (see Cooking with oil).
• After switching off the appliance, wait at least 3 hours for the oil to cool down, depending on the settings selected during use. Hotter oil will take longer to reach a cool temperature.
• Filtering the oil after each use will help prolong the life of the cooking oil, but it should still be discarded if the oil is deteriorated after multiple use. We estimate that oil, in normal use, should be changed at least after every 10 uses

Ensure the oil container (15) is assembled, empty and in place inside the appliance.

Once the oil has cooled down to room temperature, turn the oil filtration control knob (14) to the FILTER OIL position (ill. r). The oil will start dripping inside the oil container (15). The oil filter cover (11) will keep food residues from being transferred to the oil container (15).

When all oil has been filtered:

• Turn the oil filtration control knob (14) to the LOCK position if the container will remain inside the appliance.
• Turn the oil filtration control knob (14) to UNLOCK position if the container is to be removed from the appliance.

NOTE

• Always wait 3 to 4 hours until the oil has cooled down completely, before draining or filtering.
• Extreme caution must be used when moving the appliance while the oil reservoir (9) and oil container (15) are not both empty
• When removing the oil container (15) from the appliance,
  handle with care. Keep the oil container (15) flat and hold it
  with both hands.

Emptying the oil container

Filtered oil can be stored in a suitable container (see Storing oil) or reused for frying a new batch of food (see Cooking with oil).

• Unscrew the cap (16) on top of the oil container (15) (ill. s).

• Slowly pour the oil container (15) content into a suitable container or the oil reservoir (9), if required.

NOTE

• Ensure the oil filtration control knob (14) is on UNLOCK position before pouring oil into the oil reservoir (9).
• Tilt the oil container (15) upwards (vertical position) gradually to avoid leaks from the side of the container.
• Oil can be stored in the oil reservoir (9), inside the deep fryer or in another cool dry place (see Storing oil).

Screw the cap (16) back on top of the oil container (15).

Insert the oil container (15) back into the appliance and turn the oil filtration control knob (14) to the LOCK position to secure the oil container (15) in place (ill. t).

STORING OIL

• Do not store used cooking oil in the refrigerator. Choose a cool place that is not subject to sunlight. Generally, oil may be stored for a period of 3 months, once the bottle is opened. Please observe the oil manufacturer’s storage directions as well.

HINTS AND TIPS

• Smaller quantities of food normally require a slightly shorter cooking time than larger quantities of food.
• To reduce cooking time, defrost food prior to cooking. It is recommended that some foods should not be thawed/defrosted prior to cooking, such as frozen fish, and frozen French fries.
• It is recommended to use a meat thermometer to check the cooking progress.
• In the event of food flare-ups, do not remove the lid (3), do not remove the basket (6); turn the temperature control knob (24) to the 0 position and unplug the appliance.
• When the food you are cooking requires shaking, it is recommended to use a timer set for half of the suggested cooking time. This way a bell will ring and remind you to shake the basket (6).
• It is recommended to only use nylon, heat-proof plastic or wooden cooking utensils. Metal utensils may become hot and damage the non-stick surface. Always remove utensils from the appliance. Do not leave them in the appliance during use.

CLEANING AND MAINTENANCE

Proper maintenance will ensure many years of service from your appliance. the appliance after every use. The appliance contains no user serviceable parts and requires little maintenance. Leave any servicing or repairs to qualified personnel.

WARNING

Always turn the temperature control knob (24) to the 0 position, disconnect the plug (17) from the wall outlet and then the magnetic plug (18) from the control panel assembly (22) before cleaning. Allow all parts of the appliance to cool down completely.

NOTE

• Do not immerse the power cord with plug (17), magnetic plug (18) or appliance into water or any other liquids. Do not use abrasive cleaners, steel wool or scouring pads. Dry all parts thoroughly after cleaning, before using or storing the appliance. Ensure that no water enters the appliance housing (13).
• Do not attempt to attach the magnetic plug (18) permanently to the appliance.
• Do not attempt to remove the silicon rubber sealing plate (23).
• Ensure the oil container (15) is in place, then turn the oil filtration control knob (14) to FILTER OIL position to empty the oil reservoir (9) (see Oil filtration).
• Place the basket (6) on a clean, flat and heat resistant surface.

Danger of burns!

Ensure the basket (6) cooled down completely before touching its surface and attempting to remove the basket handle (7).

Ensure the oil cooled down completely before emptying the oil reservoir (9) into the oil container (15)

• Remove the basket handle (7) from the basket (6).

• Remove the control panel assembly (22) from the oil reservoir (9). Carefully clean the control panel assembly (22) and immersion heater (21) with a damp cloth.

• Pull the oil filter cover (11) from the oil reservoir (9) and then remove the oil reservoir (9) from the housing (13).

• Open the lid filter cover (29) and remove both black and white filters (27, 28) (ill. u).

• Clean the appliance housing (13) with a damp cloth.

• Wash the lid (3), basket (6), basket handle (7), oil reservoir (9) and oil filter cover (11) with hot soapy water or in a dishwasher. Rinse and dry carefully.

• Dry all parts thoroughly after cleaning and before using the appliance again.

NOTE

• If the oil container (15) needs to be cleaned, ensure it is empty before attempting to clean (see Emptying the oil container). Wash with hot soapy water or in a dishwasher. Rinse and dry carefully.
• Clean the filters (27, 28) every 3 months or after every 12 uses with hot soapy water. Do not clean in a dishwasher.
• Dry all parts and surfaces thoroughly before use. Make sure that all parts and surfaces are completely dry before connecting the appliance to a wall outlet. Even a small amount of water can cause severe splattering of hot oil.

STORAGE

• Before storage, always make sure the appliance is completely cool, clean and dry.
• It is recommended to store the appliance in a dry place.
• Store the appliance on a stable shelf or in a cupboard. To avoid accidents, ensure that both the appliance and its power cord are beyond reach of children or pets.

TROUBLESHOOTING

The appliance is not working| Magnetic plug not properly fitted| Connect the magnetic plug to the electrical outlet before connecting the plug to the

wall outlet

---|---|---
Control panel assembly not installed correctly| Install the control panel assembly correctly
Appliance not plugged in| Insert the plug into the wall outlet
Wall outlet not energized| Check fuses and circuit breaker
Malfunctioning appliance| Unplug the appliance from the wall outlet and contact qualified personnel to check

and repair the appliance

Overheated oil or appliance| Unplug the appliance from the wall outlet and allow the appliance / oil to cool down. Then press the reset button.
Oil is spilling over the rim| Overfilled oil reservoir| Unplug the appliance from the wall outlet and allow the appliance / oil to cool down.

Then, remove excess of oil

Overfilled basket| Lift out the basket by its handle and hang it onto the basket hook into the notch. Remove excess of food with suitable utensils
The appliance is working but the| Damaged POWER indicator| Unplug the appliance from the wall outlet and contact
POWER indicator does

not light up

|  | qualified personnel to check

and repair the appliance

---|---|---
The POWER indicator lights up but the

appliance does not heat up

| Preheat time too short| Allow the appliance to preheat for a longer time
 | Malfunctioning appliance| Unplug the appliance from the wall outlet and contact qualified personnel to check

and repair the appliance

The appliance heats up but the temperature control

knob is on the 0 position

| Malfunctioning temperature control knob| Unplug the appliance from the wall outlet and contact qualified personnel to check and repair the appliance
The basket cannot be removed from the oil reservoir| Basket handle not attached properly| Remove fried food using suitable utensils and allow the appliance / oil to cool down completely before removing

the basket

The appliance produces an odor and emits smoke| Oil has been overused or oil is not suitable| Unplug the appliance from the wall outlet and allow the appliance / oil to cool down.

Then, remove oil and replace with fresh, new suitable oil

 | Malfunctioning appliance| Unplug the appliance from the wall outlet and contact qualified personnel to check and repair the appliance
Cooking oil is foaming| Overfilled basket| Lift out the basket by its handle and hang it onto the basket hook into the notch. Remove excess of food with suitable utensils
 | Excess moisture in the food| Raise the basket for a few seconds and lower again. Repeat until the basket can be lowered without excess

foaming

 | Remaining ice particles not removed from frozen foods| Raise the basket for a few seconds and lower again. Repeat until the basket can be lowered without excess

foaming

Oil is leaking from the appliance| Oil filtration control knob in the FILTER OIL| Unplug the appliance from the wall outlet and clean the
 | position without oil container in place| appliance. Insert the oil container and turn the oil filtration control knob on the

LOCK position before using the appliance again

---|---|---
 | Overfilled oil container| Unplug the appliance from the wall outlet. Ensure the oil filtration control knob is on the UNLOCK position and remove the oil container from the appliance. Empty and clean before using the appliance

again

 | Damaged oil container| Unplug the appliance from the wall outlet. Ensure the oil filtration control knob is on the LOCK position and contact qualified personnel to check

and repair the appliance

 | Damaged oil filter assembly| Unplug the appliance from the wall outlet and contact qualified personnel to check and repair the appliance

If additional assistance is needed, please contact our Customer Assistance at 1-888-521-TEAM.

WARRANTY

We suggest that you complete and return the enclosed Product Registration Card promptly to facilitate verification of the date of original purchase. However, return of the Product Registration Card is not a condition of these warranties. You can also fill out this warranty card online, at the following address: www.KALORIK.com

This KALORIK product is warranted in the U.S.A. and in Canada for 1 year from the date of purchase against defects in material and workmanship. This warranty is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.

During this period, if the KALORIK product, upon inspection by KALORIK, is proven defective, it will be repaired or replaced, at Kalorik’s option, without charge to the customer. If a replacement product is sent, it will carry the remaining warranty of the original product.

This warranty does not apply to any defect arising from a buyer’s or user’s misuse of the product, negligence, failure to follow KALORIK instructions noted in the user’s manual, use on current or voltage other than that stamped on the product, wear and tear, alteration or repair not authorized by KALORIK, or use for commercial purposes. There is no warranty for glass parts, glass containers, filter basket, blades and agitators. There is also no warranty for parts lost by the user. ANY WARRANTY OF MERCHANTABILITY OR FITNESS WITH RESPECT TO THIS PRODUCT IS ALSO LIMITED TO THE ONE YEAR LIMITED WARRANTY PERIOD.

Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

If the appliance should become defective within the warranty period and more than 30 days after date of purchase, do not return the appliance to the store: often, our Customer Service Representatives can help solve the problem without having the product serviced.

If servicing is needed, a Representative can confirm whether the product is under warranty and direct you to the nearest service location.

If this is the case, send the product via your pre-paid postage back to Kalorik, along with proof of purchase and a return authorization number indicated on the outer package, given by our Customer Service Representatives. Send to the authorized KALORIK Service Center (please visit our website at www.KALORIK.com or call our Customer Service Department for the address of our authorized KALORIK Service Center).

When sending the product, please include a letter explaining the nature of the claimed defect.

If you have additional questions, please call our Customer Service Department (please see below for complete contact information), Monday through Thursday from 9:00am – 5:00pm (EST) and Friday from 9:00am – 4:00pm (EST). Please note hours are subject to change.

If you would like to write, please send your letter to:

KALORIK Customer Service Department
Team International Group of America Inc.
16175 NW 49th Avenue
Miami Gardens, FL 33014 USA

Or call:

Toll Free : +1 888-521-TEAM / +1 888-KALORIK

Only letters can be accepted at this address above. Shipments and packages that do not have a return authorization number will be refused.

References

• Innovative Home Appliances: Kalorik's Air Fryer Ovens, Vacuums & More
• Innovative Home Appliances: Kalorik's Air Fryer Ovens, Vacuums & More

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