Boltune BT-BH023 True wireless stero Earbuds User Guide
- June 5, 2024
- Boltune
Table of Contents
BT-BH023 True wireless stereo Earbuds
User Guide
PACKAGE CONTENTS
(Fig. 1)
- Boltune ANC True Wireless Stereo Earbuds (BT-BH023)
- 6 x Ear Tips (two are equipped on the earbuds)
- 1 x USB-C Charging Cable
- 1 x User Manual
- 1 x Quick Start Guide
PACKAGE DIAGRAM
(Fig. 2)
- Multifunction Touch Control
- LED Indicator
- Microphone
- Noise-canceling Microphone
- Charging Contacts
- USB-C Charging Port
- Charging Case
- Charging Indicator
- Charging Slot
IMPORTANT SAFETY INSTRUCTIONS
Please read the instructions thoroughly before using this product and retain
it for future reference.
Hearing Safety
- Do not wear earbuds with high volume for a long time to avoid damaging your hearing.
- Set the earbuds to a low volume before you put them on, then increase the volume gradually as per your preference.
- Do not set the volume too high to stay aware of your surroundings.
- Please refer to local laws and regulations if you want to answer phone calls via this device during driving.
- For your safety, avoid distractions from music or phone calls when you are driving or doing other activities with potential dangers.
Warning: Please set the volume to the proper level to avoid hearing
damages.
Caution
- Do not expose this product to high temperatures.
- Do not immerse the earbuds into water or expose them to humidity for a long time.
- Do not clean the product with detergent containing alcohol, ammonia, benzene, or abrasives.
- Avoid dropping.
- Place the earbuds back into the charging case when not in use and keep them away from children and pets to avoid choking hazards.
- Unauthorized disassembly of any parts of this product is forbidden, which may cause a fire hazard, warranty avoidance, and/or property loss.
- Close attention is needed when using near children.
- Keep the charging case away from water, rain, or any other liquid.
- Don’t use the product in thunderstorms to avoid malfunction or electric shock.
- Always ask a professional technician or authorized personnel for repair.
**** This product contains a lithium battery. Never expose it to excessive heat such as direct sunlight or fire to avoid explosion.
HOW TO WEAR
Choose the Right Tips (Fig. 3)
Ear tips with different sizes are included in the package, try all sizes and
choose the ones fitting you best.
Wear the Earbuds (Fig. 4)
Please wear the earbuds as shown below. Pictures only for
reference.
Bluetooth Caution
- When the device is connected wirelessly to another device, place the two devices close to each other to achieve their normal functionalities and avoid possible signal interference.
- When using a wireless connection, make sure there are no obstacles between the two devices. Obstacles including walls and fences may shorten the effective range.
USING YOUR EARBUDS
Charging
Charging the Earbuds
- Put the earbuds into the charging case as per the L (left) and R (right) marks (Fig. 5).
- Cover the lid and charging will start automatically (Fig. 6).
Note:
- Please fully charge the earbuds when using them for the first time.
- When the battery is low, a “Battery low” voice prompt will be heard (if you are wearing the earbuds). Please charge it in time or the earbuds will turn off automatically around 10 minutes later.
- Charge the earbuds at least once every 3 months when not used for a long time.
Charging the Charging Case
- Connect the charging port with any USB charging adapter or active computer USB port (Fig. 7).
- The charging indicators will light up progressively.
Note: Unplug the charging cable (timely) when fully charged.
Power On (Fig. 8)
Uncover the lid and it will power on automatically.
Power Off (Fig. 9)
Put the earbuds into the charging case and close the lid, they will turn off
automatically.
Pairing
- You can use one earbud or both earbuds as per your preference. Please refer to the corresponding pairing instructions.
- Before pairing, please turn off other Bluetooth devices and place the device to be connected close to the earbuds.
- When the earbuds are disconnected from your device for more than 10 minutes, they will turn off automatically.
Couple Earbuds Mode
- Uncover the lid and take out both earbuds. They will connect with each other automatically. The LED indicator on the left earbud will flash red and green alternately indicating the earbuds are in pairing mode now.
- Turn on the Bluetooth function on your device and search for nearby devices. Find “Boltune BT-BH023” in the searching results, and tap on the name to connect.
Note:
- It is not recommended to wear the two earbuds on different people. If needed, please keep the 2 earbuds within 3 meters / 9.8 feet in couple earbuds mode.
Single Earbud Mode
Single Earbud Mode is available only for the left earbud.
- Take out the left earbud from the charging case, and make sure the other one is placed in the charging case.
- It will try to pair with the last paired device first then enter pairing mode with its LED indicator flashing red and green alternately if pairing failed.
- Turn on the Bluetooth function on your device and search for nearby devices. Find “Boltune BT-BH023” in the searching results, and tap on the name to connect.
Note: If you want to change to couple mode, simply take out the right
earbud from the charging case, they will pair with each other automatically.
Clear Pairing List
If you failed to pair your device with the earbuds, please clear the pairing
history as instructed below:
- Place both earbuds in the charging case.
- When the LED indicators on both earbuds stay solid red, press and hold the Touch Control on both earbuds for 10 seconds until the LED indicators flash red three times.
- If you have paired your device with the earbuds before, remove “Boltune BT-BH023” from the Bluetooth device list and pair again.
- Take them out to re-pair with your Bluetooth® device as instructed in the “Pairing” section.
Note: If you want to pair the earbuds with another device when you have
already paired them with a device, deactivate the Bluetooth function on the
paired device or remove “Boltune BT-BH023” from its Bluetooth list. Restore
the earbuds to factory settings as instructed above if pairing failed.
Clear Pairing List
If you failed to pair your device with the earbuds, please clear the pairing
history as instructed below:
- Place both earbuds in the charging case.
- When the LED indicators on both earbuds stay solid red, press and hold the Touch Control on both earbuds for 10 seconds until the LED indicators flash red three times.
- If you have paired your device with the earbuds before, remove “Boltune BT-BH023” from the Bluetooth device list and pair again.
- Take them out to re-pair with your Bluetooth® device as instructed in the “Pairing” section.
Note: If you want to pair the earbuds with another device when you have already paired them with a device, deactivate the Bluetooth function on the paired device or remove “Boltune BT-BH023” from its Bluetooth list. Restore the earbuds to factory settings as instructed above if pairing failed.
OPERATION AND FUNCTIONS
Function | Operation | Voice Prompt |
---|---|---|
Play /Pause | Tap the Touch Control on either of the earbuds twice | / |
Volume + | Tap the Touch Control on the right earbud | Toots when the highest |
setting is reached
Volume –| Tap the Touch Control on the left earbud| /
Next Track| Tap the Touch Control on the right earbud three times| /
Previous Track| Tap the Touch Control on the left earbud three times| /
---|---|---
Answer Phone Call| Tap the Touch Control on either of the earbuds once| /
Hang Up Phone Call| Tap the Touch Control on either of the earbuds twice| /
Decline an Incoming Call| Tap and hold the Touch Control on either of the
earbuds for 2 seconds| Call rejected
Turn On / Off ANC Function| Only available in Couple Earbuds Mode: Tap and
hold the Touch Control on the left earbud for 2 seconds| Toot
Turn On / Off
Voice Control| Couple Earbuds Mode: Tap and hold the Touch Control on the
right earbud for 2 seconds
Single Earbud Mode: Tap and hold the Touch Control on the left earbud for 2
seconds| Toot
Clear Pairing List| Refer to the “Clear Pairing List” section| /
Go into Pairing Mode| Refer to the “Pairing” section| Pairing
Successfully paired with your device| /| Connected
Bluetooth out of Range / Failed to pair with your device| /| Disconnected
Note: Only when you are wearing the earbuds can you hear the voice prompt.
CLEANING AND MAINTENANCE
-
Clean the earbuds and the charging case on a regular basis.
-
Use a dry and soft cotton cloth to wipe the unit.
Note: Do not insert anything into the product. -
Keep away from sharp objects to avoid scratches.
-
Put the unit in a dry and shady place if it is to be idle for a long time.
-
Do not clean the product with detergent or chemicals.
TROUBLESHOOTING
No. | Problem | Solution |
---|---|---|
1 | Failed to turn on the earbuds | Earbuds have low battery, please charge them |
2 | Failed to charge the earbuds | **** Place the earbuds into the charging |
case properly
Make sure the charging case is fully charged
3| Can’t charge the charging case| Make sure the charging cable is intact and
plugged in properly
4| Can’t find “Boltune BT-BH023” in the Bluetooth device list| The earbuds
reconnected with the previously paired device automatically:
Deactivate the Bluetooth function of the previously paired device or
clear “Boltune BT-BH023” from its Bluetooth device list, and then search again
5| Failed to pair the earbuds with your device| Turn on the device and
activate its Bluetooth function before pairing
Bring the earbuds into pairing mode as instructed in the “Pairing”
section
---|---|---
6| No sound in one of the earbuds in couple earbuds mode| Place both earbuds
back in the charging case then take them out, they will pair with each other
automatically. If pairing failed, restore them back to the factory settings as
instructed in the “Clear Pairing List” section
7| Poor sound quality| Wear the earbuds properly and keep them close to
each other.
Place the connected device close to the earbuds or remove the obstacles
between them
Clear the debris on the earbuds
8| Unstable connection| The effective distance may shorten with
obstacles in the way
**** Turn off other Bluetooth devices to decrease the interference
9| Can’t hear the other party during a phone call| Set the volume to a higher
level
10| The other party can’t hear your voice during a
phone call| Free the built-in microphone of any covers
11| Touch Control of the earbuds is unresponsive| Place the two earbuds into
the charging case and cover the lid, disconnect the
Bluetooth connection. Uncover the lid to turn on the earbuds and pair again.
---|---|---
WARRANTY AND SERVICE
If any problems occur, please contact the Boltune Customer Care Centre in your country via the contact information listed in this User Guide.
The Bluetooth word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Sunvalleytek International
Inc. is under license. Other trademarks and trade names are those of their
respective owners.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. Suppose this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on. In that case, the user is encouraged to try
to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and(2) this device must accept any interference received, including
interference that may cause undesired operation.
WEEE Compliance
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories, or literature indicates that the
product and its electronic accessories should not be disposed of with other
household waste at the end of their working life. To prevent possible harm to
the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources. Household users should
contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for
environmentally safe recycling. Business users should contact their suppliers
and check the terms and conditions of the purchase contract. This product and
its electronic accessories should not be mixed with other commercial wastes
for disposal.
www.boltune.net
NORTH AMERICA
E-mail: suPPort@boltune.net
MANUFACTURER
Manufacturer: Shenzhen NeorbyExpress Technology Development Co..Ltd.
Address: Floor 7. Building E. Galaxy World Phase II. Shenzhen. China