Boltune True Wireless Stereo Earbuds User Guide
- June 7, 2024
- Boltune
Table of Contents
- Boltune True Wireless Stereo Earbuds User Guide
- Active Noise Cancelling True Wireless Stereo Earbuds Model: BT-BH023
- PRODUCT DIAGRAM (Fig. 2)
- IMPORTANT SAFETY INSTRUCTIONS
- Hearing Safety
- Caution
- HOW TO WEAR
- Wear the Earbuds (Fig. 4)
- Bluetooth Caution
- USING YOUR EARBUDS
- Note:
- Charging the Charging Case
- Power On (Fig. 8)
- Power Off (Fig. 9)
- Pairing
- Couple Earbuds Mode
- Note:
- Note:
- Clear Pairing List
- Note:
- OPERATION AND FUNCTIONS
- CLEANING AND MAINTENANCE
- TROUBLESHOOTING
- WARRANTY AND SERVICE
- FAQS
- VIDEO
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Boltune True Wireless Stereo Earbuds User Guide
Active Noise Cancelling True Wireless Stereo Earbuds Model: BT-BH023
PACKAGE CONTENTS (Fig. 1)
-
Boltune ANC True Wireless Stereo Earbuds (BT-BH023)
-
6 x Ear Tips (two are equipped on the earbuds)
-
1 x USB-C Charging Cable
-
1 x User Manual
-
1 x Quick Start Guide
PRODUCT DIAGRAM (Fig. 2)
- Multifunction Touch Control
- LED Indicator
- Microphone
- Noise-cancelling Microphone
- Charging Contacts
- USB-C Charging Port
- Charging Case
- Charging Indicator
- Charging Slot
IMPORTANT SAFETY INSTRUCTIONS
Please read the instructions thoroughly before using this product and retain it for future reference.
Hearing Safety
- Do not wear earbuds with high volume for a long time to avoid damaging your hearing.
- Set the earbuds to low volume before you put them on, then increase the volume gradually as per your preference.
- Do not set volume too high to stay aware of your surroundings.
- Please refer to local laws and regulations if you want to answer phone calls via this device during driving.
- For your safety, avoid distraction from music or phone calls when you are driving or doing other activities with potential dangers. Warning: Please set the volume to proper level to avoid hearing damages.
Caution
- Do not expose this product to high temperatures.
- Do not immerse the earbuds into water or expose them to humidity for a long time.
- Do not clean the product with detergent containing alcohol, ammonia, benzene or abrasives.
- Avoid dropping.
- Place the earbuds back into the charging case when not in use and keep it away from children and pets to avoid choking hazard.
- Unauthorized disassembly of any parts of this product is forbidden, which may cause fire hazard, warranty voidance, and/or property loss.
- Close attention is needed when using near children.
- Keep the charging case away from water, rain or any other liquid.
- Don’t use the product in thunderstorm to avoid malfunction or electric shock.
- Always ask a professional technician or authorized personnel for repair.
This product contains lithium battery. Never expose it to excessive heat such as direct sunlight or fire to avoid explosion.
HOW TO WEAR
Choose the Right Tips (Fig. 3) Ear tips with different sizes are included in
the package, try all sizes and choose the ones fitting you best.
Wear the Earbuds (Fig. 4)
Please wear the earbuds as shown below.
Bluetooth Caution
-
When the device is connected wirelessly to another device, place the two devices close to each other to achieve their normal functionalities and avoid
possible signal interference. -
When using a wireless connection, make sure there are no obstacles between the two devices. Obstacles including walls and fences may shorten
the effective range.
USING YOUR EARBUDS
Charging
Charging the Earbuds
- Put the earbuds into the charging case as per the L (left) and R (right) marks (Fig. 5).
- Cover the lid and charging will start automatically (Fig. 6).
Note:
- Please fully charge the earbuds when using them for the first time.
- When battery is low, a “Battery low” voice prompt will be heard (if you are wearing the earbuds). Please charge it in time or the earbuds will turn off automatically around 10 minutes later.
- Charge the earbuds at least once every 3 months when not using for a long time.
Charging the Charging Case
- Connect the charging port with any USB charging adapter or active computer USB port (Fig. 7).
- The charging indicators will light up progressively.
Note: Unplug the charging cable (timely) when fully charged.
Power On (Fig. 8)
Uncover the lid and they will power on automatically
Power Off (Fig. 9)
Put the earbuds into the charging case and close the lid, they will turn off
automatically.
Pairing
- You can use one earbud or both earbuds as per your preference. Please refer to the corresponding pairing instructions.
- Before pairing, please turn off other Bluetooth devices and place the device to be connected close to the earbuds.
- When the earbuds are disconnected from your device for more than 10 minutes, they will turn off automatically.
Couple Earbuds Mode
- Uncover the lid and take out both earbuds. They will connect with each other automatically. The LED indicator on the left earbud will flash red and green alternately indicating the earbuds are in pairing mode now.
- Turn on the Bluetooth function on your device and search for nearby devices. Find “Boltune BT-BH023” in the searching results, tap on the name to connect.
Note:
- It is not recommended to wear the two earbuds on different people. If needed, please keep the 2 earbuds within 3 meters / 9.8 feet in couple earbuds mode.
Single Earbud Mode
Single Earbud Mode is available only for the left earbud.
- Take out the left earbud from the charging case, and make sure the other one is placed in the charging case.
- It will try to pair with the last paired device first then enter pairing mode with its LED indicator flashing red and green alternately if pairing failed.
- Turn on the Bluetooth function on your device and search for nearby devices. Find “Boltune BT-BH023” in the searching results, tap on the name to connect.
Note:
If you want to change to couple mode, simply take out the right earbud from the charging case, they will pair with each other automatically.
Clear Pairing List
If you failed to pair your device with the earbuds, please clear the pairing history as instructed below:
-
Place both earbuds in the charging case.
-
When the LED indicators on both earbuds stay solid red, press and hold the Touch Control on both earbuds for 10 seconds until the LED indicators flash
red three times. -
If you have paired your device with the earbuds before, remove “Boltune BT-BH023” from the Bluetooth device list and pair again.
-
Take them out to re-pair with your Bluetooth® device as instructed in “Pairing” section.
Note:
If you want to pair the earbuds with another device when you have already paired them with a device, deactivate the Bluetooth function on the paired device or remove “Boltune BT-BH023” from its Bluetooth list. Restore the earbuds to factory settings as instructed above if pairing failed.
OPERATION AND FUNCTIONS
Function | Operation | Voice Prompt |
---|---|---|
Play / Pause | Tap the Touch Control on either of the earbuds twice | / |
Volume + | Tap the Touch Control on the right earbud | Toots when highest |
setting
is reached
Volume –| Tap the Touch Control on the
left earbud| /
Next Track| Tap the Touch Control on the
right earbud three times| /
Previous Track| Tap the Touch Control on the left
earbud three times| /
---|---|---
Answer Phone Call| Tap the Touch Control on either of the earbuds once|
/
Hang Up Phone Call| Tap the Touch Control on either of the earbuds twice|
/
Decline an Incoming Call| Tap and hold the Touch Control on
either of the earbuds for 2 seconds| Call rejected
Turn On / Off
ANC Function| Only available in Couple Earbuds Mode:
Tap and hold the Touch Control on the
left earbud for 2 seconds| Toot
Turn On / Off
Voice Control| Couple Earbuds Mode:
Tap and hold the Touch Control on the
right earbud for 2 seconds
Single Earbud Mode:
Tap and hold the Touch Control on the
left earbud for 2 seconds| Toot
Clear Pairing
List| Refer to the “Clear Pairing List” section| /
Go into Pairing Mode| Refer to the “Pairing” section| Pairing
Successfully
paired with
your device| /| Connected
Bluetooth out
of Range /
Failed to pair
with your device| /| Disconnected
Note: Only when you are wearing the earbuds can you hear the voice prompt.
CLEANING AND MAINTENANCE
-
Clean the earbuds and the charging case on a regular basis.
-
Use dry and soft cotton cloth to wipe the unit.
Note: Do not insert anything into the product. -
Keep away from sharp objects to avoid scratches.
-
Put the unit in a dry and shady place if it is to be idle for a long time.
-
Do not clean the product with detergent or chemicals.
TROUBLESHOOTING
No. | Problem | Solution |
---|---|---|
1 | Failed to turn on the earbuds | Earbuds low battery, please charge |
them
2| Failed to charge the earbuds|
- Place the earbuds into the charging case properly
- Make sure the charging case is fully charged
3| Can’t charge the
charging case| Make sure the charging cable is intact
and plugged in properly
4| Can’t find
“Boltune BT-BH023” in the Bluetooth device list| The earbuds
reconnected with previously
paired device automatically:
- Deactivate the Bluetooth function of previously paired device or clear “Boltune BT-BH023” from its Bluetooth device list, and then
search again
5| Failed to pair the earbuds with your device|
- Turn on the device and activate its Bluetooth function before pairing
- Bring the earbuds into pairing mode as instructed in the “Pairing” section
---|---|---
6| No sound in one of the
earbuds in couple
earbuds mode| Place both earbuds back to the charging case then take them
out, they will pair with each other automatically. If pairing failed,
restore them back to the factory settings as instructed in the “Clear
Pairing List” section
7| Poor sound quality|
- Wear the earbuds properly and keep them close to each other.
- Place the connected device close to the earbuds or remove the obstacles between them
- Clear the debris on the earbuds
8| Unstable connection|
- The effective distance may shorten with obstacles in the way
- Turn off other Bluetooth devices to decrease the interference
9
10
11
| Can’t hear the other
party during a phone call
The other party can’t hear your voice during a phone call
Touch Control of the
earbuds is unresponsive
| Can’t hear the other party during a phone call
Free the built-in microphone of any covers
Place the two earbuds into the charging case and cover the lid, disconnect the
Bluetooth connection. Uncover the lid to turn on the earbuds and pair again.
WARRANTY AND SERVICE
If any problems occur, please contact the Boltune Customer Care Centre in your
country via the contact information listed in this User Guide.
www.boltune.net
FAQS
Are these earbuds compatible with the Google Pixel 6 pro?
Yes, it is compatible with the Google Pixel 6 pro, wish you have a good buying experience!
Do these earbuds charge in the case?
Yes they do.
Are Boltune earbuds any good?
The Boltune BT-BH024 are good for commute and travel. They’re decently comfortable, and if you like an in-ear fit, you can wear them for long periods without fatigue. They’re also very portable, and their hard charging case helps protect them when you’re on the go.
Are Boltune earbuds noise Cancelling?
These headphones from Boltune are a pair of over-ear headphones that have built-in active noise cancelling and support Bluetooth 5.0.
How long do Boltune earbuds last?
The Boltune True Wireless Earbuds offer a whopping 40 hours of total charge, and 6 hours of playback in a single use.
Is Boltune a good company?
Very good budget option for a Bluetooth earphone. Outstanding battery life, good sound quality and rugged enough for a falls and rough tugs. Along with Bluetooth 5.0 with an extremely simple, no-fuss connectivity with multiple devices makes this a very good purchase.
Are Boltune wireless earbuds waterproof?
Boltune BT-BH020 Wireless Earbuds, Bluetooth Headphones Bluetooth 5.0 Wireless Headphones 4D Surroud Heavy Bass IPX5 Waterproof True Wireless Stereo Headsets-02,Bright Black,M.
Are Boltune earbuds iPhone compatible?
Compatible devices: Bluetooth-enabled devices (iPhone / Android / iPad, etc.)
How do you know when Boltune earbuds are done charging?
It blinks while charging and becomes steady when fully charged. That single LED light will flash red when you open the case when the charge in the case is low. Opening the lid of the case will power on the earbuds automatically and closing the case will power them down
How long does it take Boltune earbuds to charge?
The charging case supports a form of fast charging and can be fully charged in around 90 minutes.
Why is my left wireless earbud not working?
One side of your wireless earbuds may not be working because your first time setting the earbuds up might not have run properly. Other reasons include a bug (which requires a manual reset), needing to be reconnected to your other device using Bluetooth and actually having damage to the hardware.
Why won’t my Boltune earbuds connect?
If you failed to pair your device with the earbuds, please clear the pairing history as instructed below: Place both earbuds in the charging case. red three times. If you have paired your device with the earbuds before, remove “Boltune BT-BH023” from the Bluetooth device list and pair again.
Does Boltune BT BH020 have microphone?
Boltune BT-BH020 Truly Wireless Bluetooth In Ear Headphone with Mic.
Why are my Bluetooth earbuds not charging?
Inspect the charging port of your headphones for any damage like bent connectors or bent metal. Also, make sure that the port itself isn’t loose when you touch it, as this could be a sign that the connectors have detached from the headset.
Are Boltunes waterproof?
Wireless Headphones, Boltune Bluetooth 5.0 IPX7 Waterproof 16 Hours Playtime Bluetooth Headphones, with Magnetic Connection, Sports Earbuds for Running Built-in Mic (Grey)
Why won’t my iPhone 13 connect to my headphones?
Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other. Turn your Bluetooth accessory off and back on again. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
What happens when one earbud doesnt work?
If a single earbud only cuts out occasionally, try twisting and taping the cord until sound comes through it again. If twisting the cord doesn’t work, you may need to open the earbud and solder the connection if you’re able to. In some cases, you may need to buy new earbuds.
Why is Bluetooth not finding devices?
Even if Bluetooth is turned on, your phone itself might not be ‘discoverable’. This means that a Bluetooth device you haven’t yet paired cannot see your phone. To make it visible to other devices, open the main Bluetooth settings. On Android, phones remain discoverable so long as you stay on that screen.
Why won’t my earbuds pair with my phone?
If your Bluetooth devices won’t connect, it’s likely because the devices are out of range, or aren’t in pairing mode. If you’re having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet “forget” the connection.
Can you overcharge earbuds?
No, you can not over charge the ear buds. This really should not be a concern with any lithium ion product.